Empress House
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Summary of reviewsEmpress House receives substantial praise from its guests primarily due to its advantageous location, spacious rooms and exceptional staff. Positioned near central Manchester, the accommodation offers easy access to the city center via multiple transportation options, including buses and trams right outside the property. This proximity to essential amenities like food shops, restaurants and event venues enhances the overall guest experience, making it a convenient base for exploring Manchester.
Guests widely appreciate the generous room sizes, cleanliness and warmth, particularly during colder months. The rooms are well-equipped with comfortable beds, large windows bringing in natural light and practical kitchen facilities complete with a stove, fridge, washing machine and necessary utensils. Dining areas and modern conveniences like large TVs and easy keypad entry further add to the comfort of the stay. Many guests find the accommodations reasonably priced, considering the value they receive for their money.
Although most reviews commend the cleanliness of Empress House, highlighting spotless bathrooms and well-maintained kitchen spaces, there are some inconsistencies. A few guests reported encountering dirty rooms and unclean sheets, indicating uneven cleaning standards. However, the overall impression remains positive with the majority experiencing a clean and homely environment.
The staff at Empress House are a standout feature, being consistently described as friendly, welcoming and willing to go the extra mile for guests. The owner, often mentioned by name, AJ, is particularly praised for his warm and accommodating nature, contributing significantly to the positive atmosphere.
WiFi at Empress House is reliable, though some guests encountered initial connection issues and delays in obtaining access codes. These minor problems were usually quickly resolved by the responsive staff.
The comfort of the beds garners high praise with many guests considering them the most comfortable they've ever slept on. Despite a few remarks about detergent smells and mattress firmness, the beds significantly enhance the overall comfort of the stay.
In summary, Empress House offers a strategic and accessible location, spacious and well-equipped rooms, commendable cleanliness and an exceptionally welcoming staff, making it a highly recommended choice for visitors to Manchester.
Guests widely appreciate the generous room sizes, cleanliness and warmth, particularly during colder months. The rooms are well-equipped with comfortable beds, large windows bringing in natural light and practical kitchen facilities complete with a stove, fridge, washing machine and necessary utensils. Dining areas and modern conveniences like large TVs and easy keypad entry further add to the comfort of the stay. Many guests find the accommodations reasonably priced, considering the value they receive for their money.
Although most reviews commend the cleanliness of Empress House, highlighting spotless bathrooms and well-maintained kitchen spaces, there are some inconsistencies. A few guests reported encountering dirty rooms and unclean sheets, indicating uneven cleaning standards. However, the overall impression remains positive with the majority experiencing a clean and homely environment.
The staff at Empress House are a standout feature, being consistently described as friendly, welcoming and willing to go the extra mile for guests. The owner, often mentioned by name, AJ, is particularly praised for his warm and accommodating nature, contributing significantly to the positive atmosphere.
WiFi at Empress House is reliable, though some guests encountered initial connection issues and delays in obtaining access codes. These minor problems were usually quickly resolved by the responsive staff.
The comfort of the beds garners high praise with many guests considering them the most comfortable they've ever slept on. Despite a few remarks about detergent smells and mattress firmness, the beds significantly enhance the overall comfort of the stay.
In summary, Empress House offers a strategic and accessible location, spacious and well-equipped rooms, commendable cleanliness and an exceptionally welcoming staff, making it a highly recommended choice for visitors to Manchester.
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Guest Reviews
Empress House enjoys a strategic location that is highly praised by its guests for its convenience and connectivity. Positioned close to central Manchester, the hotel provides easy access to the city’s core via several transportation options. Numerous food shops, restaurants and essential facilities are within walking distance, enhancing the overall guest experience. With a bus stop right outside the accommodation, guests can easily catch frequent buses for a quick 10-minute ride into the city center. The proximity to a tram stop also adds to the ease of commuting.
Despite a few comments indicating the hotel is a bit far from town by foot, the availability of affordable Uber rides and quick cab services ensures that guests can commute efficiently. The area surrounding the hotel is described as safe and welcoming and the rooms are noted for their cleanliness and coziness. For those attending events, it offers a practical location with plenty of buses or short taxi rides into town.
There are some minor drawbacks, such as occasional difficulty in finding the property and parking issues, but these are outweighed by its superb value for money and the friendliness of the staff. Overall, Empress House offers an excellent base for exploring Manchester, providing a pleasant balance of accessibility, comfort and value.
Empress House offers a variety of benefits for guests seeking comfortable and spacious accommodations. Many reviews highlight the rooms' generous size, often described as very large or spacious, making it ideal for those who prefer ample space to relax. The rooms generally receive praise for being clean, tidy and warm with some specific mentions of being ideal even during colder months.
Each room commonly includes a fair array of amenities aimed at enhancing comfort, such as comfortable beds, large windows for natural light and en-suite bathrooms. Basic provisions like tea, coffee, sugar and milk are readily available and kitchen facilities are well-regarded, featuring a stove, fridge, washing machine and all necessary utensils and cookware.
Additionally, the property includes a small dining area as well as shared kitchen access, which some guests found particularly useful. Modern conveniences like large TVs and easy keypad entry further add to the ease of the stay. The price point is another sticking point for many guests, who appreciated the value for money, deeming the accommodations reasonably priced.
However, cleanliness appears to be inconsistent with some reviews pointing out that rooms were dirty or not up to expected standards. Basic furnishing issues, such as the absence of electrical sockets in the bathroom or no armchair/table, were noted by some guests. Also, the location was flagged as less than ideal by a few reviewers, potentially detracting from the overall experience for those with specific needs regarding proximity.
In summary, Empress House provides spacious, comfortable and well-equipped rooms at a fair price but could improve on consistency in cleanliness and some basic amenities.
The general consensus about the beds at Empress House is overwhelmingly positive. Guests frequently highlighted the comfort of the beds, praising them as comfy, very comfortable and even the comfiest they've ever slept on. The size of the beds was also noted as a positive feature. Visitors appreciated the modern and comfortable rooms with some also mentioning the benefit of having TVs in both bedrooms. However, a few reviews pointed out issues such as the bedding smelling strongly of detergents or chemicals and occasional dissatisfaction with the firmness of the mattresses. Overall, the beds at Empress House contribute significantly to a comfortable stay.
Empress House receives mixed reviews regarding its cleanliness. Many guests commend the hotel for its clean and tidy rooms, noting consistently that areas such as bathrooms and kitchen spaces were generally well-maintained. Descriptions such as spotless, comfortable and tidy were frequent with some highlighting the property as modern and having a homely feeling.
However, several guests also reported issues with cleanliness. A portion of reviews mentioned dirty rooms, unclean sheets and general neglect in upkeep. Some guests had alarming experiences with the presence of hair in the shower, dust and even marked bedding. These issues were often attributed to inconsistent cleaning practices with some guests noticing a stark difference in cleanliness standards across different stays.
While many found the rooms clean and comfortable, others felt the level of cleanliness could be significantly improved. Overall, Empress House appears to offer a comfortable and clean experience for many, but it is evident that the housekeeping standards need more consistency to address the concerns raised by some guests.
Empress House has garnered significant positive feedback for its staff, consistently described as friendly, welcoming and incredibly helpful. Guests have found the entire team to be resourceful, attentive and willing to go above and beyond to meet their needs. The owner, in particular, frequently receives praise for being extremely helpful, friendly and responsive, often cited as contributing significantly to the positive guest experience. Frequently mentioned by name, AJ, the host, is noted for his warm and accommodating nature. The overall atmosphere of Empress House is one of a welcoming and supportive environment, led by a management team that clearly values guest satisfaction. Cleanliness, comfy beds and large TVs are other notable amenities that enhance the stay and the convenience of having a car park at the rear adds to the appeal.
Empress House provides a very good internet service with several guests noting that the WiFi is good and internet access is top-notch. However, some challenges were reported such as initial connection difficulties and delays in receiving WiFi access codes. There were also suggestions for better instructions and more responsive communication. Despite these minor issues, staff were quick to remedy problems, promptly sending assistance when needed. Overall, the WiFi quality at Empress House is very reliable.
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Location
Despite a few comments indicating the hotel is a bit far from town by foot, the availability of affordable Uber rides and quick cab services ensures that guests can commute efficiently. The area surrounding the hotel is described as safe and welcoming and the rooms are noted for their cleanliness and coziness. For those attending events, it offers a practical location with plenty of buses or short taxi rides into town.
There are some minor drawbacks, such as occasional difficulty in finding the property and parking issues, but these are outweighed by its superb value for money and the friendliness of the staff. Overall, Empress House offers an excellent base for exploring Manchester, providing a pleasant balance of accessibility, comfort and value.
Rooms
Each room commonly includes a fair array of amenities aimed at enhancing comfort, such as comfortable beds, large windows for natural light and en-suite bathrooms. Basic provisions like tea, coffee, sugar and milk are readily available and kitchen facilities are well-regarded, featuring a stove, fridge, washing machine and all necessary utensils and cookware.
Additionally, the property includes a small dining area as well as shared kitchen access, which some guests found particularly useful. Modern conveniences like large TVs and easy keypad entry further add to the ease of the stay. The price point is another sticking point for many guests, who appreciated the value for money, deeming the accommodations reasonably priced.
However, cleanliness appears to be inconsistent with some reviews pointing out that rooms were dirty or not up to expected standards. Basic furnishing issues, such as the absence of electrical sockets in the bathroom or no armchair/table, were noted by some guests. Also, the location was flagged as less than ideal by a few reviewers, potentially detracting from the overall experience for those with specific needs regarding proximity.
In summary, Empress House provides spacious, comfortable and well-equipped rooms at a fair price but could improve on consistency in cleanliness and some basic amenities.
Beds
Cleanliness
However, several guests also reported issues with cleanliness. A portion of reviews mentioned dirty rooms, unclean sheets and general neglect in upkeep. Some guests had alarming experiences with the presence of hair in the shower, dust and even marked bedding. These issues were often attributed to inconsistent cleaning practices with some guests noticing a stark difference in cleanliness standards across different stays.
While many found the rooms clean and comfortable, others felt the level of cleanliness could be significantly improved. Overall, Empress House appears to offer a comfortable and clean experience for many, but it is evident that the housekeeping standards need more consistency to address the concerns raised by some guests.
Staff
Wi-Fi
No, Empress House doesn't have any pool.
No, a spa isn't available at Empress House.
No, Empress House doesn't allow dogs.
No, parking facilities aren't available at Empress House.
No, Empress House doesn't have a gym.
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