The Manchester Deansgate Hotel by IHG
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Summary of reviewsThe The Manchester Deansgate Hotel by IHG is a modern and clean hotel with a great location, making it an ideal choice for both leisure and business travellers. Guests consistently rave about the delicious breakfast with a wide selection of options, but have mixed reviews about the dinner experience. The rooms have mixed opinions with some praising the spacious and clean rooms, while others complain about outdated furnishings and unpleasant smells. The staff have varied experiences with some guests finding them friendly and helpful, while others describe them as rude and unhelpful. The pool and jacuzzi received mixed reviews with some guests finding them fantastic and clean, while others were disappointed by the limited opening hours. The hotel is easily accessible for guests with disabilities, but hygiene control was an issue with only two elevators working most of the time causing long waits due to others being out of service. Overall, the The Manchester Deansgate Hotel by IHG is a great hotel situated in the city centre, but may not be worth the price for some guests.
Categories
Luxury Hotel
Located in the iconic Beetham Tower, Hilton Manchester Deansgate offers stunning views of the city. It features luxurious rooms, a stylish bar, and a range of amenities. The hotel is known for its impressive height and central location.
Family Friendly Hotel
Located in the city centre, this hotel features a swimming pool, providing a key leisure amenity for families staying in a prominent Manchester landmark.
Romantic Hotel
Known for its modern accommodations and excellent service, making it a reliable choice for a romantic city break.
Hotel near Nightlife Spots
Located on Deansgate, a street known for its bars and restaurants. Features Cloud 23 bar on the 23rd floor, a popular destination for evening drinks with panoramic city views.
Hotel with Swimming Pool
Located in the heart of the city center, it features a health club with a fitness center and an indoor pool. There is also a sauna and steam room. The heated indoor pool offers a relaxing retreat.
Indoor Pool
Hotel with Free Wi-Fi
Hilton Manchester Deansgate provides guests with free Wi-Fi. Its central location in Deansgate allows easy access to Manchester's attractions while staying connected.
Business Hotel
Hilton Manchester Deansgate offers business amenities and services. It features meeting rooms and a business center. Its location in Deansgate provides easy access to Manchester's commercial and entertainment districts.
Hotel with Indoor Pool
This hotel offers a fantastic and clean swimming pool, an amazing hot tub/jacuzzi, and a sauna, ensuring high-quality leisure and relaxation amenities for its guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The The Manchester Deansgate Hotel by IHG is a must-stay hotel for anyone who loves Manchester - we've come back at least 4 times a year! The location is excellent with stunning views of the city both day and night. The staff are friendly and welcoming and the hotel is easily accessible by all forms of transport. Perfectly situated for bars, restaurants and shops, you can walk to everything you need within minutes. The location is also very useful for the city centre and the train station, making it an ideal choice for both leisure and business travellers. The hotel itself is modern and clean with a spacious room and executive lounge with beautiful views. It's also conveniently located for the Opera House. Overall, a great hotel in a great location!
Guests consistently rave about the breakfast at the The Manchester Deansgate Hotel by IHG. They describe it as delicious with a wide selection of options, from pastries to fresh fruit to cooked dishes. Many guests report feeling satisfied until dinner after enjoying the plentiful breakfast. Despite a few guests mentioning that breakfast was not included in their stay, those who did have it were impressed with the variety and quality of the food. Guests with allergies also appreciate the excellent selection available to them. Friendly staff and a lovely atmosphere in the restaurant make for an enjoyable morning meal. Overall, the breakfast at the The Manchester Deansgate Hotel by IHG is a highlight of many guests' stays.
The dinner experience at The Manchester Deansgate Hotel by IHG has received mixed reviews from guests. While some found the exceptional restaurant to serve Michelin star quality food, others felt that the limited choice of food was overpriced and not satisfying. Deserts were criticized for their awful flavor combinations and tiny portions. Guests who paid for half board were disappointed by the closure of the restaurant on certain days and the lack of options in the lobby bar where the food was served cold. One guest complained of a misleading room service menu that showed a photo of pizza but had no pizza. Another guest encountered a long wait time for their starter followed by a tough and smelly main course. However, some guests appreciated the pretty-looking food that tasted delicious. Overall, it is advisable to check the restaurant's operating hours and the menu options thoroughly before placing an order to avoid disappointment.
Guests have mixed opinions about the rooms at The Manchester Deansgate Hotel by IHG. While some praised the spacious and clean rooms, others complained about outdated furnishings, tired interiors and unpleasant smells. Several guests noted issues with broken or faulty amenities such as fridges and air conditioning units, as well as missing or non-functional plug sockets. Broken furniture, tatty carpets and chipped tiles were common complaints. Some rooms had good views while others had basic ones. There were also concerns about cleanliness with dirty carpets, grouting and tiles in the bathrooms. Many guests recommended that the rooms require an update. On the other hand, some guests loved their rooms, citing factors such as a lovely bathroom, modern décor and comfortable beds. Despite the mixed reviews, guests still thought that it was a beautiful hotel in a great location.
After reviewing guest feedback, the beds at The Manchester Deansgate Hotel by IHG seem to be a mixed bag. Some visitors found them to be very comfortable and soft, while others had the opposite experience. Some mentioned that the beds were very noisy throughout the night, causing disturbances in sleep. In addition, several guests were disappointed with the size of the beds with some rooms only having small doubles instead of kings which would be more appropriate. Furthermore, some visitors were unhappy with the quality of the pillows and duvets with some feather pillows being too small and the duvets being too light to keep the room warm. Some even went so far as to say that the beds at Premier Inn were better. Overall, while some guests had positive experiences, others would recommend looking into alternative options before booking a stay at the The Manchester Deansgate Hotel by IHG.
Guests staying at the The Manchester Deansgate Hotel by IHG have a lot to say about the cleanliness of the property. While some areas showed wear, the hotel was described as "beautiful" and "exceptional" by many. Most guests were pleased with their clean rooms, however, a few experienced dirty carpets, dusty/dirty rooms and empty supplies like tissues and shower gel. The pool and jacuzzi were also mentioned as being clean and easily accessible. Overall, the building was well-maintained and staff were responsible for keeping things tidy. Nonetheless, a few guests found dirty shower sides or black mould on the shower head. If you're planning a stay at the The Manchester Deansgate Hotel by IHG, it's worth noting that while most areas were spotlessly clean, some guests did have concerns with the cleanliness of their rooms or the quality of supplies provided.
Guests of The Manchester Deansgate Hotel by IHG have had varied experiences with the staff. Overall, many guests found the staff to be friendly and helpful with some describing them as fantastic, fabulous and amazing. Guests also praised the location of the hotel, describing it as great with an amazing view. However, some guests expressed dissatisfaction with the level of service they received from some staff members, describing them as rude and arrogant. Some guests also reported incidents of staff failing to communicate effectively or being unhelpful, while others reported issues with security staff making them feel uncomfortable. Overall, while most guests enjoyed their experience with the staff, some had negative experiences that impacted their stay.
Guests have mixed feelings about the pool at the The Manchester Deansgate Hotel by IHG. Some say that the pool, sauna and jacuzzi were fantastic, clean and great for families. Others were disappointed by the limited opening hours, which were not always communicated ahead of time. Some felt misled because they specifically booked the hotel for the pool but were unable to use it due to early closing times or unexpected closures, such as on Boxing Day. The spa area received positive comments overall with easy access to the pool, clean facilities and relaxing views.
The The Manchester Deansgate Hotel by IHG is conveniently located near a variety of bars, shops and restaurants, making it the ideal spot for those looking for a lively night out on the town. Guests can easily access popular spots including the trendy Cloud Bar, as well as other nearby bars and restaurants just a short 5 minute walk away. However, some guests were disappointed to find that the Cloud Bar was closed for a private function during their stay. Despite this, overall the hotel offers a pleasant stay in a great central location, although some found it lacking in interest beyond just a place to sleep. One downside was having to go down 19 floors due to a fire alarm, but this was just a minor inconvenience in an otherwise enjoyable stay.
The The Manchester Deansgate Hotel by IHG is a great hotel situated in the city centre; however, it may not be worth the price for some guests. While the staff are generally friendly and the restaurant exceptional, some guests found the overall stay to be overpriced and the room quality not quite meeting expectations for a four star hotel. Additionally, some guests found the room to be tired and in need of updating. However, the hotel does have a beautiful reception and a clean pool and jacuzzi. Ultimately, whether or not the The Manchester Deansgate Hotel by IHG is worth the expense depends on the individual guest's priorities and budget.
Guests with disabilities will be pleased to know that the Hilton Manchester Deansgate is easily accessible for all. Its location is convenient, making it easy to find and with parking available in the nearby multistorey opposite. The hotel staff are accommodating, allowing early check-ins and arranging for rooms to be close together. Although there were some design faults in the bathroom, the pool and jacuzzi were clean. Unfortunately, the changing rooms lacked privacy with no individual cubicles. Additionally, the taps for the shower/bath were awful and the sink ones had no indication of hot or cold on/off. Overall, the hotel was rated as being okay, but hygiene control was an issue with only two elevators working most of the time causing long waits due to others being out of service.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
Nightlife
4 Star
Accessible
Yes, The Manchester Deansgate Hotel by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at The Manchester Deansgate Hotel by IHG.
No, The Manchester Deansgate Hotel by IHG doesn't allow dogs.
No, parking facilities aren't available at The Manchester Deansgate Hotel by IHG.
Yes, The Manchester Deansgate Hotel by IHG has a gym.
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