ITC Grand Bharat, a Luxury Collection Retreat in Gurgaon, New Delhi Capital Region, consistently impresses guests with its outstanding offerings and services. The breakfast experience is marked by a wide array of flavorful and delectable options, including standout dishes like benedict and banana brioche. While vegetarian selections could be more extensive, the breakfast still remains a highlight for many, enhanced by the property's expansive setting and inviting ambiance.
Dinner at ITC Grand Bharat is often highlighted for its exceptional culinary experience. The delicious food and remarkable service create memorable dining moments, further elevated by Chef Dipankar’s commendable talents. While guests occasionally mention the need for more variety, the overall dining experience frequently leaves a lasting positive impression.
The rooms are another standout feature of ITC Grand Bharat, offering luxurious accommodations with beautifully decorated interiors that combine modern style with opulent comfort. Spacious and well-kept, especially the pool access suites, these rooms significantly contribute to the enchanting experience at this remarkable property.
The staff at ITC Grand Bharat plays a crucial role in establishing a welcoming and hospitable atmosphere. They are often praised for their politeness, helpfulness, and efficiency in ensuring a pleasant stay for guests. Notable members like Sahil and Chef Dipankar receive specific accolades for their exceptional service. Despite occasional dissatisfaction, the staff is generally commended for their earnest efforts and super-friendly demeanor, embodying the spirit expected from a luxury retreat.
Overall, ITC Grand Bharat is celebrated for its blend of delicious culinary offerings, luxurious accommodations, and commendable service, making it a favored destination for visitors seeking a memorable and indulgent experience.
Holiday Inn Gurugram Sector 90 by IHG, emerges as a remarkably balanced destination catering to both leisure and business travelers. Situated in a tranquil yet convenient location, it offers a peaceful retreat away from the hustle and bustle of Delhi and Gurgaon, making it ideal for those looking to avoid city noise and traffic congestion. The nearby Sapphire Ninety Mall provides added convenience with myriad shopping options.
The breakfast experience at the hotel stands out for its diversity and quality, often exceeding guests’ expectations with a high praise for variety and service. Dinner, however, features mixed reviews. Many guests enjoy the well-regarded restaurant ambiance and high food quality, but some suggest more variety and improvement in the menu to ensure a fully satisfying dining experience.
Guests frequently commend the modern and fresh aesthetic of the rooms. Cleanliness is generally upheld to a high standard, despite occasional reports of minor issues. The rooms are spacious and comfortable, particularly the suites. However, there have been some concerns about noise, room size and maintenance issues.
The hotel staff receive predominantly positive feedback for their friendliness and professionalism, contributing significantly to guests' pleasant experiences. However, some inconsistencies in service quality, particularly at the reception, have been noted.
Wi-Fi service is appreciated for its reliability and efficiency, adding to the convenience of the stay. While the gym and other facilities like a swimming pool are praiseworthy, the gym’s small size might not meet the needs of ardent fitness enthusiasts.
For families, the hotel offers a welcoming atmosphere with efforts to ensure safety and comfort. Nevertheless, some amenities for children could be enhanced to provide a more seamless family experience.
The beds offer varied comfort levels with some guests finding the mattresses too firm. There are also remarks about the sofa beds being uncomfortable.
Although the hotel is rated as a five-star property, many guests feel that it falls short of this rating in terms of room size and overall facilities. Improvements are necessary for it to fully meet five-star expectations.
For business travelers, Holiday Inn Gurugram Sector 90 is praised for its minimalist and practical approach, making it a conducive environment for work-related stays. The hotel facilitates efficient commuting and provides a comfortable space to relax after a busy day.
Overall, the Holiday Inn Gurugram Sector 90 by IHG, offers a pleasant stay with its modern amenities, friendly staff and serene location, albeit with room for some enhancements to meet the highest standards of hospitality.