Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsLocated in a tranquil industrial area, the Best Western Plaza Hotel Mannheim offers several benefits, especially for guests traveling by car or attending events. The hotel's strategic location allows easy access to major highways and convenient parking, making it ideal for those visiting the SAP Arena or nearby university hospital. Public transportation options, including a tram station within walking distance, offer sufficient but not optimal connectivity to the city center, which is about an 8-minute drive away. While the surroundings may lack vibrancy due to the industrial nature, the peaceful ambiance and functional placement make it a practical choice for specific travel needs.
The breakfast at the hotel receives mostly positive reviews with many guests praising the wide and rich selection available at the buffet. The service is generally friendly and efficient, adding to an overall pleasant dining experience. However, some reviews point out areas for improvement, such as limited options for vegetarians and vegans and occasional overcrowding in the breakfast room.
Dinner options at the hotel have mixed reviews. Positive feedback highlights a nice bar with friendly service and enjoyable lunch options. Nonetheless, many guests are disappointed by the lack of a proper restaurant and limited dinner choices, mainly consisting of frozen foods. The absence of nearby dining options further compounds this inconvenience.
Guest rooms at Best Western Plaza Hotel Mannheim are frequently commended for their spaciousness, modern decor and cleanliness. Comfortable beds and well-maintained bathrooms contribute to a positive stay. While some rooms lack certain conveniences like refrigerators and ventilation issues are occasionally noted, the overall sentiment is favorable with rooms described as beautiful and well-furnished.
The hotel excels in cleanliness with many guests noting very clean and well-maintained rooms and bathrooms. Occasional lapses, such as dust or hair in some areas, are mentioned but do not significantly detract from the overall positive impression.
Staff at the hotel are frequently praised for their friendliness and professionalism. The efficient service from the reception team and other departments enhances the overall guest experience, although there are occasional reports of overwhelmed staff during peak times.
Wi-Fi at the hotel is generally praised for its stability and speed, supporting activities like streaming. Guests appreciate the reliable internet service, which adds to the overall convenience of their stay.
The gym and fitness facilities receive mixed feedback. While the gym is described as well-maintained and equipped, its small size and limited equipment are noted drawbacks. Access to a sauna is a positive feature, though occasional operational issues are mentioned.
Parking options at the hotel are plentiful and convenient with both free and paid options available. Guests appreciate the ample parking spaces and the availability of electric charging stations, making it a hassle-free experience for car travelers.
Families find the Best Western Plaza Hotel Mannheim particularly welcoming. Spacious family rooms and kid-friendly amenities, such as a swimming pool and indoor playground, make it an ideal choice for family trips. The staff's helpfulness in suggesting activities for children and providing special touches like child beds contributes to a family-friendly atmosphere.
Beds at the hotel receive high marks for comfort with many guests highlighting the excellent quality of the mattresses. Clean and quiet rooms further ensure a good night's sleep, although a few guests found double beds too narrow or faced issues with beds consisting of two single mattresses.
In summary, the Best Western Plaza Hotel Mannheim stands out for its peaceful location, clean and spacious rooms and friendly service. While improvements could be made in dining options and certain room amenities, the overall experience is positive, making it a solid choice for travelers seeking a functional and comfortable stay. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Best Western Plaza hotels often offer amenities suitable for families, such as complimentary breakfast, pools, and spacious rooms. They are often located near family-friendly attractions.
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Hotel with Parking
Onsite parking is available for a fee, including both a garage and outdoor parking options, offering flexibility for guests.
Accessible Hotel
This hotel has been praised for its accessibility features, ensuring wheelchair access and easy navigation for wheelchair users throughout the building. It offers dedicated accessible rooms and easy access to all floors via ramps and elevators.
4-Star Hotel
Best Western Plaza hotels generally offer a good standard of accommodation with amenities suitable for a 4-star rating, likely including comfortable rooms and on-site facilities.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
Room Types
Standard Double RoomThe double room provides parquet floors, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Comfort Double RoomThe double room provides parquet floors, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Single RoomThe single room offers parquet floors, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Comfort Single RoomThe single room features parquet floors, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Deluxe Quadruple Room with One Double and Two Single BedsThis family room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 3 beds.
One-Bedroom Junior Suite with One Double and One Single Bed - Sofa BedThe suite offers air conditioning and a tea and coffee maker. The unit offers 3 beds.
Superior Triple Room with One Double and One Single BedThis triple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Situated in a relatively peaceful industrial area, the Best Western Plaza Hotel Mannheim offers a variety of compelling advantages for those traveling by car or attending nearby events. The hotel's location provides easy access to major highways, making it convenient for guests passing through or attending meetings and events, such as those at the SAP Arena. Free parking is available and the hotel's vicinity to the university hospital and other key spots is frequently noted.
For local exploration, the hotel is a short walk to a tram station and only about an 8-minute drive to the Mannheim main train station, which allows guests to reach the city center and other attractions with relative ease. Despite its quiet ambiance, the surroundings are less lively due to the industrial setting, which can feel remote and uninviting to some, especially for those seeking vibrant city life or scenic strolls. Public transportation connections are generally sufficient but not optimal with some finding the walk to bus or tram stations inconvenient, especially at night.
While the absence of bustling activity in the immediate vicinity may be a downside for some, others appreciate the tranquility and lower noise levels. The neighborhood might come across as gloomy or a bit run-down due to the industrial environment, but for guests with specific purposes such as business appointments or visits to nearby relatives, the location is ideal and functional.
In summary, the Best Western Plaza Hotel Mannheim is a practical choice for visitors who prioritize peace, parking and convenient road access over proximity to the city center and lively surroundings. The hotel's industrial setting delivers on functionality and quiet, making it a strategic base for specific travel needs.
Breakfast
Guests at the Best Western Plaza Hotel Mannheim have varied opinions about the breakfast offered. Many guests highlight the breakfast as being excellent with comments noting a wide and rich selection at the buffet. Descriptions include words like plentiful, delicious and very good, suggesting that overall, the quality and variety are appreciated by a significant number of visitors. Specific praises mention the breakfast as being balanced, extensive and sufficient for guests' needs. There is also mention of friendly and efficient service, contributing positively to the breakfast experience.
However, there are also critiques. Some reviews describe the breakfast as merely okay or average with comments about limited options, particularly for vegetarians and vegans. Issues were noted with the breakfast room being overcrowded, small and sometimes uncomfortable. Several guests found the price of the breakfast to be too high relative to its offerings and some expressed dissatisfaction with specific items such as cold or tasteless scrambled eggs, dry bacon and a lack of fresh produce.
In summary, while many guests find the breakfast at Best Western Plaza Hotel Mannheim to be satisfactory or even excellent, others feel there is room for improvement, especially concerning variety, freshness and overall dining environment.
Dinner
The dining experience at Best Western Plaza Hotel Mannheim has received mixed feedback from guests. On the positive side, the hotel boasts a nice bar in the lobby with friendly service, where guests can enjoy drinks and bar snacks in a relaxing environment. The bar serves essential cocktails at reasonable prices, although it closes at 11 pm. Lunch options have been praised as good, providing a pleasant experience during the day.
However, the absence of a proper restaurant at the hotel is a significant drawback for many guests. The dinner options are very limited, consisting mainly of frozen foods like pizza and tarte flambée. The lack of nearby restaurants adds to the inconvenience, especially for those arriving late who may struggle to find alternative dining options. Some guests have also noted that the bar’s snack options are insufficient and the lack of essential drinks on busy days can be disappointing.
Guests have also pointed out other minor inconveniences such as the high parking fees and the feeling of some staff members being overwhelmed. Despite the friendly atmosphere at the bar, the overall dining options at the hotel leave much to be desired, making it advisable for guests to plan their meals elsewhere.
Rooms
The rooms at Best Western Plaza Hotel Mannheim receive predominantly positive feedback from guests. Guests frequently highlight the spaciousness, cleanliness and modern decor of the rooms, making them suitable for families and those requiring more space. Many reviews appreciate the rooms being characterized as beautiful, well-furnished and offering comfortable beds. The bathrooms also receive commendations for being well-maintained and separate from the toilets, adding to the comfort and convenience.
A notable feature is the modern amenities provided, including large TVs, good WiFi connectivity and coffee/tea facilities. However, some rooms do lack certain conveniences such as refrigerators or fans and there are occasional remarks about poor ventilation and rooms being overly warm or cold based on thermostat settings.
Negative aspects mentioned include the sporadic presence of unpleasant smells in some bathrooms and complaints about room cleanliness not always meeting expectations. Guests also noted that some rooms could be small, less well-stocked or poorly ventilated. Despite these occasional drawbacks, the overall sentiment underscores the appeal of spacious, modern and clean rooms with effective amenities, making it an attractive choice for many visitors.
Beds
The beds at the Best Western Plaza Hotel Mannheim have generally been praised for their comfort. Guests repeatedly noted that the beds were very comfortable with some reviews even describing them as super comfortable or rarely experienced such comfort in hotel beds. The rooms are reported to be clean and quiet, contributing to a good night’s sleep.
Positive feedback particularly highlights the excellent quality of the mattresses with a significant number of guests mentioning very comfortable or great mattresses. The beds were also appreciated for their good overall condition and hygiene with fresh bedding contributing to a pleasant stay.
However, there were a few criticisms as well. Some guests found the double beds too narrow or faced issues with beds consisting of two single beds pushed together. Children's beds and sofa beds didn't receive the same level of comfort as the regular beds with some reviews mentioning them as just adequate.
Despite minor issues such as beds slipping apart or being too soft for individual preferences, the overall consensus is that the beds provide good comfort and the hotel manages to uphold a high standard of bed quality.
Cleanliness
Cleanliness consistently stands out as a defining feature of the Best Western Plaza Hotel Mannheim. Guest feedback reveals that the rooms are frequently described as very clean, super clean and spotless. Bathrooms also receive praise for their cleanliness, enhancing the overall positive impression of the hotel’s hygiene standards.
The cleaning staff generally seem diligent, ensuring that rooms are well-maintained and tidy, contributing to a comfortable stay for many visitors. Spacious, modern and nicely furnished rooms add to the appealing cleanliness, providing a pleasant and inviting atmosphere.
However, not all guests shared the same level of satisfaction. Some reviews highlight occasional slip-ups, including dust under the bed and on tea/coffee trays, floors not being properly cleaned and remnants of hair found in the bathroom. There were also instances where the cleaning of bathrooms upon room check-in fell short with issues such as strong odors and visible dirt.
Despite these occasional lapses, the overall sentiment leans towards a high standard of cleanliness with many guests finding their accommodations to be neat, well-kept and comfortable. The hotel’s dedication to maintaining clean rooms helps in creating a positive experience for many of its visitors.
Staff
The Best Western Plaza Hotel Mannheim has garnered significant praise for its exceptionally friendly and helpful staff. The hotel personnel are consistently described as accommodating, courteous and professional, contributing greatly to a positive guest experience. The reception team stands out for their warm welcomes and professional demeanor, ensuring that check-in and check-out processes are smooth and efficient. Staff members across all departments, including the bar and dining areas, are noted for their attentiveness and willingness to go the extra mile to assist guests, whether it’s providing local directions or responding to special requests.
However, guests have reported occasional issues during peak times, where the staff appeared overwhelmed, leading to delays and moments of inattentive service. Despite these instances, the majority of interactions remain positive with guests particularly appreciating the courteous and friendly nature of the staff. The hotel's commitment to maintaining a high standard of service is evident, as most reviews commend the team's effort in making each stay as comfortable as possible. Overall, the friendly atmosphere and professional service at Best Western Plaza Hotel Mannheim leave a lasting impression on its visitors.
Wi-Fi
The Wi-Fi at Best Western Plaza Hotel Mannheim received largely positive feedback from guests with several noting its stability and speed. Many found the Wi-Fi to be easily accessible and functional throughout their stay, suitable even for streaming purposes. Consistent phrases like good wifi, fast Wi-Fi and Wi-Fi reliable reflect general satisfaction with the internet services provided.
The friendly and polite staff further enhanced the guest experience with many mentioning their positive interactions. Additionally, the hotel received praise for its overall good service and efficient check-in and check-out processes.
While one review mentioned the Wi-Fi being very slow and streams dropping out on a tablet, the majority highlighted reliable and fast internet access as a key strength. The reliability of the Wi-Fi in the rooms and the seamless connectivity were notable positives for many guests.
Gym
The gym and fitness facilities at Best Western Plaza Hotel Mannheim receive mixed feedback from guests. Many appreciated the well-maintained fitness area, citing it as well-equipped and used daily. Complimentary access to the sauna was also noted as a positive feature and some guests found the sauna great when operational. Descriptions such as modern and good, functional and nice were used to describe the gym, indicating overall guest satisfaction with its quality and upkeep.
However, several reviews pointed out that the gym is small and sparsely furnished, which could be a drawback for those seeking a more extensive workout experience. Some guests also noted issues with the sauna, mentioning it was not operational at certain times or not turned on when needed. Despite these drawbacks, the gym and fitness area generally meet the needs of visitors looking for basic workout facilities during their stay.
Parking
The Best Western Plaza Hotel Mannheim offers diverse and convenient parking options. Guests can find ample parking directly at the hotel, often without any difficulty. Free street parking is widely available and typically sufficient with many reviewers noting the convenience of parking spots directly in front of the hotel. Additionally, the hotel provides a large, shaded parking lot, which some guests appreciated for its extra comfort.
For those preferring private or indoor parking, the hotel also has these options at a reasonable fee, usually around 9 to 10 euros per night. However, many guests highlighted the easy availability of free parking on nearby streets, reducing the need to opt for paid options.
Electric charging stations are present, though some reviews mentioned occasional non-functionality. Overall, the parking situation at the hotel is efficient and accommodating, making it a hassle-free experience for travelers with cars.
Family
The Best Western Plaza Hotel Mannheim is widely praised for its family-friendly atmosphere and well-equipped facilities, ideal for short family holidays or stopovers in Europe. The spacious family rooms and suites accommodate large families comfortably with plenty of room for everyone. The hotel offers various amenities tailored for children, including a child-friendly swimming pool and an indoor playground.
Guests appreciate the extensive breakfast selection suitable for all family members, ensuring a pleasant start to the day. Staff members are noted for their helpfulness, particularly in suggesting nearby activities to keep children entertained.
The hotel's setting is indeed family-oriented with special touches like child beds provided upon request. Travelers frequently visiting Mannheim for appointments or short trips find the hotel well-suited for their needs, often describing the property as a great place for a family stay.
Overall, families feeling welcomed and well-supported at the Best Western Plaza Hotel Mannheim, often remark on the positive and accommodating atmosphere, making it a preferred choice for family travel.
4 Star
Best Western Plaza Hotel Mannheim offers a mix of opinions when it comes to its four-star rating and associated services. While some guests appreciate the price-performance ratio and believe the hotel meets the criteria for a four-star establishment with good facilities, others feel it falls short of the expected standards. The hotel is described as providing exactly what one might anticipate from an upscale property with good quality amenities reflective of a four-star rating.
However, several guests point out areas needing improvement, particularly the breakfast experience, which many feel is not up to par for a four-star hotel. There were mentions of the breakfast buffet being unappetizing and lacking in invitation, which is something that ideally shouldn't happen in a hotel of this rating.
Despite these drawbacks, the hotel has some positive aspects, such as its moderate pricing and overall good facilities that align with four-star quality. Yet, the consensus suggests that while the hotel has four-star potential, it currently misses the mark in certain service areas, leading to a diverse range of guest experiences.
Business
The Best Western Plaza Hotel Mannheim presents itself as an ideal option for business travelers. With a business-like environment and favorable facilities such as meeting rooms and well-equipped executive rooms, the hotel caters well to professional needs. The reception operates 24 hours, ensuring flexibility for guests on tight schedules. The comfortable rooms offer a good night's rest, essential for a productive day, while the hotel's services provide a good price/performance ratio, adding value for money.
Strategically located for events and appointments, the hotel provides great convenience for business stops. It is optimal for short business stays and frequent trips, fulfilling the requirements of a typical business hotel. The decent conference facilities further enhance its appeal for corporate guests. Overall, it stands out as a solid mid-range hotel perfect for a quick, comfortable business trip.
Accessible
The Best Western Plaza Hotel Mannheim has been praised for its accessibility features for guests with disabilities. The building ensures wheelchair access, making all areas friendly and easy to navigate for wheelchair users. Guests found the accessibility options and facilities well-suited for disabled visitors with easy access to all floors via ramps and elevators. The availability of dedicated accessible rooms received commendations and the hotel's location is conveniently accessible by public transport. Additionally, the staff is noted for their accommodating and friendly approach towards guests with accessibility needs, further enhancing the overall experience for disabled travelers.
Dog Friendly
The Best Western Plaza Hotel Mannheim is generally well-regarded for its dog-friendly facilities. Guests appreciated the warm and welcoming atmosphere for dogs, noting that the hotel allows pets and ensures their comfort with amenities like a dog bed available upon request. The hotel's positive demeanor towards pet owners and their furry companions is frequently mentioned, suggesting a high level of friendliness to dogs. However, some concerns about cleanliness, specifically dog hair on chairs, were noted. Overall, the hotel is seen as a welcoming place for those traveling with pets, providing a comfortable environment for dogs as well as humans.
No, Best Western Plaza Hotel Mannheim doesn't have any pool.
No, a spa isn't available at Best Western Plaza Hotel Mannheim.
Yes, Best Western Plaza Hotel Mannheim welcomes dogs.
Yes, parking facilities are available at Best Western Plaza Hotel Mannheim.