La Quinta by Wyndham Chicago Tinley Park is ideally located, attracting a variety of travelers due to its proximity to the Credit 1 Amphitheater, the Tinley Park Convention Center and easy access to the expressway. Guests appreciate the surrounding area for its abundance of restaurants, stores and shopping opportunities. The hotel's strategic location provides a convenient and safe retreat outside of bustling Chicago, coupled with fair pricing and friendly, professional staff.
The breakfast experience varies among guests. While some describe it as good, quite good or even amazing, others find it lacking in variety and quality, particularly missing items like juice or hot food options.
Room reviews are mixed with many guests commending the comfortable beds and cool room temperatures. However, cleanliness and maintenance issues such as dirty sheets, unclean showers, unpleasant odors and outdated furniture are notable concerns. Despite these issues, the staff receives high praise for their friendliness and helpfulness with particular mentions of exceptional service from specific employees.
Cleanliness and maintenance of the hotel present significant problems as guests frequently report dirty floors, stained bedding, unclean bathrooms and unpleasant smells in the hallways. The prevalent issues, along with reports of broken items and malfunctioning facilities, detract from the overall experience. Additional setbacks include the closure of the pool and hot tub, often without prior notification.
Overall, while La Quinta by Wyndham Chicago Tinley Park excels in location and staff friendliness, it falls short in consistent cleanliness, maintenance and breakfast offerings, resulting in a mixed overall satisfaction among guests.
La Quinta Inn & Suites by Wyndham Shorewood receives consistent praise for its convenient location, providing easy access to highways and nearby attractions. Guests appreciate being situated near key destinations, including amenities like Walmart, and find the location ideal for both business and leisure travel. The hotel boasts spacious rooms that enhance the overall guest experience.
Breakfast at the hotel generally receives positive feedback, with guests noting the variety and abundance of options available. Enjoyable offerings such as waffles contribute to a satisfying start to the day, although there is room for improvement with requests for fresh fruit and occasional issues with cold dishes. Despite minor critiques, the breakfast remains a favorable aspect of the stay.
The hotel excels in cleanliness, with guests frequently commending the spotless conditions of rooms and bathrooms. A non-smoking environment contributes to the fresh and welcoming atmosphere, complemented by a consistently well-kept facility. High standards of cleanliness create a comfortable environment, enhancing overall guest satisfaction.
Staff interactions at the hotel are typically positive, with personnel described as friendly, accommodating, and attentive. The reception staff, in particular, are noted for their exceptional service, fostering a welcoming atmosphere. While generally praised for their professionalism and helpfulness, there are occasional mentions of less favorable experiences, but these do not detract significantly from the overall positive sentiment.
Overall, La Quinta Inn & Suites by Wyndham Shorewood stands out for its prime location, clean accommodations, and welcoming staff, ensuring a pleasant and satisfying stay for guests.