Las Hadas by Brisas
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Summary of reviewsLas Hadas by Brisas enjoys a highly praised location, offering guests tranquility and scenic beauty, nestled uphill with incredible ocean views and a private, almost secluded beach. The picturesque architecture enhances the natural surroundings, creating a magical and serene atmosphere perfect for family or friends' gatherings. Additionally, its proximity to the marina and several restaurants adds to its charm, despite the slightly challenging uphill access.
The breakfast experience at Las Hadas by Brisas is generally positive with many guests lauding the quality and variety of the offerings, particularly the freshness of the pastries and the excellence of the omelet cooking station. Yet, there are occasional critiques about long waiting times and the need for more variety. Dinner experiences draw mixed responses; while some guests appreciated the delicious flavors and friendly service, others noted the limited restaurant choices and inconsistent food quality. Special occasions like Christmas dinner, however, received high praises.
Rooms are often commended for their spaciousness, cleanliness and spectacular views, although some require maintenance and updates. Comfort and atmosphere generally compensate for older facilities and the overall cleanliness of common areas and rooms is well-maintained, despite occasional lapses.
The staff at Las Hadas by Brisas consistently receive high remarks for their friendliness and attentiveness, creating a welcoming atmosphere. Specific staff members have left lasting impressions, contributing positively to the guest experience.
The Wi-Fi service, however, could use improvement with connectivity mostly limited to the lobby and being frequently slow. On a positive note, the spa services are highly recommended, offering excellent treatments and professional care, while the fitness center, though small, provides a clean space for workouts.
The pool facilities receive mixed reviews, appreciated for their size and views but occasionally criticized for water temperature and cleanliness issues. However, the standout feature remains the beach, described as beautiful, private and clean, offering calm waters suitable for families and exceptional service from the beach staff.
Parking at Las Hadas by Brisas is conveniently managed with efficient valet service and covered parking options, although the limited availability of golf carts poses a minor inconvenience.
In summary, Las Hadas by Brisas stands out for its serene location, friendly staff and beautiful beachfront, making it a top choice for travelers seeking a peaceful and visually appealing getaway, despite some areas needing improvement.
Categories
The breakfast experience at Las Hadas by Brisas is generally positive with many guests lauding the quality and variety of the offerings, particularly the freshness of the pastries and the excellence of the omelet cooking station. Yet, there are occasional critiques about long waiting times and the need for more variety. Dinner experiences draw mixed responses; while some guests appreciated the delicious flavors and friendly service, others noted the limited restaurant choices and inconsistent food quality. Special occasions like Christmas dinner, however, received high praises.
Rooms are often commended for their spaciousness, cleanliness and spectacular views, although some require maintenance and updates. Comfort and atmosphere generally compensate for older facilities and the overall cleanliness of common areas and rooms is well-maintained, despite occasional lapses.
The staff at Las Hadas by Brisas consistently receive high remarks for their friendliness and attentiveness, creating a welcoming atmosphere. Specific staff members have left lasting impressions, contributing positively to the guest experience.
The Wi-Fi service, however, could use improvement with connectivity mostly limited to the lobby and being frequently slow. On a positive note, the spa services are highly recommended, offering excellent treatments and professional care, while the fitness center, though small, provides a clean space for workouts.
The pool facilities receive mixed reviews, appreciated for their size and views but occasionally criticized for water temperature and cleanliness issues. However, the standout feature remains the beach, described as beautiful, private and clean, offering calm waters suitable for families and exceptional service from the beach staff.
Parking at Las Hadas by Brisas is conveniently managed with efficient valet service and covered parking options, although the limited availability of golf carts poses a minor inconvenience.
In summary, Las Hadas by Brisas stands out for its serene location, friendly staff and beautiful beachfront, making it a top choice for travelers seeking a peaceful and visually appealing getaway, despite some areas needing improvement.
Resort near Golf Courses
Las Hadas by Brisas is recognized as one of the top 100 golf resorts globally. It is located very close to the world-renowned Las Hadas Golf & Country Club, designed by Pete and Roy Dye, offering excellent access to a premier golf experience.
Resort near The Beach
This resort is located on a peninsula and offers beach access, a marina, and a golf course. It is known for its stunning architecture and comprehensive amenities, making it a top choice for a beach vacation.
Resort for Honeymoon
This resort is located in Manzanillo Bay, offering a beautiful beach and a charming architecture. It features a marina, golf course, and tennis facilities, providing various activities for couples.
Family Friendly Resort
This luxurious resort offers a private marina, beach, and golf course. Families can enjoy snorkeling, windsurfing, and beach volleyball. It also features a kids' club, children's pool, and nightly shows.
Resort with Swimming Pool
This resort is known for its extensive pool facilities and overall luxurious experience, making it a top choice for travelers seeking relaxation and recreation. It offers a unique blend of Moorish architecture and modern amenities.
Indoor Pool Lazy River Outdoor Pool
Resort with Free Wi-Fi
This resort provides free Wi-Fi, allowing guests to stay connected while enjoying its various amenities and beachside location. It offers a blend of connectivity and relaxation.
Business Resort
While primarily a resort, it may offer some business-related services and amenities suitable for business travelers who want to combine work with leisure.
Resort with Parking
Las Hadas by Brisas offers free parking for guests. This resort provides free parking facilities.
EV charging stations
Resort with Gym
This resort features a fitness center and gym, allowing guests to maintain their workout routines. It is a serene and sophisticated beach and golf resort with fabulous facilities.
Resort with Outdoor Pool
This resort boasts extensive outdoor pool facilities. Guests can enjoy a huge main pool, an adults-only pool for relaxation, and a children's pool complete with a fun swim-up bar.
Resort with EV Charging Stations
Resort with All Inclusive Packages
Luxury Resort
Beachfront Resort
Is your hotel beachfront? No
Answers last updated by our editors
Resort Taking Steps Towards Sustainability
Resort with Spa
Romantic Resort
Resort with Tennis Courts
5-Star Resort
Resort with Lazy River
Resort with Indoor Pool
Guest Reviews
Las Hadas by Brisas enjoys a highly praised location, offering guests a blend of tranquility and beauty. Nestled uphill in the mountains, the hotel provides incredible ocean views and a serene atmosphere, perfect for family or friends gatherings. The private and nearly secluded beach adds to the charm, where guests can delight in the clean, beautiful waters and calm settings.
The location is noted for its proximity to both the beach and a picturesque marina, surrounded by several independent restaurants, making it an ideal spot for a peaceful retreat without the hustle and bustle of city life. Although the uphill access is somewhat complicated, the overall setting grants guests exceptional views and a quiet environment.
The picturesque architecture and charming design of the hotel complement the natural beauty of the surroundings, creating a magical and unique ambiance. Guests particularly appreciate waking up to stunning sunrises across Manzanillo Bay and enjoying the tranquil beach area, often described as almost private due to the lack of crowds.
Despite some minor inconveniences such as a challenging access route and the occasional distant room placement from the beach and pool, the outstanding location, excellent staff service and beautiful beach make Las Hadas by Brisas a notable choice for travelers seeking a serene getaway with marvelous views and charming settings.
The breakfast experience at Las Hadas by Brisas has garnered a mix of praises and critiques from guests. Many guests lauded the breakfast as excellent, highlighting the quality and variety of the offerings. Reviews often described the food as delicious with particular emphasis on the freshness and taste of the pastries and other breakfast items. The buffet breakfast, which is included in the stay, was frequently noted for its diverse options and good quality with the omelet cooking station receiving specific mentions for its high standards.
However, some guests reported issues with the breakfast experience, pointing to long waiting times, particularly on Sundays and a few negative experiences with the service. On occasions, guests found the buffet to be monotonous and unvaried and there were complaints about specific details such as overcooked or fermented fruit and particular odors from food trays. There were also mentions of limited vegetable options and an underwhelming selection transitioning from breakfast to lunch and dinner.
In terms of service, the feedback was mixed; while some guests appreciated the friendly and accommodating staff, others felt that the service could improve, noting instances where the wait staff seemed overwhelmed and slow.
Overall, while Las Hadas by Brisas delivers a generally positive breakfast experience with commendable quality and taste, there are areas that could benefit from more attention to detail and a broader variety to cater to all guest preferences.
Dinner experiences at Las Hadas by Brisas seem to draw varied responses from guests with a mix of commendations and critiques. Positive notes highlight the delicious flavors, particularly in dishes such as tacos and the cuisine served at El Delfín and Legazpi restaurants with some describing the dinners as "luxurious" and "excellent". Many guests also appreciated the friendly staff and the very good service provided in different restaurants.
However, feedback also revealed some areas for improvement. Complaints frequently mentioned the lack of variety in food offerings and the limited number of restaurant choices. Guests observed inconsistent food quality with some meals being delicious while others fell flat. Specific criticisms pointed out fatty steaks, cold buffet food and small portions at certain specialty restaurants, which some found costly.
The buffet dinners had mixed reviews; while some found them extensive, others criticized the repetitive options and slow replenishment of dishes. Service issues were another common theme, including slow service in restaurants and mistakes with orders. Additionally, diners noted poor communication due to language barriers and the need for more open restaurants to accommodate the demand.
Despite the challenges, some special occasions like Christmas dinner exceeded expectations and overall, the à la carte restaurants received commendations for their quality. Yet, the limited dinner reservation options and occasional mismanagement did leave some guests desiring more from their dining experiences at the resort.
Las Hadas by Brisas features rooms that are spacious, clean and comfortable, often praised for their stunning views, particularly of the bay or ocean. Many guests have highlighted the generous size of the rooms and bathrooms, which are well-equipped and incorporate the older, classic decor style of the hotel. The overall cleanliness and maintenance of the rooms appear to be generally up to par, though some guests have reported a need for more intensive refurbishing.
However, several areas require attention, including maintenance issues like water leaks, air conditioning malfunctions and outdated furniture. The rooms sometimes suffer from musty smells and a lack of timely housekeeping services. There are reports of basic amenities missing or broken, such as the absence of hot water, non-functioning TVs and uncomfortable bedding.
Access to some rooms is a concern with steep climbs and inefficient trolley services. Despite these drawbacks, the panoramic views and comfortable atmosphere often help compensate for the hotel's dated facilities. While the rooms are spacious and well-kept in comparison to some of the property’s older sections, consistent upgrades and more attentive, speedy guest services are needed to ensure a more uniform guest experience.
Guest reviews of Las Hadas by Brisas paint a diversified picture of the sleeping experience with opinions ranging across the spectrum. A consistent point of praise is the comfort of the beds with many guests describing them as very comfortable and highlighting both the mattresses and pillows as highly pleasing. The soft mattresses and impeccable facilities contribute to a restful night's sleep for numerous visitors.
However, some reviews also indicate areas needing improvement. Several guests found the beds uncomfortable, citing issues such as sagging mattresses, hard beds and soggy mattresses. A few noted that the rooms showed signs of being outdated and there were specific mentions of rooms being dilapidated or in need of updates.
There were sporadic complaints about bedbugs, unpleasant smells and noisy fans, indicating sporadic maintenance and housekeeping issues that might affect the overall stay. Nonetheless, the positive feedback on bed comfort remains a strong point for Las Hadas by Brisas, showing that guests can often expect a good degree of restfulness.
Las Hadas by Brisas receives commendable feedback for its cleanliness and immaculate facilities. Guest reviews consistently highlight that the hotel maintains a high standard of cleanliness throughout its premises. Visitors often describe the hotel as clean and very beautiful, emphasizing well-maintained and comfortable facilities. Common areas, including sunbeds and gardens, are kept in pristine condition, contributing to an inviting atmosphere. The rooms are frequently cleaned and noted for smelling pleasant, adding to guests' comfort.
Despite the general praise, there are occasional reports of cleanliness issues. Some guests noted inconsistencies such as delayed room cleaning, dirty pool areas and older, less maintained rooms needing renovation. Specific concerns include dirty children's pools, poor cleanliness in parking lots and pool towels and less favorable comments about bathroom upkeep. Nonetheless, many guests appreciate the daily resort maintenance and the friendly attention from the cleaning staff.
Overall, while there are areas for improvement, Las Hadas by Brisas largely impresses with its commitment to cleanliness and well-maintained surroundings, making it a visually appealing and comfortable place to stay.
Las Hadas by Brisas has garnered numerous positive remarks about its staff, often highlighted for their friendliness and attentiveness. The waiters, gardeners and cleaning personnel are frequently described as very accommodating and kind. Specific mentions of staff members like Ulises, Germán and Alexis indicate exceptional service, going above and beyond in guest interactions and transportation services. The pool staff and restaurant personnel also receive praise for their courtesy and helpfulness, creating a welcoming atmosphere that enhances the overall experience.
Despite some isolated incidents of poor service and lack of empathy, the majority of guests emphasize the general friendliness and attentiveness of the staff. Special commendations are given to individuals who've made memorable contributions, like the lady preparing eggs and quesadillas at the buffet bar and the bell boys who maintain a positive attitude.
Families, in particular, appreciate the Kids Club staff's dedication to engaging activities for children. Overall, while there are a few areas in need of improvement, including enhancements in front desk service and certain organizational aspects, the staff's genuine enthusiasm and helpfulness are standout features that many guests fondly remember.
Las Hadas by Brisas offers a mixed experience when it comes to Wi-Fi connectivity. While the presence of Wi-Fi is appreciated, it is mostly accessible in the lobby with some guests noting it only worked one night at East. The connection is described as slow and there are mentions of misconfiguration issues. Overall, the Wi-Fi could use some improvement and guests should be prepared for possible limitations during their stay.
Las Hadas by Brisas offers a highly recommended spa experience that guests often praise. The spa services are described as excellent with specific mentions of massages that leave a positive impression. Many visitors have availed themselves of various treatments, including nail services and steam baths, all of which contribute to a satisfying stay. The spa is complimented for its professional service and facilities like the steam room, adding to the hotel's charm and appeal.
Las Hadas by Brisas offers guests access to a fitness center that has been described as clean and fairly well-equipped. The gym features a selection of exercise options and also includes a sauna for relaxation after a workout. However, while guests appreciate the availability and cleanliness, there are mentions that the gym is quite small and may require some significant repairs. Despite its limitations, it provides a decent space for maintaining fitness routines during a stay.
Las Hadas by Brisas boasts a variety of pools that receive mixed reviews from guests. Many visitors appreciate the spaciousness and the sheer size of the pools with several mentioning the adult-only options as a highlight. The views from the beach club pool and having a private beach are often noted as standout features. Positive remarks frequently mention the clean and well-maintained areas and the poolside bar is a popular perk.
However, there are consistent complaints about the water temperature being too cold and some guests have noted that the pools can appear neglected or dirty at times. A few reviews mention issues with pool cleanliness and maintenance, such as murky or dirty water and insufficient cleaning of the pool tiles and area. The provision of loungers and umbrellas by the pool also seems to be lacking at times.
Overall, while many guests enjoy the pool facilities and the scenic views they offer, there are clear areas for improvement, particularly concerning water temperature and cleanliness.
Las Hadas by Brisas holds a strong appeal for beach enthusiasts, thanks to its beautiful, private and clean beachfront. Guests often highlight the beach's tranquility and calm waters, making it particularly suitable for families with children. The hotel's beachfront location provides easy and convenient access, enhancing the overall experience for visitors seeking a peaceful retreat.
The beach is frequently described as wonderful, amazing and very beautiful, contributing significantly to the charm of the hotel. The fine, sandy shores and clear, rock-free sea prove inviting, offering a comfortable and pleasant environment for swimming and relaxation. The staff and service at the beach have also garnered positive mentions, adding to the welcoming atmosphere.
Despite these favorable reviews, there are occasional comments about the beach's cleanliness needing improvement with some guests noting instances of trash and litter, including face masks. Nonetheless, the positive feedback on the beach’s beauty, calmness and suitability for children often outweighs these concerns.
Overall, the beachfront at Las Hadas by Brisas stands out as a key highlight, making it a popular choice for those seeking a serene and family-friendly beach experience.
Las Hadas by Brisas offers a convenient parking experience overall with many guests noting the positive aspects of their stay related to vehicle accessibility. The valet parking service is particularly highlighted for being very efficient, ensuring a smooth arrival and departure process. Additionally, covered parking is available, offering protection for guests' vehicles.
There are some challenges mentioned, such as the necessity to keep parking entrances free for electric vehicles and occasional issues with the limited number of golf carts. While these golf carts provide a convenient way to navigate the hotel premises, their limited availability and occasional malfunctions were noted as inconveniences. Despite these minor setbacks, the proximity to the parking lot from various hotel areas is generally appreciated.
In summary, the parking facilities at Las Hadas by Brisas are mostly well-received with efficient valet service and covered parking being standout features, albeit with a few areas for improvement in terms of transportation within the property.
Las Hadas by Brisas emerges as a highly recommended destination for families, particularly those traveling with children. The hotel is praised for its family-friendly environment, boasting a range of amenities designed to cater to all ages. Families can enjoy a peaceful and calm beach, ideal for young children, along with stunning views of the surrounding area.
The abundance of children's activities stands out as a highlight. The activities not only entertain the young ones but are also designed to be engaging and diverse with options such as pool games and sports. Special events, like graduation games and holiday surprises, add a unique touch to the stay.
A dedicated Kids Club with exceptional staff ensures that children have a memorable experience, participating in various games and clean activities throughout their stay. The hotel's game room and terrace are particularly favored spots for kids to enjoy themselves.
Though some logistical issues can occur, such as difficulties in accommodating large groups at dining tables or limited facilities for strollers, the overall experience is positive. The ease of moving around with designated carts, despite the lack of cart stations and the family-oriented service counterbalance these minor setbacks.
In summary, Las Hadas by Brisas is a top pick for a family vacation, providing a comfortable and engaging environment for children with its wide range of activities and family-oriented amenities. The hotel excels in creating a welcoming atmosphere for families, ensuring that both parents and children have a delightful and memorable stay.
Las Hadas by Brisas offers an impressive golf experience supported by well-maintained courses. Guests consistently highlight the excellent condition of the golf course, ensuring a pleasant game. The convenience of the frequently available golf carts for transportation around the area adds to the overall satisfaction. Furthermore, attention to detail extends beyond the greens, as staff thoughtfully prevent sunbed-related accidents by providing towels. The resort successfully combines a premium golfing environment with attentive services that enhance the guest experience.
Las Hadas by Brisas presents itself as a 5-star resort; however, guest reviews reveal a mixed experience regarding its claims. The staff at the hotel receives praise for their attentiveness and the cleanliness of facilities such as the SPA, club and heated pool is consistently noted. Despite these positives, the service quality often falls short with comments on slow service and occasionally rude staff. Many guests feel the food is overly commercial and the overall experience does not meet the anticipated 5-star standards. The price is also frequently mentioned as being high for what is ultimately delivered, leading to a feeling of disappointment among visitors. Overall, while it achieves some aspects of luxury, the hotel's labeling as a 5-star venue is viewed as overrated by many guests.
Las Hadas by Brisas is lauded for its stunning seaside setting, making it an appealing choice for family gatherings and relaxed vacations. However, guests have varied experiences with the all-inclusive offerings. While there are mentions of enjoying the convenience of an all-inclusive package, the overall feedback suggests limitations. Some guests report that the options are few and repetitive, often consisting of reheated dishes for dinner and breakfast.
Additionally, confusion and dissatisfaction arise due to unclear information about what the all-inclusive package entails. Expectations sometimes clash with reality, as guests have been charged extra for buffets or found certain services unavailable despite booking an all-inclusive stay.
Despite these concerns, amenities such as the pool bar and attentive waitstaff add positive notes to the stay, though the high cost of food otherwise can be a drawback. Ultimately, while the hotel offers beautiful surroundings and basic comforts, travelers might want to look closely at what their all-inclusive package includes to avoid unexpected charges.
The outdoor pool areas at Las Hadas by Brisas receive numerous positive mentions from guests. The large, heated pools are noted for their cleanliness and are highly regarded for relaxation. There are multiple pools available, including a distinct area exclusively for adults and a designated children's area. Descriptions frequently highlight the pool's fantastic quality and overall pleasant experience. However, it's mentioned that the poolside service could benefit from additional staff to enhance the guest experience further. Overall, the outdoor pools at the hotel offer a delightful and clean environment for guests of all ages to enjoy.
Las Hadas by Brisas emerges as a top-notch destination for honeymooners, according to delighted guests. The hotel shines with its exclusive and romantic packages, making it a prime choice for couples celebrating their love. Many commend the exceptional honeymoon activities and the overall experience, noting that the hotel's ambiance and offerings surpassed their expectations. The helpful and friendly staff contribute significantly to the positive atmosphere, enhancing the enjoyment of guests' special moments. A specific highlight mentioned by guests is the wonderful happy hour, adding yet another enjoyable element to their stay. Las Hadas by Brisas with its refined touch and dedicated service, stands out as an excellent retreat for honeymoon celebrations.
Las Hadas by Brisas offers a unique blend of old-fashioned luxury and modern comforts, transporting guests back to the glamorous ambiance reminiscent of the movie "10". The hotel boasts excellent cleanliness, beautiful architecture and top-tier amenities that create a very relaxed luxury feel. The spa services are considered good, complemented by the beautiful and comfortable surroundings and an excellent beachfront.
The decor resonates with the charm of a luxurious mansion, making it a great destination for those seeking the ultimate indulgence. Despite some facilities being slightly neglected and rooms somewhat outdated, the charm and glamorous history of the place shine through. However, some guests have noted that certain aspects such as the screens and the food offering could use improvement. Overall, the hotel is praised for its luxurious feel and exceptional services, even though some areas could benefit from a refresh.
Las Hadas by Brisas stands out as a prime choice for a romantic getaway. Guests have consistently praised the enchanting architecture and design of the hotel with the fantasy suites being a particular favorite for their comfort and attention to detail. Couples have found this hotel to be a perfect retreat, often celebrating special occasions like wedding anniversaries here. The hotel's romantic atmosphere is complemented by its beautiful beach and charming facilities, creating an ideal hideaway for couples. The romantic dinner service and the restaurant Legazpi, known for its live piano and intimate setting, further enhance the romantic experience. Despite some mentions of the need for renovations, Las Hadas by Brisas remains a wonderful and welcoming place for a romantic vacation.
Las Hadas by Brisas boasts an enviable beachfront location offering tranquility and a picturesque setting. Guests consistently highlight the serene, private beach as a major attraction. The hotel is situated on a sandy beach, providing both stunning views and easy beach access. The bay and marina add to the idyllic setting, enhancing the overall experience with beautiful vistas.
The beachfront hotel offers a comfortable and pleasant beach section, ideal for relaxing by the water. Many reviews praise the clean and beautiful beach, noting its well-kept condition and the calm sea, making it an excellent choice for a peaceful seaside retreat.
Despite some mentions of slightly neglected facilities and occasional distant rooms, the overall consensus appreciates the exclusivity and the convenience of having the beach just a few steps away. The hotel's common areas, along with the pool and beach access, are well-maintained and add to the allure of this top beachfront property.
Location Show Map
Location
The location is noted for its proximity to both the beach and a picturesque marina, surrounded by several independent restaurants, making it an ideal spot for a peaceful retreat without the hustle and bustle of city life. Although the uphill access is somewhat complicated, the overall setting grants guests exceptional views and a quiet environment.
The picturesque architecture and charming design of the hotel complement the natural beauty of the surroundings, creating a magical and unique ambiance. Guests particularly appreciate waking up to stunning sunrises across Manzanillo Bay and enjoying the tranquil beach area, often described as almost private due to the lack of crowds.
Despite some minor inconveniences such as a challenging access route and the occasional distant room placement from the beach and pool, the outstanding location, excellent staff service and beautiful beach make Las Hadas by Brisas a notable choice for travelers seeking a serene getaway with marvelous views and charming settings.
Breakfast
However, some guests reported issues with the breakfast experience, pointing to long waiting times, particularly on Sundays and a few negative experiences with the service. On occasions, guests found the buffet to be monotonous and unvaried and there were complaints about specific details such as overcooked or fermented fruit and particular odors from food trays. There were also mentions of limited vegetable options and an underwhelming selection transitioning from breakfast to lunch and dinner.
In terms of service, the feedback was mixed; while some guests appreciated the friendly and accommodating staff, others felt that the service could improve, noting instances where the wait staff seemed overwhelmed and slow.
Overall, while Las Hadas by Brisas delivers a generally positive breakfast experience with commendable quality and taste, there are areas that could benefit from more attention to detail and a broader variety to cater to all guest preferences.
Dinner
However, feedback also revealed some areas for improvement. Complaints frequently mentioned the lack of variety in food offerings and the limited number of restaurant choices. Guests observed inconsistent food quality with some meals being delicious while others fell flat. Specific criticisms pointed out fatty steaks, cold buffet food and small portions at certain specialty restaurants, which some found costly.
The buffet dinners had mixed reviews; while some found them extensive, others criticized the repetitive options and slow replenishment of dishes. Service issues were another common theme, including slow service in restaurants and mistakes with orders. Additionally, diners noted poor communication due to language barriers and the need for more open restaurants to accommodate the demand.
Despite the challenges, some special occasions like Christmas dinner exceeded expectations and overall, the à la carte restaurants received commendations for their quality. Yet, the limited dinner reservation options and occasional mismanagement did leave some guests desiring more from their dining experiences at the resort.
Rooms
However, several areas require attention, including maintenance issues like water leaks, air conditioning malfunctions and outdated furniture. The rooms sometimes suffer from musty smells and a lack of timely housekeeping services. There are reports of basic amenities missing or broken, such as the absence of hot water, non-functioning TVs and uncomfortable bedding.
Access to some rooms is a concern with steep climbs and inefficient trolley services. Despite these drawbacks, the panoramic views and comfortable atmosphere often help compensate for the hotel's dated facilities. While the rooms are spacious and well-kept in comparison to some of the property’s older sections, consistent upgrades and more attentive, speedy guest services are needed to ensure a more uniform guest experience.
Beds
However, some reviews also indicate areas needing improvement. Several guests found the beds uncomfortable, citing issues such as sagging mattresses, hard beds and soggy mattresses. A few noted that the rooms showed signs of being outdated and there were specific mentions of rooms being dilapidated or in need of updates.
There were sporadic complaints about bedbugs, unpleasant smells and noisy fans, indicating sporadic maintenance and housekeeping issues that might affect the overall stay. Nonetheless, the positive feedback on bed comfort remains a strong point for Las Hadas by Brisas, showing that guests can often expect a good degree of restfulness.
Cleanliness
Despite the general praise, there are occasional reports of cleanliness issues. Some guests noted inconsistencies such as delayed room cleaning, dirty pool areas and older, less maintained rooms needing renovation. Specific concerns include dirty children's pools, poor cleanliness in parking lots and pool towels and less favorable comments about bathroom upkeep. Nonetheless, many guests appreciate the daily resort maintenance and the friendly attention from the cleaning staff.
Overall, while there are areas for improvement, Las Hadas by Brisas largely impresses with its commitment to cleanliness and well-maintained surroundings, making it a visually appealing and comfortable place to stay.
Staff
Despite some isolated incidents of poor service and lack of empathy, the majority of guests emphasize the general friendliness and attentiveness of the staff. Special commendations are given to individuals who've made memorable contributions, like the lady preparing eggs and quesadillas at the buffet bar and the bell boys who maintain a positive attitude.
Families, in particular, appreciate the Kids Club staff's dedication to engaging activities for children. Overall, while there are a few areas in need of improvement, including enhancements in front desk service and certain organizational aspects, the staff's genuine enthusiasm and helpfulness are standout features that many guests fondly remember.
Wi-Fi
Spa
Gym
Pool
However, there are consistent complaints about the water temperature being too cold and some guests have noted that the pools can appear neglected or dirty at times. A few reviews mention issues with pool cleanliness and maintenance, such as murky or dirty water and insufficient cleaning of the pool tiles and area. The provision of loungers and umbrellas by the pool also seems to be lacking at times.
Overall, while many guests enjoy the pool facilities and the scenic views they offer, there are clear areas for improvement, particularly concerning water temperature and cleanliness.
Beach
The beach is frequently described as wonderful, amazing and very beautiful, contributing significantly to the charm of the hotel. The fine, sandy shores and clear, rock-free sea prove inviting, offering a comfortable and pleasant environment for swimming and relaxation. The staff and service at the beach have also garnered positive mentions, adding to the welcoming atmosphere.
Despite these favorable reviews, there are occasional comments about the beach's cleanliness needing improvement with some guests noting instances of trash and litter, including face masks. Nonetheless, the positive feedback on the beach’s beauty, calmness and suitability for children often outweighs these concerns.
Overall, the beachfront at Las Hadas by Brisas stands out as a key highlight, making it a popular choice for those seeking a serene and family-friendly beach experience.
Parking
There are some challenges mentioned, such as the necessity to keep parking entrances free for electric vehicles and occasional issues with the limited number of golf carts. While these golf carts provide a convenient way to navigate the hotel premises, their limited availability and occasional malfunctions were noted as inconveniences. Despite these minor setbacks, the proximity to the parking lot from various hotel areas is generally appreciated.
In summary, the parking facilities at Las Hadas by Brisas are mostly well-received with efficient valet service and covered parking being standout features, albeit with a few areas for improvement in terms of transportation within the property.
Family
The abundance of children's activities stands out as a highlight. The activities not only entertain the young ones but are also designed to be engaging and diverse with options such as pool games and sports. Special events, like graduation games and holiday surprises, add a unique touch to the stay.
A dedicated Kids Club with exceptional staff ensures that children have a memorable experience, participating in various games and clean activities throughout their stay. The hotel's game room and terrace are particularly favored spots for kids to enjoy themselves.
Though some logistical issues can occur, such as difficulties in accommodating large groups at dining tables or limited facilities for strollers, the overall experience is positive. The ease of moving around with designated carts, despite the lack of cart stations and the family-oriented service counterbalance these minor setbacks.
In summary, Las Hadas by Brisas is a top pick for a family vacation, providing a comfortable and engaging environment for children with its wide range of activities and family-oriented amenities. The hotel excels in creating a welcoming atmosphere for families, ensuring that both parents and children have a delightful and memorable stay.
Golf
5 Star
All-Inclusive Packages
Additionally, confusion and dissatisfaction arise due to unclear information about what the all-inclusive package entails. Expectations sometimes clash with reality, as guests have been charged extra for buffets or found certain services unavailable despite booking an all-inclusive stay.
Despite these concerns, amenities such as the pool bar and attentive waitstaff add positive notes to the stay, though the high cost of food otherwise can be a drawback. Ultimately, while the hotel offers beautiful surroundings and basic comforts, travelers might want to look closely at what their all-inclusive package includes to avoid unexpected charges.
Outdoor Pool
Honeymoon
Luxury
The decor resonates with the charm of a luxurious mansion, making it a great destination for those seeking the ultimate indulgence. Despite some facilities being slightly neglected and rooms somewhat outdated, the charm and glamorous history of the place shine through. However, some guests have noted that certain aspects such as the screens and the food offering could use improvement. Overall, the hotel is praised for its luxurious feel and exceptional services, even though some areas could benefit from a refresh.
Romantic
Beachfront
The beachfront hotel offers a comfortable and pleasant beach section, ideal for relaxing by the water. Many reviews praise the clean and beautiful beach, noting its well-kept condition and the calm sea, making it an excellent choice for a peaceful seaside retreat.
Despite some mentions of slightly neglected facilities and occasional distant rooms, the overall consensus appreciates the exclusivity and the convenience of having the beach just a few steps away. The hotel's common areas, along with the pool and beach access, are well-maintained and add to the allure of this top beachfront property.
Yes, Las Hadas by Brisas has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool, Lazy River.
Yes, a spa is available at Las Hadas by Brisas.
No, Las Hadas by Brisas doesn't allow dogs.
Yes, parking facilities are available at Las Hadas by Brisas.
Yes, Las Hadas by Brisas has a gym.
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