Marbella, Avenida Conde de Rudi s/n, Carretera Nacional 340, Km.17836.510962,-4.908185(Show on Map)
9.0
Excellent
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Checkin - Checkout dates
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Summary of reviews
NH Collection Marbella offers a harmonious blend of comfort, convenience and hospitality, consistently garnering positive reviews across various categories. Positioned in a tranquil yet central location, the hotel seamlessly balances relaxation with accessibility. Guests appreciate being close to Marbella's key attractions, the beach and the city center, while enjoying a peaceful and serene atmosphere. The strategic location is further complemented by practical amenities like parking facilities and easy access to public transportation, making it an ideal choice for both leisure and business travelers.
A standout feature of NH Collection Marbella is its breakfast, which is lauded for its variety, abundance and deliciousness. Guests particularly highlight the made-to-order omelettes and the modern, pleasant breakfast room with attentive staff. Though some find the breakfast pricing high, the overall quality and variety make it a strong aspect of the stay. Dinner, while praised for taste and quality, received mixed responses regarding menu variety and dining setting, suggesting room for improvement in service and options.
The hotel's rooms are noted for their spaciousness, comfort and cleanliness, despite some guests pointing out the need for updates in furniture and décor. Cleanliness is a recurrent praise in reviews with both rooms and common areas maintaining high hygiene standards, contributing to a secure and pleasant environment.
Staff at NH Collection Marbella consistently receive accolades for their friendliness, professionalism and attentiveness. Names like Carlos, Pedro and Angela are frequently mentioned, underscoring the exceptional service provided across various departments, from reception to the poolside and restaurant. The warm and welcoming atmosphere created by the staff significantly enhances the overall guest experience.
The free Wi-Fi offered at the hotel receives mixed reviews with some guests enjoying good connectivity while others experience slow speeds and unstable signals, especially in guest rooms and the pool area. Upgrading to the premium package is suggested for those needing more reliable internet service.
Although the gym is somewhat compact and could benefit from modern equipment and more space, it provides useful amenities including a TV and adequate service at the sauna. The pool area, a major attraction, is praised for its cleanliness, aesthetics and tranquil atmosphere, making it a central highlight of the stay, despite occasional maintenance issues.
Parking facilities at NH Collection Marbella are generally convenient and secure, though some guests find the daily rates high. Nevertheless, the abundance of free parking options nearby mitigates this concern. For family travelers, the hotel offers a variety of activities and a welcoming atmosphere for children, though there are suggestions for additional kid-friendly amenities and entertainment options.
In summary, NH Collection Marbella excels in providing a clean, comfortable and hospitable environment with standout features like its prime location, excellent breakfast and friendly staff, making it a highly recommended choice for travelers seeking a relaxing and enjoyable stay in Marbella.
Categories
Family
This hotel is tagged as family-friendly and receives excellent reviews. While specific details are not available in the provided context, its classification suggests suitability for families.
Business
This hotel features 3 meeting rooms that can accommodate up to 120 people. It offers projectors, screens, and audiovisual equipment, along with catering services for events.
Parking
This hotel includes parking facilities and is well-situated for exploring Marbella and the surrounding areas. The provision of parking ensures a stress-free experience for guests with vehicles.
4 Star
This hotel offers a comfortable and luxurious stay with well-appointed rooms and excellent service. It features a swimming pool, a restaurant, and a convenient location near the beach and other attractions.
Outdoor Pool
An outdoor pool is available set within beautiful gardens, providing a peaceful retreat. A seasonal pool bar is also on hand for drinks and light bites.
Pool
Outdoor Pool
Gym
Sustainability Journey
Room Types
Superior Double or Twin Room with TerraceFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. This twin/double room has air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.
Superior Double or Twin Room with Terrace with Extra Bed (2 Adults + 1 Child)Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. Featuring a terrace, this double room also provides air conditioning, soundproof walls and a flat-screen TV with satellite channels.
Superior Double or Twin Room with Terrace with Extra BedProviding free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. Featuring a terrace, this triple room also provides air conditioning, soundproof walls and a flat-screen TV with satellite channels.
Family Connecting Room (2 Adults + 2 Children)Providing free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 3 beds.
Family Connecting Room (3 Adults + 1 Child)Offering free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 3 beds.
Junior Suite with Sea View and TerraceThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. This suite has soundproof walls, a minibar, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.
Junior Suite with Pool View and TerraceThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a bidet. This suite features soundproof walls, a minibar, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.
Junior Suite with Pool View Terrace and Extrabed (2 Adults + 1 Child)The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. Featuring a terrace, this suite also provides soundproof walls, a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.
Junior Suite with Pool View Terrace and ExtrabedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. This suite has soundproof walls, a minibar, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.
Superior Room with Sea View and TerraceProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. Featuring a terrace, this double room also provides air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior Room with Pool View and TerraceFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. This double room has air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.
Family Connecting Room with Extra Bed (3 Adults + 3 Children)Featuring free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious family room features air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV with satellite channels.
Family Connecting Room with Extra Bed (4 Adults + 2 Children)Offering free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious family room offers air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV with satellite channels.
Guest Reviews
9.0
Excellent
Review Summaries
Location
Nestled in a desirable and tranquil area, NH Collection Marbella offers an exceptional location that brings together the best of both worlds. Guests appreciate the hotel's close proximity to the beach, which is just a short and pleasant walk away. Additionally, the city center, old town and bustling promenades are easily accessible, ensuring that guests are never far from the vibrant heart of Marbella.
Travelers commend the hotel's location for being conveniently situated between Marbella's key attractions, including the celebrated Golden Mile and Puerto Banús. This strategic placement allows guests to explore points of interest, indulge in renowned restaurants and enjoy the city's nightlife without being overwhelmed by the hustle and bustle.
The hotel enjoys a central yet peaceful setting, away from busy streets, ensuring a quiet and serene atmosphere for relaxation. Amenities such as parking facilities and proximity to public transportation add to the convenience, making NH Collection Marbella a practical choice for both leisure and business travelers.
In addition to its prime location, the hotel impresses with its cleanliness, spacious rooms and well-maintained pool area, providing a comfortable and enjoyable stay. Whether visitors are seeking a relaxing beach day, a cultural excursion to the old town or a culinary adventure, NH Collection Marbella serves as an excellent base for exploring the diverse offerings of this charming coastal city.
Breakfast
Guests have consistently praised the breakfast at NH Collection Marbella, calling it varied, abundant and delicious. The buffet offers a vast selection including fresh and rich options that cater to diverse tastes with many highlighting the made-to-order omelettes as a standout feature. The breakfast room itself is described as modern and pleasant with attentive staff ensuring a positive start to the day. Despite these positive reviews, several guests have noted that the price of breakfast is on the higher side, which some feel does not correspond with the value offered. There were a few critical points, including the breakfast being below par compared to other hotels of similar category and issues with specific items like scrambled eggs. Overall, though, the variety and quality of the breakfast seem to impress most guests, making it a strong feature of their stay at NH Collection Marbella.
Dinner
The dinner experience at NH Collection Marbella hotel offers a mixed reception among guests. The food quality is generally praised with many highlighting the paella and other offerings like sandwiches and pizzas available at the pool bar. The ambiance of the main restaurant receives positive remarks, but some guests mention that dinner is served in a less than comfortable setting, sometimes in a basement lacking windows. Despite the occasional high marks for taste and freshness, there are several complaints about limited menu variety and quality.
Guests report that the dinner menu could use significant improvement, noting issues like low supply and menu pricing. Others mention the necessity to reserve dinner in advance due to the restricted options. The convenience factor comes into play as well with no nearby restaurants, compelling some guests to dine outside the hotel.
The restaurant staff generally receive commendations, though the venue itself could benefit from a more extensive dinner service. Despite the criticism, the positive remarks about food quality stand out, suggesting there is potential with a few strategic tweaks to menu variety and dining settings.
Rooms
The reviews of NH Collection Marbella's rooms paint a picture of spaciousness and comfort but also indicate a need for updates. Guests frequently appreciated the large, clean and well-maintained rooms, emphasizing the comfort of the beds and the functional amenities available. Some enjoyed excellent room service, beautiful views and cozy room temperatures. However, many noted that the furniture and décor appeared outdated and worn with some visible deterioration and tiredness in the overall appearance.
Despite occasional noise issues and reports of minor cleanliness oversights, such as hairs in the shower, the rooms were generally tidy with spacious layouts and modern conveniences. The hotel's location and facilities also received praise. Guests looking for functional, comfortable accommodations with ample space may find the NH Collection Marbella meets their needs, though the outdated furnishings and occasional maintenance concerns suggest that future renovation could enhance the guest experience.
Beds
The beds at NH Collection Marbella have been a highlight for many guests, consistently praised for their exceptional comfort. Numerous reviews emphasized the beds being "super comfortable" and "huge," with many noting the quality of the mattresses and bedding. Guests frequently mentioned the availability of a variety of pillows, which added to the overall sleep quality. The beds were often described as spacious with some rooms featuring impressively large double or family-size beds. Cleanliness and the quality of bedding were also highlighted, contributing to the bed's appeal. While a few reviews noted that some beds were too firm, the general consensus holds that the beds are a major plus, providing a restful night's sleep.
Cleanliness
NH Collection Marbella excels in maintaining high standards of cleanliness across its facilities. Guest feedback overwhelmingly highlights the hotel's immaculate condition with descriptions such as "very clean hotel," "exceptionally clean," and "spotless" frequently mentioned. The rooms, in particular, receive praise for being "clean and well-maintained," "clean and spacious," and "well-kept." Common areas are noted for their "absolute cleanliness," contributing to an overall tidy and organized environment.
The hotel's commitment to hygiene is especially appreciated during the COVID era, instilling a sense of security among guests. Cleaning services are described as thorough with rooms cleaned daily and all areas kept in pristine condition. A few reviews noted areas for improvement, such as occasional lapses in room cleanliness and dated furniture. However, the keen attention to cleanliness and efficient housekeeping generally leaves a lasting positive impression on visitors.
Overall, NH Collection Marbella is highly regarded for its dedication to maintaining a clean, comfortable and hygienic environment, making it a reliable choice for travelers seeking a well-kept accommodation in Marbella.
Staff
Though experiences at hotels can vary, guest reviews repeatedly highlight the exceptional quality of staff at NH Collection Marbella. Visitors consistently describe the team as friendly, helpful and attentive. Reception staff at the front desk receive particular praise for their professionalism and efficiency. Many guests specifically note individuals such as Carlos, Pedro and receptionists like Angela, for their exceptional service and care.
The overall friendliness and welcoming demeanor of the staff create a warm and inviting atmosphere, reinforcing a strong sense of customer orientation. The professionalism extends beyond reception with hotel employees across various departments, including housekeeping and the restaurant, frequently commended for their courteous and efficient service. Personal touches and an accommodating attitude make guests feel well cared for during their stay.
Staff members are particularly adept at addressing and explaining guest needs, contributing to a smooth and delightful experience. The bar and pool teams also earn high marks for their attentive service. The positive mentions of employees like María at the pool and Manuel at breakfast underline the hotel's commitment to providing top-notch hospitality.
In summary, NH Collection Marbella's staff are consistently praised for their friendliness, professionalism and ability to create a welcoming environment, making guests' stays both comfortable and enjoyable.
Wi-Fi
At NH Collection Marbella, the Wi-Fi experience can vary significantly. Some guests have enjoyed good and even great Wi-Fi connectivity, praising the availability of free Wi-Fi. Those who opted for the premium Wi-Fi package found it to be a worthwhile upgrade, offering better, more consistent speeds that generally worked well for their needs.
However, many guests have reported issues with the standard Wi-Fi service. Common complaints include poor connection quality, low speeds and difficulty maintaining a stable signal, particularly in guest rooms and the pool area. Some found the Wi-Fi slow at times, making it difficult to stream content or surf the web effectively. Additionally, some guests mentioned the inconvenience of needing to purchase a premium internet package for better performance.
Overall, while NH Collection Marbella provides free Wi-Fi, those requiring reliable and fast internet service might consider opting for the premium package to ensure a smoother online experience.
Gym
The gym at NH Collection Marbella, while somewhat compact and furnished with essential equipment, receives appreciation from many guests for its usefulness. A few mention that the gym could benefit from additional modern equipment and more space. The facilities encompass not just a gym, but also a pool and a mid-size sauna, contributing to an overall positive fitness and relaxation experience. Some guests highlighted that the gym includes a TV, adding to its amenities. However, there are notes on the necessity for more gym towels and cleaning supplies. Despite its limited size and somewhat outdated machines, the gym's quiet atmosphere and the good service at the sauna have been well-received, making it a functional part of the fitness offerings at the hotel.
Pool
NH Collection Marbella boasts a well-maintained and beautifully designed pool area, frequently highlighted as a major attraction for guests. The pool is described as clean, lovely and aesthetically pleasing, providing a refreshing escape from the less impressive nearby sea. Its tranquil and quiet atmosphere adds to the charm with numerous loungers available, ensuring guests can comfortably soak up the sun.
Additionally, the poolside bar garners praise for its convenience and good service, enhancing the overall poolside experience. The setting, complemented by a peaceful garden, creates a relaxing environment ideal for unwinding. Though on the smaller side, the pool's intimate size doesn't detract from its appeal.
However, maintenance issues are occasionally noted with some guests pointing out the need for better upkeep at times. Despite this, the cleanliness and upkeep of the pool generally receive high marks, reaffirming its status as a highlight of the NH Collection Marbella stay. Guests also appreciate that the pool is situated outdoors, reinforcing the leisurely ambiance the hotel offers.
In summary, the pool at NH Collection Marbella consistently impresses visitors with its cleanliness, beauty and serene environment, making it a central feature of the hotel's appeal.
Parking
At NH Collection Marbella, parking comes with both its benefits and drawbacks. Guests have generally found the parking facilities to be convenient and ample with several options available. The hotel offers an underground garage accessible directly by elevator and there's plenty of free parking along the street right outside the entrance. Private and secure parking is offered on-site, ensuring peace of mind for those who opt to use it.
However, some guests have noted that parking can be quite expensive with daily rates around 15 to 16 euros. This cost is often viewed as high, especially when compared to the abundant free options available nearby. Additionally, there have been instances where no space was available in the hotel's parking lot, requiring guests to seek alternative parking solutions on the street.
Despite the higher fees, the parking structure under the hotel is spacious and secure, offering convenience to those willing to pay the charge. The service provided for parking has received positive feedback and the staff has been accommodating when specific parking requests are made.
Overall, while the on-site parking at NH Collection Marbella comes at a premium, the various parking options and the hotel's convenient facilities make it manageable for guests to find suitable parking arrangements during their stay.
Family
NH Collection Marbella receives praise for its family-friendly orientation, offering activities and dining options considerate toward family needs. Children notably enjoyed their stay, indicating the hotel’s efforts to cater to young guests. Positive remarks emphasize a satisfactory family bond and the friendly personal service provided by the staff, contributing to an overall welcoming atmosphere for families.
However, there's room for improvement. Some guests pointed out the lack of a mini club for children and expressed wishes for more family TV entertainment, noting that some TVs in suites were broken. While the hotel generally succeeds as a good family destination, there are mentions of limited options for families and feedback that it may not be suitable for larger families or those with higher child-specific needs.
Returning guests suggest a loyal following with some families already planning their next visit. Despite a few critiques, NH Collection Marbella's family-friendly nature seems to resonate well with many visitors, offering a comfortable and engaging experience for families.
4 Star
NH Collection Marbella stands out for providing a generally good experience, meeting the expectations associated with a four-star hotel, especially in terms of value for money. Guests frequently describe it as a very good four-star hotel with some emphasizing its consistent quality. The overall impression is positive with mentions of good conditions and fast services.
However, several reviews indicate the hotel shows signs of aging with specific complaints about the lack of recent renovations. Some guests noted that the hotel facilities, such as the showers, did not always function up to modern standards with fluctuating water temperatures being a common issue. This has led to mixed feelings about whether the hotel truly meets four-star criteria.
The absence of amenities like in-room coffee products also drew criticism from guests who expected more from a hotel of this rating. There is a recurring sentiment that while the hotel provides a satisfactory stay, it does not excel beyond standard expectations and may not compare favorably to other four-star hotels. Some travelers even mentioned considering alternative accommodations for longer stays due to these factors.
In summary, NH Collection Marbella offers a reliable experience for short stays with good service and decent facilities, though it may fall short in certain areas for those expecting newer, more updated accommodations.
Business
NH Collection Marbella stands out as a prime option for business travelers, consistently praised for its suitability for business trips. The hotel offers comfortable workspaces and a variety of essential business amenities and services. The level of service provided, particularly by the front desk staff, is highly regarded as professional and courteous, meeting the high expectations of business guests.
Although there is some feedback on the need for better office space and reservations about booking longer stays, the hotel remains a great choice for short business visits. Its quiet and functional environment is beneficial for those on business, providing the necessary resources for a productive and comfortable stay.
The hotel’s accessibility and formal spaces make it suitable for business functions, ensuring guests have what they need to conduct their work efficiently. NH Collection Marbella also accommodates guests looking for dinner options, adding convenience to their business travel experience.
Outdoor Pool
The outdoor pool at NH Collection Marbella is often praised for its inviting and very well-maintained ambiance. Guests frequently highlight the clean and tidy mid-size pool, which is surrounded by a peaceful garden, providing a relaxing environment. The well-kept pool area features comfortable lounge beds, making it an ideal spot for sunbathing. Friendly service and the availability of pool towels enhance the convenience for visitors. Many reviews appreciate the poolside bar as a lovely addition, offering refreshments while spending time outdoors. Although some guests find the pool small and note a paucity of garden space and umbrellas, the overall consensus is that the area is pleasant and user-friendly. Families mention that children particularly enjoy the pool area. Despite occasional issues with pool closures, the venue’s maintenance is generally well-regarded, contributing to a positive poolside experience.
FAQ
Yes, NH Collection Marbella has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at NH Collection Marbella.
No, NH Collection Marbella doesn't allow dogs.
Yes, parking facilities are available at NH Collection Marbella.
