Hotel Savoy
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Summary of reviewsHotel Savoy is highly praised for its strategic location in the heart of Mariehamn. The central setting offers convenience with easy access to shops, restaurants, museums and both harbor areas, all within walking distance. The tranquil environment despite its city center proximity, coupled with the added advantage of free parking, makes it an ideal choice for various types of travelers.
The breakfast at Hotel Savoy receives generally favorable feedback. Guests appreciate the variety and quality with fresh fruit, vegetables, crispy bacon and gluten-free options being notable highlights. While some guests find the breakfast basic, the overall satisfaction with the meal quality and variety largely prevails, contributing positively to the guest experience.
Regarding the rooms, reviews are mixed but lean towards the positive side concerning cleanliness and spaciousness. The rooms are frequently described as clean, beautiful and well-maintained with comfortable beds and effective soundproofing. However, there are notable mentions of dated furnishings, insufficient airflow and the need for renovation in some areas, particularly affecting the overall comfort during warmer periods.
Cleanliness is another area where the hotel shines within its individual rooms, consistently described as neat and well-kept. However, the common areas like hallways sometimes fail to meet the same standard with reports of dirtiness and wear detracting from the overall experience.
The staff at Hotel Savoy often receives high marks for their friendliness and helpfulness. Their professionalism and accommodating nature significantly enhance the welcoming atmosphere of the hotel. Despite occasional lapses in service and instances of absent staff, the praise for their positive interactions and efficient service outweighs the negatives.
While the hotel offers free and accessible parking, which is highly appreciated by guests, its dining options, particularly dinner services, are limited. The absence of an on-site restaurant and closed bar often leads guests to seek meals elsewhere, reducing the overall dining convenience.
The swimming pool, though a potential attraction, suffers from limited opening hours, a cold temperature and additional costs, leading to mixed reviews. Some guests find it beneficial, but many feel improvements are necessary to meet their expectations.
For families, Hotel Savoy provides spacious rooms that cater to larger groups, despite some complaints about wear and the comfort of children’s beds. The hotel is seen as a practical choice for family trips with adequate facilities and reasonable pricing.
The beds generally receive positive remarks for comfort, although there are recurring comments about narrow widths, excessive softness or the need for updating. Despite these issues, the overall sentiment is that the beds contribute to a restful stay.
In summary, Hotel Savoy excels in its prime location, the quality of its breakfast, room cleanliness and staff service. However, improvements in the conditions of common areas, room updates, extended dining options and enhancing amenities like the swimming pool could further elevate the guest experience, better aligning with its four-star designation.
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The breakfast at Hotel Savoy receives generally favorable feedback. Guests appreciate the variety and quality with fresh fruit, vegetables, crispy bacon and gluten-free options being notable highlights. While some guests find the breakfast basic, the overall satisfaction with the meal quality and variety largely prevails, contributing positively to the guest experience.
Regarding the rooms, reviews are mixed but lean towards the positive side concerning cleanliness and spaciousness. The rooms are frequently described as clean, beautiful and well-maintained with comfortable beds and effective soundproofing. However, there are notable mentions of dated furnishings, insufficient airflow and the need for renovation in some areas, particularly affecting the overall comfort during warmer periods.
Cleanliness is another area where the hotel shines within its individual rooms, consistently described as neat and well-kept. However, the common areas like hallways sometimes fail to meet the same standard with reports of dirtiness and wear detracting from the overall experience.
The staff at Hotel Savoy often receives high marks for their friendliness and helpfulness. Their professionalism and accommodating nature significantly enhance the welcoming atmosphere of the hotel. Despite occasional lapses in service and instances of absent staff, the praise for their positive interactions and efficient service outweighs the negatives.
While the hotel offers free and accessible parking, which is highly appreciated by guests, its dining options, particularly dinner services, are limited. The absence of an on-site restaurant and closed bar often leads guests to seek meals elsewhere, reducing the overall dining convenience.
The swimming pool, though a potential attraction, suffers from limited opening hours, a cold temperature and additional costs, leading to mixed reviews. Some guests find it beneficial, but many feel improvements are necessary to meet their expectations.
For families, Hotel Savoy provides spacious rooms that cater to larger groups, despite some complaints about wear and the comfort of children’s beds. The hotel is seen as a practical choice for family trips with adequate facilities and reasonable pricing.
The beds generally receive positive remarks for comfort, although there are recurring comments about narrow widths, excessive softness or the need for updating. Despite these issues, the overall sentiment is that the beds contribute to a restful stay.
In summary, Hotel Savoy excels in its prime location, the quality of its breakfast, room cleanliness and staff service. However, improvements in the conditions of common areas, room updates, extended dining options and enhancing amenities like the swimming pool could further elevate the guest experience, better aligning with its four-star designation.
Dog Friendly Hotel
Pets of any size are allowed for an additional fee per night. The hotel provides a good base for exploring Mariehamn with your pet.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Hotel Savoy, nestled in the heart of Mariehamn, boasts an exceptional location that consistently pleases its guests. The central setting makes it an ideal base for exploring the city with everything from shops, restaurants, museums and both harbor areas within walking distance. Visitors appreciate the peaceful environment despite the hotel's proximity to the bustling city center, offering both tranquility and convenience. The hotel's address is strategic, catering to various needs—whether it’s a short stroll to a conference venue or easy access to public transportation.
In addition to its prime location, guests highlight the free parking and affordability of the accommodations. The proximity to essential services and amenities enhances the overall experience, making it a practical choice for both short and extended stays. While the hotel operates without on-site staff, the efficiency of check-in and the quality of the breakfast served at the nearby Hotel Pommern receive positive remarks. Overall, Hotel Savoy’s location and functional setup make it a popular choice for travelers looking to explore Mariehamn with ease.
Hotel Savoy's breakfast generally receives positive feedback from guests, highlighting its variety and quality. Many reviews commend the breakfast as excellent, varied and plentiful with specific mentions of fresh fruit, vegetables and crispy bacon. The gluten-free options and accommodations for allergies have also been appreciated by some guests.
A significant number of guests emphasize that the breakfast is good or very good, often noting the ample selections and the adequacy of the meal in terms of quantity and quality. The breakfast is often described as fresh and tasty with remarks about the availability of different types of bread and yogurt adding to the variety.
However, some guests mention that the breakfast, while good, is basic and could use a bit more variation or the "little extra" to elevate the experience. There have been mixed reviews about the service location, especially since the breakfast is sometimes served at a neighboring hotel, Hotel Pommern, which is either positively received for its quality or viewed as slightly inconvenient.
A few reviews point out specific issues such as a crowded breakfast room or limited selections during peak times, but these don't seem to overshadow the generally favorable opinions. Despite some criticisms of the breakfast being modest or nothing extravagant, it is broadly accepted as satisfying and adequate, especially considering the price point.
Overall, Hotel Savoy offers a breakfast experience that, while not uniformly spectacular, is consistently good, varied and fresh, meeting the expectations of most guests and contributing positively to their stay.
Hotel Savoy's dining experience has received mixed feedback from guests. Many reviewers noted the absence of dinner options due to the restaurant being seasonally closed or permanently unavailable, often leaving them to seek meals at nearby establishments. The lack of evening meals and a closed bar were common disappointments, as guests expressed a desire for convenient on-site dining without having to leave the hotel.
Despite these drawbacks, the breakfast service earned positive remarks for its freshness and quality, though it was described as modest by some. Guests specifically appreciated the good atmosphere during breakfast, though the limited options left some wanting more variety, particularly in vegan selections such as spreads and yogurt.
Overall, while Hotel Savoy offers a decent breakfast experience, the limited dining options in the evenings and the absence of a functioning bar detract from the overall convenience and appeal for guests looking for a comprehensive in-hotel dining experience.
Hotel Savoy's rooms receive mixed feedback from guests. On the positive side, many praise the rooms for being very clean, spacious and well-equipped. The beds and pillows are comfortable and the interiors generally provide a cozy, functional environment. Several guests also highlight the effective soundproofing and the good room temperature. Rooms with views of the courtyard and those on the peaceful side of the hotel receive special appreciation.
However, some criticisms arise regarding the age and condition of the rooms with several guests mentioning that they appear worn-out and in need of renovation. Issues such as broken fixtures, insufficient cleaning, poor ventilation and a lack of air conditioning are frequently noted. Additionally, complaints about rooms being uncomfortably hot, particularly those facing the street or evening sun, are common. The occasional lack of electrical outlets and dated furnishings also detracted from the experience for some.
Overall, while Hotel Savoy’s rooms are appreciated for their spaciousness and cleanliness, updates and improvements in facilities and air conditioning could significantly enhance guest satisfaction.
Hotel Savoy receives mixed feedback regarding its beds, though the majority leans towards a positive experience. Many guests find the beds comfortable and the bedding of very good quality, contributing to a restful stay. Terms such as "comfortable," "comfy," and "firm" are frequently used when describing the beds, implying good support and the possibility of a pleasant night's sleep. Some guests even mentioned sleeping very well.
However, there are also several areas for improvement noted. A recurring critique is the narrow width of some beds and the lack of double beds, which might not suit all guests. Additionally, a significant number of reviews mention the beds being either too soft or worn out, occasionally describing the springs as coming through or the mattresses being uncomfortable. Pillows also received mixed comments with some guests finding them poor or uncomfortable.
In summary, while many guests appreciate the comfort and quality of the beds at Hotel Savoy, there is notable feedback about specific issues such as bed width, firmness and wear, suggesting that improvements could enhance the guest experience further.
Hotel Savoy has garnered mixed reviews regarding its cleanliness with a focus on the positive aspects. Many guests have consistently highlighted that the rooms are very clean and well-maintained. Phrases like clean and functional, neat and clean and clean and tidy reflect the overall experience in the individual rooms. The hotel's cleanliness appears to be generally satisfactory, particularly within the rooms which were noted to be well-cleaned, tidy and often described as freshly cleaned and neat.
Guests appreciated the cleanliness of the bathrooms and the fresh linens provided. Rooms have been described as clean and beautiful and some specifically pointed out superior rooms as very clean. While the majority of experiences regarding room cleanliness were positive, there were occasional remarks about specific issues like uncleaned rooms and inadequate sweeping.
However, reviews also mentioned areas of improvement. Common areas such as hallways were frequently cited for being dirty and having worn-out carpets. These areas were sometimes described as shabby with an unpleasant smell. Additionally, some guests noted that the overall cleanliness of the communal spaces did not match the standard of the rooms.
In conclusion, while the cleanliness of individual rooms at Hotel Savoy generally receives commendation, there remains a noticeable gap in the upkeep of common areas and the general state of the hotel, which some guests found to be lacking. The hotel manages to provide clean and functional rooms, although attention to communal spaces could significantly enhance the overall guest experience.
The staff at Hotel Savoy has been consistently praised for their friendliness and helpfulness. Numerous reviews highlighted the very friendly and cheerful nature of the staff, which created a welcoming atmosphere for guests. Their efficiency and professionalism did not go unnoticed with many emphasizing the good and accommodating service received. The reception staff, in particular, were often noted for being pleasant and helpful with some staff members even standing out for their exceptional service.
Guests appreciated the personal touch, such as staff remembering special requests and following up on arrival times. The service at the Pommern section of the hotel was frequently mentioned as superb with staff there being particularly attentive and friendly. Specific mentions were given to individuals providing excellent service, making guests feel well-cared for.
Despite the overwhelming positive feedback, there were occasional remarks about staff being missing or not courteous enough. Instances of staff not greeting guests upon arrival or departure and occasional misunderstandings in customer handling were noted, suggesting areas for improvement. Additionally, a shortage of staff and some lapses in service, such as an unprofessional action by a breakfast staff member, were pointed out.
Overall, the staff at Hotel Savoy is seen as a significant asset, contributing greatly to the positive experience of the guests with their friendliness, helpfulness and professional service.
Hotel Savoy has received mixed feedback regarding its wifi. Many guests found the wifi to be very good, describing it as fast and reliable. Others mentioned that the wifi worked well, providing a satisfactory experience. However, several reviews noted issues such as the wifi not working in their rooms, being non-existent in certain areas or inconsistent performance. Some guests also faced specific restrictions with the wifi blocking access to hotmail and Outlook, while Gmail was accessible. A few had to resort to using personal hotspots due to the main hotel network being down.
The swimming pool at Hotel Savoy has drawn mixed reviews from guests. While it was described as nice by some, many noted significant issues that detracted from their experience. Access to the pool is highly restricted with limited opening hours in the morning and evening and some guests found it challenging to use due to booking limitations. The pool itself is described as small, narrow and deep, making it less suitable for children.
A common complaint among guests is the temperature of the pool water, which was frequently mentioned as being extremely cold. Additionally, the pool sometimes incurs an extra cost and there were instances where it was closed or not operational, much to the disappointment of guests who chose the hotel specifically for this amenity.
Overall, while the presence of a pool and sauna is a potential draw, the limited access, additional costs and cold water have left many guests unsatisfied. These issues suggest that the pool and surrounding facilities could benefit from more consistent maintenance and extended hours to meet the expectations of hotel visitors.
Visitors to Hotel Savoy have generally favorable feedback regarding the parking facilities. Guests appreciate the availability of free parking, highlighting it as a significant advantage. The hotel provides a spacious parking area behind the establishment and the parking spot is available for use during the next working day. Motorcyclists also benefit from sheltered and free parking spaces.
Many guests found locating the parking area straightforward and noted that it eases the overall stay, particularly with the ability to keep their car parked after checking out. The presence of an on-site parking lot in the inner courtyard received particular praise, adding convenience for those traveling with their own vehicle.
However, some did note sporadic issues with the parking area being somewhat cramped and tight, especially when it was nearly full. Despite this, the overall sentiment remains positive with "good parking" being a recurring theme in the reviews.
In summary, the free and easily accessible parking at Hotel Savoy provides a helpful and appreciated convenience for guests, especially those driving into the city center.
Hotel Savoy provides an adequate experience for families traveling with children. Many guests appreciated the decent pricing for adults traveling with kids and the spacious, large family rooms available. The rooms, equipped with configurations such as double beds and bunk beds, cater to family needs, offering enough space for everyone. However, some guests noted that the rooms, particularly the WC shower areas, appeared worn out and shabby with children's beds being less comfortable. Despite these flaws, the hotel seems to prioritize families, making it a suitable option for a family trip, albeit with room for improvement in maintenance.
Hotel Savoy is designated as a four-star establishment, but guest experiences suggest otherwise. Expectations for a four-star rating are not met, particularly in terms of accommodation quality and breakfast offerings. Guests mention that the hotel is in need of renovation with facilities and services more fitting of a two or three-star rating. The price-quality ratio is pointed out as disproportionate, indicating that the hotel is overpriced given the level of standards provided. Basic amenities appear to be lacking and overall, it does not fulfill the four-star claim.
Hotel Savoy presents a mixed picture when it comes to accessibility for guests with disabilities. While some reviews note the presence of an elevator that caters to seniors, others highlight recurring issues with the elevator's functionality. Accessibility seems to be a concern with several reviews pointing out that the disabled access is primarily limited to stairs, which may not be suitable for all guests. Additionally, some guests mentioned an overall lack of proper handicap accessibility. Despite these challenges, the hotel remains operational and accessible to an extent, although it may not fully meet the needs of guests requiring more comprehensive mobility assistance.
Hotel Savoy is recognized as a top choice for guests traveling with dogs. The hotel provides a welcoming environment for pets, ensuring that dogs are well taken care of throughout the stay. This dog-friendly atmosphere extends to various amenities and services, making it clear that pets are truly welcome. The hotel's connection to dog shows indicates a strong commitment to accommodating guests with canine companions. Additionally, the availability of borrowed bicycles offers an added convenience for those looking to explore the surrounding area, enhancing the overall guest experience.
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Location
In addition to its prime location, guests highlight the free parking and affordability of the accommodations. The proximity to essential services and amenities enhances the overall experience, making it a practical choice for both short and extended stays. While the hotel operates without on-site staff, the efficiency of check-in and the quality of the breakfast served at the nearby Hotel Pommern receive positive remarks. Overall, Hotel Savoy’s location and functional setup make it a popular choice for travelers looking to explore Mariehamn with ease.
Breakfast
A significant number of guests emphasize that the breakfast is good or very good, often noting the ample selections and the adequacy of the meal in terms of quantity and quality. The breakfast is often described as fresh and tasty with remarks about the availability of different types of bread and yogurt adding to the variety.
However, some guests mention that the breakfast, while good, is basic and could use a bit more variation or the "little extra" to elevate the experience. There have been mixed reviews about the service location, especially since the breakfast is sometimes served at a neighboring hotel, Hotel Pommern, which is either positively received for its quality or viewed as slightly inconvenient.
A few reviews point out specific issues such as a crowded breakfast room or limited selections during peak times, but these don't seem to overshadow the generally favorable opinions. Despite some criticisms of the breakfast being modest or nothing extravagant, it is broadly accepted as satisfying and adequate, especially considering the price point.
Overall, Hotel Savoy offers a breakfast experience that, while not uniformly spectacular, is consistently good, varied and fresh, meeting the expectations of most guests and contributing positively to their stay.
Dinner
Despite these drawbacks, the breakfast service earned positive remarks for its freshness and quality, though it was described as modest by some. Guests specifically appreciated the good atmosphere during breakfast, though the limited options left some wanting more variety, particularly in vegan selections such as spreads and yogurt.
Overall, while Hotel Savoy offers a decent breakfast experience, the limited dining options in the evenings and the absence of a functioning bar detract from the overall convenience and appeal for guests looking for a comprehensive in-hotel dining experience.
Rooms
However, some criticisms arise regarding the age and condition of the rooms with several guests mentioning that they appear worn-out and in need of renovation. Issues such as broken fixtures, insufficient cleaning, poor ventilation and a lack of air conditioning are frequently noted. Additionally, complaints about rooms being uncomfortably hot, particularly those facing the street or evening sun, are common. The occasional lack of electrical outlets and dated furnishings also detracted from the experience for some.
Overall, while Hotel Savoy’s rooms are appreciated for their spaciousness and cleanliness, updates and improvements in facilities and air conditioning could significantly enhance guest satisfaction.
Beds
However, there are also several areas for improvement noted. A recurring critique is the narrow width of some beds and the lack of double beds, which might not suit all guests. Additionally, a significant number of reviews mention the beds being either too soft or worn out, occasionally describing the springs as coming through or the mattresses being uncomfortable. Pillows also received mixed comments with some guests finding them poor or uncomfortable.
In summary, while many guests appreciate the comfort and quality of the beds at Hotel Savoy, there is notable feedback about specific issues such as bed width, firmness and wear, suggesting that improvements could enhance the guest experience further.
Cleanliness
Guests appreciated the cleanliness of the bathrooms and the fresh linens provided. Rooms have been described as clean and beautiful and some specifically pointed out superior rooms as very clean. While the majority of experiences regarding room cleanliness were positive, there were occasional remarks about specific issues like uncleaned rooms and inadequate sweeping.
However, reviews also mentioned areas of improvement. Common areas such as hallways were frequently cited for being dirty and having worn-out carpets. These areas were sometimes described as shabby with an unpleasant smell. Additionally, some guests noted that the overall cleanliness of the communal spaces did not match the standard of the rooms.
In conclusion, while the cleanliness of individual rooms at Hotel Savoy generally receives commendation, there remains a noticeable gap in the upkeep of common areas and the general state of the hotel, which some guests found to be lacking. The hotel manages to provide clean and functional rooms, although attention to communal spaces could significantly enhance the overall guest experience.
Staff
Guests appreciated the personal touch, such as staff remembering special requests and following up on arrival times. The service at the Pommern section of the hotel was frequently mentioned as superb with staff there being particularly attentive and friendly. Specific mentions were given to individuals providing excellent service, making guests feel well-cared for.
Despite the overwhelming positive feedback, there were occasional remarks about staff being missing or not courteous enough. Instances of staff not greeting guests upon arrival or departure and occasional misunderstandings in customer handling were noted, suggesting areas for improvement. Additionally, a shortage of staff and some lapses in service, such as an unprofessional action by a breakfast staff member, were pointed out.
Overall, the staff at Hotel Savoy is seen as a significant asset, contributing greatly to the positive experience of the guests with their friendliness, helpfulness and professional service.
Wi-Fi
Pool
A common complaint among guests is the temperature of the pool water, which was frequently mentioned as being extremely cold. Additionally, the pool sometimes incurs an extra cost and there were instances where it was closed or not operational, much to the disappointment of guests who chose the hotel specifically for this amenity.
Overall, while the presence of a pool and sauna is a potential draw, the limited access, additional costs and cold water have left many guests unsatisfied. These issues suggest that the pool and surrounding facilities could benefit from more consistent maintenance and extended hours to meet the expectations of hotel visitors.
Parking
Many guests found locating the parking area straightforward and noted that it eases the overall stay, particularly with the ability to keep their car parked after checking out. The presence of an on-site parking lot in the inner courtyard received particular praise, adding convenience for those traveling with their own vehicle.
However, some did note sporadic issues with the parking area being somewhat cramped and tight, especially when it was nearly full. Despite this, the overall sentiment remains positive with "good parking" being a recurring theme in the reviews.
In summary, the free and easily accessible parking at Hotel Savoy provides a helpful and appreciated convenience for guests, especially those driving into the city center.
Family
4 Star
Accessible
Dog Friendly
Yes, Hotel Savoy has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Savoy.
Yes, Hotel Savoy welcomes dogs.
Yes, parking facilities are available at Hotel Savoy.
No, Hotel Savoy doesn't have a gym.
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