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Best Western Hotel Stella d'Italia

Marsala , Mario Rapisardi 7 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Hotel Stella d'Italia, located in the heart of Marsala's historic center, provides guests with a remarkable stay enhanced by its exceptional location, stellar service, and notable amenities. Its central positioning offers guests convenient access to Marsala's main attractions, such as the Mother Church and cathedral, while allowing them to enjoy the scenic and serene ambiance of the town. Coupled with friendly, professional staff who receive consistent admiration for their courtesy and assistance, the hotel's environment instantly appeals to visitors seeking both relaxation and cultural immersion.

Guests frequently commend the hotel's breakfast menu, which offers a pleasing variety of sweet and savory options. Highlights include homemade cakes and Sicilian pastries, reflecting the hotel's commitment to quality and providing a satisfying start to the day. Though there are minor suggestions for refinement, the overall breakfast experience is appreciated for its diversity and value for money.

The hotel rooms cater to different guest preferences with a focus on comfort and cleanliness, noted especially for their comfortable beds and multiple pillows that ensure a restful stay. The rooms are consistently clean, and though some guests mention outdated decor or dim lighting, the overall feedback remains positive due to the hotel's attention to detail.

In terms of cleanliness, the hotel excels with its well-maintained conditions and high housekeeping standards, further enhanced by its convenient central location which simplifies exploration of the nearby attractions. The staff's friendliness and professionalism significantly contribute to the welcoming atmosphere experienced by guests upon arrival.

While the WiFi service receives mixed reviews, being strongest in lobby areas, the positive experiences far outweigh the negatives with efficient staff support always at hand.

Renowned for its firm and supportive beds, the Best Western Hotel Stella d’Italia promises quality sleep for travelers, aligning with its established four-star reputation. Despite some guests noting areas for improvement, the hotel remains a reliable choice within its price range, offering an accommodation experience fitting its brand's stature.
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Family Friendly Hotel

Listed as a family hotel, suggesting it offers amenities suitable for families, though specific details are not available.

Business Hotel

This 4-star hotel provides a meeting room for up to 70 people and offers fax, photocopying, and printing services. It includes a free internet point and Wi-Fi, catering to the needs of business travelers. The hotel also offers a 'SmartWorking Room' with a comfortable workstation and high-speed Wi-Fi.

Accessible Hotel

This hotel is explicitly marketed as an accessible hotel, detailing accessible rooms, analyzed common areas, and providing information sheets for guests with accessibility needs. It offers accessible services, a wheelchair-accessible elevator, and free onsite parking.

4-Star Hotel

Best Western Hotel Stella d'Italia, with a rating of 8.6, offers reliable comfort and quality. As a well-known chain hotel, it provides a consistent standard of service and amenities that cater to the needs of its guests.

Room Types

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 3 beds.

About Best Western Hotel Stella d'Italia

License: 19081011A201400, IT081011A1JGJE5VN5

Guest Reviews

8.5

Very Good

Location

Nestled in the heart of Marsala, the Best Western Hotel Stella d'Italia boasts an exceptional and unbeatable location that guests repeatedly praise. Perfectly situated in the historic town center, the hotel is within easy reach of the city's main attractions, making it ideal for exploring Marsala on foot. Its proximity to the Mother Church and the stunning cathedral offers a picturesque view and enriches the overall experience. Guests appreciate the convenience of having parking services despite navigating the charming, sometimes challenging, alleys of the old town. The hotel’s central position allows visitors to enjoy the tranquility of its surroundings while still being close to shops and services. The perfect location, complemented by very friendly staff and excellent cleanliness, makes this hotel a superb choice for those looking to immerse themselves in the culture and beauty of Marsala.

Breakfast

The breakfast at the Best Western Hotel Stella d'Italia is generally well-regarded by guests, offering a mix of sweet and savory options that cater to various palates. With a focus on quality, many appreciated the variety and abundance available each morning. Notable highlights include homemade cakes and a delightful orange marmalade, which received specific recommendations. The buffet, rich in Sicilian pastries, croissants, and donuts, presents a top-notch selection that aligns with the hotel's 4-star status.

While praised for being extensive and diverse, with fresh ingredients and a hearty approach, some guests felt there was room for refinement, particularly in the juice and yogurt selections or the addition of fresh vegetables. Despite a few suggestions for improvement, including more bread types and addressing frozen items, the breakfast was often described as excellent value for money. Overall, the breakfast experience stands out with its plentiful and varied offerings, combining both local flavors and traditional European choices, ensuring a satisfying start to the day for most visitors.

Rooms

Best Western Hotel Stella d'Italia boasts a variety of rooms that appeal to different preferences. Many reviews highlight the comfort of the rooms, particularly noting beds that offer the right firmness and come with multiple pillows for added comfort. While some rooms may not be as large as expected, they are consistently described as clean and welcoming. The family rooms are considered ideal for larger groups, offering practicality and coziness.

Some guests enjoyed rooms with large bathrooms featuring spacious showers, while others highlighted stunning views from rooms with terraces, such as those overlooking the cathedral or the Chiesa Madre. Despite mentions of dim lighting or outdated decor by a few guests, the rooms are overall appreciated for their cleanliness and updated furnishings.

Additionally, the hotel rooms are noted for their quietness and functionality, providing a restful experience. Many guests were pleased with the attention to detail in amenities and breakfast offerings, adding to the overall positive experience. The central location of the hotel also contributes to its appeal, making it convenient for exploration while ensuring comfort during the stay.

Beds

Travelers seeking a restful experience at Best Western Hotel Stella d’Italia will find its beds to be an exceptional aspect of their stay. Guests consistently praise the hotel for providing beds of the right firmness, with many noting the comfort of the soft and supportive mattresses. The accommodations feature quality bedding materials, enhancing the overall comfort with an array of plush pillows and cozy duvets. Guests describe their sleep experience as enriched by extra thick and firm mattresses, often resulting in dream-like nights and guaranteed rest. Furthermore, the spaciousness of the beds adds an extra level of coziness, perfectly complementing the level of comfort expected from Best Western's standard.

Cleanliness

Nestled in the heart of the historic town, Best Western Hotel Stella d'Italia stands out as a beacon of cleanliness and convenience. The hotel's pristine condition is a frequent highlight among guests, who commend its well-maintained infrastructure and high housekeeping standards. The rooms are consistently described as clean, spacious, and comfortable, offering a welcome retreat for weary travelers. Guests appreciate the quality bedding and the soft, inviting beds that enhance their stay.

Overall, the hotel is recognized for its excellent service, with kind and helpful staff contributing to a welcoming atmosphere. The property's central location allows guests the opportunity to explore the town's attractions on foot, adding to its appeal. While there are minor concerns about carpet maintenance, these do not overshadow the hotel's commitment to cleanliness and comfort, making it a favored choice for those visiting the area.

Staff

The staff at Best Western Hotel Stella d'Italia consistently receive praise for their exceptional professionalism and friendliness. Guests frequently highlight their experiences with the courteous and helpful nature of the staff, from the reception to the valet service. The team is described as charming, attentive to detail, and always ready to meet guests' needs, creating a welcoming atmosphere from the moment of arrival. Notably, the reception staff are often celebrated for their warmth and efficiency, providing brilliant service, including assistance with driving directions and restaurant recommendations. Across various roles, the hotel's personnel demonstrate high levels of courtesy and hospitality, contributing to an overall positive experience for visitors.

Wi-Fi

At Best Western Hotel Stella d'Italia, guests generally find that the WiFi service has a mix of strengths and weaknesses. On the positive side, there are remarks about good, fast, and free WiFi, which functioned well in certain areas, particularly in the lobby where Wi-Fi reception was decidedly stronger. Guests are able to access the internet for free through a computer provided in the lobby, ensuring connectivity for those needing it for basic tasks. However, the WiFi experience can be inconsistent, especially in guest rooms where coverage isn't always reliable, leading to occasional connectivity issues and slower speeds. Such experiences suggest that while the lobby offers robust internet access, consistent WiFi coverage throughout individual rooms remains a work in progress.

4 Star

The Best Western Hotel Stella d'Italia offers travelers a classic experience in the heart of a medieval town center, consistently maintaining the standard of the renowned Best Western chain. Guests from across Europe find comfort in this establishment, where air conditioning and other essential amenities are assured in line with 4-star quality expectations. Many reviewers emphasize the hotel's adherence to its four-star classification, acknowledging that it provides an experience worthy of its status.

However, some guests have noted areas where the hotel falls short of the typical four-star benchmark, particularly with regard to the breakfast offerings. While the hotel maintains most of the expected standards, certain aspects like room quality have been perceived as not fully meeting the criteria observed in other 4-star hotels. Despite these observations, the hotel is recognized for delivering a commendable experience with a pricing structure that aligns with its star rating. Overall, the Best Western Hotel Stella d'Italia holds its place as a dependable choice, mirroring the quality associated with its brand.

No, Best Western Hotel Stella d'Italia doesn't have any pool.

No, a spa isn't available at Best Western Hotel Stella d'Italia.

No, Best Western Hotel Stella d'Italia doesn't allow dogs.

No, parking facilities aren't available at Best Western Hotel Stella d'Italia.

No, Best Western Hotel Stella d'Italia doesn't have a gym.

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