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Summary of reviewsB&B HOTEL Massy Gare TGV receives predominantly positive reviews across various categories, making it an appealing choice for both leisure and business travelers. The hotel's prime location is frequently praised for its convenience and accessibility. Situated within a 10-15 minute walk from the Massy TGV station, it offers seamless connections to Paris via public transportation and easy access to Orly Airport and the A10 highway. The peaceful neighborhood, proximity to dining options, shops and a cinema, as well as its closeness to major offices and convention centers, enhance its value as a strategic base.
Guests laud the hotel's breakfast, describing it as hearty and varied with fresh croissants and a good selection of products. Despite some criticisms about its price and occasional lack of variety, the overall breakfast experience is positive. Dinner options onsite are basic but satisfactory with guests appreciating discounts at partner restaurants and the availability of meal delivery services.
The rooms are noted for their cleanliness, comfort and modern design. Spacious rooms, particularly triple rooms with panoramic views, are well-received, though there are occasional complaints about room size, storage space and bathroom design. The overall cleanliness of the hotel, including frequent towel changes and daily room cleaning, is highly commended.
The staff consistently earns high marks for their friendliness, professionalism and attentiveness. Their welcoming attitude and efficient service significantly enhance the guest experience. Wi-Fi service is a mixed bag with some guests finding it reliable while others report connection issues, especially on higher floors.
Parking options receive mixed reviews. While some find the secure, coded system convenient, others point out the additional costs and occasional difficulties in accessing parking spaces.
Families appreciate the spacious and connected rooms, suitable for various family sizes, along with amenities like a children's menu. The comfortable beds, often described as firm and supportive, contribute to a restful sleep, further enhancing the hotel’s appeal.
As a three-star hotel, B&B HOTEL Massy Gare TGV offers a basic yet satisfactory stay, providing good value for money, especially compared to similar hotels. Its accessibility features make it a practical and inclusive choice for guests with disabilities.
Overall, B&B HOTEL Massy Gare TGV delivers a comfortable, clean and convenient accommodation experience, bolstered by a friendly staff and strategic location. While there are areas for improvement such as room size, variety in dining options and parking accessibility, the hotel successfully meets the needs of most guests, making it a reliable choice for travelers. Show more
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Hotel Taking Steps Towards Sustainability
This hotel emphasizes sustainability and 'made in France' ingredients in their breakfast offerings. They reinvest at least 10% of profits in community and sustainability, use at least 80% LED lighting, have comprehensive food waste and recycling policies, and avoid single-use plastic bottles, stirrers, and straws, opting for reusable cups and tableware.
Dog Friendly Hotel
Located in Massy, this B&B hotel is a budget-friendly option that welcomes pets.
Hotel with Parking
The hotel provides underground private parking with CCTV, accessible 24/7. Parking is available for an extra nightly fee, offering a secure place to park.
3-Star Hotel
This B&B Hotel offers budget-friendly accommodations. It provides basic amenities for a comfortable stay and is conveniently located near the Massy Gare TGV station.
Family Friendly Hotel
Accessible Hotel
Room Types
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior Double RoomThe double room offers a coffee machine, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Double Room - Disability AccessThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.7
Good
Location
Located just a short walk from the Massy TGV station, B&B HOTEL Massy Gare TGV offers a convenient base for travelers. Though the exact distance varies, most guests note it as being roughly a 10-15 minute walk. The hotel's location is praised for its accessibility with frequent mentions of nearby public transportation options, including buses and the RER, making it easy to reach the center of Paris. Additionally, the proximity to the A10 highway and Orly Airport further enhances its appeal for those traveling by road or air.
The hotel's surroundings are described as being in a peaceful neighborhood, which offers a quiet escape from the hustle and bustle of central Paris. Guests appreciate the availability of nearby dining options, shopping centers and even a nearby cinema, ensuring that essentials and entertainment are within easy reach. Despite being outside the city center, its closeness to good restaurants and stores amplifies the convenience for visitors.
Business travelers find the hotel particularly suitable due to its location near key offices such as Carrefour headquarters and the convention center. The proximity to train stations enables seamless travel for work commitments.
However, some reviews mention a relative distance from the train station, highlighting a walk that can be longer than expected, especially when dragging luggage. The absence of parking is also noted by a few guests. Despite these minor drawbacks, the overall consensus is that the hotel's location is very good, making it a practical choice for both leisure and business visitors.
Breakfast
B&B Hotel Massy Gare TGV offers a breakfast experience that receives mixed reviews but generally trends positive. Many guests appreciated the hearty and varied breakfast, citing a plentiful buffet with a good quality selection of products. Fresh croissants and a range of offerings such as yogurt, applesauce and jams were highlighted positively. The breakfast setting and the kindness of the staff also added to a pleasant dining experience.
However, some criticisms emerged regarding the breakfast being somewhat expensive compared to the options available. A few guests felt that the breakfast selection was meager, lacked variety and some desired more options like fresh fruits, cheese and cold cuts. Issues with slow refills in the buffet and instances of uncleaned tables also detracted from the experience for some visitors.
Overall, while the breakfast at B&B Hotel Massy Gare TGV is considered tasty and sufficient by many, some guests found it did not fully justify its price. Despite these challenges, the breakfast generally meets the needs of most guests, contributing to an overall enjoyable stay.
Dinner
Guests at B&B HOTEL Massy Gare TGV have generally found the dinner options to be satisfactory with several noting that the dinner met expectations and describing it as good and simple. However, the dinner offerings on-site are a bit basic and limited with some guests mentioning no evening dining available at the hotel. Despite this, the hotel compensates by providing a 10% discount at a selection of partner restaurants in Massy, which many guests have appreciated. The availability of meal delivery services has also been highlighted as a positive note. While the bar selection is limited, offering only white wine and no beer, guests have found the overall dining information provided by the hotel to be very helpful and interesting.
Rooms
The rooms at B&B HOTEL Massy Gare TGV offer a mixed experience for guests with numerous positive points highlighted alongside some noticeable downsides. Cleanliness is a strong feature, as the rooms are consistently described as very clean and tidy. Comfort is another standout aspect with many guests finding the beds very comfortable and the room decor beautiful and cozy. The hotel provides spacious rooms, particularly noticed in triple rooms and those with panoramic views, which is appreciated by families and larger groups. Soundproofing is generally adequate, though there were occasional issues reported.
However, room sizes vary significantly and some guests found the rooms exceptionally small with a lack of storage space and essential furniture. The bathrooms are frequently noted as small, narrow and poorly designed. There are also issues with temperature control with several guests mentioning rooms being too hot or overheated. Other common complaints include poor insulation, ineffective curtains and minor maintenance problems such as clogged sinks and loose toilet seats.
Rooms are modern and well-designed, but the lack of amenities like trash cans, closets and water in the room can be inconvenient. Despite these drawbacks, the cleanliness, comfort and spaciousness of certain upgraded rooms leave a positive impression on many visitors. Overall, B&B HOTEL Massy Gare TGV provides a mixed experience with strengths in cleanliness and comfort, but with room for improvement in space utilization and maintenance.
Beds
At the B&B HOTEL Massy Gare TGV, guests frequently highlight the exceptional comfort of the beds. The majority of visitors commend the clean, spacious and well-maintained bedding, often describing the beds as very comfortable, firm and supportive. Positive remarks also extend to the quality of the rooms with many finding them functional and conducive to a restful night's sleep. Several reviews mention additional conveniences such as USB outlets by the beds, enhancing overall comfort. Despite a few isolated mentions of soft mattresses and subpar pillows, the consensus remains overwhelmingly favorable regarding the sleeping arrangements. The hotel maintains its reputation by consistently providing high-quality, comfortable beds, contributing significantly to a pleasant stay.
Cleanliness
The reviews for B&B HOTEL Massy Gare TGV overwhelmingly highlight its immaculate cleanliness and well-maintained premises. Guests frequently describe the hotel as clean and pleasant with rooms that are not only comfortable but also efficient in their design. The hotel’s cleanliness extends to the public areas, making it a consistently tidy and inviting place to stay.
Several guests specifically mention the frequent change of towels and the daily cleaning of rooms, ensuring a fresh environment throughout their stay. Additionally, the rooms are noted to be spacious and modern, further enhancing the comfort and appeal of the hotel.
While there are occasional mentions of minor housekeeping oversights, such as unclean floors or surfaces upon arrival, these instances seem to be exceptions rather than the norm. Generally, the hotel’s cleanliness meets and even exceeds expectations, making it a reliable choice for travelers looking for a clean, comfortable and well-situated accommodation near the Massy train station.
Staff
The staff at B&B HOTEL Massy Gare TGV consistently receive high praise for their friendliness and professional conduct. Guests frequently highlight the warm and welcoming atmosphere created by the team, particularly the receptionists who are cited as being both friendly and helpful. The night reception service is noted for its calm and pleasant demeanor, even accommodating late check-ins with ease. Many reviews emphasize the attentiveness and responsiveness of the staff, ensuring that guest requests and needs are promptly addressed.
Kindness and politeness permeate the service with some guests specifically appreciating the smiling and courteous nature of the personnel. The management is described as available and attentive, contributing to the overall good communication and service quality at the hotel. Although there is a mention of some staff being noisy and management being occasionally absent, these instances are rare compared to the overwhelming positive feedback.
A standout feature mentioned is the personal touch in guest interactions, making visitors feel especially welcome and comfortable. Housekeeping also receives recognition for their diligence. Overall, the team at B&B HOTEL Massy Gare TGV plays a significant role in creating a pleasant and accommodating stay, marked by their friendliness, professionalism and attentiveness.
Wi-Fi
The Wi-Fi at B&B HOTEL Massy Gare TGV tends to receive mixed feedback from guests. While some found it to be good and appreciated its presence, others mentioned issues with connection strength and reliability. Frequent re-logins and weak signal reception, especially on the fifth floor, were among the common concerns. Despite a few difficulties, the Wi-Fi serves its purpose, though improvement in stability and speed could enhance guest satisfaction.
Parking
B&B HOTEL Massy Gare TGV offers both on-site and underground parking options, though guests should be prepared for some challenges. While the parking spaces under the hotel are generally considered ample, secure and convenient, there have been mentions of the parking being expensive and not always free. Guests noted that the parking is secure with a coded system, adding a level of comfort for those leaving their vehicles.
However, some found the parking difficult to navigate with issues like poor signage, dark lighting and somewhat confusing access paths. The private paid parking is reportedly not very accessible at times and some guests were disappointed by the additional costs for parking, despite initial information suggesting it might be free.
Though some guests enjoyed easy parking access, others remarked on the lack of available spaces and challenges in finding the designated parking area. Moreover, there have been observations about the inadequacy of booking systems for parking arrangements. For those relying on street parking, it was noted to be safe but not ideal.
In summary, while the parking at B&B HOTEL Massy Gare TGV has its positive aspects such as security and convenience, potential guests should be ready for possible added costs and the occasional difficulty in accessing or locating parking spaces.
Family
B&B HOTEL Massy Gare TGV appears to be a convenient option for families with several positive aspects highlighted in guest reviews. The hotel offers easy and spacious family rooms, including triple rooms and connected rooms, suitable for accommodating various family sizes. The location is advantageous for families and many family groups have chosen this hotel for their stays. For those arriving late, there are options to book a triple room even at the last minute. Furthermore, the presence of a children's menu and parking amenities adds to the convenience for families, including those with older kids. There was, however, a note about one of the rooms being the incorrect one, indicating a potential area for improvement.
3 Star
The B&B HOTEL Massy Gare TGV offers a basic yet satisfactory stay that aligns with typical three-star hotel standards. The rooms are clean and comfortable, meeting expectations for this category of accommodations. Guests have noted that it provides good value, being 30 euros cheaper than similar hotels like ibis styles, especially during the high season. The overall experience is consistent with a three-star rating, although some guests felt the ambient experience was average and the pricing a bit disappointing for the value received.
Accessible
The B&B HOTEL Massy Gare TGV stands out for its accessibility features, making it a practical choice for guests with disabilities. The hotel ensures easy access to all floors and areas and includes a wheelchair-accessible entrance. Guests have praised its convenient location, which is not only close to the Massy TGV train station but also near large stores within a 7-10 minute walk. The rooms are easily accessible, although some reviewers noted that the bathrooms might not be as accommodating. Overall, the hotel's accessible design caters effectively to people with reduced mobility, providing a straightforward and hassle-free experience for everyone.
No, B&B HOTEL Massy Gare TGV doesn't have any pool.
No, a spa isn't available at B&B HOTEL Massy Gare TGV.
Yes, B&B HOTEL Massy Gare TGV welcomes dogs.
Yes, parking facilities are available at B&B HOTEL Massy Gare TGV.