Matao-21.61481500,
-48.36862100,
Avenida Baldan, 1900. Olivio Benassi(Show on Map)
9.0
Excellent
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Matão By Mercure is highly recommended for its strategic and convenient location, making it an ideal choice for both business and leisure travelers visiting Matão. The hotel is well-positioned near major city companies and a dynamic neighborhood filled with dining and nightlife options. Ample parking, coupled with the hotel's cleanliness and modern, spacious rooms, enhances guest convenience.
The breakfast experience is a highlight, known for its variety and quality. Guests appreciate the delicious selection, including tasty pies and breads, enjoyed in an inviting outdoor balcony setting. The attentive staff's excellent service further enhances this experience, contributing positively to the start of the day. Despite minor feedback regarding occasional dry breads, the overall impression of breakfast remains very positive.
The rooms in Hotel Matão By Mercure receive high praise for their comfort and quality. Guests enjoy spacious accommodations with exceptionally clean bathrooms, reflecting the hotel's commitment to hygiene. Little touches like fragrant soaps and quality amenities add to guest satisfaction. New facilities, efficient air conditioning, and cozy beds ensure a restful sleep, meeting high guest expectations.
Staff service is a standout feature, consistently noted for its attentiveness and friendliness. The hotel's team is praised for their politeness and willingness to assist, contributing significantly to a welcoming atmosphere. The delightful breakfast, with particular kudos to a detail-oriented chef, rounds out the pleasant dining experience. Despite minor critiques related to bedding and occasional lapses in politeness, the excellent staff service is central to the hotel's reputation.
In summary, Hotel Matão By Mercure combines an excellent location with quality service, comfortable accommodations, and exceptional staff attention, positioning it as a top choice for travelers seeking a satisfying stay in Matão. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Superior Double RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.
Guest Reviews
9.0
Excellent
Location
Hotel Matão By Mercure boasts an excellent location, making it the top choice for travelers visiting Matão. The hotel is strategically situated near major city companies and is also within easy reach of a burgeoning neighborhood known for its superior dining and nightlife options. Guests appreciate the ample parking facilities and the hotel's proximity to key areas, making it convenient for both business and leisure stays. The accommodation itself complements its location with impeccable cleanliness, modern and spacious rooms, and attentive staff. A noteworthy detail is the commendable breakfast, providing a great start to the day. Overall, Hotel Matão By Mercure combines top-notch convenience with quality service, ensuring a comfortable stay in the city.
Breakfast
At Hotel Matão By Mercure, breakfast serves as a highlight for many guests, thanks to its variety and quality. Visitors frequently commend the delicious breakfast with a wide selection of options, which includes tasty pies and breads. The hotel's outdoor balcony provides an enjoyable setting for breakfast, enhancing the dining experience. Numerous guests appreciate the excellent service provided by the attentive hotel staff during breakfast, which complements the good quality of the food. While a few reviews mention areas for improvement, such as dry breads on occasion, the overall impression remains positive, with many guests considering the breakfast to be very good to excellent. The breakfast experience, combined with comfortable accommodations and well-cared-for facilities, leaves a favorable impression for guests staying at this well-regarded hotel.
Rooms
Hotel Matão By Mercure has garnered positive feedback for its rooms, reflecting both comfort and quality in its accommodations. Guests appreciate the spaciousness of the rooms, which are described as large and very comfortable, contributing to an overall pleasant experience. The bathrooms receive particular praise for being excellent and clean, underscoring the hotel’s commitment to hygiene. The establishment’s attention to detail is evident, with amenities such as fragrant soaps, shampoo, conditioner, and hairdryers provided to enhance guest satisfaction.
The hotel's new facilities and good air conditioning add to the comfort, offering a cozy environment that ensures a good night's sleep, especially with a spacious and comfortable bed. With great accommodations and well-organized service, the structure of the rooms meets guests' expectations, ensuring a comfortable stay. Moreover, the rooms are complemented by a well-stocked minibar and diverse breakfast options that contribute to the overall enjoyment of guests.
Situated in a convenient location, the hotel boasts cleanliness and exemplary staff service, making it a top choice in Matão. Overall, the reviews convey a sense of excellence in room standards, positioning Hotel Matão By Mercure as an inviting place for travelers seeking comfort and quality during their stay.
Staff
Hotel Matão By Mercure receives glowing praise for its service, with the entire hotel team often noted for their attentiveness and exemplary service. Guests frequently highlight the politeness and helpfulness of the staff, who consistently demonstrate friendliness and provide excellent service throughout their stay. The effectiveness and attentiveness of the cleaning and maintenance staff also receive positive mention, contributing to the cleanliness and orderliness of the hotel environment. Guests appreciate the welcoming atmosphere, with the staff going the extra mile, such as offering parking assistance even before check-in. A spectacular breakfast is notably commended, with a chef who pays close attention to detail, ensuring a delightful dining experience. However, there are minor critiques regarding some aspects of the bedding's condition and a suggestion of occasional lapses in politeness from the management and front desk personnel. Overall, the hotel’s staff is a standout feature, contributing significantly to a pleasant and satisfying stay.
No, Hotel Matão By Mercure doesn't have any pool.
No, a spa isn't available at Hotel Matão By Mercure.
Yes, Hotel Matão By Mercure welcomes dogs.
No, parking facilities aren't available at Hotel Matão By Mercure.