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Summary of reviewsCentrum Hotel by Brijwasi boasts a stellar location that consistently receives praise for its convenience. Strategically situated next to the bus stand and railway station and just 1 km from the railway station, it provides easy access to public transport and major tourist sites. The central position makes it ideal for both personal and business travel, offering easy exploration of the city. Despite some mentions of the area being crowded, the prime location remains a significant advantage frequently highlighted by guests.
The hotel's breakfast offerings are generally well-received, appreciated for their convenience and taste. With a variety of dishes including South Indian cuisine, guests can enjoy a quick and pleasant meal. Although breakfast is not included with the stay and menu options are sometimes limited, guests still find the breakfast experience beneficial. The restaurant located below the hotel also provides a convenient dining option, offering tasty and good-quality food, making dining easier for guests on the go. Despite some occasional issues with limited menu options and cleanliness in certain areas, the dining experience is positively viewed overall.
Rooms at Centrum Hotel by Brijwasi are often praised for their spaciousness and comfort. Guests appreciate the large size of both the rooms and the washrooms, as well as their cleanliness. The family suite stands out for its ample space. Although there are some mentions of the need for more decoration to enhance the room atmosphere and occasional cleanliness issues in bathrooms, the general sentiment is that the spacious and clean rooms contribute to a pleasant stay.
Regarding cleanliness, the hotel has received mixed feedback. While many guests commend the clean and comfortable rooms, there are areas that need improvement, such as room hygiene, bathroom cleanliness and inconsistent housekeeping services. Issues like leaking in hallways, occasional sightings of cockroaches and insufficient bedding cleanliness have been mentioned. Despite these concerns, the basic cleanliness and tidiness of rooms are acknowledged.
The hotel's staff receive mixed reviews with many guests appreciating their politeness, prompt responses and friendly demeanor. The staff's kindness and humility at the reception and in room service are frequently mentioned. However, there have been reports of unprofessional conduct and rude behavior by some staff members, particularly at the reception and in the restaurant. While many guests have positive interactions with the staff, the notable concerns regarding professionalism and courtesy are areas that require attention.
Overall, Centrum Hotel by Brijwasi is favored for its excellent location, spacious rooms and generally positive dining experience, despite some areas needing improvement in cleanliness and staff professionalism. Show more
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Categories
Hotel with Free Wi-Fi
As a well-known hotel, Centrum Hotel by Brijwasi likely offers reliable Wi-Fi connectivity for both work and leisure. Its established presence suggests a commitment to providing essential amenities, including consistent internet service, ensuring guests stay connected.
Hotel with Parking
This hotel is centrally located and offers convenient parking facilities. It is well-regarded and provides easy access to key attractions in Mathura.
Accessible Hotel
This hotel provides accessible parking for guests. It also features an elevator for easy access to upper floors and indicates that the entire unit is wheelchair accessible. The hotel offers express check-in/check-out services and a 24-hour front desk.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Deluxe King SuiteThis spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite is air-conditioned and features a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Deluxe King StudioThe spacious studio offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Deluxe RoomThe unit has 1 bed.
Guest Reviews
7.2
Good
Location
Centrum Hotel by Brijwasi enjoys a stellar location that receives consistent praise from its guests. Conveniently situated right next to the bus stand and railway station, it offers easy accessibility to public transport. Being centrally located in the city, the hotel makes traveling to local attractions and main tourist sites a breeze, often within walking distance. The close proximity to public transport and major landmarks is repeatedly highlighted as a significant advantage.
Despite some mentions of the area being crowded, the overall feedback on the location is overwhelmingly positive. Phrases like "absolutely fantastic location" and "great location" frequently appear in reviews, underscoring the hotel's prime position. The convenience of being just 1 km from the railway station is particularly appreciated. Guests also find the location ideal for both personal and business purposes, noting that it was good for their needs and affordable for groups.
In summary, Centrum Hotel by Brijwasi stands out for its impeccably convenient and central location, making it a favored choice for travelers looking to explore the city with ease.
Breakfast
Centrum Hotel by Brijwasi offers a breakfast experience that is highly convenient for guests, making it easy to enjoy a quick meal on the go. The breakfast, which includes a variety of dishes and even South Indian cuisine, has been described as tasty and served promptly, ensuring a swift and pleasant dining experience. For those seeking more hearty options, the downstairs Brijwasi shop provides an additional convenient choice for breakfast. However, it is important to note that some guests have pointed out the breakfast is not included with the stay and there is no complimentary service. The in-dine menu offers limited options with some items occasionally unavailable. Despite these aspects, guests have still appreciated the quality and convenience of the breakfast available.
Dinner
Centrum Hotel by Brijwasi offers a convenient dining experience with a restaurant conveniently located just below the hotel premises. Guests appreciated the easy access to the restaurant, making it a popular option for those looking to dine without venturing far. The food is often described as tasty and of good quality with many guests enjoying their lunches there. The restaurant's presence is considered a significant advantage for guests on the go.
However, the restaurant menu has limited options and not all dishes listed are always available. While many guests were content with the usual fare, some experienced disappointments, such as a poorly made dosa. There was also a mention of cleanliness issues in the shower area. Despite these minor setbacks, the overall convenient dining experience remains a positive aspect of staying at Centrum Hotel by Brijwasi.
Rooms
Centrum Hotel by Brijwasi is frequently praised for its generously sized rooms. Guests describe the accommodations as very big, spacious and comfortable with ample space in both the rooms and washrooms. Many highlight the cleanliness of the rooms, adding that they provide a comfortable stay. The family suite, in particular, receives appreciation for its notably large size.
Room facilities generally receive positive feedback with multiple guests mentioning that they found the room size and ambiance appealing. While the spaciousness is a common compliment, a few reviews suggest that the rooms could benefit from more decoration to enhance the atmosphere. Some concerns, such as the lack of room service and occasional issues with bathroom cleanliness, were noted. However, the overall sentiment suggests that the ample space and cleanliness largely contribute to a pleasant stay at the hotel.
Cleanliness
Centrum Hotel by Brijwasi has received mixed feedback regarding its cleanliness. On a positive note, many guests have highlighted the clean and comfortable rooms, mentioning that the overall room cleanliness is quite satisfactory. There is an evident emphasis on the satisfactory cleaning of rooms with tidy areas being a common commendation.
However, some areas for improvement have been noted, such as room hygiene and bathroom cleanliness. The hallway near the lift experienced some leaking issues due to rain and there were occasional sightings of cockroaches in the rooms. Housekeeping services appear to be inconsistent, sometimes absent, which has led to complaints about the absence of hand towels and toilet paper. Additionally, guests indicated that bedding and blankets, as well as bed sheets and pillows, could be cleaner. The hotel's laundry services were also mentioned as another area needing attention.
Overall, while there are positive remarks about the basic cleanliness and tidiness, there are several areas where improvements can be made to enhance the guest experience.
Staff
The staff at Centrum Hotel by Brijwasi receive mixed reviews from guests. On the positive side, many guests appreciated the politeness and helpfulness of the staff, noting that they are attentive, respond quickly to guest requests and maintain a friendly demeanor with consistent smiles. The team, including those at the reception and in room service, has been highlighted for their kindness and humility.
However, there are also several negative remarks regarding staff behavior. Some guests described encounters with arrogant or rude receptionists and unprofessional conduct from other staff members. Instances of bluntness and misbehavior, such as a restaurant team member not displaying proper etiquette, were also reported.
Overall, while many guests have positive interactions with the staff, there are notable concerns regarding professionalism and courtesy that some guests experienced during their stay.
No, Centrum Hotel by Brijwasi doesn't have any pool.
No, a spa isn't available at Centrum Hotel by Brijwasi.
No, Centrum Hotel by Brijwasi doesn't allow dogs.
Yes, parking facilities are available at Centrum Hotel by Brijwasi.