Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Alpico Plaza Hotel in Matsumoto enjoys glowing reviews for its superb location. Positioned directly in front of Matsumoto Station and near the bus terminal and key attractions like Matsumoto Castle, the hotel is the epitome of convenience. Guests appreciate the easy access to shopping districts, supermarkets and diverse dining options, all contributing to a hassle-free stay.
The breakfast service stands out for its diverse buffet offering, including local specialties and freshly brewed coffee, all set in a pleasant atmosphere. The innovative seat reservation system enhances the dining experience and the friendly staff add to the positive feedback. Although some find it a bit pricey or note minor critiques, the overall impression is highly favorable.
Room experiences vary, but cleanliness is a consistent high point with rooms often noted as well-maintained. While some guests note aging conditions or occasional maintenance issues, the rooms are generally clean and equipped with necessary amenities like air purifiers. The beds are comfortable, though pillows receive mixed reviews regarding their adequacy and comfort.
Guests also commend the hotel's staff for their friendliness and professionalism. Whether at the front desk, in the breakfast venue or among cleaning staff, the team is consistently described as accommodating and attentive, significantly enhancing the overall guest experience.
While the Wi-Fi and parking facilities have mixed reviews with some guests experiencing connectivity issues and finding the parking expensive and crowded, these concerns are generally promptly addressed. The parking lot's proximity and the hotel's central location offset some of these inconveniences.
Overall, Alpico Plaza Hotel offers a consistently positive and comfortable stay, particularly excelling in location, breakfast, cleanliness and staff service, making it a practical choice for travelers exploring Matsumoto. Its three-star rating accurately reflects a balanced offering of basic but satisfactory amenities and services, ideal for short stays and budget-conscious visitors. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Alpico Plaza Hotel offers convenient access to transportation. The hotel is well-suited for families needing easy access to explore the surrounding areas.
Hotel with Free Wi-Fi
Guests can enjoy complimentary Wi-Fi throughout their stay, making it easy to stay connected. The hotel's central location provides easy access to local attractions and transportation.
Hotel with Parking
Alpico Plaza Hotel is a hotel offering parking facilities in Matsumoto.
3-Star Hotel
Alpico Plaza Hotel is conveniently located near Matsumoto Station. The rooms are clean and provide basic facilities, making it a practical choice for travelers.
Business Hotel
Room Types
Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 2 beds.
Room Selected at Check-In - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Deluxe Twin Room - Non-SmokingThe spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The twin room offers a wardrobe, a sofa, a carpeted floor, pajamas, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
The Alpico Plaza Hotel boasts an exceptional location in Matsumoto, drawing praise for its unparalleled convenience and accessibility. Situated directly in front of Matsumoto Station and within a short walking distance from both the bus terminal and the town's central attractions, the hotel is a prime choice for travelers. Guests frequently highlight the ease of moving around, thanks to its proximity to public transportation hubs, making it a breeze to explore surrounding sights such as Matsumoto Castle.
The hotel's placement near various shopping districts, supermarkets and a multitude of restaurants ensures that visitors have plenty of dining and retail options right at their doorstep. Convenience stores and a parking lot further add to the appeal, creating a practical base for both short and extended stays. Its central location allows guests to enjoy the city's offerings without hassle, maintaining a quiet and comfortable environment despite its busy surroundings. In summary, the Alpico Plaza Hotel stands out for its perfect, central and easily accessible location, making it an ideal starting point for anyone looking to explore Matsumoto.
Breakfast
The breakfast at Alpico Plaza Hotel has garnered overwhelmingly positive feedback from its guests. Visitors commonly highlight the variety and quality of the buffet with many types of dishes to choose from, including local specialties like soba noodles and oyaki. The breakfast venue itself is noted for its pleasant and slightly luxurious atmosphere, allowing guests to enjoy a leisurely meal. Freshly brewed coffee and assorted warm dishes add to the overall dining experience.
Guests particularly appreciate the well-thought-out system of seat reservation cards, which contributes to a smooth and satisfying breakfast experience. The service staff's friendliness and the high level of hospitality also receive commendations, contributing to the delightful nature of the breakfast.
While some guests mentioned that the breakfast could be expensive and a few had minor critiques such as the limited selection or specific dishes they did not enjoy, the consensus is that the breakfast at Alpico Plaza Hotel is delicious, fulfilling and worth the price for most. Overall, the breakfast service stands out as a strong point, enhancing the hotel's appeal to its guests.
Rooms
The rooms at Alpico Plaza Hotel present a mix of experiences, largely influenced by the room type and personal preferences. Guests frequently mention that while some rooms are smaller and older in design, they are generally perceived as clean and well-maintained. Several reviews appreciate the spaciousness of the rooms with some guests being pleasantly surprised by the room size. Additionally, the soundproofing is effective, ensuring a quiet stay despite the hotel's central location.
However, there are some concerns about the rooms' aging conditions with occasional issues like dim lighting, torn furniture and minor maintenance problems such as drainage and air conditioning faults. Some rooms also exhibit a lingering odor, either old or smoky and the amenities like pillows and refrigerators have mixed reviews on their quality and functionality.
Cleaning standards are typically high, although a few incidents suggest that more attention could be given to thoroughness. The cozy, dark interior and well-equipped amenities contribute to a comfortable stay for most guests with ample provisions like air purifiers making even non-smoking rooms pleasant. Overall, while there's room for improvement, the hotel's proximity to the station and the generally positive room sizes make it a convenient and satisfactory choice for many.
Beds
The beds at Alpico Plaza Hotel have received mixed but generally positive feedback from guests. Many appreciated the spaciousness and comfort of the beds, describing them as large with the hardness just right for a restful sleep. The semi-double beds were noted as a hit among several visitors for their comfort.
However, the hotel seems to have a recurring issue with its pillows. Several guests found them too low, too soft or even worn out with a few mentioning discomfort due to the insufficient number and quality of the pillows provided. For those who are sensitive about their sleeping arrangements, particularly the support for neck and back, these small details can make a significant difference in overall comfort.
Despite these concerns, the overriding sentiment is that the beds themselves offer a comfortable and spacious place to rest, making Alpico Plaza Hotel a worthy option for travelers prioritizing a good night's sleep.
Cleanliness
Alpico Plaza Hotel generally receives positive feedback for its cleanliness. Guests frequently mention that both the rooms and the overall hotel are well-maintained and spotless, making for a comfortable stay. The rooms, bathrooms and even bathtubs are noted for their tidy appearance. The cleaning staff appears diligent, ensuring that various areas of the hotel, including common spaces, are kept in a clean and sanitary condition.
Despite the overall cleanliness, there are some mentions of minor issues such as dusty air conditioning filters, occasional cobwebs on windows and isolated incidents of unvacuumed floors. Some guests have pointed out that the facilities and furniture feel dated, which can detract from the otherwise clean environment. Additionally, a few comments highlighted dirty or damaged areas like hallway walls and water areas.
Nonetheless, the hotel staff are praised for their politeness and attentiveness, contributing to the pleasant experience. The cleanliness of the hotel, combined with convenient amenities and a decent breakfast, seems to satisfy the needs of most visitors.
Staff
Guests at Alpico Plaza Hotel consistently highlight the excellent service provided by the staff. The majority of reviews praise staff members for being very friendly, accommodating and professional. The front desk staff, in particular, receive commendations for their politeness and responsiveness with several guests noting their courteous check-in and check-out support. Many visitors appreciated the kind and helpful nature of both the breakfast venue and cleaning staff, who were described as very attentive and considerate.
Despite some isolated comments about less detailed explanations and occasional discourteous responses, the overall sentiment towards the staff remains overwhelmingly positive. Guests also appreciated the array of amenities offered and the ability to choose the height and firmness of their pillows. The breakfast, although noted to be somewhat expensive, was generally well-regarded with the meal and service leaving a favorable impression on visitors.
Alpico Plaza Hotel maintains a reputation for fostering a friendly and welcoming atmosphere, supported by dedicated and cheerful staff who strive to ensure a pleasant stay for all their guests.
Wi-Fi
Alpico Plaza Hotel offers a convenient stay close to Matsumoto Station, making it an ideal choice for travelers. The hotel's cleanliness is consistently highlighted, ensuring a hygienic environment for guests. While there have been some mixed experiences regarding the Wi-Fi with instances of both smooth connectivity and initial issues, any problems seem to be promptly addressed. Despite the absence of a lobby and vending machines, the overall experience benefits greatly from the proximity to transportation and attentive service.
Parking
Guests at Alpico Plaza Hotel have offered mixed feedback regarding the parking facilities. On the positive side, the parking lot is conveniently located nearby, making it accessible for visitors. However, numerous guests pointed out several areas for improvement. Parking is not free and fees are generally perceived as high, especially for late checkouts. The parking area tends to be crowded, exacerbated at times by external events, such as vaccination drives. Additionally, the lack of elevators in the parking structure is noted and there's no designated space to unload luggage directly in front of the hotel. The overall sentiment suggests that while the proximity of the parking lot is appreciated, enhancements in convenience and cost could significantly improve guest satisfaction.
3 Star
Alpico Plaza Hotel offers a balanced experience, reflected in its three-star rating. The hotel scores well on cost performance, providing spacious and comfortable rooms, although some guests have found the standard room size to be on the smaller side. Amenities meet standard expectations, ensuring a decent level of comfort without exceptional frills. Several guests appreciated the ease of booking last-minute reservations and acknowledged the quiet environment that minimizes disturbances from adjacent rooms. The breakfast, appreciated for its taste, is a pleasant surprise considering the budget-friendly pricing. However, there are mentions of outdated bathroom facilities and occasional issues with air conditioning, though these did not significantly detract from the overall positive experience. Some guests were fortunate to receive upgrades, enjoying larger and more comfortable rooms on subsequent stays. Overall, Alpico Plaza Hotel offers satisfactory accommodation, catering well to short stays and budget-conscious travelers.
No, Alpico Plaza Hotel doesn't have any pool.
No, a spa isn't available at Alpico Plaza Hotel.
No, Alpico Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Alpico Plaza Hotel.