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Summary of reviewsComfort Hotel Matsuyama enjoys a stellar reputation for its excellent location, high cleanliness standards and exceptional service. Strategically positioned near JR and Matsuyama City Stations, along with tram and bus terminals, it provides convenient access to key attractions like Matsuyama Castle, local restaurants, shopping streets and cultural sites, making it an ideal base for both leisure and business travelers.
Guests consistently commend the hotel's breakfast, appreciating its variety and quality, which includes both traditional and western options. While some find the menu a bit monotonous, overall, it is deemed fulfilling and great value for money with special mentions of the friendly and helpful breakfast staff.
The rooms at Comfort Hotel Matsuyama are praised for their spaciousness, cleanliness and modern amenities. Features like comfortable beds, soundproofing and a range of in-room facilities enhance the overall comfort of the stay. The meticulous housekeeping receives high praise, ensuring the rooms remain bright, neat and inviting.
Cleanliness is a standout attribute with the hotel maintaining spotless conditions throughout, from guest rooms to common areas. Guests appreciate the hotel’s commitment to hygiene and the newness of its facilities, which contribute to a fresh, modern atmosphere.
The staff's service is another highlight, consistently described as friendly, attentive and professional. Despite occasional language barriers, the staff's efforts to assist and ensure guests feel welcome and supported are highly appreciated.
Wi-Fi service generally receives positive reviews for its speed and reliability, although some guests experienced occasional connectivity issues. The parking situation is mixed with limited onsite spaces, but multiple parking solutions are provided through nearby public lots.
The hotel's family-friendly atmosphere is well-regarded with features like free breakfast for children, spacious rooms and tailored amenities making it a popular choice for family stays. Guests appreciate the thoughtful details and efforts to accommodate families, contributing to a delightful experience for children and parents alike.
Comfort Hotel Matsuyama’s beds are noted for their comfort and cleanliness, although opinions on the pillows vary. While some guests enjoyed the variety, others found them too hard or low.
As a 3-star hotel, Comfort Hotel Matsuyama provides good value for money with reliable amenities and services that align well with its rating. The blend of comfort, convenience and affordability makes it a practical choice for budget-conscious travelers.
For business travelers, the hotel offers practical amenities including large, well-equipped rooms conducive to remote work, high-speed Wi-Fi and a quiet, soundproof environment. The hotel's central location and professional atmosphere enhance its appeal as a cost-effective and efficient option for business stays.
In summary, Comfort Hotel Matsuyama excels in offering a clean, comfortable and convenient stay with exceptional service, making it a top choice for a wide range of travelers visiting Matsuyama. Show more
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Categories
Family Friendly Hotel
Similar to the Takamatsu location, this Comfort Hotel provides reliable service and comfortable rooms for families. It offers easy access to Matsuyama's attractions.
Business Hotel
This hotel offers large rooms and well-equipped facilities ideal for remote work, including a movable desk and high-speed Wi-Fi. It is a cost-effective choice for business travelers.
Hotel with Parking
This hotel offers parking. It is a standard business hotel with necessary amenities, providing a comfortable stay.
3-Star Hotel
This hotel provides free bikes for guests to explore the city. It offers a 24-hour front desk and luggage storage, ensuring a convenient stay. Comfort Hotel is well-regarded for its comfortable rooms and helpful amenities.
Room Types
Standard Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a safe deposit box, an electric kettle and a flat-screen TV with streaming services. The unit offers 1 bed.
Twin Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with streaming services, soundproof walls, a safe deposit box and an electric kettle. The unit offers 2 beds.
Guest Reviews
Location
Comfort Hotel Matsuyama offers an excellent location with easy access to multiple transportation options. Situated near both the JR train station and Matsuyama City Station, the hotel provides convenience for travelers keen on exploring the city. The proximity to tram and bus terminals ensures that visitors can effortlessly reach various attractions, including the famed Matsuyama Castle, which is within walking distance.
For those looking to explore local amenities, the hotel is surrounded by a multitude of restaurants, izakayas and convenience stores. The nearby shopping streets, including the lively Ginza area and main street, offer ample opportunities for retail therapy. Cultural enthusiasts will appreciate the closeness to the Ehime Art Museum and the concert venue, while foodies can enjoy the diverse dining options.
The location is not only ideal for tourists but also convenient for business travelers, given its central position and accessibility. The hotel boasts modern, clean and spacious rooms, adding to the comfort of the stay. Additionally, guests have commented positively on the quality of the breakfast and the overall cleanliness of the facilities.
In summary, Comfort Hotel Matsuyama’s prime location, coupled with its modern amenities, makes it a top choice for anyone visiting Matsuyama, whether for leisure or business.
Breakfast
The breakfast at Comfort Hotel Matsuyama consistently receives positive feedback from guests, who appreciate the variety and quality despite the occasional criticism. Many reviews highlight that the breakfast is delicious, fulfilling and provides excellent value for money. Guests are pleased that the breakfast is included in the accommodation fee, making it an attractive feature of their stay.
The breakfast buffet is well-stocked with both traditional and western cuisine, pleasing children and adults alike. Although some guests find the menu a bit monotonous or lacking in Japanese options, most are satisfied with the selection, including fresh smoothies and healthy, nutritious choices. The staff is often noted as friendly and helpful, enhancing the breakfast experience.
The complimentary breakfast often exceeds guests' expectations with some mentioning the pleasant surprise of a substantial and bountiful meal despite it being free. Reviews also commend the hotel's efforts in hygiene and infection control, which allows guests to enjoy their meals comfortably. Despite some mentions of limited variety and crowded conditions during peak times, the breakfast at Comfort Hotel Matsuyama is deemed a considerable benefit, contributing positively to the overall guest experience.
Rooms
The rooms at Comfort Hotel Matsuyama are highly praised for their generous size, cleanliness and modern amenities. Guests frequently mention the spaciousness of the rooms, which is notable even by Japanese standards. Many reviews highlight the large, comfortable beds and well-equipped facilities, including modern bathrooms, clean bathtubs and useful additions like desks, chairs, refrigerators and adjustable lighting.
Cleanliness is a consistent compliment across reviews with guests appreciating the meticulous upkeep and modern interiors. The rooms are described as bright, comfortable and quiet, providing a pleasant stay for travelers. The soundproofing adds to the overall comfort, ensuring a restful environment.
Positive remarks extend to the spacious bathrooms and well-planned room layouts, which make efficient use of the space. The presence of amenities such as kettles, teabags and lockers for personal belongings further enhances convenience. Families and solo travelers alike find the rooms accommodating with enough space to handle large suitcases and other travel gear comfortably.
Overall, Comfort Hotel Matsuyama's rooms offer a satisfying blend of space, cleanliness and modern comforts, making it a commendable choice for both short and extended stays. The hotel's attention to detail in room facilities and amenities contributes significantly to guest satisfaction.
Beds
Guests at Comfort Hotel Matsuyama mostly found the beds to be very comfortable and spacious, contributing positively to their overall stay. Many praised the bed for its comfort with several noting that the beds were large and clean. However, there were mixed reviews regarding the pillows. While a variety of pillow types were available and appreciated by many for alleviating neck pain and enhancing overall comfort, others found the pillows to be too hard or too low, which detracted from their sleep quality. Despite some discrepancies in pillow comfort, the availability of different types of pillows generally received positive feedback for offering customization and helping to resolve comfort issues. The hotel beds were consistently noted as comfortable, making them a highlight for travelers seeking a restful night's sleep.
Cleanliness
Comfort Hotel Matsuyama has garnered considerable praise for its exceptional cleanliness. Consistently described as "spotlessly clean," the hotel impresses guests with its meticulous attention to hygiene across all areas. From the rooms to the common areas, every space is maintained to a high standard, often mentioned as "immaculate" and "sparkling clean." Both new and well-maintained facilities enhance the overall experience, providing guests with an environment that feels fresh and modern.
The rooms are repeatedly noted as "very clean," "neat and tidy," and "comfortable," ensuring a pleasant stay. Bathrooms, too, receive accolades for being "spotless" and "beautiful," contributing to the hotel’s reputation for cleanliness. Housekeeping services are highlighted for their thoroughness and excellence with guests appreciating the consistent upkeep during their stay.
The newness of the hotel adds to its appeal, creating a clean, comfortable atmosphere that feels inviting. Features like the well-maintained amenities and the high-quality building infrastructure further bolster satisfaction. The hotel environment is frequently described as "clean and welcoming," with the cleanliness being maintained to "exemplary" standards.
Overall, Comfort Hotel Matsuyama stands out for its unwavering commitment to cleanliness, making it an excellent choice for travelers who prioritize hygiene and a fresh, inviting atmosphere.
Staff
Comfort Hotel Matsuyama stands out for its exceptional staff service, which consistently receives praise across various guest reviews. Visitors frequently highlight the staff's friendliness, energy and attentiveness, making each guest feel warmly welcomed. The reception team is particularly noted for their pleasant greetings and helpful assistance, especially during check-in and with parking arrangements.
Guests commend the hotel’s consistent standards of politeness and courtesy. Words such as kind, polite and helpful resonate throughout the feedback, underscoring the genuine commitment of the hotel's team to create a pleasant and supportive environment. Despite language barriers, the staff’s effort to guide and assist guests is highly appreciated.
Both the front desk and breakfast staff are lauded for their pleasant demeanor and service excellence. The overall customer service experience is perceived as professional, cheerful and highly responsive. Moreover, the cleaning staff also receive accolades for their kindness and the high standard of cleanliness they maintain throughout the hotel, which adds to the overall comfortable stay.
In summary, Comfort Hotel Matsuyama’s staff make the difference, creating a welcoming and supportive stay for all guests with their consistent friendliness, professionalism and attentive service.
Wi-Fi
The Comfort Hotel Matsuyama generally receives positive remarks regarding its Wi-Fi service with many guests appreciating the fast and comfortable internet speed. Users find the connection efficient and user-friendly, making it easy to stream content like YouTube on the in-room TVs. The hotel provides dedicated Wi-Fi for each room, which several guests found reliable and effective, contributing to a comfortable stay. Reviews frequently highlight the strong and excellent internet performance, particularly praising the speed and stability.
However, some guests experienced issues with the Wi-Fi connection, noting that it can be slow and unreliable at times. Complaints include frequent disconnections, lost packets and challenges connecting to the network. Despite these occasional drawbacks, the overall feedback suggests that when the Wi-Fi works, it performs well and adds to the convenience of staying at Comfort Hotel Matsuyama.
Parking
Comfort Hotel Matsuyama provides a range of parking options, though they come with mixed experiences. The hotel has a few parking spaces directly onsite, which are often quickly occupied due to limited availability. These spaces are quite affordable with fees around 800 yen per night. There is also a nearby affiliated parking lot, but it can be difficult to locate and is a bit farther from the hotel, which can be inconvenient for guests, especially in adverse weather conditions.
While the overall parking capacity is limited, the hotel mitigates this by offering parking vouchers and clear guidance from the front desk staff. For those unable to secure a spot at the hotel, there are many paid public parking lots in the vicinity, ensuring guests have alternative options.
Despite the challenges of limited and sometimes hard-to-find parking spaces, guests appreciate the hotel's effort in providing multiple parking solutions. However, some feel more onsite spaces would improve convenience, as the current setup requires additional effort to navigate.
Family
Comfort Hotel Matsuyama is highly regarded for its family-friendly atmosphere and amenities tailored specifically for children. The hotel offers complimentary drinks after breakfast and features a library cafe, adding to the overall charm for guests. Children can enjoy free breakfast services and special treats such as candy at check-in, which never fails to delight the little ones.
The accommodations thoughtfully provide towels and blankets for children and a plan is available for young ones to sleep with their parents. Families find the rooms spacious and well-suited for a comfortable stay. The hotel also ensures safety and convenience by adhering to a one-family-per-elevator rule during COVID times.
Parents appreciate the extensive amenities designed for their kids, making the hotel a great choice for family trips. While there were a few mentions of additional charges for children's accommodation and some inconvenience for families with very young kids, the overall consensus is that Comfort Hotel Matsuyama is a suitable and pleasant option for family vacations.
Many families, including groups as large as a family of five adults, found their stay to be very enjoyable and expressed a desire to return. Guests have praised the hotel for its great value, especially for families of four and the delightful experience it provides to children.
3 Star
Comfort Hotel Matsuyama offers reliable amenities and services that fulfill the needs of travelers seeking a 3-star experience. Reflective of a typical 3-star hotel, the amenities include those essential for a business-centric stay, along with provisions that cater to families, particularly children. The morning amenities for guests stand out, complementing the overall "good value for the price" perception.
Moreover, the hotel's central location in the city is highly appreciated. Guests find it convenient and easy to access nearby attractions such as Gintengai, Daigai-gai, Matsuyama Castle and the Sakanoue Museum. The proximity to Matsuyama City Station enhances its appeal for those relying on public transportation.
In terms of comfort, the rooms are clean and functional, although some guests noted that the pillows could be more comfortable. Nonetheless, the standard amenities and the cost-performance ratio, which guests described as excellent, reinforce its affordability and suitability for budget-conscious travelers.
Comfort Hotel Matsuyama proves to be a straightforward and practical choice with a consistent quality that aligns well with its 3-star rating, making it an ideal and reasonably priced option for both leisure and business stays.
Business
Comfort Hotel Matsuyama is a cost-effective choice for business travelers, offering a range of amenities that cater to professional needs. The hotel features large rooms, especially generous by Japan's business hotel standards and well-equipped facilities ideal for remote work, including a movable desk in the guest rooms and high-speed Wi-Fi. Guests can enjoy the hotel's beautiful facility and its convenient location close to the station, making it a strategic base for business trips.
The sound insulation is very good, ensuring a peaceful environment for working or resting. Additionally, there is a book cafe-style space that provides a cozy spot for studying or working outside the room. The hotel's morning amenities add to the overall convenience for guests preparing for a busy day.
While the check-in process can be a bit chaotic at times, most reviews highlight a smooth check-in experience. Overall, Comfort Hotel Matsuyama is deemed a good value business hotel with many reviewers praising its high-level security and suitability for business stays.
No, Comfort Hotel Matsuyama doesn't have any pool.
No, a spa isn't available at Comfort Hotel Matsuyama.
No, Comfort Hotel Matsuyama doesn't allow dogs.
Yes, parking facilities are available at Comfort Hotel Matsuyama.