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Summary of reviewsCity Center Hotel is widely praised for its prime location, offering easy access to Muscat International Airport and the nearby City Center Mall. This makes it an ideal choice for travelers catching early flights or seeking convenient shopping and dining options. The hotel’s strategic location, near major roads and bus stops, also facilitates exploration of Muscat, contributing to its appeal for both short and extended stays.
The hotel’s rooms receive positive feedback for their large size and cleanliness. Guests appreciate the comfortable beds and basic amenities such as work desks and facilities for preparing coffee and tea. The cleanliness extends beyond the rooms to the lobby and general areas with many guests noting the upkeep and fresh linens provided daily. However, some areas of concern include outdated fixtures, occasional maintenance issues and instances of poor lighting and cleanliness in some rooms.
The service at City Center Hotel is a standout feature with numerous commendations for the professional and helpful staff. The reception and housekeeping teams are frequently mentioned for their friendliness and efficiency with specific staff members receiving special recognition for their exceptional service. This positive staff interaction greatly enhances the guest experience.
While the hotel does not provide breakfast or have an in-house restaurant, which some guests find inconvenient, the overall value for money remains high. The lack of breakfast is a notable drawback, but the presence of nearby dining options partly mitigates this issue.
Free WiFi is available, though guests experience varying levels of reliability and speed. While some report stable connections, others face difficulties, particularly within the rooms. Yet, for basic internet needs, the WiFi generally suffices.
Parking is provided and free, adding to the convenience, especially with the airport nearby. However, parking spaces are limited and finding a spot can be challenging during peak times. Despite this, the availability of parking is a positive aspect for many guests.
In conclusion, City Center Hotel is celebrated for its excellent location, comfortable accommodations, cleanliness and attentive staff, making it a top choice for travelers seeking convenience and affordability in Muscat. While there are areas for improvement, such as breakfast offerings and parking capacity, the overall positive experience and good value for money make it a reliable option for visitors. Show more
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Dog Friendly Hotel
City Center Hotel is listed as a pet-friendly hotel.
Hotel with Parking
This hotel provides parking facilities for guests. It is conveniently located on Seeb-Muscat-St Sultan Qabus.
Cheap Hotel
City Center Hotel is a budget hotel. It is located in Seeb-Muscat, offering convenience and affordability.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Romantic Hotel
Small Hotel
Room Types
Superior King RoomOffering city view, this spacious, air-conditioned room is decorated with warm colours. It offers a seating area with arm chairs and a flat-screen TV. It includes a dressing room and a minibar.
Free toiletries and a hairdryer are provided in the bathroom.
Junior SuiteOffering city view, this air-conditioned suite features a small seating area with sofa and a flat-screen TV. It includes a wardrobe, a safety deposit box and a minibar.
The bathroom has a hairdryer and free toiletries.
Superior Twin RoomOffering city or sea view, this air-conditioned suite features a small seating area with sofa, a flat-screen TV and a projector. It includes a wardrobe, a safety deposit box and a minibar.
The bathroom has a spa bath, a hairdryer and free toiletries.
Standard Queen RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, a tiled floor, a flat-screen TV with satellite channels and city views. The unit offers 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a tiled floor as well as city views. The unit offers 2 beds.
King Room with Spa BathThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a sofa as well as city views. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
City Center Hotel boasts a prime location that has earned widespread praise from its guests. Conveniently situated close to both Muscat International Airport and the City Center Mall, it provides easy access for travelers. Guests frequently highlight the hotel's advantageous position, ideal for those arriving late or catching early flights with the airport being just a short drive away.
The close proximity to a major shopping center, filled with various shops, restaurants and a food court, is a recurring positive theme, making it an excellent choice for those looking to enjoy some retail therapy or dine out conveniently. Additionally, the hotel's strategic location offers easy access to other parts of the city, including major roads and bus stops, enhancing its appeal for tourists wanting to explore Muscat.
The surrounding area is service-oriented with guests appreciating the accessibility to essential amenities such as petrol stations, cold stores and even public gardens for a pleasant walk. The tranquil environment of the hotel, despite being in such a central location, ensures a peaceful stay which many guests found ideal for both short stopovers and extended visits.
Overall, the excellent location paired with good value for money makes City Center Hotel a top choice for visitors to Muscat, especially those prioritizing convenience and accessibility during their travels.
Breakfast
City Center Hotel has received a number of reviews highlighting a significant drawback: the lack of breakfast options. Guests have consistently pointed out that there is no breakfast provided, nor is there a restaurant within the hotel premises. Many have expressed disappointment, mentioning that breakfast could enhance their stay considerably. Some noted that it's inconvenient to step out early in the morning just to find a place to eat, especially when nearby dining options may not meet their expectations. Although a coffee and tea machine is available in the room, it hasn’t sufficed for those looking for a full breakfast experience. Overall, it's clear that while the hotel itself may meet other expectations, the absence of an in-house breakfast service is a notable gap in its offerings.
Rooms
City Center Hotel offers a mixed experience for its guests with a notable emphasis on spaciousness and cleanliness. Many reviews highlight the large, well-equipped rooms that are comfortable and come with basic amenities such as a desk for work and facilities for preparing coffee and tea. The beds are frequently praised for their comfort, adding to a restful stay.
However, the hotel does have its shortcomings. Several guests point out the outdated fixtures and old furniture with reports of inadequate lighting and bathroom facilities that need better maintenance. Some rooms suffer from noise issues due to their proximity to the street or shopping center and there have been mentions of unpleasant odors and instances of poor cleanliness.
The staff’s service and the strategic location near the airport and city center receive positive mentions, making the hotel a favorable option for overnight stays or layover transits. Despite some inconveniences, such as lack of room amenities and occasional cleaning lapses, City Center Hotel remains an affordable and convenient choice for many travelers.
Beds
City Center Hotel offers a sleeping experience that is largely praised for its comfort. Many guests commented on the beds being comfortable with repeated mentions of large and cozy beds that contribute to a good night's sleep. The pillows also received positive remarks for their comfort, complementing the overall bedding experience.
Despite a few isolated incidents of discomfort, such as narrow beds and unsatisfactory mattresses, the general consensus leans heavily towards a positive assessment of the beds. The rooms themselves are noted for being very clean, which adds to the overall sense of comfort and ease. The beds are often described as large, soft and conducive to relaxation, enhancing the stay for most visitors.
A few reviewers did mention some issues, such as hastily arranged mattresses, squeaky old beds and occasional cleanliness concerns. However, these instances appear to be the exception rather than the rule. Overall, the bedding at City Center Hotel is described as quite comfortable, making it a reliable choice for travelers prioritizing a good sleeping environment.
Cleanliness
City Center Hotel has received commendations for its overall cleanliness, offering clean, comfortable and beautifully maintained rooms that contribute to a positive ambiance. Guests frequently describe the rooms as very clean, well-appointed and cozy with some highlighting the spotless condition of the lobby and general areas. The hotel's cleanliness is praised for being on par with its value for money and prime location near the city center, which adds to the convenience and comfort of the stay.
The staff at City Center Hotel also receive high marks for their professionalism and helpfulness, further enhancing the experience. Guests appreciate the fresh linens and new towels provided daily, indicating a commitment to hygiene and guest comfort.
However, there are some areas that need improvement. Some guests noted issues with bathroom cleanliness and occasional lapses in daily room cleaning services. The lighting in some rooms was reported to be weak and a few guests encountered cleanliness issues upon arrival. Despite these concerns, the majority of reviews reflect a positive outlook on the hotel’s standards of cleanliness and overall environment, making it a recommended choice for travelers seeking comfort and convenience at a fair price.
Staff
City Center Hotel stands out for its efficient and friendly service with numerous guests praising the helpful and courteous staff. Visitors frequently highlight the reception team's professionalism, noting their quick and accommodating responses to requests. Housekeeping also receives commendations for maintaining a clean environment.
The management team is described as customer-oriented, ensuring that guests feel valued and well-treated. Several guests mention specific staff members by name, such as Mr. Prasanth, Mr. Sanju and Kumar, appreciating their exceptional service and pleasant demeanor.
Despite some isolated incidents of uncooperative or inattentive staff, the overall consensus is highly positive. Guests appreciate the 24/7 availability of the reception staff and the warm welcome they receive upon arrival, making their stay comfortable and enjoyable.
In summary, City Center Hotel is celebrated for its outstanding staff who contribute to a hospitable and attentive guest experience, reinforcing the hotel's reputation for excellent service.
Wi-Fi
City Center Hotel offers complimentary WiFi for its guests, but the quality and reliability of the internet connection tend to vary. Some guests have reported a stable and problem-free experience with the WiFi, noting good internet coverage and adequate speed. However, others have encountered issues, such as slow connections, difficulty connecting and instances where the WiFi does not work inside the rooms but functions outside. While the hotel provides free WiFi, it is not typically high-speed and guests may occasionally experience weak signals or no connection at all. Despite these inconsistencies, the hotel still manages to offer an internet connection that works for basic needs.
Parking
City Center Hotel offers a mixed experience when it comes to parking. Guests appreciate the convenience and the easy accessibility, especially with the airport nearby. The hotel provides special parking for its guests and the spaces are free, which adds to the overall convenience. However, the parking is often described as limited with a noticeable shortage at peak times. Despite ample parking options in front or behind the building, finding a space can sometimes be a challenge. The private parking area is nice but could be larger to accommodate more vehicles. Overall, parking is available and free, but it might require some patience during busy periods.
No, City Center Hotel doesn't have any pool.
No, a spa isn't available at City Center Hotel.
Yes, City Center Hotel welcomes dogs.
Yes, parking facilities are available at City Center Hotel.