The Hilton Garden Inn Cleveland East / Mayfield Village is a highly praised hotel with great location, exceptional staff and overall superb quality. Guests appreciate the proximity to the airport and Cleveland Clinic, as well as easy freeway access. While the breakfast receives mixed opinions, guests have plenty of options to choose from. The rooms receive mixed reviews but generally described as clean and comfortable with some positive comments on the spa tubs. Cleanliness is highly regarded by guests and the housekeeping team receives praise. The staff is very friendly, accommodating and outstanding according to most guests. The indoor heated pool and spa is another highlight of the hotel. The beds are generally comfortable with soft pillows that guests enjoy. Despite some negative reviews, guests agree that the Hilton Garden Inn Cleveland East / Mayfield Village is a great hotel, ideal for a relaxing and comfortable stay.
Candlewood Suites Beachwood Cleveland by IHG is widely recognized for its superb location, providing easy access to expressways, shopping centers, and dining options, making it an ideal choice for diverse travelers. Positioned in an upscale area of Beachwood, it appeals to guests visiting nearby hospitals or downtown Cleveland, with efficient commutes and quality amenities. The rooms are spacious and comfortable, featuring kitchenettes for those who prefer self-catering. Cleanliness is generally commended, with many guests appreciating the spotless condition upon arrival, although there are occasional mixed reviews citing maintenance lapses and hygiene challenges.
A standout feature of Candlewood Suites Beachwood Cleveland by IHG is its exceptional staff, consistently praised for their friendliness and helpfulness. Their professionalism enhances the overall guest experience, ensuring a welcoming and safe environment. Despite moments of short staffing, individuals such as Tim and Pam at the front desk are noted for their outstanding service, contributing significantly to guest satisfaction and comfort.
While the breakfast offering is convenient, it is simple and might not fully satisfy guests seeking more variety. The grab-and-go selection includes items like granola bars and mini muffins, suited for guests on the move, although the quality of these items could be improved.
Beds receive mixed reviews; many guests find them comfortable and ideal for a restful sleep, contributing positively to the stay at an affordable rate. However, some note issues with comfort and cleanliness. On the whole, Candlewood Suites Beachwood Cleveland by IHG is appreciated for its strategic location, room amenities, and particularly the hospitable staff, making it a favored option for travelers seeking value and convenience.
Embassy Suites Cleveland - Beachwood enjoys an excellent location, strategically positioned for easy access to downtown Cleveland, Ahuja Medical Center, the football stadium and the airport. This makes it a popular choice among business travelers and sports fans. The surrounding area, enriched with shopping and restaurants, adds to the convenience, allowing guests to indulge in leisure activities. The proximity to major travel routes further enhances its appeal, ensuring seamless navigation to and from the hotel.
The breakfast experience at the hotel is commonly praised, especially the made-to-order omelette station. Guests find the breakfast bar offering a variety that often exceeds expectations with a well-maintained and clean eating area contributing to a positive start to the day. Despite occasional inconsistencies in food temperature and selection quality, the breakfast is generally deemed exceptional and adds significant value to the stay.
Rooms at the hotel are spacious and feature a separate living area, providing a comfortable stay. The staff receives commendations for their friendliness and helpfulness. However, the decor and furnishings are dated with multiple reviews highlighting worn furniture and a need for updates. Cleanliness issues, ranging from dusty surfaces and dirty carpets to more serious concerns like mold in the bathrooms, are recurring complaints. Guests also cited maintenance problems such as broken lamps and out-of-order elevators.
The cleanliness of the hotel presents a mixed picture. While some common areas are described as clean and quiet, numerous reviews note significant issues within the rooms, such as stains on bedding and neglected bathrooms. Nevertheless, the staff is often praised for their friendliness, which helps mitigate some of the negative aspects.
Staff members are often highlighted for their friendliness with many guests noting exceptional service from individuals like Jackie, Char and Whitney. However, some guests reported negative interactions with certain front desk staff, detracting from their overall experience. Despite these instances, the positive experiences with the staff generally leave a favorable impression.
The pool area receives mixed reviews. While some guests enjoy their time, many find the pool small, cold and overcrowded with maintenance issues and cleanliness concerns frequently mentioned. The recurrent closure of the pool or hot tub without prior notice further detracts from the experience.
Beds are another area of mixed reviews. While some guests find the beds comfortable, enhancing their stay, others report discomfort due to old, sunken mattresses and worn-out sofa beds. Mismatched pillows and outdated room conditions also contribute to a less than optimal sleeping experience.
In summary, while Embassy Suites Cleveland - Beachwood has many positives, including an excellent location, friendly staff and a commendable breakfast, potential guests should be prepared for some dated furnishings and variable cleanliness and maintenance standards. The overall experience can be pleasant, especially with the spacious rooms and hospitality, but improvements in decor, bed quality and pool area could significantly enhance guest satisfaction.
Hampton Inn & Suites Cleveland-Beachwood receives overwhelmingly positive reviews, with guests frequently commending its prime location, excellent amenities, and attentive service. Situated in Beachwood, just outside Cleveland, the hotel offers a convenient base with easy access to Highway 271, making it ideal for both leisure and business travelers. The area is described as safe and inviting, with a multitude of dining, shopping, and entertainment options nearby, including an outdoor mall and Pinecrest shopping area, ensuring guests have plenty to explore.
The hotel's breakfast is another standout feature, delighting guests with a wide array of fresh, hot options such as omelettes, breakfast meats, and make-your-own waffles. The complimentary breakfast often exceeds expectations, enhancing the value of each stay. Guests appreciate the fresh fruit, tasty bagels, and occasional smoothie offerings, with the friendliness of the breakfast staff adding to the positive experience.
The rooms at Hampton Inn & Suites Cleveland-Beachwood are praised for their cleanliness, spaciousness, and comfort. Guests emphasize the spotlessly clean and well-decorated rooms, noting the comfortable beds and pillows that contribute to a restful stay. The newly renovated rooms add a modern touch, and the presence of amenities like fridges further enhances convenience. The hotel's atmosphere is described as inviting, with a terrific ambiance flowing from common areas to individual rooms.
Cleanliness is a major highlight, with the hotel consistently noted as exceptionally well-maintained throughout both private and shared spaces, creating a welcoming environment. The staff receives accolades for their exceptional service, known for their politeness, friendliness, and professionalism. Guests frequently mention the accommodating front desk team and the unwavering dedication of the staff to ensure a pleasant stay.
Families particularly enjoy the delightful pool area, which is clean and well-maintained. The indoor pool and hot tub are praised as key attractions, especially appreciated by children and families. While a few minor issues are noted, such as the pool temperature and occasional hot tub maintenance, the overall pool experience is positive.
The beds receive special mention for their exceptional comfort, with guests often describing them as super comfortable, leading to restful nights. The combination of soft pillows and quality linens ensures a relaxing stay, further cementing the hotel as a reliable choice for travelers seeking comfort.
Overall, Hampton Inn & Suites Cleveland-Beachwood is highly regarded for its excellent location, quality amenities, and exceptional service, making it an outstanding choice for visitors seeking a dependable and enjoyable stay.
Drury Inn & Suites Cleveland Beachwood is widely praised by guests for its exceptional service and top-notch amenities, making it a desirable choice for travelers visiting the Cleveland area. Its prime location provides easy access to downtown Cleveland and nearby attractions, while nestled in a peaceful wooded setting that offers a tranquil atmosphere. The hotel is conveniently located near shopping centers and a variety of dining options, enhancing accessibility for both leisure and business travelers.
Guests enjoy complimentary meals, including a standout breakfast buffet and evening Kickback dinner, both offering a variety and quality that exceed typical hotel fare. The rooms are consistently noted for their cleanliness and spaciousness, equipped with modern amenities like mini fridges and microwaves for added comfort. Impressive bed comfort and a quiet environment contribute to a restful stay, complemented by well-maintained facilities such as a gym and pool area.
The staff at Drury Inn & Suites Cleveland Beachwood receive high praise for their friendliness and professionalism, often going above and beyond to ensure a pleasant stay. The hotel's Wi-Fi and parking facilities are reliable, further enhancing the convenience and value for guests. Families find the hotel particularly accommodating, with family-friendly amenities and ample space for leisure activities. Overall, Drury Inn & Suites Cleveland Beachwood offers excellent value and an inviting atmosphere, making it a preferred destination for travelers seeking relaxation and quality hospitality in the Cleveland area.
Fairbridge Hotel Cleveland East is celebrated for its strategic and convenient location. Situated just off I-480, the hotel offers easy access to major freeways and numerous nearby amenities including restaurants, shopping centers and attractions like the lakeshore area. Its proximity to the Cleveland Clinic and a roller skating rink adds to its appeal for visitors with specific agendas. The location is frequently praised for being good, nice and wonderful and combined with its affordability, makes it a practical choice for travelers looking to explore Cleveland efficiently without breaking the bank.
Guests frequently commend the friendly and accommodating staff, particularly mentioning a standout employee named Dawn for her exceptional service. The beds and room size are also appreciated, often described as comfortable and conducive to a good night's sleep. The spacious rooms, equipped with amenities like large televisions and refrigerators, cater well to longer stays and contribute positively to the guest experience.
However, the hotel does have several areas needing improvement. One significant downside is the absence of breakfast services, despite advertisements to the contrary. Guests report a lack of amenities such as coffee makers and designated breakfast areas, which detracts from the overall experience.
Cleanliness is another mixed aspect with some guests finding their rooms clean while others report significant issues ranging from unpleasant odors to visible dirt and outdated decor. Specific complaints include dirty bathrooms, stained towels and unvacuumed floors. This inconsistency in cleanliness and the need for substantial updates in the decor contribute to a general sense of neglect in some rooms.
The Wi-Fi service also falls short of expectations with many guests experiencing connectivity issues and unreliable internet access. This proves particularly inconvenient for those needing to conduct virtual meetings or requiring consistent online access during their stay.
Overall, while Fairbridge Hotel Cleveland East offers a well-situated and affordable option with friendly staff and comfortable beds, it struggles with consistency in cleanliness, amenities and Wi-Fi reliability. These areas of concern prevent it from fully meeting the expectations set by its strategic location and advertised services.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 94 hotels in and around Mayfield Heights