Mazatlan23.25032200,
-106.45527500,
Avenida Camaron Sabalo, 710 Zona Dorada(Show on Map)
7.9
Good
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Summary of reviewsCosta de Oro Beach Hotel in Mazatlan is broadly appreciated by guests for its prime beachfront location in the vibrant Golden Zone. The hotel offers direct access to a stunning beach, providing picturesque ocean views and easy access to a variety of nearby amenities, such as restaurants, markets and entertainment options. The convenience of exploring the area is enhanced by the proximity to public transport, making the location a standout feature.
Guests have consistently praised the friendly and attentive service provided by the hotel’s staff, highlighting the efforts of individuals like William at the front desk and the housekeeping team. The hotel’s facilities, including an expansive pool area, are also favorably mentioned, creating a pleasant environment for relaxation.
While breakfast receives mixed reviews, many guests enjoy the delicious and generous portions of the buffet, although some suggest improvements in variety and taste. Dinner experiences vary, but the Italian specialty restaurant and oriental food often receive high praise. However, the all-inclusive buffet can be lacking in variety and quality and reservations for specialty meals are challenging to secure.
The rooms at Costa de Oro Beach Hotel receive mixed responses. Guests appreciate the spaciousness, cleanliness and exceptional ocean views. However, there are consistent reports of maintenance issues such as dampness, mold and problematic air conditioning systems. The cleanliness of the rooms and facilities is generally good, though some areas could benefit from deeper cleaning and better upkeep.
The spa at the hotel is well-regarded for its quality services and friendly staff with the jacuzzi and heated pool being particular highlights. Despite some noise issues from rooms above the restaurant, the spa contributes positively to the overall experience.
The pool area is praised for its comfortable heated water and kid-friendly environment. While some guests mention occasional crowding and cleanliness issues, the pool remains a central feature of the hotel. The beachfront access is another significant advantage, offering a beautiful and safe beach for swimming and a range of beachside activities.
Parking is generally secure and free, though it can sometimes be challenging to find a spot and the distance from the parking lot to the hotel entrance may be inconvenient for some guests.
Overall, Costa de Oro Beach Hotel excels as a family-friendly destination with its excellent location, friendly staff and a range of amenities, despite needing improvements in certain areas like dining options and room maintenance. Show more
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Categories
Beachfront Hotel
Located in the Golden Zone, this hotel provides direct beach access and comfortable accommodations. It features a pool, restaurant, and bar, offering a relaxing beachfront experience. It's known for its good value and location.
Hotel near The Beach
Located in the Golden Zone on Avenida Camaron Sabalo, this hotel has direct beach access. The hotel's location allows for convenient enjoyment of the beach.
Hotel for Honeymoon
This beachfront hotel provides a welcoming retreat for couples seeking relaxation and memory-making. It is family-friendly and offers a blend of peace and beachfront bliss.
Hotel with Spa
This hotel offers an outdoor swimming pool and spa services. Guests can also play tennis at the property.
Family Friendly Hotel
This hotel offers direct beach access and a family-friendly environment with a pool and on-site dining. Its location in the Golden Zone provides easy access to local attractions and amenities.
Hotel with Swimming Pool
Costa de Oro Beach Hotel is well-regarded for its beachfront location and pool. It provides a relaxing atmosphere with easy access to the beach and other attractions.
Heated Pool Panoramic View Pool Outdoor Pool
Hotel with Outdoor Pool
This hotel boasts a heated pool that has garnered positive attention from guests who appreciate the consistently warm water. The pool's cleanliness and overall condition enhance the enjoyment of their stay.
Hotel with Heated Pool
The heated pool at Costa de Oro Beach Hotel is well-regarded by guests who appreciate the consistently warm water, noting that it creates a relaxing sensation. The cleanliness of the pool has also been commented on positively.
Business Hotel
Hotel with Panoramic View Pool
Room Types
Standard Double Room with Garden ViewThis air-conditioned room features cable TV, Wi-Fi access and a private balcony or patio with garden views. There is also a private bathroom with a hairdryer.
Standard Double RoomThis air-conditioned room features cable TV, Wi-Fi access and a private balcony with sea views. There is also a coffee maker, and a bathroom with a hairdryer.
Suite con cocineta y vista al marThis air-conditioned suite features a lounge area with 2 sofa beds, cable TV and Wi-Fi access. There is also a private balcony with sea views, and a kitchenette with a coffee maker and microwave. The bathroom comes with a hairdryer.
King StudioThe well-equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Studio with Two Queen BedsThe well-equipped kitchen features a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Junior Suite with Ocean ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which has a refrigerator, kitchenware and a microwave. Boasting a balcony with sea views, this suite also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
SuiteMeals can be prepared in the kitchen, which comes with a refrigerator, kitchenware and a microwave. The spacious suite provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Two-Bedroom SuiteThe kitchen features a refrigerator, kitchenware and a microwave. The spacious suite features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Costa de Oro Beach Hotel boasts an enviable location that is consistently praised by guests. Nestled in the vibrant Golden Zone, the hotel offers direct access to a stunning beachfront, making it a prime spot for those looking to swim and soak in picturesque ocean views. The golden sands and inviting waters are just steps away, ensuring a beach-centric holiday experience.
Convenience is another standout feature of this hotel. It is centrally located with easy access to a variety of restaurants, markets, convenience stores and entertainment options, including the Malecon and boardwalk. Proximity to public transport, such as bus routes, makes exploring the surrounding area effortless.
Guests also appreciate the excellent service provided by the friendly and attentive staff and the hotel's facilities receive favorable mentions. The expansive pool area is a highlight, offering ample space for relaxation, while the clean and comfortable rooms enhance the overall stay.
Overall, Costa de Oro Beach Hotel's superb location combined with its facilities and service creates an appealing destination for travelers seeking both relaxation and convenient access to Mazatlan's attractions.
Breakfast
When it comes to breakfast at Costa de Oro Beach Hotel, opinions vary widely. Many guests appreciated the delicious and generous portions, often praising the breakfast buffet for its tasty options and excellent service. Some highlighted that the breakfast buffet not only offers good quality but also presents a decent range of options with the all-inclusive package being particularly favorable.
However, others found the buffet to be basic and lacking variety with several reviews mentioning that it could be improved in terms of taste and diversity. The cost of breakfast was also a point of contention with some guests feeling it was too expensive for the quality offered. Additionally, there were concerns about misleading promotions related to breakfast and overall cleanliness in the dining areas.
Overall, while a significant number of guests enjoyed their breakfast and found it delicious, improvements in variety, taste and clarity regarding costs could elevate the breakfast experience for everyone.
Dinner
Costa de Oro Beach Hotel has a mixed reputation regarding its dinner offerings with some standout moments that guests may find enjoyable. The Italian specialty restaurant often receives high praise for its delicious dishes and sensational dining experience, making it a highlight for those who manage to secure a reservation. The oriental food served appears to be another bright spot, known for its excellent taste.
However, several aspects of the hotel's dining services leave much to be desired. The buffet restaurant, which forms the core of the all-inclusive package, has been criticized for its limited variety, simple dishes and lack of seafood options. The service quality has also been a point of contention with guests noting that the dining staff can be rude and inattentive. Additionally, there are too many restrictions on specialty meals and securing a reservation for these dinners can be quite challenging.
The all-inclusive option, while convenient, falls short in terms of food quality and variety. The repetitive appearance of rice and beans, along with generally bland and overcooked dishes, doesn't impress guests. The menu could certainly use an upgrade to include more diverse options and improve overall food quality.
Despite these shortcomings, the hotel's location boasts a pleasing view of the ocean, making outdoor dining experiences more enjoyable. While the overall food and dining service at Costa de Oro Beach Hotel may need significant improvements, guests can still find a few delightful and memorable meals during their stay.
Rooms
Costa de Oro Beach Hotel receives mixed feedback on its rooms with many guests highlighting various positive aspects and areas that require attention.
On the bright side, numerous reviews praise the spaciousness and cleanliness of the rooms, calling them comfortable and well-equipped, especially the suites with kitchenettes. The ocean views are often described as exceptional, providing a memorable backdrop for guests. Another plus is the hotel’s advantageous location in the active Golden Zone, close to restaurants, the boardwalk and directly on the beach, enhancing the overall convenience and appeal.
However, several guests have raised concerns about the quality and upkeep of the rooms. Issues such as dampness, mold and unpleasant odors are frequently mentioned, detracting from the comfort. The air conditioning system appears to be problematic in various rooms, either being uncontrollable or leaking. Maintenance issues, including broken safes, outdated furniture and general room deterioration, are common complaints. Some guests also reported the presence of pests like cockroaches and ants, which significantly impacted their experience.
Overall, while some guests appreciate the spacious, clean and well-located rooms of Costa de Oro Beach Hotel, others feel that the hotel would benefit from significant updates and better maintenance to meet expectations.
Beds
At Costa de Oro Beach Hotel, guests have shared mixed reviews about the beds. While some appreciated the spaciousness and highlighted the comfort of certain mattresses, others found significant issues. Several guests mentioned that the pillows were flat, uncomfortable and sometimes had an odor. There were multiple reports of old, lumpy and uneven mattresses making a restful night difficult for many. Some beds were described as extremely hard, while others were small and stiff, leading to back and neck aches for extended stays. Despite a few guests noting comfortable experiences, the consensus leans towards a need for renewed mattresses and pillows to enhance overall comfort. Additionally, elements like headboards and bed frames also garnered complaints for discomfort.
Cleanliness
Costa de Oro Beach Hotel presents a mixed bag of experiences when it comes to cleanliness. On the positive side, many guests appreciated the clean and well-maintained rooms and facilities. Housekeeping staff were frequently highlighted for their responsiveness and quick service, ensuring that rooms were kept tidy. Guests also praised the pleasant smell and the excellent location of the hotel.
However, some reviews mentioned issues that cannot be overlooked. There were reports of mold in the bathrooms and an unpleasant sewer odor in certain areas. Specific complaints included instances of ants, cockroaches and musty smells, indicating a need for deeper cleaning and better maintenance. A few guests noted that while the rooms were superficially clean, thorough cleaning routines were lacking and some felt that the furnishings were outdated and worn.
Overall, while the hotel offers beautiful views and prompt housekeeping, there appears to be room for improvement in areas of deep cleaning and maintenance to meet the full expectations of its guests.
Staff
The staff at Costa de Oro Beach Hotel generally receives praise for being friendly, helpful and professional. Guests frequently mention the efficiency and responsiveness of the team, especially at the front desk and in housekeeping. William at the front desk stands out for going above and beyond in his duties. Housekeeping staff are noted for their promptness and friendliness. The concierge, bellboys and restaurant staff also come in for positive comments regarding their helpfulness and courteous behavior.
However, there are some recurring complaints about the reception staff being unfriendly, rude and unresponsive, leading to long wait times during check-in and check-out. Additionally, some guests felt certain members of the staff, particularly at the pool and bar areas, displayed poor attitudes and gave preferential treatment to certain guests. Despite these issues, many visitors appreciated the excellent overall service and remarked on the attentive and accommodating nature of much of the staff.
Wi-Fi
Costa de Oro Beach Hotel generally receives mixed feedback regarding its Wi-Fi connectivity. On the positive side, some guests noted that the Wi-Fi and TV worked great and the Wi-Fi reception in certain areas was good. There were mentions of extraordinary Wi-Fi experiences for some individuals.
However, many guests experienced issues with the internet. Common complaints include slow and unstable connections, interruptions and difficulty obtaining the Wi-Fi password. Several reviews mention that the Wi-Fi signal was weak, especially in the rooms with some guests unable to connect at all. Security concerns were raised about the open network and overall, the internet service is often described as unreliable and insufficient.
While some guests were not significantly troubled by occasional internet failures, others found the Wi-Fi to be a considerable inconvenience during their stay.
Spa
The Costa de Oro Beach Hotel features a well-regarded spa that guests have appreciated for its friendly staff and good-quality massages. The jacuzzi is frequently mentioned as a highlight, praised for its excellent heat temperature and inviting conditions. The heated pool and the spa's lovely ambiance also add to the overall positive experience.
However, it’s important to note that the jacuzzi has restrictions for children, which families with young ones should keep in mind. While the spa itself receives high marks, some guests have noted that rooms directly above the restaurant suffer from noise issues due to lack of sound protection. Additionally, there have been remarks about the general maintenance and cleanliness of the rooms, suggesting room for improvement in these areas.
Overall, the spa services are a bright spot in the hotel experience, contributing significantly to a relaxing stay despite a few areas needing attention.
Pool
The pool at Costa de Oro Beach Hotel is widely appreciated for its pleasant and comfortable heated water, making it an inviting spot for both swimming and lounging. Many guests find the pool area to be beautiful and well-maintained with comments highlighting its appealing aesthetics and kid-friendly environment. The poolside staff receive positive mentions for their service and the security in the pool area adds an extra layer of comfort for families and individuals alike.
While the pool is described as spacious and generally enjoyable, some guests did note that it can become crowded and there were occasional mentions of cleanliness issues that could benefit from more consistent maintenance. Complaints also included the pool area floor needing repairs and concerns over the high chlorine levels. Additionally, some guests found the music around the pool to be quite loud and disruptive.
Despite these minor drawbacks, the overall impression of the pool at Costa de Oro Beach Hotel is positive with many guests finding it clean, comfortable and a central part of their enjoyable stay at the hotel.
Beach
At Costa de Oro Beach Hotel, guests rave about the various amenities and attractions the beachfront location offers. Prominently situated just steps away from the ocean, visitors enjoy a beautiful, clean and safe beach that is suitable for swimming. The beach area is appreciated for its direct access, making it easy to take a dip in the warm and inviting waters.
The hotel boasts multiple pools, all conveniently close to the beach, adding to the overall comfort and enjoyment of the stay. The numerous beachside activities and the community's friendly vibe enhance the seaside experience, offering plenty of options for relaxation and fun. Furthermore, the beachfront views are greatly admired by guests, who describe the scenes as fantastic and wonderful.
However, some minor setbacks include the lack of sufficient loungers, umbrellas and palapas, which might require guests to spend extra on renting shade. Despite these small inconveniences, the hotel compensates with gracious and courteous staff, ensuring a pleasant stay.
For those seeking stunning oceanfront views and a vibrant beach atmosphere, Costa de Oro Beach Hotel delivers with its excellent proximity and range of facilities. While improvements can be made regarding beach amenities, the overall experience remains highly positive, marked by beautiful surroundings and easy beach access.
Parking
Parking at Costa de Oro Beach Hotel has its upsides and downsides, according to guest reviews. The parking lot, situated across the street from the hotel, offers secure and free parking with guards available, especially at night, to assist guests in crossing safely. Some guests found it easy and convenient to park, appreciating the all-day available parking and the assistance from parking staff.
However, there are a few challenges noted. The parking lot can sometimes be full, necessitating a search for a spot and potentially causing inconvenience. The distance from the parking lot to the hotel entrance means guests might need to carry their luggage across the street and the busy traffic can add to the hassle. Additionally, some guests noted the parking areas were small or uneven (rippled), making it a tad tricky to park larger vehicles like trucks.
In summary, while the parking situation at Costa de Oro Beach Hotel provides several security measures and general convenience, guests should be prepared for minor inconveniences related to its location and capacity.
Family
Costa de Oro Beach Hotel shines as a premier destination for families seeking a relaxing and enjoyable getaway. This family-friendly resort is strategically set right by the beach, making it perfect for swimming and ocean fun. The atmosphere is distinctly geared towards families, presenting a traditional family suite layout and ensuring comfort for guests traveling with children.
The hotel excels at creating a welcoming environment where both kids and parents can have a great time. The family-friendly pool area, along with varied activities and entertainment, ensures that children are kept engaged and happy. Families often mention the excellent service and the super friendly staff, contributing to memorable family vacations.
Guests appreciate the family-oriented atmosphere, highlighting how suitable the resort is for family stays rather than party-goers. The hotel is described as having a very familiar vibe, making it comfortable for those traveling with their loved ones. Nearby amenities, such as a convenient supermarket, add to the ease of family vacationing, allowing for spontaneous snack runs and making it ideal for extended stays.
Overall, Costa de Oro Beach Hotel is celebrated for its true hospitality and commitment to maintaining a family atmosphere. Families leave with cherished memories and express a strong desire to return, making it a favored choice for family trips.
Business
Costa de Oro Beach Hotel offers a range of facilities that cater well to business travelers. It functions effectively as a meeting venue with multiple business rooms and conference room facilities, making it suitable for hosting various corporate functions. The staff are noted for their professionalism and the check-in and check-out processes are efficient, which is important for travelers on tight schedules. Guests appreciate the hotel's excellent location, which is advantageous for business trips. The fare is reasonable, providing good value for business stays. Overall, Costa de Oro Beach Hotel is recommended for those traveling for corporate purposes.
Heated Pool
The Costa de Oro Beach Hotel boasts a heated pool that has garnered positive attention from its guests. Many have appreciated the consistently warm water, describing it as creating a relaxing sensation. For those seeking additional comfort, the hotel also provides a jacuzzi. Guests have noted the pool's cleanliness and overall, it appears to exceed expectations, enhancing the enjoyment of their stay. However, it's worth mentioning that there was some feedback about the hot tub not meeting the desired temperature. Despite this minor point, the heated pool at Costa de Oro Beach Hotel remains a highlighted feature for visitors looking for warm and relaxing aquatic experiences.
Outdoor Pool
Costa de Oro Beach Hotel boasts a family-friendly outdoor pool that caters to both kids and adults. Guests frequently compliment the comfort of having easy access to the pool, which provides pleasant and suitably heated waters for swimming. The pool area is often described as very nice with a great atmosphere, contributing positively to the overall experience. The view from the pool is noted to be particularly enjoyable, adding to its appeal as a relaxation spot. The pool's design accommodates all ages, featuring a family pool that is 1.30 meters deep and a wading pool for younger children. While some mentions indicate minor issues with the pool area's floor, the overall sentiment remains positive with many guests finding the facilities to exceed their expectations.
Honeymoon
Costa de Oro Beach Hotel offers a truly special experience for honeymooners. Many guests have highlighted the romantic ambiance, noting the special honeymoon decorations in the rooms. The views from the accommodations are wonderful, adding to the overall delightful stay. Couples particularly enjoyed their time here with several mentioning that it was perfect for a honeymoon.
The hotel staff is consistently described as friendly and genuine, showcasing true hospitality that makes guests feel welcome and comfortable. The overall experience is positively memorable with visitors appreciating the warm and kind service throughout their stay. The combination of beautiful views, thoughtful decorations and excellent service makes Costa de Oro Beach Hotel an ideal choice for newlyweds looking to enjoy their special time together.
Beachfront
Costa de Oro Beach Hotel is praised for its prime beachfront location, providing guests with excellent access to the beach and beautiful ocean views. The hotel is situated directly on the beach, offering guests oceanfront rooms with balconies that overlook the sea. This makes it an ideal spot for those seeking proximity to the shoreline and the sound of waves at night.
Guests highlight the suitability of the beach for swimming and the availability of sunbeds, making it comfortable and enjoyable for relaxation. The convenience of having a beachfront hotel close to restaurants and family-friendly activities also stands out.
Views of the ocean from the rooms are a common positive point with many reviewers appreciating the visual appeal and ease of beach access. Despite the occasional disturbance from beach musicians, the overall experience of being right on the beach remains a strong selling point for many visitors.
Yes, Costa de Oro Beach Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Costa de Oro Beach Hotel.
No, Costa de Oro Beach Hotel doesn't allow dogs.
No, parking facilities aren't available at Costa de Oro Beach Hotel.