DoubleTree by Hilton Mazatlan, SIN
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsDoubleTree by Hilton Mazatlan offers a variety of experiences to its guests with the majority of reviews highlighting several strong points. The hotel enjoys a prime beachfront location, making it an ideal choice for visitors who appreciate excellent sea views and easy access to restaurants, bars and shopping areas. The modern, well-maintained facilities, including clean pools and comfortable rooms, contribute to an overall pleasant stay. Many guests praise the friendliness and attentiveness of the staff, which enhances the welcoming atmosphere of the hotel.
Breakfast at the hotel is generally well-regarded with positive comments on the delicious and varied buffet options, though some guests mention that greater variety and consistency could improve the experience. Dinner also receives praise for the quality of food, especially specific dishes like the salmon empanadas, although some find the menu repetitive and note high prices and occasional service issues.
The rooms are frequently described as clean, spacious and comfortable, boasting modern amenities and beautiful ocean views. However, some guests report issues such as outdated furniture, poor sound insulation and inconsistent cleaning services. Overall, many find the rooms to be pleasant and comfortable despite these drawbacks.
Cleanliness is another mixed aspect with many guests appreciating the hotel's clean facilities and proactive measures, though inconsistencies in room cleaning and maintenance are noted. The staff is widely commended for their professionalism and friendly service, significantly enhancing the guest experience.
The hotel's wifi service has been described as good in some areas but inconsistent and unreliable in others, which can be challenging for guests needing a stable internet connection. The gym offers a scenic ocean view, though some guests feel the equipment could use upgrades and additional variety.
The pool area is a highlight for many, praised for its cleanliness, ocean views and fun features like a DJ, although the cold water temperature and limited shaded areas are points of concern. The beach access is convenient and scenic, but the rocky conditions and lack of amenities like sunbeds and loungers detract from its appeal for some guests.
Parking at the hotel is another area of concern with limited spaces and additional charges being frequent complaints. The need for better parking management is often mentioned in reviews.
In summary, DoubleTree by Hilton Mazatlan is highly valued for its prime location, excellent staff and well-maintained facilities. While there are areas for improvement, many guests find the overall experience to be enjoyable and would recommend it for its combination of relaxation and convenience.
Categories
Breakfast at the hotel is generally well-regarded with positive comments on the delicious and varied buffet options, though some guests mention that greater variety and consistency could improve the experience. Dinner also receives praise for the quality of food, especially specific dishes like the salmon empanadas, although some find the menu repetitive and note high prices and occasional service issues.
The rooms are frequently described as clean, spacious and comfortable, boasting modern amenities and beautiful ocean views. However, some guests report issues such as outdated furniture, poor sound insulation and inconsistent cleaning services. Overall, many find the rooms to be pleasant and comfortable despite these drawbacks.
Cleanliness is another mixed aspect with many guests appreciating the hotel's clean facilities and proactive measures, though inconsistencies in room cleaning and maintenance are noted. The staff is widely commended for their professionalism and friendly service, significantly enhancing the guest experience.
The hotel's wifi service has been described as good in some areas but inconsistent and unreliable in others, which can be challenging for guests needing a stable internet connection. The gym offers a scenic ocean view, though some guests feel the equipment could use upgrades and additional variety.
The pool area is a highlight for many, praised for its cleanliness, ocean views and fun features like a DJ, although the cold water temperature and limited shaded areas are points of concern. The beach access is convenient and scenic, but the rocky conditions and lack of amenities like sunbeds and loungers detract from its appeal for some guests.
Parking at the hotel is another area of concern with limited spaces and additional charges being frequent complaints. The need for better parking management is often mentioned in reviews.
In summary, DoubleTree by Hilton Mazatlan is highly valued for its prime location, excellent staff and well-maintained facilities. While there are areas for improvement, many guests find the overall experience to be enjoyable and would recommend it for its combination of relaxation and convenience.
Beachfront Resort
Located in the Golden Zone, this hotel provides direct beach access and modern amenities. It features a pool, fitness center, and on-site dining options, offering a comfortable and convenient beachfront experience. It's known for its good service and location.
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Resort near The Beach
Located on Avenida Camarón Sábalo, the hotel is near the beach. It's located in an area known for its beach access.
Resort Taking Steps Towards Sustainability
Being part of the Hilton brand, it may adhere to Hilton's corporate sustainability standards, which often include waste management, water conservation, and energy efficiency programs.
Resort for Honeymoon
This hotel offers comfortable accommodations and a range of amenities suitable for a relaxing honeymoon. It provides a convenient location and a pleasant environment for couples to enjoy their time together.
Resort with Spa
Offers spa facilities.
Romantic Resort
Combining comfort with a prime location, this hotel is a favorite among visitors. Its well-known brand and reliable service make it a comfortable choice for couples seeking a convenient and enjoyable stay.
Resort with Swimming Pool
The DoubleTree by Hilton offers multiple outdoor pools. It is well-regarded for its amenities and service, ensuring a comfortable and enjoyable pool experience.
Heated Pool Outdoor Pool
Business Resort
The DoubleTree by Hilton Mazatlan is designed for relaxation and business travelers alike. The hotel also caters to business needs, featuring accessible meeting rooms and a fully equipped business center.
Resort with Parking
As a Hilton property, this resort likely includes well-maintained parking facilities. Its location in Mazatlan suggests it caters to both leisure and business travelers, with parking to accommodate both.
Accessible Resort
As a Hilton property, this hotel likely offers a range of accessibility features including accessible rooms, roll-in showers (in some rooms), visual and audible alarms, and accessible public areas. Direct beach access is available.
Resort with Outdoor Pool
Located in the Golden Zone with direct beach access, this hotel features four swimming pools with ocean views. It is recognized for its visually stunning pools.
Resort with Heated Pool
This resort features visually appealing pools, including a heated pool. While some guests note the water temperature can be cooler than anticipated, the heated option is available.
Guest Reviews
DoubleTree by Hilton Mazatlan enjoys a prime beachfront location, making it a highly praised choice among visitors. The hotel is strategically positioned close to various amenities, including restaurants, bars and shopping areas, enabling effortless exploration of the local scene. Guests consistently commend the excellent sea views and the convenience of being situated right on the beach. Its central location provides easy access to key attractions and events, enhancing its appeal.
The modern facilities and well-maintained premises contribute to a comfortable stay with several reviews highlighting the cleanliness and good upkeep. The property features appealing pools and comfortable rooms, both of which receive positive feedback. The friendly and attentive staff further elevate the experience, ensuring guests feel welcomed and well-cared for.
Overall, the combination of a superb location, exceptional views and high-standard amenities makes DoubleTree by Hilton Mazatlan a standout option for travelers seeking both relaxation and convenience.
DoubleTree by Hilton Mazatlan in Sinaloa, Mexico receives mixed reviews for its breakfast, although many guests appreciated its offerings. Positive comments frequently highlight the delicious and varied buffet breakfast. Guests enjoyed the freshness and quality of items such as fruit, coffee and a range of stews. Words like very delicious, excellent and superb are commonly used to describe the breakfast experience, suggesting that many guests found the meals to be tasty and satisfying.
There are, however, some areas where reviews hint at inconsistency. Some guests found the breakfast lacking in variety and repetitiveness with comments suggesting that the options could use more diversity to avoid monotony. Additionally, a handful of reviews mention that certain items like the bread or chilaquiles did not meet expectations and the buffet sometimes felt basic or limited in its offerings.
Service-wise, the attention from the restaurant staff was generally praised with mentions of good service and attentive presentation. Yet, there were a few instances of delayed service or missing items that required follow-up.
Overall, the breakfast at DoubleTree by Hilton Mazatlan is well-regarded by many for its delicious and varied offerings, though there is room for improvement in maintaining consistency and expanding the variety of the buffet.
DoubleTree by Hilton Mazatlan, SIN, has garnered mixed reviews regarding its dining experiences. On the brighter side, guests frequently highlight the delicious quality of the food served at the hotel's restaurant. Many have enjoyed their meals, remarking on the excellence of dishes and the comfort it brings. The salmon empanadas special, in particular, received commendation for both its taste and view.
However, there are also significant areas for improvement noted by several guests. The dinner menu is perceived as heavy and there is a noted lack of variety with the buffet often being repetitive and bland. Multiple reviews mention the high prices of meals, suggesting the inclusion of meal packages for longer stays.
Service at the restaurant appears to be a consistent point of contention. The waitstaff service has been described as subpar with some instances of long wait times and room service not being responsive. Additionally, the absence of vegan options and necessary sauces for seafood has been highlighted as a shortcoming.
In summary, while the food quality at DoubleTree by Hilton Mazatlan is often praised for its deliciousness, there are notable deficiencies in menu variety, pricing and overall service that the hotel might need to address to improve the dining experience for their guests.
The rooms at DoubleTree by Hilton Mazatlan receive a mix of positive and critical feedback from guests. The cleanliness and comfort of the rooms are frequently highlighted with many guests praising the spaciousness and the well-kept, modern amenities. Views of the ocean are particularly favored, making those rooms highly recommended. Guests often mention the effective air conditioning, comfortable beds and overall modern, luxurious feel of the rooms and facilities.
However, there are notable issues, such as a lack of hangers, outdated furniture, poor sound insulation and various maintenance problems including leaks and plumbing issues. Some rooms were reported to have a damp smell and others were not ready upon guest arrival, leading to delays. The quality of room service and cleaning schedules can be inconsistent with some reporting that their rooms were only cleaned upon request or not at all during their stay. Balcony expectations were sometimes unmet and there were occasional issues with key cards and amenities not being replenished. Despite these drawbacks, many guests found the rooms to be pleasant, very clean and comfortable overall.
The beds at DoubleTree by Hilton Mazatlan have received mixed feedback from guests. There are numerous positive remarks highlighting that the beds are very comfortable with some describing the mattresses as very soft and the pillows perfect for a good night's sleep. The comfort and quality of the bedding are often noted as exceptional, contributing to a pleasant room experience.
However, there are also concerns about the condition of some beds with reports of old, saggy and deteriorated mattresses. Some guests mentioned issues like unclean sheets, stained armchairs and a lack of proper bed-making. While the comfortable beds and soft materials are frequently praised, inconsistent mattress quality and bedding upkeep seem to be areas needing improvement. Overall, while many have enjoyed a restful sleep, there are instances where the bed conditions fell short of expectations.
The DoubleTree by Hilton Mazatlán in Sinaloa has garnered mixed reviews regarding its cleanliness. On the positive side, many guests praised the general cleanliness of the facilities, noting that the hotel, pools and rooms were frequently described as very clean, comfortable and well-maintained. Visitors appreciated the modern amenities and attention to detail, such as the hand sanitizer in elevators and the diligent room cleaning on certain days. The staff was often highlighted for being kind, attentive and providing excellent service, which further enhanced the clean atmosphere of the hotel.
However, not all experiences were positive. Several reviews pointed out significant inconsistencies in room cleaning with some guests reporting dirty rooms, persistent dust, poor quality towels and a lack of daily cleaning service. There were mentions of specific issues like stained comforters, mold and unclean bathrooms which detracted from their stay. Maintenance and cleaning need apparent improvements as some guests faced delays in room availability and poor sanitation in different areas, including the pool and public restrooms.
Despite these concerns, the hotel's proactive measures in maintaining cleanliness, especially in common areas and providing a generally comfortable stay were well-received by many. The hotel's beautiful, clean surroundings and warm hospitality often outweighed the shortcomings for numerous guests.
The DoubleTree by Hilton Mazatlan receives high praise for its staff, frequently described as attentive, friendly and professional. Guests highlight the excellent attention and service provided, particularly noting the outstanding efforts of individuals such as Mr. Brayan Huerta and Ms. Everlyn Camacho. The hotel staff, including the reception, restaurant, housekeeping and waiters, consistently made visitors feel welcome with their warm and courteous demeanor.
While there are occasional mentions of issues with reception staff professionalism and responsiveness, the majority of the comments convey a positive experience with accommodating and polite personnel. The hotel's modern facilities and customer-oriented approach contribute significantly to the overall pleasant atmosphere, making it a recommended stay for visitors. Whether attending a wedding, honeymoon or a casual getaway, many guests found the excellent service and friendly nature of the staff to be a standout aspect of their visit to this well-regarded Mazatlan destination.
Guests have shared varied experiences regarding the wifi at DoubleTree by Hilton Mazatlan. While some found the wifi to be good, decent or even excellent with a fast connection in certain areas, others mentioned that the connectivity was inconsistent and occasionally poor. Several reviews pointed out issues such as slow internet speeds, weak or low signal strength and lack of wifi in the rooms or certain parts of the building, such as on specific floors or the ocean-facing side. Consequently, there were instances where the internet service did not work properly or was completely unavailable, making it challenging for guests who relied on it for activities like conferences. Overall, the wifi service at the hotel appears to need improvement to deliver a consistently reliable experience.
The gym at DoubleTree by Hilton Mazatlan offers guests a workout space with a beautiful view of the ocean, providing a scenic backdrop for their exercise routines. Visitors appreciate the availability of gym facilities but note that the equipment could benefit from an upgrade to meet modern standards. While some have enjoyed their time at the gym, other guests feel that there's a lack of variety in the equipment. Additionally, it has been suggested that the gym could be improved by providing single-use items for convenience. Overall, the gym receives mixed reviews with highlights on its stunning views but acknowledgment of areas needing improvement.
DoubleTree by Hilton Mazatlán boasts an impressive pool area that guests consistently highlight in their reviews, noting its excellence and overall pleasant ambiance. The hotel's pools are well-maintained, clean and offer stunning ocean views, especially the infinity pool, which is a particular favorite at sunset. The area includes several pools, including ones specifically for children and various cool features that enhance the overall experience.
However, there are some drawbacks. A recurring mention is the cold temperature of the pool water and guests express a desire for the pools to be heated, especially during cooler days. Limited shaded areas and loungers are another concern with many guests suggesting more sunbeds and umbrellas. Despite its drawbacks, the pool area is described as beautiful, very clean and a fun spot thanks to features like a DJ.
Additionally, there are mentions of cleanliness issues at certain times with reports of the pool water becoming murky or dirty due to inadequate supervision and some inappropriate behavior by guests. Policies regarding food, drinks and pool towel availability also seem to need better enforcement and clarity.
In summary, the pool area at DoubleTree by Hilton Mazatlán is beautifully located with excellent facilities, making it an attractive spot for guests, though certain improvements could enhance the overall experience.
"DoubleTree by Hilton Mazatlan, SIN" offers a mixed beach experience that travelers should consider before planning their visit. The hotel provides excellent and direct access to a beach that is generally described as clean and lovely with good views and proximity to the property. Some guests have enjoyed the serene atmosphere of the beach and its nice, adequate space for relaxation.
However, there are notable drawbacks that potential visitors should be aware of. The beach is rocky in places with strong, sometimes dangerous sea currents, making it less ideal for swimming. There are no amenities like sunbeds, loungers or palapas available, which may be a drawback for those looking to spend a lot of time on the sand. Several reviews mentioned the need for better management of beach amenities and cleanliness, particularly pointing out the inconvenience of navigating the steps and the presence of shells and small stones in the sand.
Furthermore, it’s important to note that some guests experienced disturbances from loud banda music during the day. Despite these challenges, the beach’s excellent location and direct access remain a highlight for many, offering a convenient, scenic spot just steps away from the hotel.
In summary, while the beach has its appealing qualities, such as cleanliness and accessibility, the lack of amenities and certain environmental conditions may require guests to adjust their expectations.
The guest reviews of DoubleTree by Hilton Mazatlan highlight several concerns regarding the hotel's parking facilities. While some guests found the parking lot to be spacious, the majority pointed out significant issues. A common complaint was that the underground parking fills up quickly, forcing guests to use the uncovered parking area across the street, which can be inconvenient. Additionally, the lack of shade in the external parking lot was noted.
The hotel charges an extra fee for parking, whether in the basement or elsewhere, which many guests felt was an inconvenience. There is also a recurring mention of insufficient parking spaces, which can lead to parking difficulties. Some guests noted the absence of valet parking services and even when valet service is present, it has been described as inadequate and unattended at times.
Overall, while there are some positive mentions of spacious parking, the recurring themes are the limited availability and the additional charges, which seem to detract from an otherwise satisfactory experience at the hotel.
DoubleTree by Hilton Mazatlan in SIN offers a mix of experiences for business travelers. The hotel features modern business facilities, making it suitable for various business needs such as conferences and meetings. The conference rooms and business center are frequently highlighted as advantageous for professional gatherings.
However, there are occasional disruptions such as elevator congestion during hotel events and an instance where the air conditioning in the event space was not functioning properly. While customer support generally meets expectations, response times can sometimes be untimely and the front desk did not always provide the best experience.
Despite being a hotel geared more toward vacationers, it remains one of the better options for business trips in the region. Although it may not consistently exhibit the high standard of quality seen in other Hilton properties around the country, it does provide essential business services that can support professional responsibilities.
DoubleTree by Hilton Mazatlan, SIN, is notable for its accessibility features, making it a convenient choice for guests with disabilities. The hotel offers accessible rooms equipped with necessary handicapped facilities, ensuring a comfortable stay. The presence of ramps throughout the premises further enhances mobility, adding to the overall ease of access. The location itself is also accessible, allowing for straightforward navigation in and out of the hotel. Guests have found the environment clean and relaxing, contributing to a stress-free experience. All in all, the hotel successfully caters to the needs of guests requiring disability access.
DoubleTree by Hilton Mazatlan offers pools that are visually stunning, contributing to the hotel's overall appeal. However, there are mixed sentiments regarding the heated pool. Several guests have noted that the water in the heated pool tends to be cooler than expected. Although the concept of a thermal pool is appreciated, it seems the heating mechanism might need some adjustments to meet guests' expectations fully. Additionally, the limited shaded areas around the pool may affect comfort during sunny days. Despite these points, the beauty of the pools remains a highlight for many visitors.
DoubleTree by Hilton Mazatlán boasts several impressive outdoor pools that guests consistently describe as big, impeccably clean and well-maintained. The pools are nicely designed, creating a comfortably romantic and relaxing atmosphere, making it an ideal spot to hang out. Despite the lack of heating, which leaves the pools quite cold, they remain refreshing and inviting. Some guests noted a lack of wait staff at the pool and the absence of disposal bins, which might be areas for improvement. There is also mention of inadequate shade provided by the umbrellas around the pool area. Overall, the outdoor pool at this hotel leaves a positive impression with guests appreciating its cleanliness and aesthetic appeal.
Nestled in Mazatlan, the DoubleTree by Hilton offers a blend of comfort and romance, making it a charming spot for couples. Guests commend the hotel for its comfortably romantic ambiance and the mesmerizing romantic views that add to the experience. Special touches, such as rose delivery, elevate the stay, making it uniquely memorable. While it might not be highly recommended for resting due to the lack of specific romantic details, it remains an ideal location for those looking to relax and enjoy quality time with family. The room comfort and serene environment contribute significantly to the overall romantic experience.
DoubleTree by Hilton Mazatlan, SIN is frequently praised for its prime beachfront location, providing guests with stunning views of the ocean from their rooms and the pool area. Reviewers consistently mention the convenience and beauty of being right on the beach. The hotel's proximity to the beach is highlighted as a significant advantage, offering easy access and lovely scenic walks along the boulevard. While there are some mentions of issues with pricing, the overall impression is favorable due to the exceptional beachfront views and location.
Location Show Map
Location
The modern facilities and well-maintained premises contribute to a comfortable stay with several reviews highlighting the cleanliness and good upkeep. The property features appealing pools and comfortable rooms, both of which receive positive feedback. The friendly and attentive staff further elevate the experience, ensuring guests feel welcomed and well-cared for.
Overall, the combination of a superb location, exceptional views and high-standard amenities makes DoubleTree by Hilton Mazatlan a standout option for travelers seeking both relaxation and convenience.
Breakfast
There are, however, some areas where reviews hint at inconsistency. Some guests found the breakfast lacking in variety and repetitiveness with comments suggesting that the options could use more diversity to avoid monotony. Additionally, a handful of reviews mention that certain items like the bread or chilaquiles did not meet expectations and the buffet sometimes felt basic or limited in its offerings.
Service-wise, the attention from the restaurant staff was generally praised with mentions of good service and attentive presentation. Yet, there were a few instances of delayed service or missing items that required follow-up.
Overall, the breakfast at DoubleTree by Hilton Mazatlan is well-regarded by many for its delicious and varied offerings, though there is room for improvement in maintaining consistency and expanding the variety of the buffet.
Dinner
However, there are also significant areas for improvement noted by several guests. The dinner menu is perceived as heavy and there is a noted lack of variety with the buffet often being repetitive and bland. Multiple reviews mention the high prices of meals, suggesting the inclusion of meal packages for longer stays.
Service at the restaurant appears to be a consistent point of contention. The waitstaff service has been described as subpar with some instances of long wait times and room service not being responsive. Additionally, the absence of vegan options and necessary sauces for seafood has been highlighted as a shortcoming.
In summary, while the food quality at DoubleTree by Hilton Mazatlan is often praised for its deliciousness, there are notable deficiencies in menu variety, pricing and overall service that the hotel might need to address to improve the dining experience for their guests.
Rooms
However, there are notable issues, such as a lack of hangers, outdated furniture, poor sound insulation and various maintenance problems including leaks and plumbing issues. Some rooms were reported to have a damp smell and others were not ready upon guest arrival, leading to delays. The quality of room service and cleaning schedules can be inconsistent with some reporting that their rooms were only cleaned upon request or not at all during their stay. Balcony expectations were sometimes unmet and there were occasional issues with key cards and amenities not being replenished. Despite these drawbacks, many guests found the rooms to be pleasant, very clean and comfortable overall.
Beds
However, there are also concerns about the condition of some beds with reports of old, saggy and deteriorated mattresses. Some guests mentioned issues like unclean sheets, stained armchairs and a lack of proper bed-making. While the comfortable beds and soft materials are frequently praised, inconsistent mattress quality and bedding upkeep seem to be areas needing improvement. Overall, while many have enjoyed a restful sleep, there are instances where the bed conditions fell short of expectations.
Cleanliness
However, not all experiences were positive. Several reviews pointed out significant inconsistencies in room cleaning with some guests reporting dirty rooms, persistent dust, poor quality towels and a lack of daily cleaning service. There were mentions of specific issues like stained comforters, mold and unclean bathrooms which detracted from their stay. Maintenance and cleaning need apparent improvements as some guests faced delays in room availability and poor sanitation in different areas, including the pool and public restrooms.
Despite these concerns, the hotel's proactive measures in maintaining cleanliness, especially in common areas and providing a generally comfortable stay were well-received by many. The hotel's beautiful, clean surroundings and warm hospitality often outweighed the shortcomings for numerous guests.
Staff
While there are occasional mentions of issues with reception staff professionalism and responsiveness, the majority of the comments convey a positive experience with accommodating and polite personnel. The hotel's modern facilities and customer-oriented approach contribute significantly to the overall pleasant atmosphere, making it a recommended stay for visitors. Whether attending a wedding, honeymoon or a casual getaway, many guests found the excellent service and friendly nature of the staff to be a standout aspect of their visit to this well-regarded Mazatlan destination.
Wi-Fi
Gym
Pool
However, there are some drawbacks. A recurring mention is the cold temperature of the pool water and guests express a desire for the pools to be heated, especially during cooler days. Limited shaded areas and loungers are another concern with many guests suggesting more sunbeds and umbrellas. Despite its drawbacks, the pool area is described as beautiful, very clean and a fun spot thanks to features like a DJ.
Additionally, there are mentions of cleanliness issues at certain times with reports of the pool water becoming murky or dirty due to inadequate supervision and some inappropriate behavior by guests. Policies regarding food, drinks and pool towel availability also seem to need better enforcement and clarity.
In summary, the pool area at DoubleTree by Hilton Mazatlán is beautifully located with excellent facilities, making it an attractive spot for guests, though certain improvements could enhance the overall experience.
Beach
However, there are notable drawbacks that potential visitors should be aware of. The beach is rocky in places with strong, sometimes dangerous sea currents, making it less ideal for swimming. There are no amenities like sunbeds, loungers or palapas available, which may be a drawback for those looking to spend a lot of time on the sand. Several reviews mentioned the need for better management of beach amenities and cleanliness, particularly pointing out the inconvenience of navigating the steps and the presence of shells and small stones in the sand.
Furthermore, it’s important to note that some guests experienced disturbances from loud banda music during the day. Despite these challenges, the beach’s excellent location and direct access remain a highlight for many, offering a convenient, scenic spot just steps away from the hotel.
In summary, while the beach has its appealing qualities, such as cleanliness and accessibility, the lack of amenities and certain environmental conditions may require guests to adjust their expectations.
Parking
The hotel charges an extra fee for parking, whether in the basement or elsewhere, which many guests felt was an inconvenience. There is also a recurring mention of insufficient parking spaces, which can lead to parking difficulties. Some guests noted the absence of valet parking services and even when valet service is present, it has been described as inadequate and unattended at times.
Overall, while there are some positive mentions of spacious parking, the recurring themes are the limited availability and the additional charges, which seem to detract from an otherwise satisfactory experience at the hotel.
Business
However, there are occasional disruptions such as elevator congestion during hotel events and an instance where the air conditioning in the event space was not functioning properly. While customer support generally meets expectations, response times can sometimes be untimely and the front desk did not always provide the best experience.
Despite being a hotel geared more toward vacationers, it remains one of the better options for business trips in the region. Although it may not consistently exhibit the high standard of quality seen in other Hilton properties around the country, it does provide essential business services that can support professional responsibilities.
Accessible
Heated Pool
Outdoor Pool
Romantic
Beachfront
Yes, DoubleTree by Hilton Mazatlan, SIN has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at DoubleTree by Hilton Mazatlan, SIN.
No, DoubleTree by Hilton Mazatlan, SIN doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Mazatlan, SIN.
No, DoubleTree by Hilton Mazatlan, SIN doesn't have a gym.
Location Show Map
More Options
