Comfort Suites At Plaza Mall
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Summary of reviewsComfort Suites At Plaza Mall enjoys high praise for its prime location, offering guests exceptional convenience due to its proximity to La Plaza Mall, numerous restaurants, shops and key attractions. The hotel is conveniently situated off the highway, providing easy access and ample parking, making it an ideal choice for both shopping enthusiasts and casual travelers. The positive experience is further enhanced by spacious, super clean rooms and a consistently friendly and welcoming staff.
The rooms themselves are a significant highlight, described as generously sized, clean and well-decorated. They come equipped with modern conveniences such as mini-fridges, microwaves and desks, ensuring a comfortable and practical stay. Comfort levels are elevated by the highly praised beds and pillows, which contribute to a restful sleep. Although some minor maintenance issues and outdated facilities were noted, these instances were exceptions rather than the rule.
Cleanliness receives a mix of reviews. While many guests report a high level of cleanliness and a pleasant overall ambiance, there are occasional comments regarding inconsistencies in housekeeping services, such as rooms not being cleaned daily and issues with roaches and smells from carpets. However, the positive feedback on staff friendliness and comfort often outweighs these concerns.
Breakfast at the hotel elicits mixed reactions. While it is appreciated for being good, tasty and a convenient way to start the day, guests feel that the breakfast could benefit from more variety, better temperature management and extended hours. The breakfast area can become congested and food items sometimes run out quickly.
The hotel's staff stands out for their exceptional service. Guests frequently highlight the polite and efficient receptionists, the attentive nature of the kitchen staff and the prompt resolution of issues. Instances of retrieving lost items promptly also underscore the staff's dedication and honesty, contributing significantly to the overall positive guest experience.
Other amenities like the pool and free Wi-Fi receive generally positive reviews. The pool is appreciated for being clean and enjoyable, particularly for children, despite its small size and lack of shade. Wi-Fi quality, while occasionally inconsistent, is generally considered adequate for guests' needs.
In summary, Comfort Suites At Plaza Mall provides a well-placed and comfortable stay with notable highlights being its location, spacious and clean rooms, comfortable beds and excellent staff service. While the hotel has areas for improvement, particularly in housekeeping consistency and breakfast variety, it remains a solid choice for travelers seeking convenience and good value.
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The rooms themselves are a significant highlight, described as generously sized, clean and well-decorated. They come equipped with modern conveniences such as mini-fridges, microwaves and desks, ensuring a comfortable and practical stay. Comfort levels are elevated by the highly praised beds and pillows, which contribute to a restful sleep. Although some minor maintenance issues and outdated facilities were noted, these instances were exceptions rather than the rule.
Cleanliness receives a mix of reviews. While many guests report a high level of cleanliness and a pleasant overall ambiance, there are occasional comments regarding inconsistencies in housekeeping services, such as rooms not being cleaned daily and issues with roaches and smells from carpets. However, the positive feedback on staff friendliness and comfort often outweighs these concerns.
Breakfast at the hotel elicits mixed reactions. While it is appreciated for being good, tasty and a convenient way to start the day, guests feel that the breakfast could benefit from more variety, better temperature management and extended hours. The breakfast area can become congested and food items sometimes run out quickly.
The hotel's staff stands out for their exceptional service. Guests frequently highlight the polite and efficient receptionists, the attentive nature of the kitchen staff and the prompt resolution of issues. Instances of retrieving lost items promptly also underscore the staff's dedication and honesty, contributing significantly to the overall positive guest experience.
Other amenities like the pool and free Wi-Fi receive generally positive reviews. The pool is appreciated for being clean and enjoyable, particularly for children, despite its small size and lack of shade. Wi-Fi quality, while occasionally inconsistent, is generally considered adequate for guests' needs.
In summary, Comfort Suites At Plaza Mall provides a well-placed and comfortable stay with notable highlights being its location, spacious and clean rooms, comfortable beds and excellent staff service. While the hotel has areas for improvement, particularly in housekeeping consistency and breakfast variety, it remains a solid choice for travelers seeking convenience and good value.
Hotel near Golf Courses
This hotel provides direct access to golfing opportunities, with the McAllen Country Club Golf Course approximately 10 minutes from its location. This proximity makes it a favorable choice for golf lovers.
Hotel with Parking
The hotel provides free on-site private parking for guests. Additionally, it offers the convenience of valet parking and readily available handicapped parking.
Accessible Hotel
Comfort Suites At Plaza Mall offers accessible suite options, including those with roll-in showers or a shower and bathtub combination with grab bars. The hotel provides wheelchair access and wheelchair-accessible bathrooms.
3-Star Hotel
The Comfort Suites At Plaza Mall provides spacious suites and a complimentary breakfast. It is favorably positioned near Plaza Mall, which offers convenience for shopping and dining.
Hotel with Outdoor Pool
This hotel features a pleasant outdoor pool. Children particularly enjoy the pool, even though it is somewhat small.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Guest Reviews
Comfort Suites At Plaza Mall boasts an exceptional location highly praised by its guests. Strategically situated off the highway and central to many conveniences, the hotel is within easy reach of numerous restaurants, shops and shopping centers, including the popular La Plaza Mall. Guests consistently highlight the convenience of having everything nearby, making it an ideal choice for both shopping enthusiasts and casual travelers.
The location is described as excellent, superb and even magnificent, emphasizing its accessibility and proximity to key attractions. Ample parking facilities further enhance its appeal, making it convenient for those driving in. The cleanliness of the hotel, spacious rooms and friendly staff also stand out, contributing to an overall positive experience.
While a few reviews mention some shortcomings in facilities and rooms, the overwhelming consensus underscores the unbeatable location and the excellent service provided by the staff. Whether for shopping, dining or simply exploring the area, Comfort Suites At Plaza Mall offers a well-placed and comfortable stay for its guests.
Comfort Suites At Plaza Mall offers a breakfast experience that elicits mixed feedback from its guests. Many appreciate the breakfast, describing it as good, tasty and a nice way to start the day, especially noting the inclusion of items like bacon and eggs. The hotel's excellent location also frequently receives positive remarks.
However, numerous reviews highlight areas for improvement. Guests often mention that the breakfast lacks variety and is sometimes cold. The breakfast area itself is small, leading to congested dining conditions during busy times. Additionally, the breakfast service ends early, at 9 am even on weekends, which many guests find inconvenient.
The efficiency of the breakfast service also gets criticized with some guests reporting that food runs out quickly and isn't replenished in a timely manner. The limited selection and absence of certain items, such as fruit and sufficient quantities of food, leave some guests disappointed.
Although the breakfast is generally described as acceptable and adequate to kickstart the day, it appears clear that a little more effort in variety, availability and dining space could significantly enhance the overall guest experience.
Comfort Suites At Plaza Mall offers generously sized and highly comfortable rooms that consistently garner positive remarks from guests. The rooms are described as very spacious, allowing ample room for movement and relaxation. Despite occasional comments on outdated facilities and minor maintenance issues, cleanliness is a highlighted feature, as the rooms are often noted to be super clean upon check-in.
The rooms come well-equipped with modern conveniences, including mini fridges, microwaves and desks, creating a homely and practical environment for both leisure and work. Beds and pillows receive high praise for their comfort, ensuring a restful stay for visitors. The inclusion of amenities like minifridges and dining tables adds to the overall positive experience.
In addition, the hotel offers excellent service and is situated in a prime location, further enhancing its appeal. Breakfast, pool access and staff attentiveness are appreciated extras that contribute to a satisfying stay. While some guests have pointed out issues like mold in the bathroom or a non-working fridge, these instances appear to be exceptions rather than the rule. Overall, the expansive, clean and well-decorated rooms at Comfort Suites At Plaza Mall provide great value and comfort to their guests.
At Comfort Suites At Plaza Mall, guests consistently highlight the positive experience they've had with the hotel's beds. Words like clean, comfortable and very comfortable dominate the feedback, emphasizing the restful sleep visitors enjoyed. The mattresses, described as super comfortable and extremely comfortable, seem to be a notable feature of the rooms. The pillows, when mentioned, were also praised for their comfort and cleanliness.
However, not all reviews were glowing. Some guests found the beds disappointingly saggy, comparing them to hammocks and others noted that some beds felt very old and uncomfortable. Despite a few instances of dissatisfaction, the overall consensus suggests that Comfort Suites has made a strong impression with their bed quality, making it a solid choice for travelers seeking a good night's sleep.
The Comfort Suites At Plaza Mall has a mix of feedback regarding its cleanliness. Generally, many guests found the property to be clean with particular praise for the clean and spacious rooms, comfortable facilities and good location. Positive mentions highlight the overall cleanliness of the hotel upon arrival and how everything looks very clean and beautiful. Guests appreciated the nice and clean smell throughout the hotel and the cleanliness of communal areas like the pool and restrooms.
However, there were numerous comments indicating areas for improvement. Some guests experienced inconsistencies with room cleaning services, noting that the rooms were not cleaned daily and in a few cases, cleaning was only performed after several days or was subpar. The presence of roaches and bad smells, especially from carpets, were also points of concern. Reports of dirty rooms and insufficient trash collection further detracted from the experience for some visitors.
Staff friendliness and the hotel's comfort were also positively noted, suggesting that while there are some issues with housekeeping frequency and thoroughness, the foundational aspects of the hotel maintain a level of quality in line with guest expectations.
Comfort Suites At Plaza Mall has garnered numerous positive reviews for its exceptional service and attentive staff. Guests frequently praised the friendly and helpful nature of the receptionists, who are noted for their politeness and efficiency in facilitating smooth stays. The hotel staff is consistently described as kind, very good and attentive with particular commendations for their swift and effective resolution of issues.
Several guests highlighted the prompt and considerate retrieval of valuable lost items, showcasing the team's dedication and honesty. The attentive nature of the kitchen staff and the quality of the breakfast service also received appreciative remarks.
Despite a few isolated incidents regarding attitude and service, the overwhelming majority of feedback emphasizes the excellent, friendly and efficient service provided by the hotel team. The staff's kindness and their willingness to assist were repeatedly noted, contributing to the overall positive experience for guests at Comfort Suites At Plaza Mall.
Guests generally remarked on the Wi-Fi at Comfort Suites At Plaza Mall, describing it as having a good signal and effective for their needs. However, some reviews pointed out inconsistencies, noting times when there was no internet or the connection did not work at all. Despite these challenges, certain reviews still found the overall experience to be acceptable.
Guest reviews of Comfort Suites At Plaza Mall generally highlight positive aspects of the hotel’s pool. Many guests found the pool to be pleasant, fine and even perfect for their needs. Several reviews mentioned that children particularly enjoyed the pool, even though it was somewhat small. The cleanliness of the pool was appreciated by some, though there were a few remarks about it being somewhat dirty. While there is a noted lack of shade by the pool area, the overall sentiment remains favorable with many guests expressing satisfaction with their pool experience.
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Location
The location is described as excellent, superb and even magnificent, emphasizing its accessibility and proximity to key attractions. Ample parking facilities further enhance its appeal, making it convenient for those driving in. The cleanliness of the hotel, spacious rooms and friendly staff also stand out, contributing to an overall positive experience.
While a few reviews mention some shortcomings in facilities and rooms, the overwhelming consensus underscores the unbeatable location and the excellent service provided by the staff. Whether for shopping, dining or simply exploring the area, Comfort Suites At Plaza Mall offers a well-placed and comfortable stay for its guests.
Breakfast
However, numerous reviews highlight areas for improvement. Guests often mention that the breakfast lacks variety and is sometimes cold. The breakfast area itself is small, leading to congested dining conditions during busy times. Additionally, the breakfast service ends early, at 9 am even on weekends, which many guests find inconvenient.
The efficiency of the breakfast service also gets criticized with some guests reporting that food runs out quickly and isn't replenished in a timely manner. The limited selection and absence of certain items, such as fruit and sufficient quantities of food, leave some guests disappointed.
Although the breakfast is generally described as acceptable and adequate to kickstart the day, it appears clear that a little more effort in variety, availability and dining space could significantly enhance the overall guest experience.
Rooms
The rooms come well-equipped with modern conveniences, including mini fridges, microwaves and desks, creating a homely and practical environment for both leisure and work. Beds and pillows receive high praise for their comfort, ensuring a restful stay for visitors. The inclusion of amenities like minifridges and dining tables adds to the overall positive experience.
In addition, the hotel offers excellent service and is situated in a prime location, further enhancing its appeal. Breakfast, pool access and staff attentiveness are appreciated extras that contribute to a satisfying stay. While some guests have pointed out issues like mold in the bathroom or a non-working fridge, these instances appear to be exceptions rather than the rule. Overall, the expansive, clean and well-decorated rooms at Comfort Suites At Plaza Mall provide great value and comfort to their guests.
Beds
However, not all reviews were glowing. Some guests found the beds disappointingly saggy, comparing them to hammocks and others noted that some beds felt very old and uncomfortable. Despite a few instances of dissatisfaction, the overall consensus suggests that Comfort Suites has made a strong impression with their bed quality, making it a solid choice for travelers seeking a good night's sleep.
Cleanliness
However, there were numerous comments indicating areas for improvement. Some guests experienced inconsistencies with room cleaning services, noting that the rooms were not cleaned daily and in a few cases, cleaning was only performed after several days or was subpar. The presence of roaches and bad smells, especially from carpets, were also points of concern. Reports of dirty rooms and insufficient trash collection further detracted from the experience for some visitors.
Staff friendliness and the hotel's comfort were also positively noted, suggesting that while there are some issues with housekeeping frequency and thoroughness, the foundational aspects of the hotel maintain a level of quality in line with guest expectations.
Staff
Several guests highlighted the prompt and considerate retrieval of valuable lost items, showcasing the team's dedication and honesty. The attentive nature of the kitchen staff and the quality of the breakfast service also received appreciative remarks.
Despite a few isolated incidents regarding attitude and service, the overwhelming majority of feedback emphasizes the excellent, friendly and efficient service provided by the hotel team. The staff's kindness and their willingness to assist were repeatedly noted, contributing to the overall positive experience for guests at Comfort Suites At Plaza Mall.
Wi-Fi
Pool
Yes, Comfort Suites At Plaza Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Suites At Plaza Mall.
No, Comfort Suites At Plaza Mall doesn't allow dogs.
Yes, parking facilities are available at Comfort Suites At Plaza Mall.
Yes, Comfort Suites At Plaza Mall has a gym.
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