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Summary of reviewsLa Quinta by Wyndham McAllen La Plaza Mall receives wide acclaim for various aspects, making it a favored choice among travelers.
Its prime location is frequently highlighted for convenience, situated near La Plaza Mall, popular restaurants and entertainment options. Guests appreciate the easy access to essential amenities like gas stations and retail stores, blending accessibility with tranquility. This makes it an ideal spot for shopping sprees and family retreats, enhanced by its close proximity to downtown and major highways. The pet-friendly policy is also a popular feature, accommodating those who travel with their furry companions.
The breakfast service is generally well-received with guests praising the variety of options and the inclusion of choices like almond milk. The overall service and cleanliness in the breakfast area stand out, although there are some occasional complaints about limited variety and food items running out quickly.
Rooms at the hotel are noted for their spaciousness and comfort, equipped with essential amenities like a microwave, fridge and flat-screen TV. Despite occasional mentions of inadequate lighting and noise due to thin walls, the cleanliness and modern appearance of the rooms contribute to a pleasing stay. The beds, in particular, are frequently described as very comfortable with guests often highlighting the cleanliness of the bedding.
La Quinta by Wyndham McAllen is widely praised for its cleanliness. Positive remarks often highlight spotless rooms and well-maintained facilities, supported by friendly and professional housekeeping staff. Isolated issues such as sticky floors and dusty areas are noted but do not significantly detract from the overall positive impression.
The staff consistently receive commendations for their friendliness and helpfulness, playing a crucial role in creating a welcoming atmosphere. Isolated incidents of less favorable interactions are mentioned but are overshadowed by the overall positive feedback about the team's dedication.
The hotel's wifi service receives mixed reviews with guests noting good connectivity at times but also experiencing slow and unreliable connections. The outdoor pool is praised for being clean and well-maintained, though some suggest improvements such as additional tables and umbrellas.
Parking is generally satisfactory with ample free parking spaces available, though limited space can occasionally be an issue. The hotel's pet-friendly policy is a significant plus, making it a top choice for travelers with pets.
Overall, La Quinta by Wyndham McAllen La Plaza Mall is commended for its excellent service, cleanliness and comfort, offering good value for a three-star hotel. Guests appreciate the welcoming environment and quality amenities, making it a reliable and pleasant destination. Show more
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Categories
Dog Friendly Hotel
This La Quinta location welcomes pets and offers amenities such as free breakfast and Wi-Fi. The proximity to La Plaza Mall makes it convenient for guests.
Hotel with Swimming Pool
Features an outdoor pool and is located near La Plaza Mall. It provides convenient access to shopping and dining.
Outdoor Pool
Hotel with Parking
The hotel provides free private parking for guests. This on-site parking offers a convenient place to leave vehicles during their stay.
EV charging stations
Hotel with Gym
This hotel is listed as having a gym. Guests can utilize this amenity for their fitness needs.
Hotel with EV Charging Stations
La Quinta by Wyndham McAllen La Plaza Mall provides 2 electric vehicle charging stations. These facilities are available 24/7 and have recent successful charge reports from users.
3-Star Hotel
This hotel is a popular choice due to its proximity to La Plaza Mall and offers amenities such as a fitness center. It provides a comfortable stay with convenient access to shopping and dining options.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool and is conveniently located near La Plaza Mall and McAllen International Airport.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Room Types
Queen Room with Two Queen BedsThis room features a 50-inch HDTV, microwave, mini fridge and a single cup coffee maker. A work desk and a Bluetooth compatible media phone are provided.
Standard King RoomThis room features a 50-inch HDTV, microwave, mini fridge and a single cup coffee maker. A work desk and a Bluetooth compatible media phone are provided.
Deluxe King Suite - Non-SmokingThis room features a 50-inch HDTV, microwave, mini fridge and a single cup coffee maker. A work desk and a Bluetooth compatible media phone are provided.
There is also a seating area with a sofa bed.
Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-SmokingThe family room offers air conditioning, as well as a private bathroom boasting a bath. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
King Room with Bath Tub - Mobility Accessible/Non-SmokingThe triple room offers air conditioning, as well as a private bathroom featuring a bath. The unit offers 1 bed.
1 King Bed, Deluxe Mobility Accessible Room, Bathtub w/ Grab Bars, Non-SmokingThe family room provides air conditioning, as well as a private bathroom featuring a bath. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Nestled in McAllen, La Quinta by Wyndham earns high praise for its incredibly convenient location. Guests frequently highlight its proximity to the La Plaza Mall, popular restaurants and various entertainment options, making it a central hub for visitors. The hotel is noted for being close to essential amenities such as gas stations, small shops and larger retail stores, providing everything one might need within arm's reach.
Travelers appreciate the quiet surroundings despite the bustling vicinity, creating an ideal balance of accessibility and tranquility. The hotel's location is also hailed for its convenience to the downtown area and quick access to major highways, facilitating easy travel throughout the city.
Additionally, the pet-friendly policy is a big hit among guests, further enhancing the appeal of its prime location. It's a favorite choice for both shopping sprees and family retreats due to its closeness to various attractions like Quinta Mazatlan Nature Center. With an excellent combination of a central location, cleanliness and affordable pricing, La Quinta by Wyndham McAllen stands out as a top choice for visitors.
Breakfast
The breakfast at La Quinta by Wyndham McAllen La Plaza Mall generally receives positive feedback with many guests describing it as very good, delicious and complete. There are numerous mentions of a good variety of options and tasty food with some highlighting almond milk availability and excellent overall service and cleanliness.
However, the reviews also indicate areas for improvement. Common complaints include a lack of variety, food running out quickly and breakfast hours being too short or ending too early. Some guests found the breakfast to be basic or average, suggesting it could use more variety and healthier options. Additionally, there were occasional mentions of unappealing or improperly cooked items, such as bacon and eggs and issues with beverage machines.
Service-related issues also cropped up with a few guests noting unfriendly staff attitudes or slow replenishment of breakfast items. Despite these drawbacks, many guests were satisfied with the breakfast, appreciating the inclusion of a complimentary meal and the variety offered, especially in comparison to other hotels during COVID times.
Rooms
The rooms at La Quinta by Wyndham McAllen La Plaza Mall generally receive positive remarks for their spaciousness and comfort. Guests frequently mention that the rooms are clean and well-maintained with some highlighting that the room size is ample and accommodates all essential amenities, such as a microwave, fridge and flat-screen TV. The beds are often noted as comfortable and the air conditioning is effective, adding to the overall pleasant experience. Wheelchair accessibility is also thoughtfully designed within the room layouts.
However, there are a few consistent criticisms. Lighting in the rooms is often described as inadequate, making them appear dark. Some guests mention that the rooms are on the smaller side and have issues with noise due to thin walls. Cleanliness has also been a point of contention with a few reviews noting that certain areas, such as windows and corners, were overlooked during cleaning and detailing issues like dust and smells.
Despite these drawbacks, many guests appreciate the modern appearance of the rooms and the integrated facilities, such as the pool, gym and breakfast area. The combination of spaciousness, comfort and cleanliness seems to provide an overall satisfying stay for most visitors, even though there’s room for improvement in certain areas.
Beds
La Quinta by Wyndham McAllen La Plaza Mall offers an experience marked by predominantly positive feedback about its bedding. Guests frequently highlight the comfort of the beds, noting them as very comfortable with many describing the bed comfort as great. Specific mentions include fantastic posturepedic beds and some stating it's the most comfortable bed they've slept in. However, not all experiences are universally positive; there are mentions of some beds being stiff and old with a few guests finding the beds somewhat uncomfortable. The pillows receive mixed reviews; while they are generally deemed good by some, others find them high and hard. Sofa beds do not seem to meet the same comfort standards as the main beds, often described as very uncomfortable. Overall, the hotel's efforts to ensure cleaning are praised with beds, mattresses and sheets often marked as clean and comfortable. Despite some inconsistencies, many guests find the bedding at La Quinta offering a restful night’s sleep.
Cleanliness
La Quinta by Wyndham McAllen La Plaza Mall is frequently praised for its cleanliness with many guests describing their rooms as clean, spotless and very well maintained. Rooms are often cited as spacious and comfortable, contributing to a pleasant stay. Guests commonly note the hotel's overall cleanliness, including clean facilities and a tidy atmosphere, well-supported by a professional and friendly staff. Daily housekeeping services ensure rooms are freshened up regularly, enhancing the overall experience.
However, some guests have reported issues, such as sticky floors, dirty pools and dusty or humid rooms. There were occasional mentions of dirty carpets, bathroom conditions and unemptied trash. Notably, a few reviewers encountered specific cleanliness lapses, including dirty sheets, uncleaned rooms and residual odors in bathrooms. Despite these sporadic concerns, the general consensus highlights solid cleaning practices and the hotel’s commitment to maintaining a clean environment.
Staff
La Quinta by Wyndham McAllen La Plaza Mall is consistently praised for its outstanding staff performance. Numerous reviews highlight the team's friendliness, helpfulness and exceptional customer service. Guests find the staff to be courteous, attentive and polite, ensuring a welcoming atmosphere from the moment they arrive. The reception staff, in particular, are frequently noted for their super attentive and professional manner. Many visitors appreciate the accommodating nature of the team, describing them as very nice and inviting, which significantly enhances the overall guest experience.
However, there are some isolated mentions of less favorable experiences, including reports of unfriendly attitudes and issues with professionalism. Despite these occasional drawbacks, the majority of feedback reflects a positive impression of the staff’s dedication to their roles. Guests commend the consistent excellent service and the reassuring presence of a friendly, kind and supportive team. Overall, the exemplary service at La Quinta by Wyndham McAllen La Plaza Mall is a significant contributor to guests' satisfaction, reinforcing the hotel as a desirable destination.
Wi-Fi
La Quinta by Wyndham McAllen La Plaza Mall presents a mixed experience with its wifi service. Guests have noted that the internet connection is generally good, enabling them to stay connected. However, there have been multiple instances where the wifi was described as slow, limited or not working altogether. Some guests felt the free wifi provided was inferior compared to other hotels. The recurring theme suggests that while the hotel does offer internet service, there is room for improvement in terms of reliability and speed.
Pool
The outdoor pool at 'La Quinta by Wyndham McAllen La Plaza Mall' impresses with its cleanliness and well-maintained appearance. Guests frequently note that both the pool and the jacuzzi are kept in commendable condition, enhancing the overall swimming experience. Though some have mentioned that the pool area could benefit from additional tables and an umbrella for more convenience and comfort, the general consensus is positive. While the pool area itself maintains a nice and inviting atmosphere, there have been occasional issues such as brief periods when the pool door was broken or the pool being under renovation. Some older aspects of the pool area may feel a bit dated and guests have suggested an upgrade like a heated pool room would be appreciated. Nonetheless, visitors appreciate the nice pool area and its welcoming environment, which lacks the presence of pets, ensuring a pleasant swim.
Parking
The parking situation at La Quinta by Wyndham McAllen La Plaza Mall generally receives positive feedback from guests. Many appreciate the availability of free parking and highlight the spacious and good parking facilities. Guests find the parking area to be quite sufficient with numerous spaces available for their convenience. While a few reviews mention that parking can occasionally be a problem due to limited space, the overall sentiment suggests that the hotel offers a satisfactory parking experience.
3 Star
La Quinta by Wyndham McAllen La Plaza Mall stands out as a commendable choice among three-star accommodations. Guests frequently highlight the excellent service provided by the attentive staff, which contributes significantly to a pleasant stay. The hotel is praised for being clean and comfortable with good amenities that enhance the overall experience. Many reviewers note that it offers good value for the price, making it a reliable option for those seeking comfort without breaking the bank. While it maintains the standards of a three-star hotel, its welcoming environment and quality offerings make it a noteworthy destination for travelers.
Outdoor Pool
The outdoor pool at La Quinta by Wyndham McAllen La Plaza Mall generally receives favorable feedback from guests. Described as clean and well-maintained, the pool is often highlighted positively with several guests noting it as nice and good. However, there are occasional mentions indicating room for improvement in the pool area and a need for more consistent attention to its cleanliness. Some reviews also mention instances of the pool being out of order for a period of time, suggesting that maintenance could sometimes be more prompt. Despite these minor issues, the overall sentiment towards the pool remains largely positive, making it a pleasant feature for guests.
Dog Friendly
La Quinta by Wyndham McAllen La Plaza Mall stands out for its pet-friendly environment. Guests consistently highlight the property's welcoming attitude toward dogs and other pets, emphasizing that dogs can comfortably stay in the rooms with their owners. The hotel’s accommodating nature ensures that both pets and their owners feel at ease throughout their stay. This super pet-friendly approach makes it an ideal choice for travelers looking to bring their furry companions along.
Yes, La Quinta by Wyndham McAllen La Plaza Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta by Wyndham McAllen La Plaza Mall.
Yes, La Quinta by Wyndham McAllen La Plaza Mall welcomes dogs.
Yes, parking facilities are available at La Quinta by Wyndham McAllen La Plaza Mall.
Yes, La Quinta by Wyndham McAllen La Plaza Mall has a gym.