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Summary of reviewsMotel 6 in McAllen, TX benefits significantly from its highly favorable location, garnering praise for its accessibility to various businesses, shopping centers, restaurants and major highways. Its proximity to the McAllen Mall, HEB, Starbucks and the airport makes it a convenient choice for travelers, ensuring easy access to daily errands, spontaneous outings and necessary amenities. The surrounding area is also noted for being safe, which adds to the convenience factor.
Though the hotel does not offer breakfast or in-room coffee makers, the staff consistently receives positive remarks for their commendable service and friendliness. Housekeeping is generally attentive, though the occasional mention of rudeness or lapses in cleaning persists. Multilingual abilities of the staff are appreciated and figures such as the manager Javier receive particular praise for their problem-solving and customer-focused approach.
The rooms, however, present a mixed experience with some guests noting cleanliness and basic amenities like refrigerators and microwaves, while many others highlight significant issues. There are recurring complaints about small room sizes, dirty floors, stained bedding and cigarette smells. Bathroom cleanliness varies with some disturbing reports of mold, dirty showers and broken fixtures. Furthermore, the presence of pests and malfunctioning door locks have led to sentiments of feeling unsafe for several guests.
Cleanliness across the property is another point of concern with varied reviews ranging from rooms being clean to complaints about dirt, hair and pests. The pool, too, sees mixed reactions—some reviews highlight it as a nice feature while others lament its frequent inaccessibility and maintenance issues.
The Wi-Fi experience provides a clearer picture of inconsistency with many guests grappling with weak, slow or non-existent signals, particularly in rooms far from the reception area.
Lastly, the beds often receive critical assessments due to their discomfort and poor condition. Numerous guests complain about old, sunken mattresses showing visible springs and holes, indicating the urgent need for an upgrade.
Overall, Motel 6 McAllen, TX showcases notable strengths in location and staff hospitality, but it has significant areas needing improvement, particularly in room quality, cleanliness and amenity reliability. Show more
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Categories
Dog Friendly Hotel
As part of the Motel 6 chain, this location typically offers pet-friendly accommodations at an affordable price.
Accessible Hotel
Motel 6-Mcallen, TX provides wheelchair access and accessible rooms. Specifically, a Double Room Disability Access with a roll-in shower and additional handicap accessible features is available.
Hotel with Outdoor Pool
This motel offers year-round outdoor pool access. It is located in McAllen.
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
4-Star Hotel
Room Types
Queen RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Quadruple RoomThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Double Room - Disability AccessThis room includes a roll-in shower and additional handicap accessible features.
Deluxe Quadruple Room - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Deluxe Queen Room - Non-SmokingThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room - Disability Access - Roll In ShowerThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
6.7
Rated
Location
Motel 6 in McAllen, TX, boasts a highly favorable location that consistently impresses its guests. Nestled conveniently close to an array of businesses, shopping centers and dining options, the hotel earns praise for its accessibility and central position. Visitors find it particularly advantageous for its proximity to the McAllen Mall, HEB, Starbucks and various restaurants. The easy access to major highways and the short distance to the airport make it an excellent choice for travelers, whether they are in town for shopping, dining or catching flights.
The hotel is also lauded for being within walking distance to grocery stores, shops and eateries, making daily errands and spontaneous outings hassle-free. The strategic location allows guests to reach their destinations quickly and efficiently, adding a layer of convenience to their stay. Safety and accessibility are other positive points often noted with the area being deemed secure and the layout designed to facilitate quick access to needed amenities.
While traffic in the area can sometimes be a drawback, the overwhelming consensus is undeniably positive about the location's benefits. The blend of reasonable pricing and a prime location, alongside friendly service, cements Motel 6’s status as a reliable accommodation choice in McAllen for those seeking both convenience and value.
Breakfast
Motel 6 Mcallen, TX has a lot going for it with its convenient location and amazing staff that consistently garners positive remarks from guests. The rooms are noted to be clean and spacious, contributing to a comfortable stay. However, one key aspect consistently pointed out by guests is the absence of breakfast offerings at the hotel. There is no breakfast service provided and neither coffee nor coffee makers are available in the rooms, which some guests found disappointing. While the lack of breakfast amenities may be a drawback for some visitors, the other accommodations and services provided by the hotel are generally well-received.
Rooms
When considering a stay at Motel 6 in McAllen, TX, the reviews present a mixed bag of experiences that lean heavily towards areas requiring improvement. Guests frequently mentioned small room sizes with many noting that the rooms felt cramped and outdated. Cleanliness was a recurrent issue with numerous reviews pointing out dirty floors, stained bedding, cigarette smells and overall poor maintenance. Issues with the bathroom were also highlighted, including dirty showers and bathtubs, inadequate water pressure, mold and broken fixtures.
On the positive side, a few reviews did state that the rooms were clean and adequate for sleeping and some guests appreciated basic amenities like the availability of a refrigerator and microwave in certain rooms. However, these positive points seem to be overshadowed by the negative aspects, such as the frequent presence of pests like bed bugs and cockroaches. Multiple guests also felt unsafe due to malfunctioning door locks and inadequate security measures.
In summary, while there were occasional mentions of rooms being clean and the property offering basic amenities, the overall consensus from the reviews suggests that Motel 6 in McAllen is in dire need of substantial renovations, improved cleanliness and better maintenance to ensure a more comfortable and safer stay for its guests.
Beds
Guest reviews for the beds at Motel 6-McAllen, TX are overwhelmingly critical. Numerous guests found the mattresses to be extremely uncomfortable and in poor condition. Complaints often highlight issues such as sunken mattresses, visible springs, holes and overall deterioration. Many mentioned that the mattresses appeared old, worn out and in dire need of replacement. Despite a few mentions of beds being comfortable, the majority of feedback indicates a significant need for an upgrade to ensure a more pleasant sleeping experience for future guests.
Cleanliness
Visitors to Motel 6 in McAllen, TX, have frequently expressed mixed feelings about the cleanliness of the property. Some guests noted that their rooms were clean with clean sinks and beds, while others reported issues such as hair on bedsheets and worn towels. The cleanliness of bathrooms also varied greatly with several reports mentioning mold, stains and dirty bathtubs. Common areas such as the parking lot and outdoor walkways were described as littered with trash and the pool area received complaints about being dirty.
A significant portion of reviews highlighted a general sense of neglect and poor maintenance throughout the property. Smoky odors and cigarette burns on sheets were recurrent problems and some guests found cockroaches and other unwanted pests in their rooms. Several reviewers mentioned that their rooms were not cleaned daily and some even reported no cleaning during their entire stay.
While there were a few mentions of acceptable and even excellent cleaning experiences, the overarching sentiment emphasized the need for more thorough and consistent housekeeping, better maintenance of facilities and an overall upgrade to restore satisfactory conditions.
Staff
At Motel 6 in McAllen, TX, the staff shines through with commendable service and friendliness. Guests frequently highlight the amazing front desk service, emphasizing that the staff is always ready to help and attentive to their needs. Housekeeping garners praise for being particularly attentive and respectful, although there are occasional mentions of rudeness from some housekeepers. Management, especially the manager Javier, is noted for being awesome in handling issues and providing excellent service.
The multilingual abilities of the staff are appreciated with many noting their ability to communicate effectively in both English and Spanish. Despite some complaints about distracted reception staff and a few isolated incidents of unfriendly behavior, many guests still appreciate the overall friendliness and hospitality of the team.
The night shift receptionist and other front desk personnel are repeatedly recognized for being very kind and offering superb attention and service. Even in challenging situations, such as room changes or other complaints, their problem-solving capabilities and willingness to assist have stood out. Overall, the staff at Motel 6 in McAllen, TX, receives high marks for their friendly and customer-focused approach, making guest experiences pleasant and welcoming.
Wi-Fi
When considering Motel 6-Mcallen, TX, the wifi experience is mixed with a significant lean towards less favorable feedback. Many guests reported challenges, from the wifi not reaching their rooms to the signal being weak or non-existent. Common issues included the internet being extremely slow, unreliable and sometimes only functional near the reception area rather than throughout the rooms. On a brighter note, a few guests did mention that the wifi was stable and of good quality in certain areas, especially close to the reception. Despite the free internet, it's clear that potential guests relying heavily on a robust wifi connection should prepare for possible inconveniences.
Pool
Guests have mixed feelings about the pool at Motel 6 McAllen, TX. Some reviews highlight positive experiences, mentioning it as a pleasant spot for a dip and a clean, comfortable place to relax. Others note that it can be a favorable aspect of the motel when available. However, there are several mentions of the pool being dirty, in need of maintenance or even out of order. Many reviews express disappointment about the pool being closed or not accessible during their stay, which seems to be a recurring issue. This inconsistency suggests that while the pool has potential, its upkeep and availability might not always meet guests' expectations.
Outdoor Pool
Motel 6 in McAllen, TX offers an outdoor pool that is generally appreciated by guests with some describing it as pleasant and perfect for a dip. When open, it is noted for being clean and accessible. However, there have been instances when guests were disappointed to find that the pool was closed or not accessible during their stay.
Yes, Motel 6-Mcallen, TX has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Motel 6-Mcallen, TX.
Yes, Motel 6-Mcallen, TX welcomes dogs.
No, parking facilities aren't available at Motel 6-Mcallen, TX.