The Hilton Garden Inn Portland Downtown Waterfront garners predominantly positive reviews across several categories, emphasizing its prime location, quality of service and comfortable accommodations. Located in the heart of Portland's Old Port, the hotel offers easy access to waterfront views, dining, shopping and entertainment options. Guests enjoy the convenience of exploring the area on foot and appreciate the proximity to top-rated eateries like Fore Street Restaurant and Standard Baking Co. The hotel's clean and spacious rooms, along with an updated lobby and bar, further enhance the guest experience.
Breakfast at the hotel receives high praise for its quality and variety with both hot and cold options available. Guests particularly enjoy the breakfast cookies in the lobby and commend the waitstaff for their friendliness and helpfulness. Although some feel the breakfast is slightly pricey and would prefer a complimentary option, most agree it offers good value for money.
The rooms are frequently highlighted for their comfort and cleanliness with many guests appreciating the spacious accommodations and beautiful harbor views. The beds are often described as highly comfortable. While some feedback suggests that the rooms and bathrooms could benefit from updates and that noise can be an issue, the overall sentiment is one of satisfaction.
Cleanliness is another area where the hotel excels with numerous guests mentioning the neat and well-kept facilities. The housekeeping staff receive commendations for their thorough work and friendly demeanor. Although there are occasional reports of specific cleanliness issues, they are outweighed by the positive feedback.
One of the hotel's standout features is its exceptional staff, who are frequently described as friendly, helpful and professional. From the front desk to the housekeeping team, the staff consistently contribute to a pleasant and welcoming environment.
The pool and hot tub, along with the fitness center, are appreciated for their accessibility and extended hours, though some guests note that the pool could be warmer and the hot tub more functional.
Parking receives mixed reviews; while the valet service is praised for its efficiency and helpful staff, the cost is seen as a downside. However, the hotel's central location mitigates this issue for some guests, as it allows for easy walking access to many attractions.
Overall, the Hilton Garden Inn Portland Downtown Waterfront offers a convenient and comfortable stay with exceptional service, making it a top choice for visitors looking to immerse themselves in the vibrant downtown Portland life.
Hyatt Place Portland Downtown - Old Port Square is highly praised for its exceptional location in the heart of Portland’s historic Old Port district, offering guests easy access to the city’s top attractions, restaurants, shops, and waterfront. Guests frequently commend the spacious, clean rooms and the friendly, professional staff who contribute to a welcoming atmosphere. The hotel's complimentary breakfast stands out as a highlight, with a variety of quality options appreciated by many, although some mention minor areas for improvement such as coffee quality and dietary options.
The rooms are noted for their cleanliness, modern decor, and impressive views, providing a comfortable and quiet retreat for visitors. Families find the accommodations suitable, especially with the added convenience of pet-friendly policies and a small pool that delights children despite its size limitations.
The staff is consistently recognized for their warmth and eagerness to assist, enhancing guests’ experiences with local suggestions and efficient service. Parking, though considered costly, is positively reviewed for its convenience and the excellent service of the valet team.
While the hotel maintains a three-star rating, reflecting its service and amenities, its prime location and accommodating environment offer an appealing choice for both families and individuals looking to enjoy Portland’s vibrant atmosphere. Despite a few noted drawbacks in certain amenities like the pool and parking cost, the overall guest experience remains positive, making Hyatt Place Portland Downtown – Old Port Square a desirable destination for a pleasant stay in Maine.
Courtyard by Marriott Portland Downtown/Waterfront is a top choice for travelers seeking a comfortable and convenient stay in the heart of Portland. Its prime location on the waterfront, with close proximity to the historic Old Port district, offers guests easy access to an array of shops, restaurants, and bars, as well as key attractions like the Portland Museum of Science and the Victoria Mansion. The hotel's modern and well-maintained facilities, coupled with friendly and professional staff, create an inviting atmosphere.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness, and modern design. Guests enjoy comfortable, luxurious bedding and large, well-equipped bathrooms. Many visitors also appreciate the stunning views of the sea or harbor, enhancing their overall experience. The hotel's breakfast offerings receive mixed reviews, with many appreciating the options at the Bistro and the convenience of an on-site Starbucks, though there is room for improvement in variety.
The hotel's cleanliness is a standout feature, with guests noting the impeccable upkeep and modern aesthetic throughout the property. The staff is routinely commended for their welcoming and efficient service, contributing to a smooth and pleasant stay. The gym is well-equipped, featuring advanced amenities that cater to various workout preferences, making it a notable aspect of the hotel's offerings.
While the indoor pool garners appreciation for its warmth and upkeep, some express a desire for additional amenities like an outdoor pool or hot tub. Parking reviews are mixed; while valet service is praised for efficiency, costs can be a concern, though nearby free street parking offers an alternative. Beds, often described as among the most comfortable guests have experienced, add to the restful and enjoyable atmosphere provided by this hotel.
In summary, Courtyard by Marriott Portland Downtown/Waterfront excels in providing a modern, clean, and strategically located environment with top-notch service, ensuring a memorable stay in Portland.
Holiday Inn Portland-By the Bay by IHG, is lauded for its superb location in the heart of Portland, offering easy access to downtown, the port and the vibrant Old Port district. Guests appreciate its proximity to local attractions, shops, restaurants and the beautiful bay views, making it ideal for both leisure and business travelers. The hotel's central positioning ensures ease of exploring the city on foot.
The breakfast at the hotel garners a mix of reviews. Many guests enjoy the breakfast, describing it as delicious and sophisticated with a friendly staff enhancing the overall experience. Nonetheless, some find it overpriced and lacking in variety, especially for those with dietary restrictions. Despite these criticisms, the breakfast often provides a good start to the day for many visitors.
Dining at the hotel is generally praised with guests finding both the breakfast and dinner excellent. The quality of the cuisine, along with the convenience of room service and helpful staff recommendations for local dining, adds to a satisfying culinary experience.
Rooms at the Holiday Inn Portland-By the Bay are frequently described as spacious, comfortable and clean with modern amenities and beautiful views of the bay, harbor or city. While most guests find the sleeping arrangements very comfortable, a few mention less satisfactory experiences with beds and pillows. Cleanliness is well-maintained overall, although some isolated issues with bathroom and pool area cleanliness do arise.
The staff at the hotel receives consistent praise for their friendliness, professionalism and helpfulness. The team at the front desk, particularly staff members like Hannah, Todd, John and Kara, are often highlighted for going above and beyond in ensuring guests' satisfaction.
The hotel's pool, touted as Maine’s largest indoor pool, is a favorite among guests, offering a pleasant and relaxing experience despite occasional cleanliness concerns. The convenience of an indoor pool adds a significant plus to guests' stays.
Parking experiences are mixed with the availability of onsite parking appreciated, although the tightness of the spaces and additional fees are points of contention for some guests. Despite this, the convenience and reasonable charges compared to other venues make it a manageable aspect of the stay.
The hotel stands out as a family-friendly destination, offering spacious rooms and attentive service that cater to children and families. Safety and comfort are emphasized, ensuring a pleasant experience for guests of all ages.
Overall, the Holiday Inn Portland-By the Bay is recognized for its strategic location, exceptional staff, comfortable accommodations and family-friendly amenities. While there are areas for improvement, such as breakfast options, parking logistics and minor cleanliness issues, the hotel remains a highly recommended choice for visitors to Portland.
Categories
Pool
Heated Pool
Indoor Pool
Parking
EV charging stations
Family
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