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Accessible Hotels Taking Steps Towards Sustainability in Mecca
62 HOTELS IN AND AROUND MECCAMost popular user searches in Mecca: hotels with free wi-fi.
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Summary of reviews
The Hilton Hotel & Convention Jabal Omar Makkah receives widespread acclaim, particularly for its strategic location near the Holy Mosque, Al Masjid Al Haram. Guests commend its proximity—approximately a 5 to 10-minute walk—alongside modern amenities, spacious and clean rooms and exceptional views of the Haram, which enhance the overall visitor experience. The convenience is bolstered by nearby amenities such as restaurants, grocery stores like Bin Dawood and shopping centers. Despite a minor inconvenience posed by the hilly terrain, the availability of shuttle services mitigates this, making the hotel highly recommended for its location and accessibility.
The breakfast at the hotel stands out with high praise for its extensive variety and excellent quality. An impressive breakfast buffet, along with options for Suhoor and Iftar during Ramadan, highlights the focus on fresh, delicious and beautifully presented food. The attentive service and comfortable dining area add to the positive dining experience. However, there are occasional suggestions for increased variety to cater to different tastes, especially for those with dietary restrictions.
Dinner experiences are mixed with positive remarks about the variety and quality of the dinner buffet and the convenience offered by the Azure Restaurant. Guests staying in executive suites value the complimentary dinners and access to an executive lounge. Yet, some feel the dinner is overpriced with limited meal options for children and occasional issues with food quality and room service timing.
Rooms are frequently praised for their cleanliness, spaciousness and comfort. Modern decor and luxurious amenities are appreciated, especially the views of the Haram. While there are some reports of maintenance issues and occasional outdated furniture, the overall satisfaction with the rooms remains high. Efficient room service and responsive housekeeping are notable positives, though isolated cases of inadequate cleaning and maintenance are mentioned.
Cleanliness throughout the hotel receives strong positive feedback with guests describing the rooms and common areas as very clean and well-maintained. Housekeeping staff are recognized for their thorough and prompt service, although infrequent lapses, such as stained carpets or delayed room cleaning, are noted.
Staff interactions are predominantly positive with many guests highlighting helpful, polite and professional behavior across various departments. Instances of exceptional service are frequently mentioned, although some reviews cite slow check-in processes and occasional unresponsiveness or unprofessional behavior, particularly at reception.
WiFi services at the hotel receive mixed feedback. While some guests report strong and stable signals, many express dissatisfaction with weak or intermittent WiFi in rooms. Issues with connectivity and speed are common and although communal areas fare better, in-room WiFi experiences require significant improvement.
Parking at the hotel is a notable challenge with the high cost and disorganized process being major complaints. Limited parking spaces, lack of complimentary options and accessibility issues, particularly for disabled guests, contribute to a generally stressful parking experience.
Families find the hotel suitable with spacious rooms and family-friendly amenities. Staff efforts to accommodate families and the comfortable environment are appreciated, despite some accessibility concerns, particularly for strollers and elderly family members.
The beds at the hotel are highly praised for their comfort and quality, contributing to a restful stay. Despite isolated issues such as bed size suitability or mattress stiffness, the overall sentiment is that the beds are comfortable and conducive to a good night's sleep.
In summary, the Hilton Hotel & Convention Jabal Omar Makkah is highly recommended for its prime location, cleanliness, comfortable rooms and friendly staff. Areas like WiFi connectivity and parking could use improvement, but the hotel remains a favored choice for pilgrims and visitors seeking convenience and quality in Makkah.
The breakfast at the hotel stands out with high praise for its extensive variety and excellent quality. An impressive breakfast buffet, along with options for Suhoor and Iftar during Ramadan, highlights the focus on fresh, delicious and beautifully presented food. The attentive service and comfortable dining area add to the positive dining experience. However, there are occasional suggestions for increased variety to cater to different tastes, especially for those with dietary restrictions.
Dinner experiences are mixed with positive remarks about the variety and quality of the dinner buffet and the convenience offered by the Azure Restaurant. Guests staying in executive suites value the complimentary dinners and access to an executive lounge. Yet, some feel the dinner is overpriced with limited meal options for children and occasional issues with food quality and room service timing.
Rooms are frequently praised for their cleanliness, spaciousness and comfort. Modern decor and luxurious amenities are appreciated, especially the views of the Haram. While there are some reports of maintenance issues and occasional outdated furniture, the overall satisfaction with the rooms remains high. Efficient room service and responsive housekeeping are notable positives, though isolated cases of inadequate cleaning and maintenance are mentioned.
Cleanliness throughout the hotel receives strong positive feedback with guests describing the rooms and common areas as very clean and well-maintained. Housekeeping staff are recognized for their thorough and prompt service, although infrequent lapses, such as stained carpets or delayed room cleaning, are noted.
Staff interactions are predominantly positive with many guests highlighting helpful, polite and professional behavior across various departments. Instances of exceptional service are frequently mentioned, although some reviews cite slow check-in processes and occasional unresponsiveness or unprofessional behavior, particularly at reception.
WiFi services at the hotel receive mixed feedback. While some guests report strong and stable signals, many express dissatisfaction with weak or intermittent WiFi in rooms. Issues with connectivity and speed are common and although communal areas fare better, in-room WiFi experiences require significant improvement.
Parking at the hotel is a notable challenge with the high cost and disorganized process being major complaints. Limited parking spaces, lack of complimentary options and accessibility issues, particularly for disabled guests, contribute to a generally stressful parking experience.
Families find the hotel suitable with spacious rooms and family-friendly amenities. Staff efforts to accommodate families and the comfortable environment are appreciated, despite some accessibility concerns, particularly for strollers and elderly family members.
The beds at the hotel are highly praised for their comfort and quality, contributing to a restful stay. Despite isolated issues such as bed size suitability or mattress stiffness, the overall sentiment is that the beds are comfortable and conducive to a good night's sleep.
In summary, the Hilton Hotel & Convention Jabal Omar Makkah is highly recommended for its prime location, cleanliness, comfortable rooms and friendly staff. Areas like WiFi connectivity and parking could use improvement, but the hotel remains a favored choice for pilgrims and visitors seeking convenience and quality in Makkah.
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Accessible
Sustainability Journey
Health & Safety
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Summary of reviews
Hilton Suites Jabal Omar Makkah garners significant positive reviews for its prime location, exceptional service and high-quality facilities. Situated just a short walk from the Haram, the hotel offers unparalleled convenience for visitors with easy access to key gates like King Fahd Gate and King Abdullah Expansion. Its proximity to shopping centers, pharmacies and grocery stores, coupled with breathtaking views of the Haram from the rooms, enhances the overall experience.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
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Accessible
Sustainability Journey
Luxury
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+1
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Summary of reviews
Doubletree By Hilton Jabal Omar Makkah is well-received for its prime location close to the Haram, making it convenient for guests to visit the Holy Mosque. Many appreciated the hotel’s tidy and spacious rooms, which offer modern, elegant decor, comfortable furnishings and scenic views. The cleanliness of the property is frequently praised with dedicated housekeeping staff ensuring a well-maintained environment.
The breakfast experience is lauded for its diverse, fresh offerings and exceptional service from attentive staff, making it a highlight for many guests. Though the dinner experience receives a mix of reviews, it is generally enjoyed during special occasions like Ramadan. Room service is noted for its quality, despite some criticisms regarding menu variety and pricing.
Family-friendly amenities and the hotel's strategic location are particularly cherished by guests traveling with children with the 24/7 shuttle service to the mosque being a notable advantage. However, the uphill location and limited parking options pose challenges for some guests, especially the elderly. Despite minor critiques concerning room service and Wi-Fi connectivity, the hospitable, professional staff, highlighted by individual commendations, significantly enhance guests' experiences.
Overall, Doubletree By Hilton Jabal Omar Makkah provides a comfortable and welcoming stay with quality accommodations, exceptional breakfast service and a strategic yet peaceful location near the Haram, making it an attractive option for visitors to Makkah.
The breakfast experience is lauded for its diverse, fresh offerings and exceptional service from attentive staff, making it a highlight for many guests. Though the dinner experience receives a mix of reviews, it is generally enjoyed during special occasions like Ramadan. Room service is noted for its quality, despite some criticisms regarding menu variety and pricing.
Family-friendly amenities and the hotel's strategic location are particularly cherished by guests traveling with children with the 24/7 shuttle service to the mosque being a notable advantage. However, the uphill location and limited parking options pose challenges for some guests, especially the elderly. Despite minor critiques concerning room service and Wi-Fi connectivity, the hospitable, professional staff, highlighted by individual commendations, significantly enhance guests' experiences.
Overall, Doubletree By Hilton Jabal Omar Makkah provides a comfortable and welcoming stay with quality accommodations, exceptional breakfast service and a strategic yet peaceful location near the Haram, making it an attractive option for visitors to Makkah.
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Accessible
Sustainability Journey
Family
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Summary of reviews
Conrad Jabal Omar Makkah enjoys an outstanding reputation, particularly for its exceptional location, making it a top choice for visitors to Makkah. The hotel's proximity to the Haram, just a minute or short walk away, is frequently highlighted, affording guests incredible convenience for prayers and visits to significant city landmarks. This prime location, near popular shopping centers and offering fantastic views of the Kaaba, enhances the overall stay experience and is often described as perfect and superb.
Guests also laud the extensive and varied breakfast offerings at Conrad Jabal Omar Makkah. The quality of food is frequently noted as outstanding with a broad selection catering to diverse tastes, including international and local cuisines. The breakfast experience is described as amazing and memorable with special meals for kids and efficient service from friendly staff.
The dinner offerings receive mixed reviews. While many guests appreciate the variety and taste, particularly the international and Arabic cuisine, some find the food selections lacking in quality and variety. Pricing is another point of contention with several guests finding it expensive. However, the staff's attentiveness and the restaurant's ambiance are positively noted.
The rooms at Conrad Jabal Omar Makkah are broadly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern decor, large bathrooms and cozy beds with family-friendly connected rooms adding convenience. The beautiful views, especially partial views of the Haram, significantly enhance the experience. Though some minor issues with outdated furniture and occasional lapses in cleaning services are mentioned, the overall sentiment remains positive.
Cleanliness is a significant highlight with the hotel maintaining high standards across its rooms and common areas, contributing to a luxurious feel. The housekeeping services receive particular praise for their attentiveness and efficiency.
The staff service is another strong point at Conrad Jabal Omar Makkah, characterized by warmth, friendliness and professionalism. Guests frequently commend the hospitable and accommodating nature of staff across all departments, from reception to housekeeping and restaurant services. The efforts of specific staff members who go the extra mile to provide exceptional service are often recognized, enhancing the overall guest experience.
The Wi-Fi service, however, elicits mixed feedback. While some guests find the connectivity adequate, many express dissatisfaction with slow speeds, weak signals and frequent disconnections. There is a need for improved internet service to meet the high expectations of guests.
Parking services are available but considered expensive by many guests who feel that parking fees should be included or reduced for hotel patrons. Navigating the parking area and managing tickets can also be cumbersome.
Conrad Jabal Omar Makkah is notably family-friendly with spacious accommodations and thoughtful services catering specifically to families. The hotel's proximity to the Haram, coupled with accommodating staff and special touches such as extra beds provided at no additional charge, make it highly recommended for families. Children enjoy the spacious rooms and kid-friendly meals, adding to the appeal for family stays.
The hotel's beds receive high marks for comfort with many guests recognizing the quality of sleep they provide. Though some occasional issues with bed conditions are noted, the general sentiment highlights the beds as a notable feature of the stay.
In conclusion, Conrad Jabal Omar Makkah excels in location, cleanliness, breakfast offerings, staff service and family-friendly accommodations. Areas for improvement include the dinner experience, Wi-Fi service and parking fees. Despite these minor shortcomings, the hotel maintains its status as a premier five-star establishment in Makkah, delivering a memorable and enjoyable stay for its guests.
Guests also laud the extensive and varied breakfast offerings at Conrad Jabal Omar Makkah. The quality of food is frequently noted as outstanding with a broad selection catering to diverse tastes, including international and local cuisines. The breakfast experience is described as amazing and memorable with special meals for kids and efficient service from friendly staff.
The dinner offerings receive mixed reviews. While many guests appreciate the variety and taste, particularly the international and Arabic cuisine, some find the food selections lacking in quality and variety. Pricing is another point of contention with several guests finding it expensive. However, the staff's attentiveness and the restaurant's ambiance are positively noted.
The rooms at Conrad Jabal Omar Makkah are broadly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern decor, large bathrooms and cozy beds with family-friendly connected rooms adding convenience. The beautiful views, especially partial views of the Haram, significantly enhance the experience. Though some minor issues with outdated furniture and occasional lapses in cleaning services are mentioned, the overall sentiment remains positive.
Cleanliness is a significant highlight with the hotel maintaining high standards across its rooms and common areas, contributing to a luxurious feel. The housekeeping services receive particular praise for their attentiveness and efficiency.
The staff service is another strong point at Conrad Jabal Omar Makkah, characterized by warmth, friendliness and professionalism. Guests frequently commend the hospitable and accommodating nature of staff across all departments, from reception to housekeeping and restaurant services. The efforts of specific staff members who go the extra mile to provide exceptional service are often recognized, enhancing the overall guest experience.
The Wi-Fi service, however, elicits mixed feedback. While some guests find the connectivity adequate, many express dissatisfaction with slow speeds, weak signals and frequent disconnections. There is a need for improved internet service to meet the high expectations of guests.
Parking services are available but considered expensive by many guests who feel that parking fees should be included or reduced for hotel patrons. Navigating the parking area and managing tickets can also be cumbersome.
Conrad Jabal Omar Makkah is notably family-friendly with spacious accommodations and thoughtful services catering specifically to families. The hotel's proximity to the Haram, coupled with accommodating staff and special touches such as extra beds provided at no additional charge, make it highly recommended for families. Children enjoy the spacious rooms and kid-friendly meals, adding to the appeal for family stays.
The hotel's beds receive high marks for comfort with many guests recognizing the quality of sleep they provide. Though some occasional issues with bed conditions are noted, the general sentiment highlights the beds as a notable feature of the stay.
In conclusion, Conrad Jabal Omar Makkah excels in location, cleanliness, breakfast offerings, staff service and family-friendly accommodations. Areas for improvement include the dinner experience, Wi-Fi service and parking fees. Despite these minor shortcomings, the hotel maintains its status as a premier five-star establishment in Makkah, delivering a memorable and enjoyable stay for its guests.
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Accessible
Sustainability Journey
Luxury
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+5
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Summary of reviews
Emaar Grand Hotel in Mecca enjoys an excellent location on Ibrahim Khalil Street, praised for its proximity to the Haram, being just a convenient 10-minute walk to the Masjid Al-Haram and the Kaaba. The vibrant surroundings include shops and restaurants, delighting guests with accessibility and ease, especially for families needing to manage short walking distances with children.
The breakfast at Emaar Grand Hotel is largely well-received, noted for its quality, freshness and variety. The generous buffet caters to a range of tastes, earning descriptors such as excellent and magnificent. Despite some critical remarks about the repetition and limited variety, the overall sentiment is positive regarding the breakfast experience.
Dinner reviews, however, are mixed with some guests complimenting the meal variety and quality, while others highlight areas needing improvement. Nonetheless, satisfactory and tasty experiences seem to be a common finding.
Rooms at Emaar Grand Hotel are generally comfortable, clean and spacious with particular praise for the beds and luxurious bathrooms. However, some discrepancies arise with room sizes when accommodating larger groups and occasional plumbing issues. The hotel needs to manage these aspects to consistently meet the expectations of a five-star establishment.
Cleanliness is a standout feature with most guests commending the tidy rooms and common areas, maintained through robust daily housekeeping. Friendly and cooperative staff significantly add to the overall positive atmosphere, providing an appreciated level of service, though occasional instances of uncooperativeness were mentioned.
The WiFi service at the hotel faces criticism due to instability and slow speeds, highlighting an area for improvement. Additionally, parking incurs a daily fee which some guests believe should be complimentary given the hotel’s rating.
Families find the Emaar Grand Hotel accommodating, especially due to its proximity to the Masjid and its ability to provide rooms with multiple beds and thoughtful arrangements for children. Although some issues were noted, such as booking inaccuracies and minor cleanliness concerns, the accommodations largely ensure a comfortable stay for families.
Beds receive favorable comments for comfort, contributing to restful sleep, though there are criticisms about the pillows and occasional cleanliness issues, including isolated reports of bed bugs. Guests generally appreciate the fresh bedding and ample towels, contributing to a satisfactory sleeping experience.
For its five-star rating, guest opinions vary significantly. Some feel the hotel does not entirely meet five-star standards, suggesting a truer rating might be lower. Conversely, others appreciate the value for money, finding the facilities and services exceed their expectations at the price point of a two-star hotel.
In summary, Emaar Grand Hotel presents a location well-suited for religious visitors with promising attributes in service, dining and accommodation that largely meet guest expectations, albeit with notable areas for improvement particularly in WiFi quality and consistency in room standards.
The breakfast at Emaar Grand Hotel is largely well-received, noted for its quality, freshness and variety. The generous buffet caters to a range of tastes, earning descriptors such as excellent and magnificent. Despite some critical remarks about the repetition and limited variety, the overall sentiment is positive regarding the breakfast experience.
Dinner reviews, however, are mixed with some guests complimenting the meal variety and quality, while others highlight areas needing improvement. Nonetheless, satisfactory and tasty experiences seem to be a common finding.
Rooms at Emaar Grand Hotel are generally comfortable, clean and spacious with particular praise for the beds and luxurious bathrooms. However, some discrepancies arise with room sizes when accommodating larger groups and occasional plumbing issues. The hotel needs to manage these aspects to consistently meet the expectations of a five-star establishment.
Cleanliness is a standout feature with most guests commending the tidy rooms and common areas, maintained through robust daily housekeeping. Friendly and cooperative staff significantly add to the overall positive atmosphere, providing an appreciated level of service, though occasional instances of uncooperativeness were mentioned.
The WiFi service at the hotel faces criticism due to instability and slow speeds, highlighting an area for improvement. Additionally, parking incurs a daily fee which some guests believe should be complimentary given the hotel’s rating.
Families find the Emaar Grand Hotel accommodating, especially due to its proximity to the Masjid and its ability to provide rooms with multiple beds and thoughtful arrangements for children. Although some issues were noted, such as booking inaccuracies and minor cleanliness concerns, the accommodations largely ensure a comfortable stay for families.
Beds receive favorable comments for comfort, contributing to restful sleep, though there are criticisms about the pillows and occasional cleanliness issues, including isolated reports of bed bugs. Guests generally appreciate the fresh bedding and ample towels, contributing to a satisfactory sleeping experience.
For its five-star rating, guest opinions vary significantly. Some feel the hotel does not entirely meet five-star standards, suggesting a truer rating might be lower. Conversely, others appreciate the value for money, finding the facilities and services exceed their expectations at the price point of a two-star hotel.
In summary, Emaar Grand Hotel presents a location well-suited for religious visitors with promising attributes in service, dining and accommodation that largely meet guest expectations, albeit with notable areas for improvement particularly in WiFi quality and consistency in room standards.
Categories
Sustainability Journey
Accessible
Luxury
$
+7
Info
Summary of reviews
Makkah Al Aziziah stands out as a prime destination for both leisure and pilgrimage visitors, thanks to its strategic location in the Al-Aziziyah district. The hotel offers easy access to The Kaabah and MasjidulHaram, along with a variety of dining and shopping options in the vicinity, including popular spots like Al-Baik and Al-Nouri Markets. The neighborhood's peaceful atmosphere, combined with ample transportation services, ensures guests can navigate both spiritual activities and urban conveniences with ease.
The breakfast offerings receive commendation for their diversity and taste, despite some concerns about variety and quality. The restaurant staff is praised for their courtesy and great service, which enhances the dining experience. The rooms are notably spacious and well-equipped, providing a comfortable retreat with added tranquility from views of the swimming pool. Cleanliness is generally well-maintained, with a focus on comfort and a clean environment, although isolated issues with housekeeping service and carpet cleanliness in corridors are mentioned.
Guests frequently highlight the exceptional service from the staff, who are articulate, respectful, and accommodating. The reception team is particularly noted for their efficient service and courteous interaction, contributing to a welcoming atmosphere. Staff members like Mr. Rakan Al-Qarni and Ms. Samaher are applauded for their exceptional manners and attentiveness to guest needs.
Overall, Makkah Al Aziziah creates a favorable impression with its blend of comfort, convenience, and dedicated service, making it an appealing choice for those visiting Makkah.
The breakfast offerings receive commendation for their diversity and taste, despite some concerns about variety and quality. The restaurant staff is praised for their courtesy and great service, which enhances the dining experience. The rooms are notably spacious and well-equipped, providing a comfortable retreat with added tranquility from views of the swimming pool. Cleanliness is generally well-maintained, with a focus on comfort and a clean environment, although isolated issues with housekeeping service and carpet cleanliness in corridors are mentioned.
Guests frequently highlight the exceptional service from the staff, who are articulate, respectful, and accommodating. The reception team is particularly noted for their efficient service and courteous interaction, contributing to a welcoming atmosphere. Staff members like Mr. Rakan Al-Qarni and Ms. Samaher are applauded for their exceptional manners and attentiveness to guest needs.
Overall, Makkah Al Aziziah creates a favorable impression with its blend of comfort, convenience, and dedicated service, making it an appealing choice for those visiting Makkah.
Categories
Sustainability Journey
Accessible
Spa
$
+5
Info
Summary of reviews
فندق المقام الراقي للشقق والغرف المفروشة يجذب ضيوفه بشكل كبير بفضل موقعه الاستراتيجي. يقع الفندق على بُعد حوالي 20 دقيقة سيرًا على الأقدام من الحرم، مما يسهل الوصول إلى المسجد الحرام. تواجد الفندق خلف معالم معروفة مثل فندق ديار المروة يُسهّل إيجاده، ويعزز وجود محطة حافلات قريبة من راحة الوصول للحرم، خاصة مع توفر خدمات مجانية للحافلات. يُلاحظ الضيوف وفرة المحلات والمطاعم في المنطقة المحيطة، مما يضفي مزيدًا من الراحة على الإقامة.
نظافة الفندق تُعتبر إحدى نقاط القوة الكبيرة له، حيث يُشيد الضيوف بنظافة وترتيب الغرف والمرافق العامة. الغرف نفسها قد تختلف في الحجم، حيث يجد البعض منها ضيقًا ومزدحمًا، بينما بعضها الآخر يُعتبر واسعًا ومريحًا. رغم بعض المشاكل المتعلقة بالتكييف المزعج ونقص بعض الإمدادات الأساسية، إلا أن الضيوف يقدرون الخدمة الجيدة ويوصون به للإقامات القصيرة مثل رحلات العمرة.
طاقم العمل في الفندق يحظى بإشادة كبيرة من الضيوف بفضل تعاملهم الودود والمساعد وغير المتكلف. تُسلط المديح على أفراد طاقم محددين مثل أحمد ومحمد وعمر، الذين يُظهرون أخلاقًا عالية واستعدادًا للمساعدة والتعاون. يُشيد الضيوف بالموظفين في الاستقبال لقدرتهم على تقديم خدمة ممتازة وتسهيل إجراءات التسجيل والخروج.
على الرغم من وجود خدمة الواي فاي المجانية في الفندق، إلا أن هناك آراء مختلطة حول جودتها. بعض الضيوف يشيرون إلى أن الاتصال جيد في الطوابق الأرضية، بينما يواجه الآخرون مشاكل في الطوابق العلوية.
من ناحية مواقف السيارات، يواجه الضيوف صعوبة في العثور على مواقف قريبة، حيث لا يوجد مواقف خاصة بالفندق وتكون المواقف العامة مزدحمة جدًا.
بالنسبة للعائلات، يُعتبر الفندق مناسبًا إلى حد كبير، حيث يوفر قسمًا عائليًا به مطبخ، لكن بعض الآراء تشير إلى أن الفندق أفضل للأفراد أو العائلات الصغيرة.
فيما يخص تجارب النوم، يُجمع الضيوف على أن الأسرة تحتاج إلى تحسينات كبيرة في ما يخص الحجم والراحة، حيث وُصفت الأسرة بأنها صغيرة وغير مريحة، والمراتب قديمة وتتسبب في إزعاج خلال النوم.
باختصار، يُعد فندق المقام الراقي خيارًا جيدًا للباحثين عن إقامة نظيفة ومريحة بالقرب من الحرم، مع طاقم عمل ودود ومساعد، على الرغم من بعض القيود المتعلقة بمواقف السيارات وجودة الواي فاي وأماكن النوم.
نظافة الفندق تُعتبر إحدى نقاط القوة الكبيرة له، حيث يُشيد الضيوف بنظافة وترتيب الغرف والمرافق العامة. الغرف نفسها قد تختلف في الحجم، حيث يجد البعض منها ضيقًا ومزدحمًا، بينما بعضها الآخر يُعتبر واسعًا ومريحًا. رغم بعض المشاكل المتعلقة بالتكييف المزعج ونقص بعض الإمدادات الأساسية، إلا أن الضيوف يقدرون الخدمة الجيدة ويوصون به للإقامات القصيرة مثل رحلات العمرة.
طاقم العمل في الفندق يحظى بإشادة كبيرة من الضيوف بفضل تعاملهم الودود والمساعد وغير المتكلف. تُسلط المديح على أفراد طاقم محددين مثل أحمد ومحمد وعمر، الذين يُظهرون أخلاقًا عالية واستعدادًا للمساعدة والتعاون. يُشيد الضيوف بالموظفين في الاستقبال لقدرتهم على تقديم خدمة ممتازة وتسهيل إجراءات التسجيل والخروج.
على الرغم من وجود خدمة الواي فاي المجانية في الفندق، إلا أن هناك آراء مختلطة حول جودتها. بعض الضيوف يشيرون إلى أن الاتصال جيد في الطوابق الأرضية، بينما يواجه الآخرون مشاكل في الطوابق العلوية.
من ناحية مواقف السيارات، يواجه الضيوف صعوبة في العثور على مواقف قريبة، حيث لا يوجد مواقف خاصة بالفندق وتكون المواقف العامة مزدحمة جدًا.
بالنسبة للعائلات، يُعتبر الفندق مناسبًا إلى حد كبير، حيث يوفر قسمًا عائليًا به مطبخ، لكن بعض الآراء تشير إلى أن الفندق أفضل للأفراد أو العائلات الصغيرة.
فيما يخص تجارب النوم، يُجمع الضيوف على أن الأسرة تحتاج إلى تحسينات كبيرة في ما يخص الحجم والراحة، حيث وُصفت الأسرة بأنها صغيرة وغير مريحة، والمراتب قديمة وتتسبب في إزعاج خلال النوم.
باختصار، يُعد فندق المقام الراقي خيارًا جيدًا للباحثين عن إقامة نظيفة ومريحة بالقرب من الحرم، مع طاقم عمل ودود ومساعد، على الرغم من بعض القيود المتعلقة بمواقف السيارات وجودة الواي فاي وأماكن النوم.
Categories
Sustainability Journey
Accessible
Family
$
+2
Info
Summary of reviews
Swissotel Makkah enjoys overwhelmingly positive reviews, particularly praised for its exceptional location within the Clock Tower complex, providing guests with unparalleled proximity to the sacred Masjid al-Haram. This strategic positioning is lauded for facilitating easy and quick access for pilgrims, enhancing their spiritual experience with stunning views of the Kaaba. The hotel's direct access to various dining and shopping options also adds to the convenience of the stay.
The breakfast experience at Swissotel Makkah stands out with its wide variety of fresh, delicious options and an international spread that caters to diverse tastes. Guests commend the lavish buffet, helpful staff and well-organized dining area, making each morning meal satisfying and enjoyable. Despite minor calls for more variation and regional cuisine, the breakfast remains a highlight.
Similarly, the dinner options, especially during Ramadan iftaar, receive high praise for their variety and quality. The excellent service and beautiful views of the Haram further enhance this dining experience. Although some guests found the dinner rates on the expensive side, the overall satisfaction with the food quality and atmosphere is notable.
The hotel rooms, while receiving mixed feedback, are generally appreciated for their cleanliness, comfort and modern amenities. Guests particularly enjoyed the spacious rooms and stunning Kaaba views, although some noted the smaller size of certain rooms and bathrooms. The professional and supportive staff contribute significantly to the positive experience, ensuring cleanliness and prompt service throughout the stay.
Swissotel Makkah also earns high marks for its exemplary staff, described consistently as kind, helpful and efficient. Guests frequently mention the warm welcomes and exceptional service provided by the team, from the reception to housekeeping and restaurant staff, creating a friendly and supportive atmosphere.
While Wi-Fi connectivity receives mixed reviews with some guests experiencing strong and fast connections and others facing intermittent issues, the overall sentiment remains positive. The hotel's cleanliness is highly commended with spotless rooms, well-maintained facilities and a modern ambiance contributing to a hygienic and comfortable stay.
Despite the lack of on-site parking being a significant inconvenience, particularly given the expensive nearby options, guests still find value in the hotel's offerings, especially when traveling with families. The family-friendly environment, complete with dedicated kids' areas and spacious accommodations, makes Swissotel Makkah a favored choice among family travelers.
Lastly, the beds at Swissotel Makkah receive glowing feedback for their comfort and support, enhancing guests' rest and overall experience. While there are occasional comments on the need for pillow improvements, the general consensus is that the beds contribute significantly to a pleasant and restful stay.
Swissotel Makkah, thus, combines strategic location, excellent service, cleanliness and comfort to create a highly recommended choice for both individual travelers and families, fulfilling their spiritual and practical needs during their stay.
The breakfast experience at Swissotel Makkah stands out with its wide variety of fresh, delicious options and an international spread that caters to diverse tastes. Guests commend the lavish buffet, helpful staff and well-organized dining area, making each morning meal satisfying and enjoyable. Despite minor calls for more variation and regional cuisine, the breakfast remains a highlight.
Similarly, the dinner options, especially during Ramadan iftaar, receive high praise for their variety and quality. The excellent service and beautiful views of the Haram further enhance this dining experience. Although some guests found the dinner rates on the expensive side, the overall satisfaction with the food quality and atmosphere is notable.
The hotel rooms, while receiving mixed feedback, are generally appreciated for their cleanliness, comfort and modern amenities. Guests particularly enjoyed the spacious rooms and stunning Kaaba views, although some noted the smaller size of certain rooms and bathrooms. The professional and supportive staff contribute significantly to the positive experience, ensuring cleanliness and prompt service throughout the stay.
Swissotel Makkah also earns high marks for its exemplary staff, described consistently as kind, helpful and efficient. Guests frequently mention the warm welcomes and exceptional service provided by the team, from the reception to housekeeping and restaurant staff, creating a friendly and supportive atmosphere.
While Wi-Fi connectivity receives mixed reviews with some guests experiencing strong and fast connections and others facing intermittent issues, the overall sentiment remains positive. The hotel's cleanliness is highly commended with spotless rooms, well-maintained facilities and a modern ambiance contributing to a hygienic and comfortable stay.
Despite the lack of on-site parking being a significant inconvenience, particularly given the expensive nearby options, guests still find value in the hotel's offerings, especially when traveling with families. The family-friendly environment, complete with dedicated kids' areas and spacious accommodations, makes Swissotel Makkah a favored choice among family travelers.
Lastly, the beds at Swissotel Makkah receive glowing feedback for their comfort and support, enhancing guests' rest and overall experience. While there are occasional comments on the need for pillow improvements, the general consensus is that the beds contribute significantly to a pleasant and restful stay.
Swissotel Makkah, thus, combines strategic location, excellent service, cleanliness and comfort to create a highly recommended choice for both individual travelers and families, fulfilling their spiritual and practical needs during their stay.
Categories
Accessible
Sustainability Journey
Luxury
$
+1
Info
Summary of reviews
Sheraton Makkah Jabal Al Kaaba Hotel offers a generally high-quality experience, especially in terms of its advantageous location and exceptional staff service. The hotel's proximity to the Haram, being just a 5 to 15-minute walk away, makes it ideal for pilgrims seeking convenient access to holy sites. However, the climb up the hill and ongoing construction nearby can pose challenges, particularly for elderly guests and those with mobility issues.
The cleanliness of the hotel is consistently praised with rooms, bathrooms and shared spaces being well-maintained and hygienic. This attention to cleanliness greatly enhances the overall guest experience. The rooms themselves are a mixed bag; while some guests find them small, many are pleased with upgrades to spacious suites featuring modern amenities and comfortable beds. Despite occasional issues with outdated rooms and inconsistent room service, the majority of guests report a comfortable stay with potential for room upgrades.
The hotel's breakfast evokes mixed reactions. While many guests enjoy the variety and quality of the offerings, including both Arabic and international dishes, others criticize the breakfast for being overpriced, lacking in variety and suffering from service inefficiencies. Dinner options also receive mixed reviews; some guests appreciate the buffet spreads, while others find the food quality and variety lacking.
Staff at Sheraton Makkah Jabal Al Kaaba Hotel are frequently commended for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific employees are often highlighted for exceptional service, contributing to a welcoming atmosphere that guests appreciate.
Despite some criticisms, such as slow and unreliable WiFi and the challenging incline to reach the hotel, the overall sentiment is positive. The hotel is also noted as being family-friendly, offering spacious and clean accommodations suitable for those traveling with children. The comfortable beds and high-quality sheets further enhance the guest experience, ensuring restful stays.
While some aspects, such as the lack of certain amenities like a gym or parking space, may not fully align with a five-star rating, the majority of guests find the hotel to be a high-standard establishment. The combination of its excellent location, cleanliness, service and comfortable accommodations make Sheraton Makkah Jabal Al Kaaba Hotel a recommended option for visitors to Makkah.
The cleanliness of the hotel is consistently praised with rooms, bathrooms and shared spaces being well-maintained and hygienic. This attention to cleanliness greatly enhances the overall guest experience. The rooms themselves are a mixed bag; while some guests find them small, many are pleased with upgrades to spacious suites featuring modern amenities and comfortable beds. Despite occasional issues with outdated rooms and inconsistent room service, the majority of guests report a comfortable stay with potential for room upgrades.
The hotel's breakfast evokes mixed reactions. While many guests enjoy the variety and quality of the offerings, including both Arabic and international dishes, others criticize the breakfast for being overpriced, lacking in variety and suffering from service inefficiencies. Dinner options also receive mixed reviews; some guests appreciate the buffet spreads, while others find the food quality and variety lacking.
Staff at Sheraton Makkah Jabal Al Kaaba Hotel are frequently commended for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific employees are often highlighted for exceptional service, contributing to a welcoming atmosphere that guests appreciate.
Despite some criticisms, such as slow and unreliable WiFi and the challenging incline to reach the hotel, the overall sentiment is positive. The hotel is also noted as being family-friendly, offering spacious and clean accommodations suitable for those traveling with children. The comfortable beds and high-quality sheets further enhance the guest experience, ensuring restful stays.
While some aspects, such as the lack of certain amenities like a gym or parking space, may not fully align with a five-star rating, the majority of guests find the hotel to be a high-standard establishment. The combination of its excellent location, cleanliness, service and comfortable accommodations make Sheraton Makkah Jabal Al Kaaba Hotel a recommended option for visitors to Makkah.
Categories
Accessible
Sustainability Journey
Luxury
$
+1
Info
Summary of reviews
Jumeirah Jabal Omar Makkah receives high praise from guests for its exemplary location, exceptional service and luxurious facilities. It is lauded for its close proximity to the Haram, providing guests with convenient and quick access to Masjid Al Haram and for its peaceful retreat compared to more crowded locations. The cleanliness of the property is consistently highlighted, described as pristine, modern and well-maintained with excellent housekeeping services ensuring a hygienic and inviting environment.
The dining experiences at the hotel, especially breakfast, receive positive feedback for their diversity and quality. Guests appreciate the wide array of dishes, live cooking stations, fresh juices and international cuisine, all served by professional and hospitable staff. Dinner options, particularly the weekend buffets, are regarded as clean, excellent and varied, though room service and some a la carte choices face occasional criticisms regarding consistency and cost.
The rooms are noted for their spaciousness, modernity, comfort and beautiful views, particularly those overlooking the Haram. Guests appreciate the luxurious amenities and elegant furnishings. The dedication of the cleaning staff to maintain room cleanliness is frequently praised, despite a few isolated issues concerning room readiness and maintenance.
The staff at Jumeirah Jabal Omar Makkah are instrumental to its high regard, consistently described as friendly, professional and exceedingly helpful. Specific staff members receive commendations for their outstanding service, making guests feel welcomed and well-cared for throughout their stay.
In terms of amenities, the hotel's WiFi is robust and reliable, providing stable and fast internet connectivity. The gym and pool facilities, although generally well-regarded, have room for improvement, particularly regarding cleanliness and occasional maintenance issues. Parking, while accessible, faces criticism due to high fees and limited space availability.
For families, the hotel stands out with its family-oriented amenities, spacious rooms and friendly service, making it an excellent choice for large groups and those visiting for Umrah. Beds are frequently highlighted as comfortable with high-quality bedding, contributing to restful sleep, despite some minor inconsistencies in comfort and configurations.
Overall, Jumeirah Jabal Omar Makkah is celebrated as one of the top five-star hotels in Mecca, combining prime location, luxurious ambiance, exceptional service and modern facilities to offer an outstanding experience for its guests.
The dining experiences at the hotel, especially breakfast, receive positive feedback for their diversity and quality. Guests appreciate the wide array of dishes, live cooking stations, fresh juices and international cuisine, all served by professional and hospitable staff. Dinner options, particularly the weekend buffets, are regarded as clean, excellent and varied, though room service and some a la carte choices face occasional criticisms regarding consistency and cost.
The rooms are noted for their spaciousness, modernity, comfort and beautiful views, particularly those overlooking the Haram. Guests appreciate the luxurious amenities and elegant furnishings. The dedication of the cleaning staff to maintain room cleanliness is frequently praised, despite a few isolated issues concerning room readiness and maintenance.
The staff at Jumeirah Jabal Omar Makkah are instrumental to its high regard, consistently described as friendly, professional and exceedingly helpful. Specific staff members receive commendations for their outstanding service, making guests feel welcomed and well-cared for throughout their stay.
In terms of amenities, the hotel's WiFi is robust and reliable, providing stable and fast internet connectivity. The gym and pool facilities, although generally well-regarded, have room for improvement, particularly regarding cleanliness and occasional maintenance issues. Parking, while accessible, faces criticism due to high fees and limited space availability.
For families, the hotel stands out with its family-oriented amenities, spacious rooms and friendly service, making it an excellent choice for large groups and those visiting for Umrah. Beds are frequently highlighted as comfortable with high-quality bedding, contributing to restful sleep, despite some minor inconsistencies in comfort and configurations.
Overall, Jumeirah Jabal Omar Makkah is celebrated as one of the top five-star hotels in Mecca, combining prime location, luxurious ambiance, exceptional service and modern facilities to offer an outstanding experience for its guests.
Categories
Accessible
Sustainability Journey
Luxury
$
+3
Info
Summary of reviews
فندق منار التوحيد 2 generally receives positive feedback from guests, particularly for its proximity to Masjid al-Haram and essential amenities like grocery stores, restaurants and cafes. Guests appreciate the frequent shuttle service to the mosque, enhancing the convenience of its slightly distant location. The hotel's cleanliness is often highlighted with rooms described as clean, spacious and modern, albeit with occasional issues like inconsistent cleaning services and minor maintenance problems.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues.
Categories
Accessible
Sustainability Journey
Parking
$
+4
Info
Summary of reviews
The Hamad Saif Batal Hotel in Mecca stands out primarily for its exceptional location just a few minutes' walk from the Grand Mosque, offering a significant advantage to pilgrims. Guests frequently praise the hotel's proximity to the Haram, despite occasional concerns about the steep uphill walk, especially for elderly visitors. The friendly and helpful staff further enhance the experience with particular commendation for individuals like Mr. Saad at reception and Mr. Ahmed from room service, whose efforts to accommodate guests are widely appreciated.
The rooms are generally clean and offer basic comfort, suitable mostly for short stays due to their small size. Although the cleanliness of the rooms and bathrooms generally meets guests' expectations, there have been inconsistencies in maintenance and housekeeping services. Issues such as dirty linens and occasional insect sightings were noted, but the overall cleanliness of the premises received positive feedback.
The staff at Hamad Saif Batal Hotel receive high regard for their cooperative and hospitable nature, significantly contributing to a positive guest experience. Their willingness to assist and maintain a welcoming environment stands out in numerous reviews.
While the beds are noted for their comfort, the bed size poses issues for taller guests and the overall space in the rooms is cramped, limiting comfort for those traveling with family. The hotel's budget-friendly rates appear to balance these disadvantages for many visitors.
In summary, Hamad Saif Batal Hotel offers a strategic location near the Grand Mosque, friendly and dedicated staff and basic yet clean accommodations. It is best suited for budget-conscious travelers who prioritize proximity to the Haram over luxury and spaciousness.
The rooms are generally clean and offer basic comfort, suitable mostly for short stays due to their small size. Although the cleanliness of the rooms and bathrooms generally meets guests' expectations, there have been inconsistencies in maintenance and housekeeping services. Issues such as dirty linens and occasional insect sightings were noted, but the overall cleanliness of the premises received positive feedback.
The staff at Hamad Saif Batal Hotel receive high regard for their cooperative and hospitable nature, significantly contributing to a positive guest experience. Their willingness to assist and maintain a welcoming environment stands out in numerous reviews.
While the beds are noted for their comfort, the bed size poses issues for taller guests and the overall space in the rooms is cramped, limiting comfort for those traveling with family. The hotel's budget-friendly rates appear to balance these disadvantages for many visitors.
In summary, Hamad Saif Batal Hotel offers a strategic location near the Grand Mosque, friendly and dedicated staff and basic yet clean accommodations. It is best suited for budget-conscious travelers who prioritize proximity to the Haram over luxury and spaciousness.
Categories
Sustainability Journey
Accessible
Small
$
+7
Info
Categories
Sustainability Journey
Accessible
Honeymoon
$
+2
Info
Summary of reviews
The Movenpick Hotel & Residences Hajar Tower Makkah is highly praised for its strategic and convenient location, which places guests just a short walk from the Haram, making it ideal for worshippers, including elderly visitors. Its setting within the Clock Tower complex provides easy access to shops and restaurants and rooms with views of the Kaaba enhance the experience, making it a top choice for visitors aiming to stay close to the holy site.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
Categories
Accessible
Sustainability Journey
Luxury
$
+1
Info
Summary of reviews
Swissotel Al Maqam Makkah enjoys an exceptional location, making it a favorite choice for pilgrims visiting the holy city. Its proximity to the Holy Mosque of Makkah ensures unparalleled convenience for frequent prayers. Guests appreciate the seamless access to the Haram, aided by high-speed elevators and a dedicated entrance, as well as the superb views, particularly rooms overlooking the Kaaba. The hotel is also close to shopping malls and local amenities, boosting its strategic placement.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
Categories
Accessible
Sustainability Journey
Luxury
$
+6
Info
Summary of reviews
TIME Ruba Hotel & Suites in Makkah garners positive feedback for its overall quality and service, though potential guests should be aware of some limitations. The hotel's location, approximately 6 kilometers from the Haram, poses a challenge despite the clean and luxurious atmosphere it offers. To mitigate the inconvenience, the hotel provides a free shuttle service, though its reliability and punctuality can vary. The surrounding area, being newly developed, lacks essential services such as supermarkets and restaurants.
Nevertheless, guests consistently praise the rooms for their cleanliness, spaciousness and comfort. The suites are described as large, airy and ideal for families, featuring beautiful décor and modern amenities. The hotel maintains a high standard of cleanliness throughout with meticulous attention to detail from the cleaning staff contributing to a pleasant stay.
The breakfast buffet, while featuring some unique and delicious dishes, receives mixed reviews. Guests note that the selection and diversity could be improved and the pricing is considered high by some. On a positive note, the hotel offers flexibility by allowing guests to order from delivery apps.
The staff at TIME Ruba Hotel & Suites are frequently highlighted for their professionalism and friendliness. Many guests specifically commend individuals at the reception and luggage service for their attentive and courteous demeanor. Though there are occasional criticisms about unresponsiveness, these instances appear to be exceptions.
The hotel offers an indoor swimming pool, which is appreciated for its cleanliness and additional facilities like a sauna and steam room. However, some guests find the pool water too cold and suggest heating. The WiFi service requires improvement with many guests experiencing slow speeds and poor coverage, particularly on the second floor.
Ample and free parking options, including shaded and basement spaces, enhance the convenience for guests driving to the hotel.
In summary, TIME Ruba Hotel & Suites is well-regarded for its clean, spacious and comfortable accommodations, excellent staff and overall good value for money. While transportation to the Haram and breakfast offerings could be improved, the hotel stands out as a clean, luxurious and family-friendly option.
Nevertheless, guests consistently praise the rooms for their cleanliness, spaciousness and comfort. The suites are described as large, airy and ideal for families, featuring beautiful décor and modern amenities. The hotel maintains a high standard of cleanliness throughout with meticulous attention to detail from the cleaning staff contributing to a pleasant stay.
The breakfast buffet, while featuring some unique and delicious dishes, receives mixed reviews. Guests note that the selection and diversity could be improved and the pricing is considered high by some. On a positive note, the hotel offers flexibility by allowing guests to order from delivery apps.
The staff at TIME Ruba Hotel & Suites are frequently highlighted for their professionalism and friendliness. Many guests specifically commend individuals at the reception and luggage service for their attentive and courteous demeanor. Though there are occasional criticisms about unresponsiveness, these instances appear to be exceptions.
The hotel offers an indoor swimming pool, which is appreciated for its cleanliness and additional facilities like a sauna and steam room. However, some guests find the pool water too cold and suggest heating. The WiFi service requires improvement with many guests experiencing slow speeds and poor coverage, particularly on the second floor.
Ample and free parking options, including shaded and basement spaces, enhance the convenience for guests driving to the hotel.
In summary, TIME Ruba Hotel & Suites is well-regarded for its clean, spacious and comfortable accommodations, excellent staff and overall good value for money. While transportation to the Haram and breakfast offerings could be improved, the hotel stands out as a clean, luxurious and family-friendly option.
Categories
Sustainability Journey
Accessible
Parking
$
+5
Info
Summary of reviews
Sentr Al Aziziah enjoys a strategic location that places guests in close proximity to essential services and amenities. The surrounding area is rich with grocery stores, restaurants, barber shops, pharmacies and juice shops, enhancing the convenience for visitors. Its location is also advantageous for those seeking spiritual and medical services, being near Umar ibn al-Khattab Mosque and Al Noor Hospital. Less than a 10-minute bus ride away from the Holy Mosque, guests find the bustling area filled with markets and eateries to be quite convenient.
The hotel rooms at Sentr Al Aziziah receive consistent praise for their cleanliness and modernity. Although the rooms are described as small and narrow, the overall ambiance is deemed comfortable and sweet. Some rooms vary in size with a few reported as spacious and comfortable. However, noise insulation and maintenance issues have been mentioned by some guests, including overflowed sinks and drainage problems. Despite these drawbacks, the cleanliness and reasonably comfortable accommodations contribute positively to the overall guest experience.
The exceptional cleanliness of Sentr Al Aziziah is a standout feature with guests frequently highlighting the hotel's tidiness and modern decor. The clean rooms, spotless beds and hygienic environment enhance the pleasant and organized ambiance. Positive reviews also commend the staff for their warm reception and excellent service, even though some guests noted issues with bathroom cleanliness.
Staff professionalism, friendliness and cooperation at Sentr Al Aziziah are highly praised. The reception team, particularly individuals like Ms. Arjan, Raghad and Abu Fahad, are recognized for their helpfulness and social skills. Although there are occasional remarks about inexperience or uncooperativeness, the overall feedback emphasizes the respectfulness and warm customer service provided by the staff.
Parking at Sentr Al Aziziah is highlighted as a significant concern due to the lack of sufficient spaces and challenging access. The busy street location exacerbates the situation, although the basement parking, more suited for SUVs, provides some relief despite being difficult to navigate for smaller cars.
For families, Sentr Al Aziziah offers a welcoming environment with various facilities to ensure a comfortable and convenient stay. The hotel is recommended for its value for money, clean and comfortable rooms and policies that create a respectful atmosphere. Overall, it provides a pleasant and accommodating experience for family travelers.
While the beds in the hotel receive mixed reviews, most guests find them clean and cozy. However, some guests find the beds too small and the pillows uncomfortable, leading to neck pain. Despite the limited provision of basic amenities unless requested, the general cleanliness and comfort of the beds are positively noted.
In summary, Sentr Al Aziziah offers a strategically placed, clean and family-friendly environment with commendable staff service, though improvements in room size, parking and some amenities are needed.
The hotel rooms at Sentr Al Aziziah receive consistent praise for their cleanliness and modernity. Although the rooms are described as small and narrow, the overall ambiance is deemed comfortable and sweet. Some rooms vary in size with a few reported as spacious and comfortable. However, noise insulation and maintenance issues have been mentioned by some guests, including overflowed sinks and drainage problems. Despite these drawbacks, the cleanliness and reasonably comfortable accommodations contribute positively to the overall guest experience.
The exceptional cleanliness of Sentr Al Aziziah is a standout feature with guests frequently highlighting the hotel's tidiness and modern decor. The clean rooms, spotless beds and hygienic environment enhance the pleasant and organized ambiance. Positive reviews also commend the staff for their warm reception and excellent service, even though some guests noted issues with bathroom cleanliness.
Staff professionalism, friendliness and cooperation at Sentr Al Aziziah are highly praised. The reception team, particularly individuals like Ms. Arjan, Raghad and Abu Fahad, are recognized for their helpfulness and social skills. Although there are occasional remarks about inexperience or uncooperativeness, the overall feedback emphasizes the respectfulness and warm customer service provided by the staff.
Parking at Sentr Al Aziziah is highlighted as a significant concern due to the lack of sufficient spaces and challenging access. The busy street location exacerbates the situation, although the basement parking, more suited for SUVs, provides some relief despite being difficult to navigate for smaller cars.
For families, Sentr Al Aziziah offers a welcoming environment with various facilities to ensure a comfortable and convenient stay. The hotel is recommended for its value for money, clean and comfortable rooms and policies that create a respectful atmosphere. Overall, it provides a pleasant and accommodating experience for family travelers.
While the beds in the hotel receive mixed reviews, most guests find them clean and cozy. However, some guests find the beds too small and the pillows uncomfortable, leading to neck pain. Despite the limited provision of basic amenities unless requested, the general cleanliness and comfort of the beds are positively noted.
In summary, Sentr Al Aziziah offers a strategically placed, clean and family-friendly environment with commendable staff service, though improvements in room size, parking and some amenities are needed.
Categories
Sustainability Journey
Accessible
Family
$
+4
Info
Summary of reviews
Makkah Jewel Hotel receives positive reviews from guests, highlighting its advantageous location, cleanliness and exceptional staff. The hotel is conveniently situated close to the Holy Mosque with regular bus services to the Haram. Additionally, its proximity to Mount Hira, local markets and the Makkah bus station simplifies travel and adds to the overall convenience. Guests appreciate the peaceful environment and nearby shops.
The rooms at Makkah Jewel Hotel are generally perceived as inviting, clean and comfortable, boasting attractive decor and comfy beds that ensure a good night's sleep. Privacy is another valued feature of the rooms. Although some guests pointed out issues such as rooms feeling narrow or inconsistent cleanliness, the overall sentiment remains positive with many finding the living spaces comfortable and welcoming.
Cleanliness is a consistent highlight for the hotel. Guests frequently describe the establishment as very clean and well-maintained. The high standard of hygiene across various areas, including rooms and common spaces, contributes to the positive experience. The hotel's organization and cleanliness extend beyond the rooms, making the entire facility spotless and well-kept.
The staff at Makkah Jewel Hotel receive widespread praise for their friendliness and responsiveness. Known for their warm hospitality and professional demeanor, the staff, including individuals like Ibrahim, are always ready to assist, ensuring a seamless and welcoming experience for guests. The cooperative nature of the team and the exceptional service further enhance the guests' stay.
As a three-star hotel, Makkah Jewel Hotel offers excellent value for money, providing a quality of service that meets and often exceeds expectations for its class. It stands out as an affordable and comfortable option, making it a commendable choice for travelers seeking a reasonable yet pleasant stay.
The rooms at Makkah Jewel Hotel are generally perceived as inviting, clean and comfortable, boasting attractive decor and comfy beds that ensure a good night's sleep. Privacy is another valued feature of the rooms. Although some guests pointed out issues such as rooms feeling narrow or inconsistent cleanliness, the overall sentiment remains positive with many finding the living spaces comfortable and welcoming.
Cleanliness is a consistent highlight for the hotel. Guests frequently describe the establishment as very clean and well-maintained. The high standard of hygiene across various areas, including rooms and common spaces, contributes to the positive experience. The hotel's organization and cleanliness extend beyond the rooms, making the entire facility spotless and well-kept.
The staff at Makkah Jewel Hotel receive widespread praise for their friendliness and responsiveness. Known for their warm hospitality and professional demeanor, the staff, including individuals like Ibrahim, are always ready to assist, ensuring a seamless and welcoming experience for guests. The cooperative nature of the team and the exceptional service further enhance the guests' stay.
As a three-star hotel, Makkah Jewel Hotel offers excellent value for money, providing a quality of service that meets and often exceeds expectations for its class. It stands out as an affordable and comfortable option, making it a commendable choice for travelers seeking a reasonable yet pleasant stay.
Categories
Sustainability Journey
Accessible
Honeymoon
$
+3
Info
Summary of reviews
EWG Mahbas Hotel in Aziziyah offers a budget-friendly and convenient option for travelers, particularly pilgrims, mainly due to its proximity to the Haram and accessible public transportation. Many guests find the hotel's economic pricing and good value for money compelling, appreciating the comfortable and clean rooms with efficient air conditioning. The neighborhood is quiet and peaceful, despite some remoteness and challenges in locating nearby amenities like restaurants and supermarkets.
The hotel staff receives high praise for their courteousness, professionalism and willingness to assist guests with exceptional service noted particularly from receptionists. Their helpfulness significantly enhances the guest experience, making the hotel a welcoming choice.
Cleanliness is largely appreciated with many guests noting the neat and organized state of rooms and communal areas. However, there are occasional lapses with some isolated incidents involving insects and damp smells.
Mixed reviews exist for the room amenities and maintenance, pointing out issues such as cramped space, small and uncomfortable beds and occasional cleanliness concerns. Nonetheless, the hotel meets fundamental comfort needs with spacious rooms and good air conditioning.
Wi-Fi connectivity presents considerable challenges with frequent complaints about weak and unstable connections. Guests note that improvements in this area would greatly benefit the overall experience.
Parking can be difficult due to limited spaces and congestion, but nearby public parking lots offer some relief. While street parking is an option, it requires planning due to the area's busy nature.
In summary, EWG Mahbas Hotel stands out for its friendly and professional staff, cleanliness and good value for money. Despite specific areas that require improvement, such as Wi-Fi quality and room maintenance, it remains a viable choice for travelers seeking a cost-effective and accessible stay near the Holy Mosque.
The hotel staff receives high praise for their courteousness, professionalism and willingness to assist guests with exceptional service noted particularly from receptionists. Their helpfulness significantly enhances the guest experience, making the hotel a welcoming choice.
Cleanliness is largely appreciated with many guests noting the neat and organized state of rooms and communal areas. However, there are occasional lapses with some isolated incidents involving insects and damp smells.
Mixed reviews exist for the room amenities and maintenance, pointing out issues such as cramped space, small and uncomfortable beds and occasional cleanliness concerns. Nonetheless, the hotel meets fundamental comfort needs with spacious rooms and good air conditioning.
Wi-Fi connectivity presents considerable challenges with frequent complaints about weak and unstable connections. Guests note that improvements in this area would greatly benefit the overall experience.
Parking can be difficult due to limited spaces and congestion, but nearby public parking lots offer some relief. While street parking is an option, it requires planning due to the area's busy nature.
In summary, EWG Mahbas Hotel stands out for its friendly and professional staff, cleanliness and good value for money. Despite specific areas that require improvement, such as Wi-Fi quality and room maintenance, it remains a viable choice for travelers seeking a cost-effective and accessible stay near the Holy Mosque.
Categories
Accessible
Sustainability Journey
3 Star
$
Info
Summary of reviews
Anjum Makkah Hotel receives glowing reviews for its prime location, just a few minutes' walk from Masjid Al-Haram, which makes it an ideal choice for religious pilgrims. Guests appreciate the convenience of the proximity, enhancing their spiritual experience and making it easy to attend prayers, especially for elderly visitors or those with mobility challenges. The hotel's location also provides easy access to shopping areas and transportation options. The views of the Haram from the rooms are a standout feature, adding to the overall ambiance of the stay.
The breakfast offerings at the hotel are well-received with guests praising the buffet's diverse and delicious spread. Despite some calls for greater variety and freshness, the breakfast is generally viewed as satisfying and contributes positively to the dining experience. Dinner, although mixed in reviews, receives commendation for its variety and quality in certain dishes with particular praise for the biryani. Room service is noted as exceptional, adding to the convenience for guests.
Rooms at Anjum Makkah Hotel are widely praised for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained spaces, comfortable beds and beautiful views of the Haram. Although some find the room sizes a bit small for larger parties, the overall feedback highlights the excellent housekeeping and service standards.
Cleanliness throughout the hotel is consistently highlighted as a strong point with guests frequently praising the immaculate condition of rooms and common areas. The cleaning staff receive high marks for their diligent and prompt service, maintaining a tidy and pleasant environment.
The staff at Anjum Makkah Hotel are a significant asset, often highlighted for their friendliness, professionalism and dedication to guest satisfaction. Key staff members such as the duty manager and housekeeping personnel receive special mentions for their exceptional service. While there are occasional mentions of service issues during peak times, the overall sentiment reflects a dedicated team focused on delivering an excellent guest experience.
WiFi at the hotel receives varied feedback with some guests experiencing stable and fast connections, while others encounter slow speeds and inconsistent coverage. This suggests room for improvement in ensuring reliable internet service throughout the hotel.
The hotel is highly regarded as a family-friendly establishment, offering spacious rooms and attentive service that make it feel like a home away from home. The convenient location and thoughtful amenities cater well to families, enhancing their overall experience.
Beds at Anjum Makkah Hotel are generally praised for their comfort, contributing to a restful stay. Guests appreciate the clean and well-arranged bedding, although there are occasional mentions of bed sizes being smaller than expected.
As a five-star hotel, Anjum Makkah delivers a largely luxurious experience with excellent food, high-quality amenities and top-notch service. While there are isolated mentions of some areas falling short of five-star expectations, the overall experience aligns well with the hotel's rating, making it a top choice for luxury stays in Mecca.
Business travelers also give positive feedback, commending the hotel's professionalism, business facilities and strategic location. The quiet spaces and reliable WiFi cater well to the needs of work travelers, further enhancing the hotel's appeal.
In summary, Anjum Makkah Hotel offers a highly satisfactory stay with its excellent location, comfortable rooms, attentive staff and strong focus on cleanliness. The breakfast and overall dining experience, combined with the hotel's family-friendly and business-friendly amenities, make it a top choice for visitors to Mecca.
The breakfast offerings at the hotel are well-received with guests praising the buffet's diverse and delicious spread. Despite some calls for greater variety and freshness, the breakfast is generally viewed as satisfying and contributes positively to the dining experience. Dinner, although mixed in reviews, receives commendation for its variety and quality in certain dishes with particular praise for the biryani. Room service is noted as exceptional, adding to the convenience for guests.
Rooms at Anjum Makkah Hotel are widely praised for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained spaces, comfortable beds and beautiful views of the Haram. Although some find the room sizes a bit small for larger parties, the overall feedback highlights the excellent housekeeping and service standards.
Cleanliness throughout the hotel is consistently highlighted as a strong point with guests frequently praising the immaculate condition of rooms and common areas. The cleaning staff receive high marks for their diligent and prompt service, maintaining a tidy and pleasant environment.
The staff at Anjum Makkah Hotel are a significant asset, often highlighted for their friendliness, professionalism and dedication to guest satisfaction. Key staff members such as the duty manager and housekeeping personnel receive special mentions for their exceptional service. While there are occasional mentions of service issues during peak times, the overall sentiment reflects a dedicated team focused on delivering an excellent guest experience.
WiFi at the hotel receives varied feedback with some guests experiencing stable and fast connections, while others encounter slow speeds and inconsistent coverage. This suggests room for improvement in ensuring reliable internet service throughout the hotel.
The hotel is highly regarded as a family-friendly establishment, offering spacious rooms and attentive service that make it feel like a home away from home. The convenient location and thoughtful amenities cater well to families, enhancing their overall experience.
Beds at Anjum Makkah Hotel are generally praised for their comfort, contributing to a restful stay. Guests appreciate the clean and well-arranged bedding, although there are occasional mentions of bed sizes being smaller than expected.
As a five-star hotel, Anjum Makkah delivers a largely luxurious experience with excellent food, high-quality amenities and top-notch service. While there are isolated mentions of some areas falling short of five-star expectations, the overall experience aligns well with the hotel's rating, making it a top choice for luxury stays in Mecca.
Business travelers also give positive feedback, commending the hotel's professionalism, business facilities and strategic location. The quiet spaces and reliable WiFi cater well to the needs of work travelers, further enhancing the hotel's appeal.
In summary, Anjum Makkah Hotel offers a highly satisfactory stay with its excellent location, comfortable rooms, attentive staff and strong focus on cleanliness. The breakfast and overall dining experience, combined with the hotel's family-friendly and business-friendly amenities, make it a top choice for visitors to Mecca.
Categories
Accessible
Sustainability Journey
Luxury
Categories
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