HOTEL BRISAS
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Summary of reviewsHOTEL BRISAS enjoys praise for its prime location, offering easy access to the city center and popular attractions such as the Botero Museum. Guests find its proximity to downtown, either through a short walk or Uber ride, highly convenient. Additionally, the availability of parking adds to its attractiveness, especially for those traveling by car.
Feedback on the rooms varies. Positively, guests mention clean and spacious bathrooms, modern updates and essential amenities like air conditioning and TV. However, cleanliness issues are frequently reported with complaints about dirty rooms, bathrooms and bed linens, as well as noise disturbances from nearby facilities. Several structural problems, such as lack of closet space and stained sheets, further detract from the experience.
Cleanliness remains a significant concern at the hotel. Many guests report dirty rooms and bathrooms, stained beds and a noticeable lack of regular cleaning and towel changes. The impact of construction work also contributes to the discomfort experienced by guests.
The staff at HOTEL BRISAS receives commendation for being friendly, helpful and attentive, particularly those on the day shifts. However, there are noted inconsistencies with some staff—especially at night—exhibiting poor attention and a lack of courtesy. Noise caused by staff activities is also mentioned as an area needing improvement.
Parking at the hotel is generally well-received, highlighted by positive remarks on the security and convenience of the parking facilities. Minor operational issues, such as noise and late-night car movements, are mentioned but do not significantly overshadow the overall satisfaction with parking.
Regarding beds, experiences are mixed. Some guests find them comfortable, but many report discomfort due to hard mattresses and pillows. The use of plastic protectors exacerbates heat issues, leading to a less restful sleep. The consensus suggests that improvements in mattress and pillow quality are necessary for better guest satisfaction.
In summary, HOTEL BRISAS benefits from a strategic location and supportive amenities, but it requires attention to cleanliness, staff consistency and bed comfort to enhance the overall guest experience.
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Feedback on the rooms varies. Positively, guests mention clean and spacious bathrooms, modern updates and essential amenities like air conditioning and TV. However, cleanliness issues are frequently reported with complaints about dirty rooms, bathrooms and bed linens, as well as noise disturbances from nearby facilities. Several structural problems, such as lack of closet space and stained sheets, further detract from the experience.
Cleanliness remains a significant concern at the hotel. Many guests report dirty rooms and bathrooms, stained beds and a noticeable lack of regular cleaning and towel changes. The impact of construction work also contributes to the discomfort experienced by guests.
The staff at HOTEL BRISAS receives commendation for being friendly, helpful and attentive, particularly those on the day shifts. However, there are noted inconsistencies with some staff—especially at night—exhibiting poor attention and a lack of courtesy. Noise caused by staff activities is also mentioned as an area needing improvement.
Parking at the hotel is generally well-received, highlighted by positive remarks on the security and convenience of the parking facilities. Minor operational issues, such as noise and late-night car movements, are mentioned but do not significantly overshadow the overall satisfaction with parking.
Regarding beds, experiences are mixed. Some guests find them comfortable, but many report discomfort due to hard mattresses and pillows. The use of plastic protectors exacerbates heat issues, leading to a less restful sleep. The consensus suggests that improvements in mattress and pillow quality are necessary for better guest satisfaction.
In summary, HOTEL BRISAS benefits from a strategic location and supportive amenities, but it requires attention to cleanliness, staff consistency and bed comfort to enhance the overall guest experience.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Cheap Hotel
Guest Reviews
Located in a prime spot, HOTEL BRISAS boasts an excellent location, making it easy for guests to access the city center and main roads. Its central positioning means that popular attractions like the Botero Museum are just a stone's throw away. Guests appreciate the convenience of having the downtown area nearby with some noting it's a manageable 10-15 minute walk to key locations or a short Uber ride away. The hotel offers parking, adding another layer of convenience for those traveling by car. Overall, the strategic location combined with the amenities and fair pricing makes HOTEL BRISAS a preferred choice for many travelers.
Hotel Brisas rooms present a mixed experience for guests. On the positive side, many rooms are praised for their cleanliness, comfort and amenities such as air conditioning and TV. Guests appreciate the clean and spacious bathrooms with some noting modern updates. The bathrooms, often described as the best aspect of the rooms, offer hot showers, though some lack proper doors leading to water spilling issues.
However, consistent negative feedback highlights several significant issues. Cleanliness is a recurrent problem with guests reporting dirty rooms and bathrooms, incomplete or unclean bed linens and unpleasant odors. Noise from nearby facilities such as garages and laundry rooms disrupts the quietness and comfort mentioned by some. Issues with room availability and unexpected room conditions, such as dampness and even smells of marijuana, detract from the guest experience. Additionally, several reviews mention structural problems like the lack of closet space, stained and dusty sheets, cockroach sightings and even attempts at room entry at inconvenient hours.
Overall, while Hotel Brisas provides some well-equipped and comfortable rooms, substantial attention is required to improve cleanliness, noise levels and overall maintenance to enhance the guest experience.
Reviews of the beds at Hotel Brisas present a mixed experience for guests. While some found the beds to be comfortable, a significant number of guests reported discomfort. Many noted that the mattresses were too hard and the pillows were similarly uncomfortable, making sleep difficult. Additionally, the use of plastic protectors on the beds contributed to heat and further discomfort. There were also comments suggesting that the beds seemed more appropriate for a motel rather than a family hotel, which added to the dissatisfaction for some. Overall, while a few guests appreciated the comfort of the beds, the general consensus leaned towards improvement being needed in both the mattresses and pillows for a better night's rest.
Hotel Brisas has received numerous reviews highlighting concerns about cleanliness. Many guests reported dirty rooms upon arrival and a lack of regular cleaning throughout their stays. Specific complaints included dirty bathrooms, unclean sheets and pillows and generally unclean areas within the hotel. There were also issues with stained beds and a noticeable lack of towel changes. The cleaning of the showers and other facilities seemed to be neglected, contributing to an overall impression of poor hygiene. Additionally, the ongoing construction work within the hotel premises added to the feeling of uncleanliness and discomfort for guests. Consequently, many travelers felt that Hotel Brisas did not meet basic standards of cleanliness which impacted their overall experience negatively.
Hotel Brisas has received varied reviews concerning the performance of its staff. On a positive note, guests have praised the hotel for its very friendly, attentive and accommodating staff. Words like amazing, kind and helpful often describe the hotel employees, highlighting that many staff members, particularly those on day shifts, provide excellent service and customer care. Reviewers frequently mention good attention and respectful interactions from the team.
However, there are some concerns noted by guests. Several reviews point out instances of poor attention and lack of courtesy from certain reception staff and administration. Specifically, some night staff were mentioned as being reluctant and indifferent towards guests. Noise caused by the staff also appeared to be an issue for some visitors.
Therefore, while the majority of the staff at Hotel Brisas seems to strive for a positive customer experience, there are areas needing improvement, particularly regarding consistency in the quality of service across different shifts.
Hotel Brisas provides a reliable parking experience for its guests with several reviewers noting the security of the parking area. Whether arriving by car or motorcycle, guests can expect to find a safe place to store their vehicles, contributing to a stress-free stay. While the lot is described as small, the general consensus is that it serves its purpose effectively. One guest mentioned a minor inconvenience related to sharing the parking area, which occasionally impacted their rest.
The parking service itself has garnered positive feedback, particularly for its security and proximity to the hotel. However, some guests pointed out operational aspects that could be improved, such as the noise from the parking garage doors and a specific instance where a guest was asked to move their car late at night. Despite these minor issues, the overall sentiment highlights the convenience and adequacy of the parking facilities at Hotel Brisas.
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Location
Rooms
However, consistent negative feedback highlights several significant issues. Cleanliness is a recurrent problem with guests reporting dirty rooms and bathrooms, incomplete or unclean bed linens and unpleasant odors. Noise from nearby facilities such as garages and laundry rooms disrupts the quietness and comfort mentioned by some. Issues with room availability and unexpected room conditions, such as dampness and even smells of marijuana, detract from the guest experience. Additionally, several reviews mention structural problems like the lack of closet space, stained and dusty sheets, cockroach sightings and even attempts at room entry at inconvenient hours.
Overall, while Hotel Brisas provides some well-equipped and comfortable rooms, substantial attention is required to improve cleanliness, noise levels and overall maintenance to enhance the guest experience.
Beds
Cleanliness
Staff
However, there are some concerns noted by guests. Several reviews point out instances of poor attention and lack of courtesy from certain reception staff and administration. Specifically, some night staff were mentioned as being reluctant and indifferent towards guests. Noise caused by the staff also appeared to be an issue for some visitors.
Therefore, while the majority of the staff at Hotel Brisas seems to strive for a positive customer experience, there are areas needing improvement, particularly regarding consistency in the quality of service across different shifts.
Parking
The parking service itself has garnered positive feedback, particularly for its security and proximity to the hotel. However, some guests pointed out operational aspects that could be improved, such as the noise from the parking garage doors and a specific instance where a guest was asked to move their car late at night. Despite these minor issues, the overall sentiment highlights the convenience and adequacy of the parking facilities at Hotel Brisas.
No, HOTEL BRISAS doesn't have any pool.
No, a spa isn't available at HOTEL BRISAS.
Yes, HOTEL BRISAS welcomes dogs.
Yes, parking facilities are available at HOTEL BRISAS.
No, HOTEL BRISAS doesn't have a gym.
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