Hotel Casa Malibú
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Summary of reviewsHotel Casa Malibú is highly praised for its strategic and tranquil location in Medellín, offering a peaceful yet central spot ideal for both leisure and business travelers. The hotel is situated in a safe neighborhood close to various points of interest, shopping centers and public transportation, making it a convenient base for exploring the city.
Despite some drawbacks like the absence of breakfast services and occasional issues with the on-site restaurant, the dining experience around the area is generally positive. Guests appreciate nearby food options and facilities for buying and heating food, which adds to the convenience.
Room experiences at Hotel Casa Malibú are mixed. Many guests commend clean, spacious and modern rooms, while some highlight issues such as inadequate ventilation, noise and cleanliness problems. Maintenance issues like malfunctioning showers and damaged doors also detract from the overall experience. High humidity, lack of air conditioning and poor noise insulation are further concerns.
The hotel's cleanliness is generally good with common areas being well-maintained and most rooms tidy. However, some guests reported hygiene problems including mold, dirty linens and occasional pest issues, indicating a need for more consistent housekeeping.
Staff at Hotel Casa Malibú receive high praise for their friendliness and professionalism. The receptionists, particularly Patrica and Aleida, are noted for their helpful and attentive service, contributing significantly to a pleasant stay. While there are isolated incidents of rudeness, the majority of guests experience excellent customer service.
Wi-Fi connectivity is another area needing improvement with many guests citing weak or unstable signals, particularly in certain areas of the hotel. Despite occasional positive mentions, the consensus points to a need for better internet services.
Families find the hotel accommodating with a warm, familial atmosphere and staff attentiveness enhancing their stay. The family rooms, although small, are generally suitable for larger groups.
The beds receive mixed feedback: while some guests find them very comfortable, others report issues with hard or old mattresses and cleanliness problems with bedding.
For business travelers, Hotel Casa Malibú offers useful amenities such as comfortable workspaces, peaceful common areas and good transportation links. However, inconsistent Wi-Fi and occasional noise from construction nearby could be detrimental for those needing a reliable working environment.
Overall, the welcoming staff, peaceful ambiance and strategic location make Hotel Casa Malibú a favorable choice for many travelers, though improvements in amenities and room maintenance could enhance the overall guest experience.
Categories
Despite some drawbacks like the absence of breakfast services and occasional issues with the on-site restaurant, the dining experience around the area is generally positive. Guests appreciate nearby food options and facilities for buying and heating food, which adds to the convenience.
Room experiences at Hotel Casa Malibú are mixed. Many guests commend clean, spacious and modern rooms, while some highlight issues such as inadequate ventilation, noise and cleanliness problems. Maintenance issues like malfunctioning showers and damaged doors also detract from the overall experience. High humidity, lack of air conditioning and poor noise insulation are further concerns.
The hotel's cleanliness is generally good with common areas being well-maintained and most rooms tidy. However, some guests reported hygiene problems including mold, dirty linens and occasional pest issues, indicating a need for more consistent housekeeping.
Staff at Hotel Casa Malibú receive high praise for their friendliness and professionalism. The receptionists, particularly Patrica and Aleida, are noted for their helpful and attentive service, contributing significantly to a pleasant stay. While there are isolated incidents of rudeness, the majority of guests experience excellent customer service.
Wi-Fi connectivity is another area needing improvement with many guests citing weak or unstable signals, particularly in certain areas of the hotel. Despite occasional positive mentions, the consensus points to a need for better internet services.
Families find the hotel accommodating with a warm, familial atmosphere and staff attentiveness enhancing their stay. The family rooms, although small, are generally suitable for larger groups.
The beds receive mixed feedback: while some guests find them very comfortable, others report issues with hard or old mattresses and cleanliness problems with bedding.
For business travelers, Hotel Casa Malibú offers useful amenities such as comfortable workspaces, peaceful common areas and good transportation links. However, inconsistent Wi-Fi and occasional noise from construction nearby could be detrimental for those needing a reliable working environment.
Overall, the welcoming staff, peaceful ambiance and strategic location make Hotel Casa Malibú a favorable choice for many travelers, though improvements in amenities and room maintenance could enhance the overall guest experience.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Small Hotel
Guest Reviews
Hotel Casa Malibú boasts a highly praised location that offers numerous advantages for travelers. Nestled in a very safe and tranquil neighborhood, it ensures a peaceful stay while being near the heart of Medellín. Guests appreciate its strategic central positioning, which makes it easy to access various points of interest, shopping centers like Unicentro, restaurants and local shops. The hotel's surroundings are described as beautiful and green, adding to the overall pleasant ambiance.
The area is not only quiet but also secure, making it ideal for those looking to relax after a day of sightseeing. Transportation is also convenient with bus stops and other means of transport easily accessible. The proximity to vibrant commercial areas and various tourist sites underscores its appeal for both leisure and business travelers.
The hotel's location lends itself to peace and comfort, combined with clean and comfortable accommodations. Whether staying for a short visit or an extended period, guests find Hotel Casa Malibú's position ideal for a seamless Medellín experience.
Hotel Casa Malibú has received feedback regarding its breakfast services or rather, the lack thereof. Several guests have noted that breakfast is not included, which has led to some disappointment, especially for those who were misled by the information on the reservation websites. Many visitors feel that breakfast service should be offered or included in the rate, suggesting that its inclusion would significantly enhance their experience.
Despite the absence of breakfast options at the hotel, some have highlighted the availability of a delicious bakery located within a short walking distance, which provides a convenient alternative for a morning meal. Additionally, guests appreciate the excellent coffee served in the mornings at the hotel. However, concerns were raised about the lack of an on-site kitchen and restaurant facilities.
Overall, incorporating breakfast could address many of the reviews and improve guest satisfaction.
Hotel Casa Malibú offers a range of nearby food options and features excellent facilities for buying and heating food, an appreciated convenience for guests. There is a restaurant on-site, which garners mixed reviews; while some indicate that the food is good, delicious and reasonably priced with good service, others suggest room for improvement. A recommendation for the hotel to include a food dispenser or enhance its restaurant service has been noted. Overall, the dining experience at the hotel has its strengths but also areas where enhancements could be made to better satisfy guests.
Hotel Casa Malibú presents a mixed array of experiences for guests with marked contrasts in room quality and comfort. On the positive side, many reviewers appreciated rooms that were clean, spacious and comfortable. Several guests noted that the rooms were organized and adorned in a modern style, reflecting the hotel's keen attention to tidiness and basic functionality.
Guests frequently mentioned that despite some rooms being small, they found them cozy and adequate for the price. Some rooms were highlighted as quite charming with clean beds and bathrooms. On higher floors, the rooms offered somewhat better amenities, including fans to help circulate air, though it wasn't foolproof.
However, the hotel has significant areas for improvement. Many guests found the rooms overly hot, especially those on higher floors with tin roofs, lacking adequate ventilation or air conditioning. Noise was another common issue, attributed to thin walls and shared bathroom drains that allowed sound to travel easily between rooms, making it difficult to rest.
Numerous reviews complained about maintenance issues such as damaged doors, incomplete lighting and malfunctioning showers. Cleanliness was another frequent problem with several guests mentioning dirty linens, unpleasant smells, cockroaches and mold. The lack of basic room amenities like tables, chairs or adequate power outlets also detracted from the overall experience.
Many reviews stated that the rooms looked significantly different from the photos provided at the time of booking. Poor noise insulation, lack of windows, ineffective ventilation and high humidity levels compounded the discomfort for some visitors.
While certain aspects of Hotel Casa Malibú, like its exterior facilities and some common areas, received favorable remarks for being clean and welcoming, the inconsistent room quality and significant maintenance issues left many guests unsatisfied with their stay.
Guest reviews of 'Hotel Casa Malibú' provide mixed feedback regarding the beds. Many visitors found the beds and bedding comfortable with some even describing the experience as super comfortable or like sleeping on a cloud. Numerous mentions of comfortable beds and mattresses suggest that for many guests, a good night's sleep was possible. However, negatives overshadow these positives for a significant number of reviewers. Complaints about old, hard and uncomfortable mattresses are common with some guests citing back pain and discomfort from firm or thin mattresses. Issues with cleanliness such as stained sheets, blood and bad-smelling pillows also detract from the overall experience. Noise from beds due to creaky frames and insufficient ventilation in some rooms exacerbates discomfort. Small blankets and insufficient bed accessories also received criticism. While some found the bedding very comfortable, others had the opposite experience, finding it unsuitable for resting. The inconsistency in bed quality reflects varied guest experiences at the hotel.
Hotel Casa Malibú presents a mixed bag in terms of cleanliness based on guest reviews. Many guests commend the hotel for consistently clean and tidy rooms, bathrooms and facilities. Phrases such as very clean, excellent cleanliness and clean and organized are frequently mentioned, reflecting a strong positive experience for numerous visitors. The facilities, including common areas, are often noted to be spotless and well-maintained, contributing to a comfortable stay.
However, issues with hygiene do surface in several reviews. Some guests reported unpleasant experiences, noting dirty towels and sheets, cockroach infestations and rooms not being cleaned during their stay unless specifically requested. Stained linens and moldy bathrooms were particular points of concern for a few guests, detracting from the overall cleanliness of the hotel.
Despite these negative remarks, the majority of feedback reflects well-kept rooms and a clean environment, suggesting that while housekeeping services may need more consistency, the hotel generally upholds good standards of cleanliness.
Hotel Casa Malibú's staff generally receives high praise for their friendliness, attentiveness and professionalism. Many reviews highlight the excellent customer service, especially from the receptionists who are often described as kind, helpful and efficient. Patrica and Aleida, in particular, are frequently mentioned for their exceptional dedication to guests' needs.
The majority of guests appreciate the welcoming and courteous nature of the staff, noting their readiness to assist with any requests and the effort they put into ensuring a comfortable stay. The staff's helpfulness is evident in actions such as helping with luggage, providing clear information about the hotel's amenities and coordinating services for guests.
While the overall sentiment is positive, a few reviews point out inconsistencies in service quality. Some guests encountered rudeness and unresponsiveness, particularly highlighting issues with specific receptionists and the managerial staff. These negative experiences seem to be isolated incidents but indicate a need for improved staff training and better consistency in customer service.
Despite these few drawbacks, the commendable attitudes of the majority of the staff members contribute significantly to a pleasant stay at Hotel Casa Malibú. Their friendly and attentive service, combined with the hotel's strategic location, makes it a favored choice for many travelers.
Hotel Casa Malibú's Wi-Fi has garnered mixed reviews from its guests. Some guests reported positive experiences, citing good Wi-Fi in certain areas and consistent, fast connections on occasion. However, the majority voiced significant concerns. Many found the Wi-Fi signal to be weak or completely unavailable in their rooms, particularly on the top floor and in the downstairs areas. Issues of instability and slowness were frequent with the network occasionally becoming overcrowded. The poor internet connection extended to the TVs as well, which offered limited channels and no streaming services. Guests noted recurrent connection failures and a generally unreliable service, leading to frustrations for those needing consistent internet access. While there were some mentions of satisfactory Wi-Fi experiences, the consensus tended towards a need for significant improvement in the hotel's internet services.
Hotel Casa Malibú generally receives positive feedback for its family-oriented accommodations and amenities. Many guests found the hotel to be highly recommended for traveling with children, offering an environment where families feel at home. The family rooms, although described as small and occasionally humid, are deemed adequate and well-suited for larger families with some reviewers finding them spacious enough for their needs.
The hotel's atmosphere is seen as cozy and family-friendly with several guests appreciating the warm and familiar vibe. One notable point is the excellent attention provided by the staff, particularly the receptionist, which enhanced the experience for many families. The customer service also extends to acting as tour guides, adding to the convenience for guests unfamiliar with the area.
While the hotel presents a comfortable option for families, some comments suggest it may not be the best choice for those with young children or for families seeking a place solely for rest and relaxation. Additionally, potential guests should be aware of specific policies regarding documentation for children traveling with their grandparents.
Overall, Hotel Casa Malibú's strengths lie in its kind staff and familial atmosphere, making it a solid pick for families looking for a friendly and accommodating stay.
Hotel Casa Malibú offers a range of amenities that cater to business travelers, such as an excellent business service, comfortable desks and chairs for working and a very pleasant business lounge. The proximity to restaurants and cafes adds convenience for dining and leisure. The hotel is well-located with good access to public transportation, which makes getting around easy. Guests appreciate the large, peaceful common areas and the serene landscape views.
However, there are some drawbacks, such as the inconsistent Wi-Fi, which may not meet business needs and construction noise from a nearby site. While the rooms are comfortable and spacious, some reviews mentioned a lack of sufficient cooling for multiple occupants in a room. For those who need to work intensively from their rooms, the poor internet connection may be a significant limitation. Despite these issues, Hotel Casa Malibú remains an ideal choice for quick business trips where quiet spaces are appreciated.
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Location
The area is not only quiet but also secure, making it ideal for those looking to relax after a day of sightseeing. Transportation is also convenient with bus stops and other means of transport easily accessible. The proximity to vibrant commercial areas and various tourist sites underscores its appeal for both leisure and business travelers.
The hotel's location lends itself to peace and comfort, combined with clean and comfortable accommodations. Whether staying for a short visit or an extended period, guests find Hotel Casa Malibú's position ideal for a seamless Medellín experience.
Breakfast
Despite the absence of breakfast options at the hotel, some have highlighted the availability of a delicious bakery located within a short walking distance, which provides a convenient alternative for a morning meal. Additionally, guests appreciate the excellent coffee served in the mornings at the hotel. However, concerns were raised about the lack of an on-site kitchen and restaurant facilities.
Overall, incorporating breakfast could address many of the reviews and improve guest satisfaction.
Dinner
Rooms
Guests frequently mentioned that despite some rooms being small, they found them cozy and adequate for the price. Some rooms were highlighted as quite charming with clean beds and bathrooms. On higher floors, the rooms offered somewhat better amenities, including fans to help circulate air, though it wasn't foolproof.
However, the hotel has significant areas for improvement. Many guests found the rooms overly hot, especially those on higher floors with tin roofs, lacking adequate ventilation or air conditioning. Noise was another common issue, attributed to thin walls and shared bathroom drains that allowed sound to travel easily between rooms, making it difficult to rest.
Numerous reviews complained about maintenance issues such as damaged doors, incomplete lighting and malfunctioning showers. Cleanliness was another frequent problem with several guests mentioning dirty linens, unpleasant smells, cockroaches and mold. The lack of basic room amenities like tables, chairs or adequate power outlets also detracted from the overall experience.
Many reviews stated that the rooms looked significantly different from the photos provided at the time of booking. Poor noise insulation, lack of windows, ineffective ventilation and high humidity levels compounded the discomfort for some visitors.
While certain aspects of Hotel Casa Malibú, like its exterior facilities and some common areas, received favorable remarks for being clean and welcoming, the inconsistent room quality and significant maintenance issues left many guests unsatisfied with their stay.
Beds
Cleanliness
However, issues with hygiene do surface in several reviews. Some guests reported unpleasant experiences, noting dirty towels and sheets, cockroach infestations and rooms not being cleaned during their stay unless specifically requested. Stained linens and moldy bathrooms were particular points of concern for a few guests, detracting from the overall cleanliness of the hotel.
Despite these negative remarks, the majority of feedback reflects well-kept rooms and a clean environment, suggesting that while housekeeping services may need more consistency, the hotel generally upholds good standards of cleanliness.
Staff
The majority of guests appreciate the welcoming and courteous nature of the staff, noting their readiness to assist with any requests and the effort they put into ensuring a comfortable stay. The staff's helpfulness is evident in actions such as helping with luggage, providing clear information about the hotel's amenities and coordinating services for guests.
While the overall sentiment is positive, a few reviews point out inconsistencies in service quality. Some guests encountered rudeness and unresponsiveness, particularly highlighting issues with specific receptionists and the managerial staff. These negative experiences seem to be isolated incidents but indicate a need for improved staff training and better consistency in customer service.
Despite these few drawbacks, the commendable attitudes of the majority of the staff members contribute significantly to a pleasant stay at Hotel Casa Malibú. Their friendly and attentive service, combined with the hotel's strategic location, makes it a favored choice for many travelers.
Wi-Fi
Family
The hotel's atmosphere is seen as cozy and family-friendly with several guests appreciating the warm and familiar vibe. One notable point is the excellent attention provided by the staff, particularly the receptionist, which enhanced the experience for many families. The customer service also extends to acting as tour guides, adding to the convenience for guests unfamiliar with the area.
While the hotel presents a comfortable option for families, some comments suggest it may not be the best choice for those with young children or for families seeking a place solely for rest and relaxation. Additionally, potential guests should be aware of specific policies regarding documentation for children traveling with their grandparents.
Overall, Hotel Casa Malibú's strengths lie in its kind staff and familial atmosphere, making it a solid pick for families looking for a friendly and accommodating stay.
Business
However, there are some drawbacks, such as the inconsistent Wi-Fi, which may not meet business needs and construction noise from a nearby site. While the rooms are comfortable and spacious, some reviews mentioned a lack of sufficient cooling for multiple occupants in a room. For those who need to work intensively from their rooms, the poor internet connection may be a significant limitation. Despite these issues, Hotel Casa Malibú remains an ideal choice for quick business trips where quiet spaces are appreciated.
No, Hotel Casa Malibú doesn't have any pool.
No, a spa isn't available at Hotel Casa Malibú.
No, Hotel Casa Malibú doesn't allow dogs.
No, parking facilities aren't available at Hotel Casa Malibú.
No, Hotel Casa Malibú doesn't have a gym.
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