Novelty Suites Hotel
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Summary of reviewsNovelty Suites Hotel, located in the heart of Medellín's vibrant El Poblado neighborhood, consistently receives high praise for its prime location. Guests appreciate its close proximity to shopping centers, supermarkets, restaurants and bars, all within walking distance. The clean and comfortable surroundings enhance the overall positive experience and the excellent service provided by friendly and supportive staff adds to the hotel's allure.
One of the standout features of the hotel is its breakfast. Guests frequently commend the extensive and varied buffet breakfast, which includes an impressive omelet station and a wide selection of hot and cold dishes. The quality, freshness and diversity of the offerings are often described as "exceptional" and "5-star." The friendly and well-organized service during breakfast further enriches the dining experience.
Dinner at the in-house restaurant also garners high marks for its delicious food, excellent service and reasonable prices. The penthouse bar on the 15th floor is a highlight, praised for its friendly staff and breathtaking night views. Room service is consistently noted for its quality and convenience, despite occasional calls for more diverse menu options.
The hotel's rooms are another significant highlight with guests frequently praising their spaciousness, cleanliness and comfort. The rooms are described as "spotless," "well-stocked," and equipped with modern amenities, including kitchenettes and smart TVs. The cozy and tranquil ambiance, along with aesthetic touches and pleasant views, contribute to a memorable stay.
Cleanliness across the hotel receives widespread acclaim with rooms and public areas meticulously maintained. Daily housekeeping and adherence to COVID-19 measures further underscore the hotel's commitment to cleanliness.
The staff at Novelty Suites Hotel are often celebrated for their exceptional service and professionalism. Guests highlight the team's friendliness, attentiveness and warm hospitality, making their stays notably pleasant.
The hotel provides reliable and generally good internet service, although a few guests mention occasional slow speeds and connection issues. The gym at the hotel is described as adequate and conveniently open, though some guests find it small or under-equipped.
Parking at the hotel offers security and convenience with private and sizeable spaces, although the area can be tight and lacks elevator access to the basement.
Families find the hotel welcoming and safe with spacious rooms, friendly service and a peaceful atmosphere conducive to a family-friendly environment. The hotel's convenient location offers access to vibrant nightlife options within a short walk, though it is somewhat distant from the main bars and clubs.
The comfort of the beds is frequently praised with guests describing the bedding as soft, clean and conducive to a good night's rest. Despite some remarks about firmness, the overall feedback on the beds is overwhelmingly positive.
Overall, Novelty Suites Hotel delivers a high-quality experience that often exceeds its four-star rating, making it a preferred choice for travelers seeking both luxury and value. The well-maintained rooms, excellent service and a range of amenities ensure a comfortable and enjoyable stay.
Categories
One of the standout features of the hotel is its breakfast. Guests frequently commend the extensive and varied buffet breakfast, which includes an impressive omelet station and a wide selection of hot and cold dishes. The quality, freshness and diversity of the offerings are often described as "exceptional" and "5-star." The friendly and well-organized service during breakfast further enriches the dining experience.
Dinner at the in-house restaurant also garners high marks for its delicious food, excellent service and reasonable prices. The penthouse bar on the 15th floor is a highlight, praised for its friendly staff and breathtaking night views. Room service is consistently noted for its quality and convenience, despite occasional calls for more diverse menu options.
The hotel's rooms are another significant highlight with guests frequently praising their spaciousness, cleanliness and comfort. The rooms are described as "spotless," "well-stocked," and equipped with modern amenities, including kitchenettes and smart TVs. The cozy and tranquil ambiance, along with aesthetic touches and pleasant views, contribute to a memorable stay.
Cleanliness across the hotel receives widespread acclaim with rooms and public areas meticulously maintained. Daily housekeeping and adherence to COVID-19 measures further underscore the hotel's commitment to cleanliness.
The staff at Novelty Suites Hotel are often celebrated for their exceptional service and professionalism. Guests highlight the team's friendliness, attentiveness and warm hospitality, making their stays notably pleasant.
The hotel provides reliable and generally good internet service, although a few guests mention occasional slow speeds and connection issues. The gym at the hotel is described as adequate and conveniently open, though some guests find it small or under-equipped.
Parking at the hotel offers security and convenience with private and sizeable spaces, although the area can be tight and lacks elevator access to the basement.
Families find the hotel welcoming and safe with spacious rooms, friendly service and a peaceful atmosphere conducive to a family-friendly environment. The hotel's convenient location offers access to vibrant nightlife options within a short walk, though it is somewhat distant from the main bars and clubs.
The comfort of the beds is frequently praised with guests describing the bedding as soft, clean and conducive to a good night's rest. Despite some remarks about firmness, the overall feedback on the beds is overwhelmingly positive.
Overall, Novelty Suites Hotel delivers a high-quality experience that often exceeds its four-star rating, making it a preferred choice for travelers seeking both luxury and value. The well-maintained rooms, excellent service and a range of amenities ensure a comfortable and enjoyable stay.
Hotel for Honeymoon
Novelty Suites Hotel features a sauna and Turkish bath, providing a relaxing experience for couples. The rooms are chic and include free WiFi. Its location next to the Oviedo shopping center adds convenience.
Family Friendly Hotel
This hotel provides spacious suites suitable for families. It offers amenities such as a swimming pool and on-site dining, ensuring a comfortable stay.
Romantic Hotel
Features a sauna and Turkish bath, offering relaxation and wellness amenities perfect for couples. Its proximity to Oviedo shopping center adds convenience and entertainment options.
Hotel with Parking
This hotel offers parking and breakfast options. Its location and suite offerings make it a comfortable choice for many travelers.
4-Star Hotel
The Novelty Suites Hotel is known for providing spacious suites and a comfortable environment. It offers a range of services and amenities for a pleasant stay.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
About Novelty Suites Hotel
License: 8249
Guest Reviews
Location
Guests appreciate the proximity to key services such as ATMs, currency exchanges and pharmacies, which further enhances the convenience of the location. The hotel's surroundings are described as very clean and comfortable, contributing to an overall positive experience. The combination of excellent service and friendly, supportive staff complements the hotel's advantageous setting.
In addition to its location benefits, the hotel is noted for its easy access to other parts of the city, making it an excellent base for exploring Medellín. While some guests mention occasional traffic congestion near the hotel, the overwhelmingly positive feedback focuses on the strategic and unbeatable location, making Novelty Suites Hotel a top choice for both shopping enthusiasts and those looking to experience the best of El Poblado.
Breakfast
The overall quality of the food is consistently praised with the breakfast earning descriptors like "exceptional," "magnificent," and "5-star." The freshness and diversity of the offerings are also common themes, suggesting that the hotel makes a genuine effort to provide a satisfying morning meal.
In addition to the food, the service during breakfast receives high marks for being well-organized and friendly. Staff members are often noted for their attentiveness and ability to cater to special requests, contributing to a positive dining experience.
Despite the overwhelmingly positive feedback, a few reviews mention limited variety or repetitiveness and occasionally there are concerns about certain items not meeting expectations, such as damaged fruits or the food being too cold. However, these comments are in the minority and do not seem to significantly detract from the overall guest satisfaction with breakfast.
In summary, the breakfast at Novelty Suites Hotel stands out as a key feature that enhances the overall guest experience, celebrated for its variety, taste and quality service.
Dinner
Room service also stands out, providing guests with tasty and well-prepared meals, further enhancing the overall dining experience. Despite some comments suggesting a need for more variety in the dinner menu, most reviews emphasize the consistency and high standards of the restaurant’s offerings.
The top-level restaurant's atmosphere is often described as fantastic and its menu, although extensive, could use a few more diverse options. Nonetheless, both lunch and dinner are praised for their affordability and quality. Additionally, the hotel’s convenient app service and the courteous staff contribute significantly to the overall pleasant dining experiences.
Overall, whether enjoying a meal in the restaurant or opting for the convenience of room service, guests can expect satisfying and delicious food accompanied by excellent service during their stay at Novelty Suites Hotel.
Rooms
The comfort level of the accommodations has not gone unnoticed either. Many guests found the rooms to be extremely comfortable, citing the plush beds and modern amenities as standout features. The suites are particularly praised for being well-stocked, well-ventilated and well-equipped with kitchenettes, smart TVs and functional furnishings, making them convenient for both short and extended stays.
A sense of coziness and tranquility permeates the feedback with numerous mentions of the rooms being quiet, tidy and inviting. Guests also appreciated the aesthetic aspects, noting how nicely decorated and bright the rooms were, contributing to a pleasant ambiance. The hotel’s deck and the views from some of the rooms add a delightful touch to the overall experience.
In addition to the room decor and size, the functionality and high-quality room service contribute to the positive reputation. Guests reflect on their experiences as synonymous with excellence, highlighting the attention to detail in the upkeep and facilities of the rooms.
In summary, Novelty Suites Hotel seems to excel in providing spacious, clean and comfortable accommodations, ensuring guests have a pleasant and memorable stay.
Beds
Notable are the terms like delicious, perfect and super comfortable, which reflect a strong appreciation for the hotel’s bedding comfort. Rooms are also characterized as spacious, bright and quiet, further enhancing the restful environment. Despite overwhelmingly positive feedback, a few guests mentioned that some beds were too firm or had hard mattresses, indicating a slight variation in bed comfort.
In addition to the beds, the pillows have been commended for their softness, contributing to the overall comfort. The hotel rooms are described as clean and well-maintained, offering a comfortable stay with amenities such as a sofa, small kitchen and nice views, ensuring that guests have everything they need for a cozy and enjoyable visit.
Overall, whether for a peaceful night's sleep or a relaxing environment, the beds at Novelty Suites Hotel are a significant highlight for many travelers.
Cleanliness
Staff
Wi-Fi
However, a few guests noted occasional challenges with the Wi-Fi, including instances of slow speeds, unreliable connections and even times when the Wi-Fi didn’t work at all. Despite some inconsistencies, the positive aspects, such as the overall good internet performance and safe location, make it a viable choice for travelers.
Gym
However, some reviews highlight that the gym is small with some even describing it as too small or unusable. There are mentions of the gym not being properly equipped and complaints about it being out of service at times, which points to occasional maintenance and equipment issues.
Overall, while the gym at Novelty Suites Hotel receives commendations for its good qualities and flexibility, it does face criticism regarding size and equipment adequacy.
Parking
However, several guests mentioned that parking options can be limited and the spaces are often tight, leading to some parking issues. The parking area was described as tangled and a few pointed out the inconvenience of having no elevator access to the parking lot basement. Despite these concerns, the overall sentiment shows that guests do value the secure and available parking provided by the hotel.
Family
Guests often note the absence of disruptive behavior, contributing to a comfortable and pleasant stay for those with children. Whether it's for a family vacation or a brief family visit, the hotel receives commendations for being very good for children and providing great family-style service. Many families express their satisfaction and happiness with their stay, highlighting that they plan to return in the future.
Nightlife
4 Star
The hotel's amenities and services are consistent with what one would expect from a four-star establishment, delivering good value for money. Guests generally describe their stays as great experiences, highlighting the professionalism of the qualified service staff. The careful attention to detail in the amenities ensures that standards remain high, making it a good four-star hotel worth considering.
However, it's worth noting that some aspects of the hotel show signs of wear, such as worn-out doors, raising questions about brand integrity over time. Despite these minor issues, the overall impression of Novelty Suites Hotel is one of comfort, quality and good value, suitable for those looking to enjoy a pleasurable and satisfactory stay.
Business
Honeymoon
The hotel gardens receive praise for being expansive and well-maintained, providing a serene environment perfect for relaxation. Those looking for a calm and quiet stay will find the atmosphere at Novelty Suites Hotel to be ideal. Additionally, the rooms are noted for being neat and clean, contributing to a comfortable stay. Small kitchen amenities available in the rooms add to the convenience, allowing guests to prepare simple meals if they choose. Overall, the hotel offers a good balance of cost and quality, making it a solid choice for those planning a honeymoon or a peaceful retreat.
No, Novelty Suites Hotel doesn't have any pool.
No, a spa isn't available at Novelty Suites Hotel.
No, Novelty Suites Hotel doesn't allow dogs.
Yes, parking facilities are available at Novelty Suites Hotel.
Yes, Novelty Suites Hotel has a gym.
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