Melaka2.27643400,
102.29322300,
Jalan Pkak 2 Pusat Komerisal Ayer Keroh(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsAmes Hotel in Melaka offers a standout haven for travelers, particularly those seeking tranquility and comfort away from the busy city center. Located close to Ayer Keroh's attractions and easily accessible via the Ayer Keroh toll exit, the hotel serves as an ideal base for exploring nearby tourist spots like the Melaka Zoo and Melaka Wonderland. While its remote position may necessitate a 30-minute drive to the historic core of Melaka, this seclusion contributes to a quieter, more peaceful environment.
Accommodations at Ames Hotel are particularly well-reviewed. Guests frequently praise the spacious, modern rooms, which feature comfortable beds, elegant decor and well-maintained facilities, including large bathrooms and bathtubs. The cleanliness of both rooms and common areas receives consistent kudos, although there are occasional mentions of minor maintenance issues.
The hotel’s dining options notably enhance its appeal. Guests rave about the extensive and delicious breakfast buffet, often describing it as superb and well-balanced with local and international dishes. Dinner offerings, particularly the seafood buffet and chef’s specials at the Moon Bar, are also highly commended for their quality and variety. The service in the dining areas is consistently well-regarded, contributing to an overall delightful culinary experience.
Ames Hotel shines in its hospitality with staff receiving high praise for their friendliness, attentiveness and professionalism across all departments. This exceptional service creates a welcoming atmosphere that significantly enhances the guest experience.
The hotel is also hailed as a family-friendly venue with spacious family rooms, kid-friendly amenities and a pool that children enjoy. Thoughtful provisions such as cots for babies and baby plates demonstrate the hotel’s attention to accommodating families' specific needs.
While the swimming pool, gym and parking arrangements could benefit from some improvements, notably in terms of maintenance and space, they are functional and satisfactory for many guests. The wifi is generally reported as fast and reliable with some occasional complaints about connectivity.
Despite some minor issues, Ames Hotel's blend of excellent service, comfortable accommodations, delicious dining options and strategic location near key attractions make it a compelling choice for travelers seeking both relaxation and convenience in Melaka. Show more
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Categories
Luxury Hotel
Ames Hotel is a 5-star luxury hotel offering spacious rooms and suites with state-of-the-art design and plush amenities. Rooms feature luxurious bedding, modern facilities, and well-equipped bathrooms with exclusive toiletries. The hotel provides a sophisticated and comfortable experience.
Hotel near Golf Courses
Ames Hotel is located within 3 km of a golf course and is a short 4-minute drive from Tiara Melaka Golf and Country Club. The hotel specifically offers 'Golf Staycation' packages, catering directly to golf enthusiasts.
Hotel for Honeymoon
Located in Ayer Keroh, this hotel provides a tranquil honeymoon setting away from the city. The modern rooms, swimming pool, and stylish interior design offer a relaxing and romantic getaway.
Hotel with Swimming Pool
This hotel provides a modern and stylish pool area with comfortable lounge chairs. The pool is ideal for a refreshing dip after a day of exploring the city.
Outdoor Pool
Business Hotel
Ames Hotel is a 5-star business hotel that provides grand amenities. It offers refined event venues suitable for socialising. It includes a ballroom that can host weddings.
Hotel with Parking
Ames Hotel provides free private parking. The hotel also offers a restaurant, an outdoor swimming pool and a fitness center.
Hotel with Gym
The hotel boasts a modern 'Flex Gym' featuring a wide range of equipment and weight training apparatus. It is designed to help guests stay active and feel rejuvenated during their stay.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool and a fitness room. Guests can enjoy a scenic pool located outdoors.
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
5-Star Hotel
Room Types
Deluxe Twin RoomThis twin room features a minibar, tea/coffee maker, air conditioning, a flat-screen TV with satellite channels, a wardrobe and an in-room safe. There is a bathroom with a shower.
Deluxe King RoomThis double room features a minibar, tea/coffee maker, air conditioning, a flat-screen TV with satellite channels, a wardrobe and an in-room safe. There is a bathroom with a shower.
Patio Deluxe King RoomThis double room features a private garden, air conditioning, a flat-screen TV with satellite channels, a wardrobe, an in-room safe, a minibar and coffee and tea making facilities. There is also a bathroom with shower.
Patio Deluxe Twin RoomThis twin room features a private garden, air conditioning, a flat-screen TV with satellite channels, a wardrobe, an in-room safe, a minibar and coffee and tea making facilities. There is also a bathroom with shower.
Merchant SuiteAccess to the Merchant Lounge and enjoy the exclusive privileges for your comfort:
- Flexible Check-in and Check-Out (Subject to rooms availability)
- Personalized Check-In and Check-Out at The Merchant Lounge
- Complimentary Local Calls to area code (06)
- Complimentary 2 pieces laundry, pressing per room per night (excluding normal wash express service). It is non-accumulative.
- Daily turndown service inclusive of Chef's Daily Treats
- Complimentary Wi-Fi Access in room and public spaces
- Complimentary 1-Hour usage of the private board room located in the Merchant Lounge. (Subject to prior booking and availability)
- All day premium coffee tea, juices and soft drinks at The Merchant Lounge until 11pm.
- Complimentary breakfast at The Merchant Lounge or The Munch Restaurant
Note: Invited guests brought in by a Club Guest for breakfast incurs a charge of RM60 Nett per person
- Complimentary evening cocktail hour at The Merchant Lounge from 5:30PM till 7:30PM
Note: Invited guests of a Club Floor guest are welcome to enjoy the cocktail hour at a charge of RM100Nett per person
Executive RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, a minibar, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Deluxe Premier King RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Deluxe Premier Twin RoomThe spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The twin room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Patio Premier King RoomThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. Boasting a patio, this double room also provides a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Patio Premier Twin RoomThe spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Family RoomThe spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The family room features a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Ames Hotel in Melaka offers a peaceful retreat away from the bustling city center, making it an ideal choice for travelers seeking tranquility. Its location is especially convenient for those looking to explore Ayer Keroh's attractions such as the Melaka Zoo, Melaka Wonderland and various parks, all within a 5-10 minute drive. The hotel is easily accessible via the nearby Ayer Keroh toll exit and provides straightforward access to the highway, helping guests avoid the usual city traffic jams.
While the hotel is slightly isolated from the main tourist areas and historic spots of Melaka, taking around 30 minutes to reach the town center, this seclusion contributes to a quieter environment. It is perfect for those who prefer staying away from crowded city areas but still want to be near essential amenities and eateries, which are a short drive away.
For convenience, Ames Hotel is close to various tourist spots such as the bee farm and crocodile park and is strategically located, making it easy to access different points of interest in the area. Guests appreciate the hotel’s cleanliness and friendly staff, creating an overall comfortable and pleasant stay. However, note that if your primary focus is exploring Melaka’s historic core, you might find the hotel’s remote location a bit cumbersome.
Breakfast
Guests at Ames Hotel generally had positive experiences regarding the breakfast offerings. Many reviews highlight the extensive variety and deliciousness of the breakfast buffet, describing it as superb, amazing and fantastic with lots of choices available. Guests particularly enjoyed the variety of pastries and hot foods with croissants receiving specific praise for their quality.
Despite some criticisms about occasional long waits for a table, the friendly and helpful staff ensured that the buffet was continually replenished. The breakfast spread received compliments for its balance of local and international dishes, catering to diverse taste buds.
Several reviews also appreciated the cleanliness and well-maintained environment of the breakfast area, noting its spaciousness and comfort. The overall consensus indicates that the breakfast is considered one of the best aspects of the hotel stay, significantly contributing to guests' satisfaction. While a few guests felt that certain items could be more varied or flavorful, the general sentiment remains overwhelmingly positive about the breakfast at Ames Hotel.
Dinner
Dining at Ames Hotel evokes a culinary adventure with a variety of delectable options that cater to every palate. Breakfast, lunch and dinner offerings are consistently praised with the breakfast spread being notably plentiful and varied. Guests rave about the quality and taste of the food, describing it as excellent and delicious with standout mentions of the fried sausages and pizza.
The Seafood buffet dinner is a highlight, earning accolades for its breadth and freshness. The Moon Bar’s chef receives commendations for crafting memorable dishes, particularly the chef's nightly specials and desserts, which guests found exceptional.
The spacious seating areas and premium dining settings enhance the overall dining experience. Despite the generally high praise, some guests noted the menu could benefit from more variety and interest.
Service during dinner times is a strong point with staff consistently providing great and impressive service. Interestingly, the hotel also offers unique dining experiences such as the Melaka Peranakan Baba Nonya dinner special, which left a lasting impression on visitors.
For those staying at Ames Hotel, the dining options are more than just meals; they’re an integral part of the hotel's appeal, making it a noteworthy choice for travelers looking to enjoy both comfort and cuisine.
Rooms
The rooms at Ames Hotel receive widespread praise for their cleanliness, spaciousness and modern design. Guests consistently highlight the comfort of the beds and the overall ambiance with many describing the decor as elegant and luxurious. Large bathrooms and bathtubs are common features that add to the appeal. Reviewers often mention how new and well-maintained the rooms feel, emphasizing both comfort and a pleasing fragrance. Despite occasional issues such as room readiness, dustiness or minor maintenance problems, most guests find the rooms exceptionally comfortable and well-suited for a relaxing stay. The excellent service provided by the staff and the hotel's strategic location near tourist attractions further enhance the overall experience.
Beds
Ames Hotel impresses with the superb comfort of its beds, receiving high praise for their softness and spaciousness. Guests frequently describe the beds as comfortable, cozy and conducive to a good night's sleep with many noting they are among the best they have experienced in any hotel. The pillows and mattresses, often mentioned in glowing terms, add to the overall comfort, making for a dreamy sleeping experience. The plush, clean bedsheets and fresh towels also contribute positively to the guests' perceptions of cleanliness and comfort. Although some minor issues such as stains on bedsheets and the height of the beds were occasionally noted, the general consensus is overwhelmingly positive. The complimented bedding design and accommodating room features further enhance the allure of staying at Ames Hotel, making it an inviting choice for travelers seeking restful and pleasant accommodations.
Cleanliness
The guest reviews for Ames Hotel predominantly highlight its commendable cleanliness. Numerous guests consistently mentioned how clean the rooms and common areas, including public washrooms, were. The cleanliness of the hotel is frequently described as very clean, spotless, sparkling clean and adhering to strict guidelines. Many reviews emphasize the hotel's clean and beautiful environment with the hotel and rooms being described as tidy, fresh and comfortable.
However, some areas for improvement were noted. There were occasional mentions of dusty rooms, stained fixtures and poor room service. Some guests pointed out that rooms were not always thoroughly cleaned with specific issues like unclean bathtubs, musty smells and maintenance issues such as stained towels and small hand towels. There were also mentions of the need for better cleanliness in dining areas and the swimming pool, along with better maintenance of room facilities like carpets and dusting.
Overall, while Ames Hotel maintains high standards of cleanliness in many aspects, there are some inconsistencies that could benefit from further attention to ensure a uniformly high standard of cleanliness throughout the hotel.
Staff
Ames Hotel's staff has received an overwhelming amount of praise for their exceptional service and hospitality. Guests consistently highlight the friendly, polite and helpful nature of the staff, describing encounters with them as very welcoming. The hotel staff are recognized as being attentive and well-mannered, ensuring a smooth and comfortable stay from check-in to check-out. The service at the hotel extends beyond mere friendliness with personnel demonstrating efficiency and courtesy in all interactions.
Specifically, the bellboys, concierge, restaurant and housekeeping staff are frequently commended for their dedication and professionalism. Many reviews emphasize the consistent excellence in customer service throughout various departments with the restaurant staff being particularly noted for their attentiveness and helpfulness. Additionally, the front desk and reception staff are praised for their efficiency and warm service.
The Ames Hotel seems to prioritize staff training, as highlighted by numerous guests who note that the staff are well-trained and capable, enhancing the overall guest experience. This dedication to high service standards contributes significantly to the hotel's reputation for providing a comfortable and welcoming environment.
Despite the occasional mention of less-than-ideal experiences with specific staff members, the overwhelming consensus is that the Ames Hotel staff are a key strength of the establishment. Their friendly demeanor, coupled with a willingness to go the extra mile, often leaves guests feeling valued and eager to return.
Wi-Fi
The wifi at Ames Hotel has generally received positive feedback with many guests noting a fast internet connection. However, there are some remarks about intermittent slow speeds in certain areas of the room. Overall, the wifi quality is considered satisfactory, despite a few reports of troublesome connections and very low ratings from some guests.
Gym
The gym at Ames Hotel receives mixed feedback from its guests. While it offers an available space for fitness enthusiasts, it's noted that the gym could benefit from some upgrades. Guests can find a gym area accessible and also appreciate the inclusion of a swimming pool alongside it. However, the limited space and operation hours from 7 am to 7 pm are seen as drawbacks. Additionally, some have pointed out that much of the equipment was out of order during their stay, indicating a need for better maintenance. Overall, while the gym is a convenient feature, improvements are necessary to enhance guests' workout experiences.
Pool
The swimming pool at Ames Hotel garners mixed reviews from guests. The pool area is described as quite ordinary with some likening it to a typical apartment or condominium pool. It is small for a hotel of its size and there are safety concerns such as sharp edges and low maintenance, particularly around the kids' pool. The pool closes relatively early at 7 PM, which some guests find inconvenient.
However, there are positive aspects worth noting. The pool is considered safe for children by some guests and its private setting is appreciated. Additionally, the staff at the swimming pool receive commendations for being very friendly. The Moonbar and the pool are perceived as nice additions to the hotel amenities, even though some believe the swimming pool area might benefit from some renovation to enhance its appeal. Overall, while the pool facilities exist and are functional, they may not meet the expectations of all guests, especially those expecting a larger or more attractive setting.
Parking
Parking at the Ames Hotel has garnered mixed feedback from guests. While many appreciate the availability of ample parking spots and the free parking option, others find the facility lacking in several aspects. The hotel offers multilevel parking, which some guests find convenient. However, limited parking spaces, especially during peak seasons or events, pose a challenge for many visitors.
The parking area's maintenance and security are common concerns with reports of it being dusty, poorly lighted and substandard. Some guests described the parking as scary, especially at night and wished for better security measures. The lack of a proper entrance and clear directory to the parking adds to the inconvenience. There were also mentions of the parking being too far from the main hotel building with no lift access to the parking areas, making it less convenient for guests.
Despite its shortcomings, those who managed to find parking closer to the lobby or right in front of the hotel found it satisfactory. Overall, improvements in the parking arrangements and safety measures could significantly enhance the guest experience at Ames Hotel.
Family
Ames Hotel clearly stands out as an excellent option for those planning a family vacation in Melaka. The hotel receives high marks for its family-friendly amenities and accommodations. Guests frequently highlight the spacious family rooms that comfortably fit four people, often featuring various bed sizes to cater to different needs. Many reviews underscore the comfort and cleanliness of the rooms, making them a perfect retreat for families.
The hotel's pool is particularly popular among children, providing ample entertainment. Another frequently appreciated amenity is the buffet breakfast, which the kids seem to love. Specific provisions like cots for babies and baby plates demonstrate the hotel's attention to the needs of young children. Additionally, the staff's attentive and friendly service, including thoughtful gestures such as offering convenient parking for families with special needs, enhances the overall experience.
Ames Hotel makes it very easy for families to manage their needs with positive remarks about its comfortable suites and practical arrangements. Despite a minor inconvenience mentioned regarding pool access, the hotel still garners praise as an ideal spot for family vacations. Guests consistently express a willingness to return, often rewarding the hotel with a five-star rating.
5 Star
Ames Hotel strives to deliver a luxurious experience, though it falls short of consistently meeting five-star expectations. While some guests appreciated the five-star feel, taste and service, others found the hotel did not live up to its five-star claims, describing it more accurately as an overpriced four-star establishment. The inclusive stay and upgraded facilities show an effort to match high-ranking standards, but aspects like the breakfast left guests wanting more variety and quality. The hotel has a commendable staff service and some guests did feel it was worthy of its star rating, yet opinions vary widely. Overall, this high-ranking hotel has potential but needs to address certain inconsistencies to fully meet the five-star standard.
Luxury
Ames Hotel exudes luxury, living up to its 5-star rating with a refined, modern touch. Guests describe the rooms as not only spacious and crystal clean but also elegantly designed, providing a cozy, private retreat from the hustle and bustle. The hotel’s ambiance is often noted for its sophistication, contributing to an overall luxurious feeling throughout the stay.
The property itself is exceptionally clean and well-maintained with amenities that enhance the guest experience, including a delightful breakfast buffet and high-quality room service. The hotel's commitment to top-notch facilities ensures that guests feel pampered and appreciated during their stay.
Moreover, Ames Hotel goes above and beyond in terms of hospitality. An example of this is when a guest, whose son had broken his arm prior to check-in, was offered convenient parking near the lobby, showcasing the hotel's attentiveness and dedication to guest comfort.
However, while the General Manager's attentiveness could use some improvement, the overall experience remains distinguished by the hotel’s luxurious accommodations and exemplary amenities.
Romantic
Ames Hotel offers an enchanting experience, perfect for honeymooners seeking a romantic escape. The stylishly decorated honeymoon suites are full of delightful surprises, ensuring a memorable stay for couples. The location provides a beautiful view, enhancing the overall ambiance. Guests have praised their comfortable honeymoon trips and highlighted the romantic dinners as a special touch. Ames Hotel seems to be a top choice for those celebrating their love with many calling it the best honeymoon experience. Whether it's for a honeymoon or simply a romantic evening, this hotel caters superbly to couples.
Yes, Ames Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ames Hotel.
No, Ames Hotel doesn't allow dogs.
Yes, parking facilities are available at Ames Hotel.