Arenaa Deluxe Hotel

Melaka 2.18870300, 102.26485700 , Jalan Ujong Pasir (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsArenaa Deluxe Hotel in Melaka offers a consistently positive experience, particularly due to its location and staff. Situated in the bustling city, the hotel enjoys a strategic and convenient location close to main attractions, dining options and essential amenities, making it a great base for exploring Melaka's vibrant culture. Its proximity to popular spots like Jonker Street, A Famosa and Mahkota Parade enhances its appeal, despite occasional challenges with traffic.

The hotel's rooms generally receive favorable reviews for their cleanliness, spaciousness and tasteful decor. Comfortable beds and functional facilities often contribute to a pleasant stay. However, there are sporadic mentions of maintenance issues and cleanliness lapses, particularly in some bathrooms and less frequently maintained areas.

Cleanliness is generally well-maintained throughout the hotel, especially in common areas like the lobby and hallways, although certain areas, such as bathrooms and bed linens, have room for improvement. The staff at Arenaa Deluxe Hotel receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience.

Family travelers particularly appreciate the spacious family rooms with balconies and the hotel's overall family-friendly environment. Children's ease in finding suitable food options is also a notable highlight.

Conversely, the hotel's wifi service is often criticized for its instability and weak signal, which can be a drawback for guests needing reliable internet access. Parking also poses challenges with limited and not always conveniently located spaces, sometimes requiring guests to park across busy roads.

Overall with its prime location, friendly staff and comfortable rooms, Arenaa Deluxe Hotel provides good value for money, especially for families and leisure travelers, but there are specific areas where further improvements could enhance the guest experience.
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Categories
Business Hotel
Arenaa Deluxe Hotel offers a business center. It is situated 20 minutes from Windmill Dutch Historic Square Melaka. It provides business amenities.

3-Star Hotel
This hotel provides comfortable accommodations and essential amenities. Its location provides convenient access to local attractions and transportation, making it a practical choice for budget-conscious travelers.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Hotel with Gym

Room Types
Deluxe Twin Room Featuring a balcony, this air-conditioned twin room is fitted with a flat-screen TV and offers use of an electric kettle.

Presidential Suite Spacious suite features a separate living area, dining area and a fully equipped kitchen.

Deluxe Double Room Fitted with a balcony, this room offers a flat-screen TV, a DVD player and tea/coffee making facilities.

Junior Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Family Suite Large room features a seating area with sofa.

Premier Quadruple Room Featuring a balcony, this air-conditioned room for 4 is fitted with a flat-screen TV, DVD player and offers use of an electric kettle.

Guest Reviews
7.8
Good
Location
Nestled in the bustling city of Melaka, Arenaa Deluxe Hotel boasts a highly favorable and strategic location. Whether visiting for leisure or work, guests will appreciate its proximity to a plethora of dining establishments, making it a haven for food lovers. Restaurants and food stalls are just steps away, including local favorites like asam pedas stalls and Kuih Kampung eateries.

The hotel sits close to the city's main attractions, simplifying trips to popular spots such as A Famosa and Mahkota Parade. Visitors also find it easy to reach tourist sites, shops and the central town area, making it convenient for those looking to explore Melaka's vibrant culture. The location near Jonker Street further enhances its appeal as a central hub for travelers.

However, the area is known for heavy traffic, which can be a consideration for those on tight schedules. Despite this, the hotel's strategic placement offers easy access to public amenities, including a nearby mosque, where the call to prayer can be heard.

Overall, Arenaa Deluxe Hotel presents a clean and pleasant stay with a superbly convenient location catering to various needs, providing good value for money.

Rooms
The reviews for Arenaa Deluxe Hotel reveal a mixed yet leaning positive impression of the room experience. Many guests appreciated the cleanliness and tidy condition of the rooms, emphasizing that they are spacious, comfortable and well-decorated. The comfortable beds and pillows, along with working facilities, contribute to a pleasant stay. Some rooms feature balconies that offer beautiful views, which added a nice touch to the overall experience. Guests found the interior design appealing and tasteful with the sunshades and lighting contributing to a cozy atmosphere.

However, there were notable downsides mentioned. Among the negative feedback, some rooms were reported to be small, dark and gloomy with issues such as dust, moldy smells and maintenance problems including faulty air conditioning and plumbing noises. Some guests encountered unclean bathrooms, dusty areas and an overall need for better room maintenance. Despite these issues, the room prices were considered reasonable and, for the most part, met guests' expectations.

Overall, while the hotel generally provides a clean, comfortable and aesthetically pleasing room environment, there are sporadic maintenance and cleanliness issues that could detract from the guest experience.

Beds
Arenaa Deluxe Hotel seems to have garnered mixed feedback regarding the quality of its beds. Many guests have praised the comfortable rooms and often describe the beds as very comfortable, superb and of nice quality. Soft mattresses and fluffy bedding seem to be a recurring theme with several guests appreciating the coziness of both the beds and pillows. Clean bedding and well-kept facilities further add to the comfort.

However, not all feedback has been positive. Some travelers reported less satisfactory experiences, mentioning issues like dirty and smelly pillows, beds that were old or worn out and mattresses that were unstable or allowed them to feel the springs. A few reviews indicated problems with beds that were too soft, uncomfortable or unable to accommodate two persons comfortably. Structural issues such as beds bending or splitting were also highlighted.

In summary, while Arenaa Deluxe Hotel's beds are often praised for their comfort and quality, there are notable instances where improvement is needed to ensure consistency across all rooms and guest experiences.

Cleanliness
Arenaa Deluxe Hotel generally presents a pleasant atmosphere with numerous guests appreciating the cleanliness and comfort of the rooms. Many reviews highlight the hotel as clean and well-maintained with tidy rooms and spotless bathrooms. Guests also appreciate that facilities within the rooms function well and the beds provide a comfortable sleeping experience.

However, there are consistent mentions of issues with bathroom cleanliness, which some guests feel requires improvement. Complaints include dirty toilets, dusty curtains and wet bathroom floors. Several reviews noted dissatisfaction with the condition of bed linens, such as towels being old and smelly and blankets appearing unwashed or stained. Additionally, occasional remarks point to uncomfortable odors, suggesting potential lapses in thorough cleaning.

While many visitors commend the clean and organized environment, others believe that a higher standard of cleanliness is needed, especially in specific areas like the bathrooms and certain parts of the rooms. Despite this, the lobby and hallways receive positive remarks for being clean and inviting, contributing to a good first impression upon arrival.

Overall, cleanliness at Arenaa Deluxe Hotel has received a mix of positive commendations and areas highlighted for improvement, indicating that while the hotel maintains a generally clean and appealing environment, attention to detail in housekeeping could enhance the guest experience further.

Staff
The staff at Arenaa Deluxe Hotel have consistently impressed guests with their friendliness and professionalism. Reviewers frequently highlight the very nice, accommodating and kind nature of the staff, making interactions pleasant and stress-free. The team's helpfulness stands out with many guests noting their prompt and efficient service. Whether it's the front desk, housekeeping or the overall hotel crew, the courtesy and welcoming attitude of the staff are noteworthy.

However, while most reviews praise the staff's friendliness and excellent customer service, a few comments indicated negative experiences, describing some interactions as rude or uninformative. There were isolated mentions of slow housekeeping response and unaccommodating behavior. Despite these few drawbacks, the general sentiment remains overwhelmingly positive about the staff, making the overall guest experience at Arenaa Deluxe Hotel enjoyable and satisfactory.

Wi-Fi
Guests of Arenaa Deluxe Hotel consistently report that the hotel's wifi service leaves much to be desired. Commonly described as slow, unstable and with a weak signal, the internet connection struggles to meet expectations. Despite efforts, the wifi often remains unreliable, making it difficult for guests to use it effectively. Therefore, guests looking for consistent and strong internet access might need to consider alternative options.

Parking
Arenaa Deluxe Hotel brings a mixed bag when it comes to parking, leaning towards a less-than-perfect experience for guests. Many reviewers noted that parking is notably limited, both in terms of the number of available spaces and their proximity to the hotel. The lack of convenient parking is a recurrent theme, as guests often need to park across a busy and potentially dangerous road, which could be a significant inconvenience, especially for those with children or heavy luggage.

The small space available in front of the hotel can only accommodate a few cars, aggravating the problem. While free parking is provided, it is often far from the hotel, causing guests to walk longer distances and cross main roads, sometimes under heavy traffic conditions. Some guests also mentioned safety concerns related to this arrangement, feeling uneasy about crossing the busy street or parking in areas that are not well-maintained or clean.

Despite these challenges, some guests appreciated the availability of a car park, emphasizing that parking, though limited, is still an option. Those who managed to find a spot found the provided accommodations satisfactory to a degree. However, there are calls for improvement in managing the parking spaces better, especially during events and for ensuring the safety and cleanliness of parking areas. Overall, while the hotel provides parking options, the experience could certainly benefit from enhancements to better meet the guests' needs.

Family
Arenaa Deluxe Hotel appears to be a hit among families who are traveling with children. The family rooms receive consistent praise for their spaciousness and appealing balconies, offering pleasant views and a comfortable stay suitable for small families. Many reviewers highlight the hotel's family-friendly environment, making it an ideal spot for a family stay. Parents mention that children can easily find good food options, underscoring the hotel's child-friendly facilities. While there are some mixed opinions about its suitability for families with kids, the majority of comments suggest that it is a convenient and comfortable choice for traveling families. Those traveling with elderly family members also find the hotel meets their needs well. Overall, Arenaa Deluxe Hotel seems to offer a welcoming and accommodating experience for families, ensuring a pleasant stay for both children and adults.


No, Arenaa Deluxe Hotel doesn't have any pool.

No, a spa isn't available at Arenaa Deluxe Hotel.

No, Arenaa Deluxe Hotel doesn't allow dogs.

Yes, parking facilities are available at Arenaa Deluxe Hotel.

Yes, Arenaa Deluxe Hotel has a gym.

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