Melaka2.20379000,
102.25317200,
No 20 Jalan Tun Sri Lanang City Centre Melaka(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Sentral Melaka @ City Centre provides a value-driven and convenient stay, primarily praised for its excellent location. Situated in the heart of Malacca, the hotel offers guests easy access to various attractions such as St. Peter's Church, the river cruise and vibrant Riverside Walk. Its central position also allows for diverse culinary experiences with nearby hawker food stalls and local eateries, as well as utility shops for added convenience. The hotel's competitive room rates, hovering around RM80, make it an appealing option for budget-conscious travelers. Proximity to significant tourist spots and good parking facilities enhance the overall ease of travel.
The breakfast experience at Hotel Sentral Melaka receives mixed reviews. Many guests find it appetizing and worth the price, particularly appreciating the rice porridge. However, some critics point out its limitations, including a small buffet area and the occasional scarcity of food. Despite these drawbacks, the breakfast provides satisfactory value, especially when included with the room.
The rooms are generally a highlight, described as spacious, clean and comfortable, making them suitable for both couples and families. Effective air conditioning and comfortable beds contribute to a pleasant stay. Nonetheless, there are occasional maintenance issues and cleanliness concerns, specifically with bathroom standards, that could use improvement.
Cleanliness at Hotel Sentral Melaka presents a mixed picture. While many guests commend the hotel for its clean and comfortable environment, some have reported issues like dirty carpets, stained bedsheets and unpleasant smells. Inconsistencies in housekeeping appear to be a critical area needing attention.
The hotel staff earn high marks for their friendliness and helpfulness with the reception team frequently praised for their exceptional service. Individual staff members like Shahirah have been highlighted for their dedication, contributing significantly to a positive guest experience.
Ample and secure parking facilities are another plus, offering guarded 24-hour access. However, the parking area’s location at the back of the hotel may be inconvenient for those with heavy luggage or mobility issues.
Feedback on the beds is mixed; while many guests find them comfortable and soft, others report issues with old mattresses and overly soft pillows, occasionally leading to discomfort.
Overall, Hotel Sentral Melaka @ City Centre offers a convenient, comfortable and budget-friendly option for visitors with its prime location and friendly staff as standout features. Improvements in consistency of cleanliness and quality of some amenities would enhance the overall guest experience. Show more
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Categories
Cheap Hotel
Located in the city center of Melaka, this hotel provides budget accommodation with essential amenities and easy access to historical sites. It offers a practical option for travelers looking to explore the city on a budget.
3-Star Hotel
Hotel Sentral Melaka @ City Centre is centrally located and offers easy access to the city's main attractions. The hotel provides comfortable accommodations and essential amenities, making it a practical choice for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Superior Double or Twin RoomAir-conditioned rooms are fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom will include hot/cold shower facilities and a hairdryer.
Rooms can accommodate up to 2 guests.
Superior Triple RoomAir-conditioned rooms are fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom will include hot/cold shower facilities and a hairdryer.
Rooms can accommodate up to 3 guests.
Deluxe King RoomAir-conditioned rooms are fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom will include hot/cold shower facilities and a hairdryer.
Rooms include 1 king sized bed and can accommodate up to 2 guests.
Deluxe Family RoomAir-conditioned rooms are fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom will include hot/cold shower facilities and a hairdryer.
Large family rooms can accommodate up to 4 guests.
Family SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Executive SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Kiddie RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Staycation Deal - Superior RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room provides air conditioning, a tea and coffee maker, a safe deposit box, a flat-screen TV with satellite channels, as well as city views.
Guest Reviews
7.4
Good
Location
Hotel Sentral Melaka @ City Centre offers a prime location for visitors exploring Malacca. Nestled in the heart of the city, it allows easy access to various attractions and amenities. Guests have highlighted the hotel's strategic position, which is within walking distance to the town, making it simple to navigate Melaka on foot. Travelers will find themselves near renowned spots like St Peter's Church, the river cruise and the vibrant Riverside Walk that comes alive beautifully at night.
The proximity to Kampung Morten, hawker food stalls and local eating shops ensures diverse culinary experiences just a short stroll away. Utility shops like 7e and convenient burger stalls are also nearby, which adds to the convenience. The hotel's location offers excellent value, particularly given the competitive room rates around RM80, making it an attractive option for budget-conscious travelers.
Additionally, the hotel is noted for its good parking facilities and closeness to significant tourist spots, enhancing overall accessibility and ease of travel. It’s a great choice for those looking for a clean and strategically located accommodation with the benefits of a central position in Malacca.
Breakfast
Hotel Sentral Melaka @ City Centre offers a breakfast experience that receives mixed reviews from its guests. Many praise the breakfast for being delicious, simple yet appetizing and offering good selections of foods. Several guests describe it as very nice and worth the price, noting that it is included with the room.
However, some guests found the breakfast just okay or very ordinary with limited options and minimum choices, particularly for kids. There are remarks about the buffet area being quite small and instances where food runs out without being promptly replenished. Despite these drawbacks, the rice porridge receives a special mention for being particularly good.
Overall, the breakfast seems to provide satisfactory value, aligning well with the price and room offerings.
Rooms
Hotel Sentral Melaka @ City Centre offers a range of spacious and comfortable rooms, which guests often find to be a good value for the price. Many reviews highlight the rooms as being clean and well-maintained with ample space that makes them ideal for couples or families. Guests appreciate the comfortable beds and the overall cleanliness of the rooms. The hotel's air conditioning system is effective, adding to the comfort during the stay.
However, some reviews mention maintenance issues and areas that could benefit from better cleaning, particularly the bathrooms. A few guests noted that the room floors were not as clean as expected and that some bathroom lights were dim. Despite these occasional issues, the general consensus is that the rooms are spacious and provide good comfort for a fair price, making them a favorable option for travelers seeking budget-friendly accommodations in Melaka.
Beds
Hotel Sentral Melaka @ City Centre has received mixed feedback regarding its beds. Many reviews highlight the comfort of the beds, noting that the mattress and pillows are very comfortable. Guests frequently describe the beds as comfortable and soft. However, some guests have pointed out issues, such as mattresses needing to be replaced and instances of feeling the springs, leading to discomfort and body pain. There are also mentions of beds being old and pillows being too soft for some. Overall, while many guests find the beds comfortable, there are notable concerns about the quality and condition of some mattresses.
Cleanliness
Hotel Sentral Melaka @ City Centre presents a mixed bag of experiences regarding cleanliness. On a positive note, several guests have commended the hotel for its clean and comfortable environment, mentioning that both the rooms and the common areas are very clean. Some guests noted that the bathroom and overall ambiance of the hotel also stand up to cleanliness standards with a few highlighting the prompt attention to issues like dim bathroom lights.
However, there are numerous concerns about the cleanliness that cannot be overlooked. A significant number of guests have remarked that the rooms and bathrooms are not as clean as expected with specific issues like dirty carpets, stained bedsheets and unpleasant smells from toilets. Some reviewers were particularly disappointed with dusty rooms and hairs in drain holes, indicating a need for improvement in the housekeeping department.
Overall, while the hotel does receive praise for its clean and comfortable environment from several guests, it is clear that consistency in cleanliness is an area where improvement is much needed.
Staff
The staff at Hotel Sentral Melaka @ City Centre receive consistent praise for their friendliness and helpfulness. Guests frequently mention the courtesy and dedication of the reception team, particularly highlighting individuals like Shahirah for their exceptional service. The reception staff, described as lovely and welcoming, contribute significantly to a positive experience by being accommodating and customer-friendly. Overall, the hotel staff stand out for their impressive commitment to guest satisfaction.
Parking
Hotel Sentral Melaka @ City Centre offers ample and easy parking for guests, ensuring a hassle-free experience when looking for a spot. The hotel provides plenty of parking spaces, eliminating the stress often associated with finding parking. The parking facility is also guarded 24 hours for added security. However, some guests have noted that the parking area is located far in the back field of the hotel, which may be inconvenient for those with heavy luggage or mobility issues. Despite this, the overall availability and accessibility of parking are well-received.
Yes, Hotel Sentral Melaka @ City Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Sentral Melaka @ City Centre.
No, Hotel Sentral Melaka @ City Centre doesn't allow dogs.
Yes, parking facilities are available at Hotel Sentral Melaka @ City Centre.
No, Hotel Sentral Melaka @ City Centre doesn't have a gym.