Hotel Sentral Riverview Melaka

Melaka 2.20787200, 102.24580000 , 177, Jalan Tun Ali, Rivercruise Station Melaka Tengah (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Sentral Riverview Melaka receives praise for its strategic location, offering easy access to central Melaka's popular tourist attractions and essential amenities. Guests appreciate the proximity to Jonker Walk, Banda Hilir, Chinatown, and supermarkets, alongside peaceful surroundings. The hotel also provides a convenient parking lot, simplifying logistics for those with vehicles.

The breakfast experience at the hotel has its strengths, especially during peak periods. Guests commend the taste and variety of dishes, including favorable mentions of nasi lemak, and appreciate the affordable pricing and attentive service from the F&B staff, enhancing the dining experience. While the breakfast offers value, there is potential for improvement in variety and consistency.

Hotel rooms provide ample space and comfort, aligning with three-star expectations. Noteworthy are the spaciousness and cleanliness, complete with toiletries and functional air conditioning, contributing to a restful stay. Although there are minor critiques of occasional odors and outdated features, the value for money and comfort make it a popular choice.

The staff at Hotel Sentral Riverview Melaka receive consistent praise for their friendliness and helpful demeanor, from the reception to room service teams. Their welcoming attitude and efficiency in handling inquiries create a positive atmosphere, contributing substantially to guest satisfaction.

WiFi connectivity presents a mixed experience, with varying signal strength and stability across different areas of the hotel. Guests seeking reliable internet service are advised to consider room location for better connectivity.

Parking facilities are deemed satisfactory, with ample spaces and security provided at no extra cost. Despite some areas being dimly lit, guests appreciate the convenience of access and organization.

Beds offer a generally comfortable experience, with king-sized options available. While most guests highlight comfort and cleanliness, occasional issues with mattress firmness and bedding suggest room for improvement. Enhanced linen care and mattress upgrades could further improve guest experiences.

Overall, Hotel Sentral Riverview Melaka stands out for its strategic location, hospitable staff, and comfortable accommodations, making it a favorable option for travelers visiting Melaka.
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Categories
Cheap Hotel
Located in Melaka, this hotel offers affordable accommodation with views of the river. It provides essential amenities and easy access to historical sites, making it a good option for budget travelers interested in exploring the city's heritage.

Accessible Hotel
Hotel Sentral Riverview Melaka is listed as an accessible hotel.

3-Star Hotel
Hotel Sentral Riverview Melaka features a convenient location near the river cruise station, offering easy access to transportation and scenic views. The hotel provides comfortable accommodations and essential amenities, making it suitable for both leisure and business travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Room Types
Superior Twin Room Modern room with a Flat-screen TV, safety deposit box.

Deluxe Double or Twin Room Larger room offers ironing facilities and a hairdryer upon request.

Family Room Room is fitted with a king-size bed and a single bed.

Junior Suite Room rate includes free breakfast for 2 guests.

Executive Suite Room rate includes free breakfast for 2 guests.

Executive Suite with Bathtub The spacious suite has 1 bedroom and 1 bathroom with a shower and a bidet. The air-conditioned suite offers a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Kiddie Room This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The air-conditioned suite provides a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.

Staycation Deal - Superior Room The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The twin room provides a wardrobe, a safe deposit box, parquet floors, a tiled floor and a flat-screen TV. The unit has 2 beds.

Superior Queen Room The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The double room features a wardrobe, a safe deposit box, parquet floors, a tiled floor and a flat-screen TV. The unit has 1 bed.

Guest Reviews
7.3
Good
Location
Hotel Sentral Riverview Melaka boasts a strategic location that has garnered praise from its guests. Visitors appreciate the hotel’s proximity to central Melaka, making it an ideal base for exploring the city. Its location allows for easy access to popular tourist attractions, including Jonker Walk and Banda Hilir, which are just a short walk or drive away. The hotel is conveniently situated close to the bustling Chinatown and the historic center, as well as nearby supermarkets like Aeon and Lotus, ensuring guests have a variety of shopping options. The peaceful and quiet surroundings offer a relaxing retreat while still being close to essential amenities and entertainment centers. Additionally, the hotel provides a parking lot, simplifying the logistics for those traveling by car. Overall, guests find the location of Hotel Sentral Riverview Melaka to be convenient and conducive to a pleasant stay in the city.

Breakfast
Hotel Sentral Riverview Melaka offers a breakfast experience that garners mixed feedback from guests. Among the positive aspects, the breakfast is often described as delicious, with several guests appreciating the variety of choices, especially during weekends. The affordable pricing and sizeable portions are also highlights, appealing to those seeking value. The food was particularly praised for its taste, with certain dishes like nasi lemak receiving specific acclaim.

The breakfast spread reportedly includes a range of options, making it suitable for families, especially with children, thanks to the variety presented. The attentive F&B staff contribute positively by ensuring food and utensils are promptly refilled, enhancing the dining experience.

Despite these positives, there are areas indicated for improvement. Some guests noted a limited selection, a lack of eggs, and suggested adding more protein options to enhance the offerings. Additionally, there were comments on occasional inconsistencies in food quality and flavor, with some dishes being too salty or not fully cooked.

Overall, while the breakfast at Hotel Sentral Riverview Melaka has its strengths, particularly in taste and variety during peak periods, there is room for refinement in menu options and consistent quality across different days.

Rooms
Hotel Sentral Riverview Melaka offers rooms that generally meet the expectations of a three-star hotel, featuring spaciousness and comfort that guests find appealing. Many guests have highlighted the impressive size of the rooms, with ample space even for performing solat. The cleanliness of the rooms is remarkable, frequently described as stunning, tidy, and equipped with complete toiletries, suggesting a high level of upkeep. Comfort is a predominant theme, with many guests describing the rooms as cozy and very comfortable, underscoring a satisfactory sanctuary for rest and relaxation.

Despite these positive attributes, certain reviews mention an occasional unpleasant smell and some outdated features, implying that refurbishments might be due for a more contemporary look. Nonetheless, the large and comfy rooms, enhanced by functional air conditioning, value for money, and strategic location, contribute to a generally satisfactory stay. The overall sentiment points to guests' satisfaction with the spacious, clean, and well-equipped rooms, making Hotel Sentral Riverview a favorable choice for travelers seeking comfort and reasonable pricing.

Beds
Hotel Sentral Riverview Melaka offers a mixed experience when it comes to its beds, largely characterized by comfort but with some areas noted for improvement. Guests report a variety of experiences, with several appreciating the comfort of the beds, describing them as comfy and soft. The presence of a king-sized bed adds a touch of luxury for visitors seeking spacious sleeping arrangements. Rooms often feature neat beds complemented by clean sheets, providing a welcoming environment for travelers.

However, the reviews also highlight certain challenges. Some guests encounter issues with the mattress, noting it can be hard or creaky, which detracts from the ideal sleeping experience for some. Occasional issues with bedding, such as stains on sheets and pillow covers, suggest a need for greater consistency in housekeeping. Despite these concerns, overall, the hotel provides a comfortable setting for a restful night's sleep, though an upgrade to the mattresses and attention to linen care could enhance the guest experience further.

Cleanliness
Hotel Sentral Riverview Melaka has received mixed reviews about its cleanliness, with a noticeable emphasis on positive aspects in certain areas. Some guests have praised the hotel for its strategic location, describing their experience as clean and comfortable. The spaciousness and general cleanliness of the rooms are occasionally highlighted, with guests feeling satisfied with both the condition and staff service. In particular, the overall cleanliness of certain areas within the hotel, such as the toilets, has been noted positively, despite mentioning slight issues like odors.

However, there are several points of concern regarding cleanliness and maintenance. Some guests found the floors dusty and the furniture outdated, while maintenance issues, such as non-functional sockets and loose faucet heads, were mentioned. A few rooms had noticeable smells, ranging from musty odors to cigarette smoke, which led to requests for room changes. There were also reports of dirty linen and towels, stained bedsheets, and smelly pillows, which detracted from the overall guest experience. Common areas like the lobby, corridors, and walkways were identified as needing improvements in cleanliness and upkeep.

Overall, while the hotel shows promise in terms of staff service and room size, it struggles with consistent cleanliness and maintenance, suggesting that addressing these issues could significantly enhance guest satisfaction.

Staff
At Hotel Sentral Riverview Melaka, guests consistently praise the welcoming and warm demeanor of the staff. The team is frequently described as friendly, helpful, and attentive, ensuring that visitors feel at ease during their stay. The reception staff are highlighted for being soft-spoken, considerate, and efficient, effectively handling inquiries and concerns. Guests appreciate the accommodating nature of the front desk, where issues are promptly addressed and resolved.

The café team is recognized for their swift service and responsiveness, particularly when tending to specific requests or complaints about meals. The hotel staff goes above and beyond with personalized service, such as preparing special meals and accommodating room changes with ease. Notable mentions also include the polite and professional conduct of the staff across various departments, from room service to security.

Overall, the friendly and cooperative atmosphere created by the staff contributes significantly to the positive experiences of those staying at Hotel Sentral Riverview Melaka, leaving guests feeling valued and attended to throughout their visit.

Wi-Fi
Hotel Sentral Riverview Melaka offers a mixed experience when it comes to WiFi connectivity. Guests staying at the hotel have reported varying levels of satisfaction regarding the internet service. While several visitors have noted that the WiFi is good and the signal is very strong in certain areas, others have expressed concerns about slow and unstable connections, with some mentioning that they experienced frequent disconnections. It seems that WiFi performance may vary depending on the room or area within the hotel, so it’s advisable for guests needing reliable internet access to inquire about room locations with better connectivity.

Parking
Hotel Sentral Riverview Melaka offers a satisfactory parking experience to its guests. Visitors consistently highlight the ample availability and spaciousness of the parking facilities, ensuring easy access at any time. The hotel provides free parking, which adds significant value to the stay, and guests find the parking lot secure and well-organized. Although some reviews indicate that the parking area can be a bit dimly lit at times, the general sentiment remains positive with convenient parking options available both in front and at the back of the hotel. Overall, guests can expect a hassle-free experience when it comes to parking their vehicles during their visit.


No, Hotel Sentral Riverview Melaka doesn't have any pool.

No, a spa isn't available at Hotel Sentral Riverview Melaka.

No, Hotel Sentral Riverview Melaka doesn't allow dogs.

Yes, parking facilities are available at Hotel Sentral Riverview Melaka.

No, Hotel Sentral Riverview Melaka doesn't have a gym.

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