JonkeRED Heritage Hotel

Melaka 2.19491600, 102.24978900 , 16 Jalan Laksamana, Bandar Hilir (Show on Map)


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Summary of reviewsJonkeRED Heritage Hotel, located in the heart of Melaka, is highly regarded by travelers for its prime location, which places guests mere steps away from key landmarks like Jonker Street, Dutch Square and Christ Church Melaka. This central position allows for easy exploration of the city's historical buildings, museums, vibrant night market and modern amenities, making it an ideal base for both relaxation and adventure.

Guests repeatedly commend the hotel for its cleanliness with rooms and common areas frequently described as spotless and well-maintained. The decor, blending modern and industrial styles, enhances the overall appeal. Rooms, equipped with essential amenities like mini-fridges, hair dryers and irons, are praised for their comfort and spaciousness. Bathrooms in particular receive high marks for their pristine condition. Although some rooms facing busy streets can suffer from noise, those located at the back are quieter and more peaceful. Occasional issues such as minor maintenance needs and noise insulation are noted but rarely detract from the otherwise positive experience.

The staff at JonkeRED Heritage Hotel receive exceptional acclaim for their friendliness and dedication. Guests highlight the helpful and professional service, notably from front desk employees like Dayah and Sofia, who often go above and beyond to assist with various requests and provide local recommendations. This warm and accommodating atmosphere greatly enhances the guest experience.

Families find the hotel particularly welcoming with spacious rooms and options like connecting rooms and large beds, making it convenient for travelers with children and elderly family members. Despite some occasional noise from neighboring rooms, the hotel remains a favored choice for family travel.

The beds offer varied experiences; many guests highlight their cleanliness and comfort, while a few find them too firm for their preference. The bedding and sheets are consistently noted for their quality, which enhances overall sleep satisfaction.

While the hotel does not provide breakfast, guests can easily find numerous nearby cafes and eateries to start their day. The absence of an in-house dining facility has led to suggestions for a simple breakfast offering to improve the guest experience further.

Wi-Fi service at the hotel has seen improvements with many guests finding it stable and reliable, though some still report inconsistent connectivity in their rooms. The hotel acknowledges these concerns and appears committed to continued enhancements.

A notable drawback is the lack of on-site parking, requiring guests to rely on nearby public parking options which are rather affordable but sometimes challenging, especially during peak times.

In summary, JonkeRED Heritage Hotel stands out for its unbeatable location, cleanliness, friendly staff and suitability for family travel. While minor areas for improvement exist, such as noise insulation, Wi-Fi consistency and parking, the overall guest experience remains largely positive, making it a highly recommended choice for visitors to Melaka.
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Family Friendly Hotel

Hotel with Free Wi-Fi

Cheap Hotel

Room Types
Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Deluxe Queen Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe King Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Guest Reviews
Location
Situated at the heart of Melaka, JonkeRED Heritage Hotel proves to be an exceptional choice for travelers keen on exploring the city's rich heritage and attractions on foot. Its prime location places guests just steps away from key landmarks like Jonker Street, Dutch Square and Christ Church Melaka. The hotel is ideally positioned for easy access to historical buildings, museums, restaurants and the vibrant night market. Visitors appreciate the convenience of being so central with many popular tourist sites, including A Famosa and the Melaka River, just a few minutes' walk away. The surrounding area's blend of history and modern amenities makes the hotel a perfect base for both exploration and relaxation.

Breakfast
JonkeRED Heritage Hotel, while offering excellent hospitality with great staff and a prime location near Jonker Street, currently does not provide breakfast options. Guests have expressed a desire for a simple breakfast arrangement, like pastries, rolls, coffee and tea, to enhance their stay. While there is no dining facility within the hotel itself, breakfast can be easily sourced from nearby cafes and eateries, ensuring that guests can start their day with a satisfying meal. However, the absence of any in-house breakfast service has been noted by several guests with suggestions that adding such a feature would significantly improve their experience.

Rooms
The JonkeRED Heritage Hotel boasts a blend of modern comforts and heritage charm, making it a compelling choice for travelers. Guests frequently highlight the cleanliness and comfort of the rooms, noting that they are well-maintained and equipped with essential amenities such as mini-fridges, hair dryers and irons. The decor, often described as modern or industrial with stylish touches, adds to the overall appeal.

Many reviewers appreciate the spaciousness of the rooms, finding them large and cozy with sizable bathrooms being a common compliment. Despite some comments on the small size of certain rooms, the general consensus is that they are functional and thoughtfully designed. The location of the hotel, right in the heart of tourism, provides easy access to city attractions, though this central position can sometimes lead to noise issues, especially for rooms facing busy streets.

Room insulation appears to be a recurring concern with several guests mentioning thin walls and noise from outside or neighboring rooms. Some rooms also lack natural light or proper windows, which might be a drawback for light-sensitive guests. However, rooms located at the back tend to be quieter and more peaceful.

Additional highlights include the hotel's 24/7 reception, the convenience of nearby grocery stores and the friendly and accommodating staff who often receive praise for their helpfulness. Overall, the JonkeRED Heritage Hotel offers modern, clean and comfortable accommodations, making it a solid choice for visitors looking to stay in the city's vibrant center.

Beds
At JonkeRED Heritage Hotel, the beds leave a mixed impression on its guests. While many guests commend the beds for their comfort, noting phrases like "comfortable bed" and "beds comfy and clean," there are instances where the bed comfort falls short. Some guests found the beds to be rather hard or stiff, which could be a downside for those seeking a softer sleeping experience. However, the bedding and sheets consistently receive high marks for being clean and comfortable, contributing positively to the overall sleep quality.

Size-wise, the beds are praised for being large and spacious, easily accommodating families of two adults and a child. This adds a layer of convenience for traveling families. Additionally, extra pillows are available upon request, which some travelers appreciated. Despite occasional reports of the mattress being too hard, many still found the comfort of the bed to be "amazing" and "very comfortable."

In summary, JonkeRED Heritage Hotel's beds are generally praised for their size and cleanliness with some variability in comfort depending on personal preference for mattress firmness. The bedding's comfort and cleanliness are consistent highlights, albeit with occasional remarks about beds being too hard for some guests.

Cleanliness
JonkeRED Heritage Hotel receives glowing feedback for its cleanliness. Guests frequently highlight the spotless condition of the rooms, emphasizing their neat and tidy nature. The hotel's modern design and attention to detail are noted, offering a comfortable atmosphere complemented by well-maintained facilities. Many reviews commend the rooms for being clean, cozy and well-presented with regular and thorough cleaning routines ensuring a consistently high standard of hygiene.

The bathrooms, in particular, stand out for their pristine condition, contributing to the overall positive impression of cleanliness. Guests appreciate the clean and spacious environment, which is often reflected in the common areas as well. Additionally, the hotel’s central location adds convenience to its charm, making it a great choice for travelers looking for a clean and pleasant stay.

However, a few reviews mention occasional issues such as musty smells, minor maintenance needs and isolated instances of bugs, but these concerns are relatively rare compared to the overwhelming positive feedback. Overall, JonkeRED Heritage Hotel consistently impresses with its cleanliness, making it a preferred choice for guests seeking a well-kept and comfortable accommodation.

Staff
The JonkeRED Heritage Hotel boasts an impressively amiable and cooperative staff, providing a warm and welcoming atmosphere for guests. Visitors consistently praise the staff for being incredibly helpful, friendly and professional. Notable mentions include employees like Dayah and Sofia, both recognized for their excellent service and dedication. Dayah, in particular, has been highlighted multiple times for her attentiveness and willingness to go above and beyond, from assisting with directions and local recommendations to arranging transportation and helping with postal services. At the reception, the staff members are commendable for their accommodating nature, efficiently managing check-ins and check-outs and offering valuable tips to enhance the guests' stay. The reception and lobby teams are always praised for their friendliness and readiness to help, making guests feel genuinely appreciated. Overall, the hotel's service is characterized by a remarkable level of courtesy, attentiveness and a genuine effort to ensure guests have a pleasant and comfortable experience.

Wi-Fi
The JonkeRED Heritage Hotel has seen improvements in its Wi-Fi service over the years with several guests noting that this year's connection is better than the previous one. Many visitors have found the WiFi to be good and stable with some even describing it as excellent and the best they've experienced during their travels. However, the reviews also highlight a contrasting experience for some guests.

While the WiFi worked well for many, others reported significant issues, particularly within their rooms. Common complaints included weak signals, poor reception and persistent connection problems. Instances of very slow and practically nonexistent WiFi were also mentioned. It appears that while the hotel has made strides in improving its internet service, it still faces inconsistency issues, especially concerning room-specific connectivity. Overall, while some guests enjoyed a reliable and strong WiFi connection, others faced notable difficulties.

Parking
Staying at the JonkeRED Heritage Hotel offers both the charm of a heritage property and a central location in town, but potential guests should be mindful of parking arrangements. The hotel does not have its own parking facilities, which many find inconvenient and challenging. Guests must rely on nearby public parking options, which are available at an additional cost. Although some public car parks are within a short walking distance, it's understandable that this might not suit everyone, especially during peak or festive seasons when parking becomes even more difficult to find. On the positive side, these public parking areas are fairly affordable with some charging as little as RM3 per entry. The hotel acknowledges this limitation and has provided information on nearby parking options with suggested car park maps and even some discounted rates for nearby lots. Despite the central and convenient location of the hotel, the lack of on-site parking remains a notable drawback for those traveling with vehicles.

Family
The JonkeRED Heritage Hotel has received numerous comments highlighting its family-friendly environment. Many families appreciate the spacious rooms, perfect for accommodating children, including options like connecting rooms and massive beds for those traveling with infants. The hotel's location is described as convenient, particularly for small shopping needs and those traveling with elderly family members.

Guests note that their families enjoyed a variety of activities that kept everyone entertained throughout their stay, ensuring there were no dull moments. Despite the generally positive feedback regarding the family experience, a few reviews mention noise disturbances from kids in neighboring rooms and one comment suggests the hotel may not be ideal for families with very young children.

Overall, JonkeRED Heritage Hotel is favored for its family orientation and suitability for family travel, though some minor inconveniences are noted.


No, JonkeRED Heritage Hotel doesn't have any pool.

No, a spa isn't available at JonkeRED Heritage Hotel.

No, JonkeRED Heritage Hotel doesn't allow dogs.

No, parking facilities aren't available at JonkeRED Heritage Hotel.

No, JonkeRED Heritage Hotel doesn't have a gym.

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