Swan Garden Resort Hotel
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Summary of reviewsSwan Garden Resort Hotel is highly favored for its strategic location, seamlessly connecting guests to both business and leisure attractions, such as Jonker Street and the central market, while offering stunning views of both the sea and cityscape. The ample parking options further enhance the travel experience, with convenient access to nearby restaurants making dining effortless.
The rooms are generously spacious and clean, frequently praised for their thoughtful design and functionality with powerful showers and well-maintained bedding. Guests enjoy the beautiful views and cozy atmosphere, despite minor issues like soundproofing concerns. The spacious bathrooms add comfort, although practical improvements could be made. Cleanliness is commendable overall, with occasional suggestions for improvement in certain areas. The hotel staff is consistently praised for their warmth and friendliness, making guests' stays enjoyable and stress-free.
However, the breakfast experience has mixed reviews. While some guests appreciate the variety and quality, room for improvement is noted, especially in consistency and options. The Wi-Fi service is often reported as poor and unreliable, hindering guests' connectivity needs. The swimming pool area, particularly the rooftop infinity pool, is a highlight, offering a clean and serene environment with stunning views. Parking facilities are generally positive, though adjustments could be made for larger vehicles and validation processes.
Overall, Swan Garden Resort Hotel provides guests with a satisfying stay, highlighted by excellent location, spacious rooms, dedicated staff, and appealing amenities. While certain areas like breakfast and Wi-Fi need improvement, the hotel's strengths ensure a reliable choice for travelers.
Categories
The rooms are generously spacious and clean, frequently praised for their thoughtful design and functionality with powerful showers and well-maintained bedding. Guests enjoy the beautiful views and cozy atmosphere, despite minor issues like soundproofing concerns. The spacious bathrooms add comfort, although practical improvements could be made. Cleanliness is commendable overall, with occasional suggestions for improvement in certain areas. The hotel staff is consistently praised for their warmth and friendliness, making guests' stays enjoyable and stress-free.
However, the breakfast experience has mixed reviews. While some guests appreciate the variety and quality, room for improvement is noted, especially in consistency and options. The Wi-Fi service is often reported as poor and unreliable, hindering guests' connectivity needs. The swimming pool area, particularly the rooftop infinity pool, is a highlight, offering a clean and serene environment with stunning views. Parking facilities are generally positive, though adjustments could be made for larger vehicles and validation processes.
Overall, Swan Garden Resort Hotel provides guests with a satisfying stay, highlighted by excellent location, spacious rooms, dedicated staff, and appealing amenities. While certain areas like breakfast and Wi-Fi need improvement, the hotel's strengths ensure a reliable choice for travelers.
Hotel with Swimming Pool
This hotel offers a decent-sized pool with comfortable seating. The pool provides a convenient option for guests looking to cool off and relax.
Outdoor Pool
Hotel with Gym
As a resort hotel, it is likely to feature a gym or fitness center for guests seeking to exercise. This amenity supports a healthy lifestyle while on vacation.
4-Star Hotel
Situated in Taman Kota Syahbandar, this hotel offers a resort-style experience with comfortable accommodations and various recreational facilities. Its location provides a relaxing environment with easy access to city attractions.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a strategic spot, Swan Garden Resort Hotel offers a convenient location that seamlessly connects travelers to both business and leisure. It is situated close to the city center, affording guests easy access to many attractions and work destinations. The hotel is especially appealing for those looking to explore local spots, with Jonker Street and the central market easily reachable, enhancing the overall travel experience.
One of its remarkable features is the stunning view it offers, showcasing both the serene sea and vibrant cityscape, which elevates the stay significantly. Additionally, guests can take comfort in ample parking options, available both outdoors and indoors, ensuring a hassle-free experience for those driving into the city. The abundance of nearby restaurants enhances the convenience, making dining out an effortless delight. Whether on business or seeking a restful getaway, the hotel’s location and features promise a satisfying visit.
The breakfast experience at the Swan Garden Resort Hotel receives mixed feedback from guests. On the positive side, guests appreciate the variety and quality of options, with some noting the breakfast as very good and excellent, highlighting the delicious choices and particularly the sambal for nasi lemak. An affordable room rate that includes breakfast is also mentioned as a benefit. However, several guests express dissatisfaction with limited options and lack of variety. Some encounters, such as the disappointing inclusion of breakfast in the booking and the quality of pastries and coffee, need improvement according to guest comments. Overall, while the breakfast has its highlights, there is room for enhancement in consistency and variety to better meet guest expectations.
Swan Garden Resort Hotel offers guests a delightful experience in terms of room quality, often exceeding expectations with its generously spacious accommodations. Families appreciate the thoughtful arrangements, such as side-by-side rooms and the inclusion of multiple beds. The rooms are notably large, providing ample space for comfort and relaxation, complemented by the cleanliness that guests frequently praise. Although the décor is simple, the functionality of the rooms, including powerful showers and well-maintained bedding, enriches the overall stay.
The rooms often feature beautiful views, either of the cityscape or the ocean, which adds an appealing touch to the guest experience. Despite the cleanliness, some minor issues such as less-than-perfect soundproofing and occasional maintenance concerns like air conditioners are noted, although these do not detract significantly from the overall comfort. Guests enjoy the cozy atmosphere with amenities like sofa beds, which enhance the versatility of the space.
The spacious bathrooms receive favorable comments for their size, although practical aspects such as the lack of a shower divider sometimes lead to minor inconveniences. Nevertheless, the combination of comfort and cleanliness makes the rooms at Swan Garden Resort Hotel a solid choice for travelers seeking a dependable stay during their visit.
Swan Garden Resort Hotel has generally received positive feedback regarding its cleanliness, providing guests with a clean and comfortable environment throughout their stay. Most reviews praise the rooms for their overall cleanliness and spaciousness, which contribute to a relaxing experience. The hotel maintains clean suites that are safe and sizeable, enhancing the comfort for visitors seeking a tranquil escape. Guests have noted the strong water pressure in the showers, with readily available hot water further elevating their satisfaction. Hospitality is highlighted as a strong point, with staff described as nice and helpful. While overall cleanliness is commended, a few reviews suggest that some areas may occasionally exhibit dust, such as certain layers of furniture and corners of the room. Nonetheless, Swan Garden Resort Hotel remains a good choice for travelers looking for a clean and orderly setting.
At Swan Garden Resort Hotel, guests consistently praise the warmth and friendliness of the staff, highlighting their helpful and polite demeanor. Many appreciated the swift and friendly service during check-in and check-out, which added to the pleasant experience. Particular staff members, like Andy and Hairul, received special mentions for going above and beyond to assist guests in situations such as a flat tire. The hotel owner is also noted for being notably helpful, providing guidance and support throughout guests' stays. Overall, the staff's dedication to good customer service contributes significantly to an enjoyable and stress-free stay at the resort.
The reviews for the Wi-Fi at Swan Garden Resort Hotel paint a picture of a challenging experience for guests. Many guests report poor connectivity in their rooms, with the Wi-Fi being described as very bad or even not working at times. The signal often does not support smart TVs effectively, and guests have expressed frustration over the slow and unreliable connection. While there are occasional mentions of the Wi-Fi being okay, it appears to be inconsistent and unreliable overall. The feedback suggests that the Wi-Fi coverage at the hotel requires significant improvement to meet guests' needs.
Nestled within the serene surroundings of Swan Garden Resort Hotel, the swimming pool stands out as a delightful feature that guests consistently appreciate. This well-maintained oasis offers a touch of luxury with its clean and spacious design, providing guests with ample room for a refreshing swim. The pool's cleanliness is commendable, with dedicated staff ensuring it is pristine every day. Visitors often enjoy the added convenience of having towels readily available, adding to the overall relaxation experience.
The rooftop infinity pool is particularly favored, offering stunning views that enhance the tranquil ambiance. Whether guests seek solitude or simply want to soak in the beauty that surrounds them, this pool delivers both privacy and picturesque scenes. However, it’s worth noting that the main pool might be considered small for children, a minor point in an otherwise overwhelmingly positive discourse on the pool experience.
Ultimately, the pool area at Swan Garden Resort Hotel serves as a lovely escape, blending aesthetic appeal with top-notch facilities, making it a highlight for those who appreciate quality and care in their leisurely pursuits.
The Swan Garden Resort Hotel offers a generally positive parking experience, with many guests appreciating the ample and spacious parking available. Access to parking is convenient, and there is plenty of free, covered parking space making it easy for guests to park their vehicles without hassle. However, those driving larger vehicles such as SUVs and MPVs should exercise caution, as the parking entrance and spaces might be a bit tight. While the parking is always available, some guests noted that the process of parking validation could use improvement. Overall, the parking facilities are a practical feature for most guests visiting the hotel.
Location Show Map
Location
One of its remarkable features is the stunning view it offers, showcasing both the serene sea and vibrant cityscape, which elevates the stay significantly. Additionally, guests can take comfort in ample parking options, available both outdoors and indoors, ensuring a hassle-free experience for those driving into the city. The abundance of nearby restaurants enhances the convenience, making dining out an effortless delight. Whether on business or seeking a restful getaway, the hotel’s location and features promise a satisfying visit.
Breakfast
Rooms
The rooms often feature beautiful views, either of the cityscape or the ocean, which adds an appealing touch to the guest experience. Despite the cleanliness, some minor issues such as less-than-perfect soundproofing and occasional maintenance concerns like air conditioners are noted, although these do not detract significantly from the overall comfort. Guests enjoy the cozy atmosphere with amenities like sofa beds, which enhance the versatility of the space.
The spacious bathrooms receive favorable comments for their size, although practical aspects such as the lack of a shower divider sometimes lead to minor inconveniences. Nevertheless, the combination of comfort and cleanliness makes the rooms at Swan Garden Resort Hotel a solid choice for travelers seeking a dependable stay during their visit.
Cleanliness
Staff
Wi-Fi
Pool
The rooftop infinity pool is particularly favored, offering stunning views that enhance the tranquil ambiance. Whether guests seek solitude or simply want to soak in the beauty that surrounds them, this pool delivers both privacy and picturesque scenes. However, it’s worth noting that the main pool might be considered small for children, a minor point in an otherwise overwhelmingly positive discourse on the pool experience.
Ultimately, the pool area at Swan Garden Resort Hotel serves as a lovely escape, blending aesthetic appeal with top-notch facilities, making it a highlight for those who appreciate quality and care in their leisurely pursuits.
Parking
Yes, Swan Garden Resort Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Swan Garden Resort Hotel.
No, Swan Garden Resort Hotel doesn't allow dogs.
Yes, parking facilities are available at Swan Garden Resort Hotel.
Yes, Swan Garden Resort Hotel has a gym.
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