Swiss-Garden Hotel Melaka
Melaka
2.20262300,
102.25014500
,
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya
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Summary of reviewsThe Swiss-Garden Hotel Melaka enjoys a highly favorable reputation among guests, with numerous aspects praised for enhancing the overall stay. The hotel's exceptional location near the Melaka River provides picturesque views and easy access to prime attractions such as Jonker Street. This strategic positioning allows guests to experience the city's vibrant nightlife while retreating to a peaceful setting. The adjoining shopping mall, stocked with convenience stores and eateries, enhances convenience, further cementing the hotel's appeal.
Breakfast at the hotel receives positive feedback for its wide variety of offerings catering to both Western and Asian tastes. Guests appreciate the delicious and well-prepared dishes, with particular praise for the croissants and omelettes. Though there are occasional calls for menu variety and quicker replenishment during peak hours, the breakfast experience remains a delightful highlight for most visitors.
The rooms are another strength, celebrated for their spaciousness, modern style, and comfort. Guests enjoy the stunning views offered by many rooms, along with the serene atmosphere augmented by the hotel's riverside location. Despite minor signs of wear and calls for better maintenance, the accommodations provide a comfortable and attractive retreat. Cleanliness is generally satisfactory, though some inconsistency is noted, indicating room for improvement in housekeeping standards.
Service at Swiss-Garden Hotel Melaka is highly acclaimed, with staff commended for their friendliness, efficiency, and professionalism. Smooth check-ins and attentive service throughout the stay contribute positively to guest experiences, often marked by the team's warmth and hospitality.
Wi-Fi, gym, and pool facilities are well-regarded, with some guests enjoying strong connectivity and a pleasant workout environment despite a few maintenance issues. The pools, especially, with their family-friendly features, are a highlight, although feedback regarding maintenance and water temperature suggests room for enhancement.
For families, the hotel stands out as an ideal destination, providing spacious rooms, kid-friendly pools, and considerate amenities. The convenient parking arrangements, despite navigation challenges, add to the hotel's accessibility, making it well-suited for travelers with vehicles.
Overall, Swiss-Garden Hotel Melaka offers a memorable experience with its prime location, attentive service, and family-friendly amenities, maintaining its status as a favored choice for both leisure and business travelers visiting Melaka.
Categories
Breakfast at the hotel receives positive feedback for its wide variety of offerings catering to both Western and Asian tastes. Guests appreciate the delicious and well-prepared dishes, with particular praise for the croissants and omelettes. Though there are occasional calls for menu variety and quicker replenishment during peak hours, the breakfast experience remains a delightful highlight for most visitors.
The rooms are another strength, celebrated for their spaciousness, modern style, and comfort. Guests enjoy the stunning views offered by many rooms, along with the serene atmosphere augmented by the hotel's riverside location. Despite minor signs of wear and calls for better maintenance, the accommodations provide a comfortable and attractive retreat. Cleanliness is generally satisfactory, though some inconsistency is noted, indicating room for improvement in housekeeping standards.
Service at Swiss-Garden Hotel Melaka is highly acclaimed, with staff commended for their friendliness, efficiency, and professionalism. Smooth check-ins and attentive service throughout the stay contribute positively to guest experiences, often marked by the team's warmth and hospitality.
Wi-Fi, gym, and pool facilities are well-regarded, with some guests enjoying strong connectivity and a pleasant workout environment despite a few maintenance issues. The pools, especially, with their family-friendly features, are a highlight, although feedback regarding maintenance and water temperature suggests room for enhancement.
For families, the hotel stands out as an ideal destination, providing spacious rooms, kid-friendly pools, and considerate amenities. The convenient parking arrangements, despite navigation challenges, add to the hotel's accessibility, making it well-suited for travelers with vehicles.
Overall, Swiss-Garden Hotel Melaka offers a memorable experience with its prime location, attentive service, and family-friendly amenities, maintaining its status as a favored choice for both leisure and business travelers visiting Melaka.
Hotel Taking Steps Towards Sustainability
Swiss-Garden Hotel Melaka's management is committed to delivering sustainable profits and aims to enrich the lives of the communities in which they operate. The hotel itself is listed as an eco-friendly option.
Family Friendly Hotel
Swiss-Garden Hotel Melaka offers family suites and an adjoining shopping complex. Its central location near historical sites and Jonker Street makes it convenient for families to explore Melaka.
Romantic Hotel
Located along the Melaka River, offering scenic views and a romantic ambiance. The hotel's comfortable accommodations and convenient location provide a relaxing and intimate stay. Its riverside setting enhances the romantic experience.
Hotel near Nightlife Spots
Located by the Melaka River, Swiss-Garden Hotel Melaka offers easy access to nightlife along the riverfront. The hotel also features its own bar, providing a convenient option for guests.
Hotel with Swimming Pool
This hotel has a well-designed pool area with ample seating and shade. The pool is suitable for both leisurely swims and family fun.
Indoor Pool Outdoor Pool
Business Hotel
Swiss-Garden Hotel Melaka provides nine multi-functional meeting rooms, four of which are located on the 31st floor offering views. The Grand Hibiscus Ballroom can accommodate up to 800 guests. It features state-of-the-art audio-visual facilities.
Hotel with Parking
This hotel provides dedicated parking for hotel guests. It is strategically located overlooking Melaka's UNESCO World Heritage zone, offering both convenience and a luxurious experience.
Hotel with Gym
Features a state-of-the-art gymnasium uniquely cantilevered next to a pool on the 9th floor, offering city views. The hotel also provides fitness classes for guests.
4-Star Hotel
This hotel offers a prime riverside location at The Shore @ Melaka River, providing guests with convenient access to local attractions. It features well-appointed rooms and comprehensive amenities suitable for a comfortable and quality stay.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool for guests to enjoy.
Hotel with Indoor Pool
Offers an indoor swimming pool, children's water playground, and is part of a larger complex with extensive facilities including a gym and shopping gallery. The availability of a dedicated indoor pool makes it suitable for all-weather swimming.
Hotel for Honeymoon
Guest Reviews
The Swiss-Garden Hotel Melaka boasts an exceptional location that appeals to travelers seeking convenience and proximity to the city's attractions. Situated near the Melaka River, the hotel offers picturesque river views and provides easy access to popular spots such as Jonker Street and St Peter's Church. Many guests appreciate the hotel's strategic placement, which allows for a quiet retreat just outside the bustling tourist area while being within walking distance of key attractions and dining options.
The attached shopping mall, stocked with convenience stores and eateries, adds to the appeal, making everyday errands and culinary explorations hassle-free. The hotel's central location makes it an ideal choice for those wanting to explore the vibrant nightlife of the city, yet who desire a peaceful area to retreat to at night. Guests find the location both practical and valuable, noting its excellent access to the heart of Melaka and the surrounding amenities such as eateries and supermarkets. Overall, the Swiss-Garden Hotel Melaka’s location is consistently praised for its convenience and strategic positioning, making it a top choice for visitors exploring the historic city.
At the Swiss-Garden Hotel Melaka, breakfast seems to be a prominent aspect of the stay, with many guests expressing satisfaction regarding the service and selection on offer. Guests frequently note the variety of dishes available, catering to both Western and Asian tastes with options like nasi lemak, roti canai, and laksa. The breakfast buffet is often described as delicious and well-prepared, with certain items like croissants and omelettes receiving special mention for their taste.
Although there are widespread compliments about the buffet's diversity and plentiful servings, some guests did notice repeating menus over consecutive days and hoped for more varied options. Despite occasional comments about limited menu choices and some dissatisfaction with replenishment times during peak hours, many guests still feel that the breakfast is an excellent deal for the price paid, with a few even calling it the best breakfast buffet they've ever experienced.
The breakfast service is extended until noon, providing a leisurely experience for those who want to enjoy their morning meal without rush. The spacious dining area is often highlighted, although some guests encountered congestion and long waits during peak times. Courteous and efficient staff help manage the breakfast crowd, contributing positively to the overall experience.
In conclusion, while Swiss-Garden Hotel Melaka's breakfast might benefit from occasional menu rotation and more prompt refills during busy times, the general consensus is that it offers a delightful start to the day with its varied, tasty, and well-served offerings.
The dinner experience at the Swiss-Garden Hotel Melaka receives positive marks for its good food and pleasantly varied spread. While there is no buffet option for dinner or lunch, guests appreciate the convenient access to dining alternatives. The hotel is connected to a shopping mall, providing additional food options, though many shops in the mall are closed. Nearby restaurants offer local cuisine just a short walk away, and there are still a few eateries available downstairs for those seeking a quick meal. Despite the lack of room service dining, guests find the nearby restaurant choices satisfactory for dinner needs.
Swiss-Garden Hotel Melaka offers guests a delightful stay with its spacious and comfortable rooms, making it a preferred destination for travelers seeking relaxation and convenience. The rooms are consistently praised for their ample size and modern style, providing enough space to accommodate families and ensuring a restful experience with comfortable beds and clean linens. A majority of the rooms offer stunning views, often featuring the scenic river, city skyline, or surrounding areas, which adds a visual treat to the stay. Travelers appreciate the serene and friendly atmosphere, complimented by the hotel’s strategic riverside location, offering easy access to nearby attractions and food options.
The balconies are a highlight, giving guests opportunities to enjoy the outdoors and admire the picturesque surroundings. Despite some signs of wear and occasional maintenance issues, such as older furniture and minor bathroom fixtures needing attention, guests find the overall room conditions satisfactory. With attentive staff members and well-maintained amenities, families and solo travelers alike find the accommodation suitable and enjoyable.
Overall, the hotel's spacious suites, cozy features, and reasonable pricing make it a favorable option for those visiting Melaka, presenting a comfortable retreat for both leisure and business stays.
Swiss-Garden Hotel Melaka offers a mixed experience when it comes to its beds, with opinions varying widely among guests. Many visitors have highlighted the comfort of the beds, enjoying restful nights on the plush mattresses and noting the cleanliness and comfort of the overall bedding. The pillows generally receive praise, providing a satisfactory sleep experience for some. Rooms are described as spacious, enhancing the feeling of comfort and luxury.
However, not all reviews are glowing. Some guests pointed out issues with older mattresses, mentioning an unpleasant encounter with sagging springs and firmness that doesn't suit everyone’s preferences. The pillows also have mixed reviews, with some finding them either too hard, too soft, or lacking adequate support, occasionally leading to discomfort upon waking.
In summary, while Swiss-Garden Hotel Melaka provides a comfortable sleeping environment for many, there are a number of beds that may require updates to meet the diverse preferences and expectations of all its visitors.
The Swiss-Garden Hotel Melaka seems to strike a balance between positive features and areas in need of improvement, especially concerning cleanliness. Many guests praise the hotel for its generally clean and spacious rooms, noting their comfort and the well-maintained, neat spaces. The friendly and helpful staff also receive commendations, alongside the hotel's convenient location which allows easy access to local attractions.
However, some reviews highlight inconsistencies in cleaning standards, particularly in bathrooms where there are reports of mold, dirt in corners, and old, unappealing fixtures. Issues with room cleanliness are occasionally noted, with some guests encountering dusty floors, stained bedding, and improperly cleaned amenities. These experiences suggest that the housekeeping service may benefit from heightened attention to detail to ensure a consistent standard of cleanliness throughout the property. While the hotel offers an overall comfortable stay, there is room for ensuring a more thorough and consistent cleaning regime to better meet guests' expectations.
Swiss-Garden Hotel Melaka is highly praised for its exceptional staff, who are consistently described as friendly, helpful, and efficient. The check-in process is often noted for being smooth, facilitated by staff who communicate effectively in English and manage guest needs with professionalism. Guests commend the attentive service, highlighting how staff at the lobby, front desk, and breakfast area adeptly manage large crowds and ensure everyone is well attended to. The team's honest and trustworthy nature is also appreciated, with staff readily assisting with room changes, providing guidance, and ensuring items left behind are safely returned.
Guests note that the hotel's service is marked by warmth and politeness, creating a welcoming environment throughout their stay. Standout individuals such as Maya, Eugene, Alif, and Shannon receive special mentions for their exemplary hospitality and willingness to go above and beyond. Though some breakfast options might not meet expectations for every visitor, the staff's dedication to accommodating guest requests and ensuring a pleasant experience remains unwavering. The overall impression is of a well-organized and extremely courteous team that significantly enhances the hotel experience.
At Swiss-Garden Hotel Melaka, opinions on Wi-Fi connectivity vary significantly among guests. Many have praised the Wi-Fi for its strong and reliable signal, lauding its widespread accessibility across the main lobby, corridor, and dining area without the need for repetitive logins. A number of visitors enjoyed a seamless online experience, appreciating the excellent and commendable speed and signal strength. For these guests, the Wi-Fi access was described as superb and awesome, enhancing their stay by allowing continuous online activities.
However, some visitors reported issues with Wi-Fi performance, noting weak signals and unstable connections in certain parts of the hotel, notably on higher floors and inside rooms. These connectivity challenges led to interruptions in usage, sometimes making it difficult to stream shows or maintain calls. Despite these mixed reviews, it's clear that the quality of Wi-Fi connectivity varies across different areas of the hotel. Guests who encountered issues suggested improvements in coverage and speed to enhance the overall experience for future visits.
The gym at Swiss-Garden Hotel Melaka offers a generally positive experience for fitness enthusiasts staying at the hotel. With a captivating view, it provides a pleasant backdrop for workouts. The equipment available is of good quality, and while the assortment could benefit from additional items like mats, it remains a solid option for a hotel gym. The space is clean and comfortable, making workouts enjoyable. Though some guests noted that a few pieces of equipment were out of order and that air conditioning could be improved, the gym still delivers satisfactory service overall. It stays open until midnight, which is a convenient feature for those who prefer late-night exercise. Despite a few maintenance issues, guests frequently appreciate the gym as part of the hotel's broader range of facilities, which includes a swimming pool, making it a suitable alternative for fitness during one's stay.
Swiss-Garden Hotel Melaka offers a swimming experience that has been well-received by many guests, thanks largely to its strategic and convenient location in the heart of Melaka. The hotel boasts several pools, including an infinity pool and dedicated children's pools complete with slides and water features. Guests appreciate the expansive pool area that caters to both kids and adults, with its family-friendly atmosphere being a highlight for many families.
While the breathtaking rooftop night views of the historical city add to the allure, the pools themselves receive mixed reviews in terms of maintenance. Many visitors compliment the cleanliness and the fun environment, noting that the pools are great for enjoyment and relaxation. However, some feedback indicates that the outdoor and indoor pools can sometimes be less clean than expected, with maintenance issues like broken tiles and accumulated leaves being mentioned. Additionally, the water temperature can be quite cold, especially during certain times of the year.
Safety and staff monitoring are areas where guests suggest improvement, particularly to enhance the overall experience during peak seasons. Nonetheless, with its fantastic pool features and facilities, most guests find the swimming area a valuable part of their stay, especially with the added draw of nearby tourist attractions and a welcoming environment for all ages.
Swiss-Garden Hotel Melaka boasts a convenient location with ample parking opportunities, a significant plus for guests traveling with their own vehicles. The hotel offers free parking on the higher levels, providing peace of mind for many. Valet parking is highlighted as a notably convenient option for those who prefer a touch of ease upon arrival. However, while parking is plentiful, navigating the parking structure can pose a challenge for some. The levels, especially 7 and 8, may be dizzying and confusing for first-time visitors. Clear signage and improved communication from the reception can enhance the experience. Premium room guests appreciate the easy access to specially designated parking areas at Level 3A, available at a reasonable rate for the entire stay. Though the parking situation might be daunting for newcomers, the overall availability and free parking make it a manageable aspect of staying at this well-located hotel.
Swiss-Garden Hotel Melaka proves to be a fantastic destination for families, especially those traveling with children. The hotel is highlighted for its excellent and spacious pool facilities, including a kid-friendly pool and a family-oriented mini waterpark, which kids thoroughly enjoy. Families appreciate the large and airy rooms, with connecting options that are perfect for accommodating families of varying sizes. The staff receive positive feedback for their friendliness and responsiveness, gladly accommodating requests like connecting rooms, extra beds, and baby cots.
The hotel's strategic location in the heart of Melaka is an added advantage, providing beautiful river views and easy access to nearby shops and attractions. The cozy ambiance and well-maintained facilities, such as indoor and outdoor pools, contribute to a relaxed and enjoyable stay. While the children's pool can get crowded, it remains a hit among young guests with its playful design and mini playground.
Families find the hotel environment inviting and recommend it as an ideal spot for a family vacation. From spacious suites to thoughtful child-oriented amenities, Swiss-Garden Hotel Melaka caters to both children's enjoyment and adults' relaxation, making it a favored choice for family getaways.
Swiss-Garden Hotel Melaka offers a welcoming and memorable experience for guests. The staff is recognized for their warm and genuine hospitality, consistently greeting guests with a friendly attitude and showing genuine care. This commitment to service helps create an inviting atmosphere where expectations are generally met, ensuring guests feel comfortable throughout their stay. Cleanliness and comfort stand out, with the property being well-maintained and guest rooms showing high standards in upkeep. The hotel’s breakfast spread is particularly praised, encouraging guests to return just to enjoy it again.
Some reviews indicate that the hotel provides fantastic value for money and is conveniently accessible, making it an affordable option for travelers seeking comfortable accommodations without compromising on quality. This favorable impression aligns with the advertised four-star rating, suggesting that it indeed meets the standards associated with such a rating. Despite some minor drawbacks, overall, the hotel seems to deliver a satisfactory experience that is definitely worth recommending.
Nonetheless, a few reviews highlight areas for improvement, such as the need to update certain room amenities like bath linens and increase the availability of electrical points. Some guests felt the rooms were dimly lit and suggestions were made that the hotel's services could be enhanced to make them more consistent with a four-star rating. These comments hint at opportunities for refinement in order to elevate the overall guest experience.
Despite these concerns, many guests seem to appreciate their stay, with some returning for another visit, underscoring the hotel’s appeal in offering good value for money and a generally pleasant experience.
Location Show Map
Location
The attached shopping mall, stocked with convenience stores and eateries, adds to the appeal, making everyday errands and culinary explorations hassle-free. The hotel's central location makes it an ideal choice for those wanting to explore the vibrant nightlife of the city, yet who desire a peaceful area to retreat to at night. Guests find the location both practical and valuable, noting its excellent access to the heart of Melaka and the surrounding amenities such as eateries and supermarkets. Overall, the Swiss-Garden Hotel Melaka’s location is consistently praised for its convenience and strategic positioning, making it a top choice for visitors exploring the historic city.
Breakfast
Although there are widespread compliments about the buffet's diversity and plentiful servings, some guests did notice repeating menus over consecutive days and hoped for more varied options. Despite occasional comments about limited menu choices and some dissatisfaction with replenishment times during peak hours, many guests still feel that the breakfast is an excellent deal for the price paid, with a few even calling it the best breakfast buffet they've ever experienced.
The breakfast service is extended until noon, providing a leisurely experience for those who want to enjoy their morning meal without rush. The spacious dining area is often highlighted, although some guests encountered congestion and long waits during peak times. Courteous and efficient staff help manage the breakfast crowd, contributing positively to the overall experience.
In conclusion, while Swiss-Garden Hotel Melaka's breakfast might benefit from occasional menu rotation and more prompt refills during busy times, the general consensus is that it offers a delightful start to the day with its varied, tasty, and well-served offerings.
Dinner
Rooms
The balconies are a highlight, giving guests opportunities to enjoy the outdoors and admire the picturesque surroundings. Despite some signs of wear and occasional maintenance issues, such as older furniture and minor bathroom fixtures needing attention, guests find the overall room conditions satisfactory. With attentive staff members and well-maintained amenities, families and solo travelers alike find the accommodation suitable and enjoyable.
Overall, the hotel's spacious suites, cozy features, and reasonable pricing make it a favorable option for those visiting Melaka, presenting a comfortable retreat for both leisure and business stays.
Beds
However, not all reviews are glowing. Some guests pointed out issues with older mattresses, mentioning an unpleasant encounter with sagging springs and firmness that doesn't suit everyone’s preferences. The pillows also have mixed reviews, with some finding them either too hard, too soft, or lacking adequate support, occasionally leading to discomfort upon waking.
In summary, while Swiss-Garden Hotel Melaka provides a comfortable sleeping environment for many, there are a number of beds that may require updates to meet the diverse preferences and expectations of all its visitors.
Cleanliness
However, some reviews highlight inconsistencies in cleaning standards, particularly in bathrooms where there are reports of mold, dirt in corners, and old, unappealing fixtures. Issues with room cleanliness are occasionally noted, with some guests encountering dusty floors, stained bedding, and improperly cleaned amenities. These experiences suggest that the housekeeping service may benefit from heightened attention to detail to ensure a consistent standard of cleanliness throughout the property. While the hotel offers an overall comfortable stay, there is room for ensuring a more thorough and consistent cleaning regime to better meet guests' expectations.
Staff
Guests note that the hotel's service is marked by warmth and politeness, creating a welcoming environment throughout their stay. Standout individuals such as Maya, Eugene, Alif, and Shannon receive special mentions for their exemplary hospitality and willingness to go above and beyond. Though some breakfast options might not meet expectations for every visitor, the staff's dedication to accommodating guest requests and ensuring a pleasant experience remains unwavering. The overall impression is of a well-organized and extremely courteous team that significantly enhances the hotel experience.
Wi-Fi
However, some visitors reported issues with Wi-Fi performance, noting weak signals and unstable connections in certain parts of the hotel, notably on higher floors and inside rooms. These connectivity challenges led to interruptions in usage, sometimes making it difficult to stream shows or maintain calls. Despite these mixed reviews, it's clear that the quality of Wi-Fi connectivity varies across different areas of the hotel. Guests who encountered issues suggested improvements in coverage and speed to enhance the overall experience for future visits.
Gym
Pool
While the breathtaking rooftop night views of the historical city add to the allure, the pools themselves receive mixed reviews in terms of maintenance. Many visitors compliment the cleanliness and the fun environment, noting that the pools are great for enjoyment and relaxation. However, some feedback indicates that the outdoor and indoor pools can sometimes be less clean than expected, with maintenance issues like broken tiles and accumulated leaves being mentioned. Additionally, the water temperature can be quite cold, especially during certain times of the year.
Safety and staff monitoring are areas where guests suggest improvement, particularly to enhance the overall experience during peak seasons. Nonetheless, with its fantastic pool features and facilities, most guests find the swimming area a valuable part of their stay, especially with the added draw of nearby tourist attractions and a welcoming environment for all ages.
Parking
Family
The hotel's strategic location in the heart of Melaka is an added advantage, providing beautiful river views and easy access to nearby shops and attractions. The cozy ambiance and well-maintained facilities, such as indoor and outdoor pools, contribute to a relaxed and enjoyable stay. While the children's pool can get crowded, it remains a hit among young guests with its playful design and mini playground.
Families find the hotel environment inviting and recommend it as an ideal spot for a family vacation. From spacious suites to thoughtful child-oriented amenities, Swiss-Garden Hotel Melaka caters to both children's enjoyment and adults' relaxation, making it a favored choice for family getaways.
4 Star
Some reviews indicate that the hotel provides fantastic value for money and is conveniently accessible, making it an affordable option for travelers seeking comfortable accommodations without compromising on quality. This favorable impression aligns with the advertised four-star rating, suggesting that it indeed meets the standards associated with such a rating. Despite some minor drawbacks, overall, the hotel seems to deliver a satisfactory experience that is definitely worth recommending.
Nonetheless, a few reviews highlight areas for improvement, such as the need to update certain room amenities like bath linens and increase the availability of electrical points. Some guests felt the rooms were dimly lit and suggestions were made that the hotel's services could be enhanced to make them more consistent with a four-star rating. These comments hint at opportunities for refinement in order to elevate the overall guest experience.
Despite these concerns, many guests seem to appreciate their stay, with some returning for another visit, underscoring the hotel’s appeal in offering good value for money and a generally pleasant experience.
Yes, Swiss-Garden Hotel Melaka has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Swiss-Garden Hotel Melaka.
No, Swiss-Garden Hotel Melaka doesn't allow dogs.
Yes, parking facilities are available at Swiss-Garden Hotel Melaka.
Yes, Swiss-Garden Hotel Melaka has a gym.
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