The NINES HOTEL Malacca
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Summary of reviewsThe NINES HOTEL Malacca receives high praise for its convenient and strategic location, making it an ideal choice for travelers seeking to explore the city. Situated near the bustling Jonker Walk, guests enjoy easy access to vibrant local attractions while benefiting from a peaceful, quiet setting. The accessibility to numerous tourist spots and the availability of parking spots add to the hotel's appeal.
The spacious, clean and comfortable rooms are a standout feature, frequently described as larger than expected with high ceilings that enhance the feeling of space. The modern interior design and practical amenities such as work tables and mini fridges contribute to a cozy and functional environment. Family-friendly accommodations, capable of hosting groups of up to five people, further highlight the hotel's versatility. While some soundproofing issues and minor hygiene concerns are mentioned, these are swiftly addressed by the accommodating staff.
Cleanliness is a notable strength with guests regularly commenting on the spotless, well-maintained state of the rooms and public areas. The diligence of the cleaning staff ensures a hygienic and pleasant stay.
The hotel staff are celebrated for their friendliness, professionalism and attentiveness. Guests feel welcomed and well-cared for, often noting the staff’s willingness to go above and beyond to assist with requests and provide local recommendations. The efficient front desk service and the positive attitude of the employees contribute significantly to a satisfactory guest experience.
Despite the variety of positives, the WiFi service receives criticism for its weak and unstable connection, which may be a drawback for those who require a reliable internet connection. Parking facilities, while appreciated for their presence, are sometimes described as limited and narrow, posing challenges during peak times.
Overall, The NINES HOTEL Malacca is highly recommended for families and travelers looking for comfort and convenience. The combination of spacious, clean accommodations, exceptional staff service and a prime location creates a memorable and enjoyable stay.
Categories
The spacious, clean and comfortable rooms are a standout feature, frequently described as larger than expected with high ceilings that enhance the feeling of space. The modern interior design and practical amenities such as work tables and mini fridges contribute to a cozy and functional environment. Family-friendly accommodations, capable of hosting groups of up to five people, further highlight the hotel's versatility. While some soundproofing issues and minor hygiene concerns are mentioned, these are swiftly addressed by the accommodating staff.
Cleanliness is a notable strength with guests regularly commenting on the spotless, well-maintained state of the rooms and public areas. The diligence of the cleaning staff ensures a hygienic and pleasant stay.
The hotel staff are celebrated for their friendliness, professionalism and attentiveness. Guests feel welcomed and well-cared for, often noting the staff’s willingness to go above and beyond to assist with requests and provide local recommendations. The efficient front desk service and the positive attitude of the employees contribute significantly to a satisfactory guest experience.
Despite the variety of positives, the WiFi service receives criticism for its weak and unstable connection, which may be a drawback for those who require a reliable internet connection. Parking facilities, while appreciated for their presence, are sometimes described as limited and narrow, posing challenges during peak times.
Overall, The NINES HOTEL Malacca is highly recommended for families and travelers looking for comfort and convenience. The combination of spacious, clean accommodations, exceptional staff service and a prime location creates a memorable and enjoyable stay.
Hotel with Parking
This hotel offers complimentary on-site parking for guests, with additional nearby parking available if the main car park is full, ensuring parking convenience.
3-Star Hotel
This hotel offers clean and spacious rooms with excellent service. The staff is attentive, ensuring a comfortable stay. It also features a lift for handicapped guests and a cafeteria with complimentary drinks and snacks. The hotel is located near Jonker Street.
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Guest Reviews
The NINES HOTEL in Malacca enjoys a strategic and convenient location, making it a favorable choice for travelers looking to explore the city. It is particularly near Jonker Walk, a popular tourist attraction, which is easily reachable on foot, typically within a 15-minute walk. This proximity to Jonker Walk allows guests to enjoy the vibrant night market and a plethora of food vendors and eateries without much hassle.
Despite being relatively close to the bustling center, the hotel is situated in a quiet area, providing a peaceful retreat after a day of sightseeing. Many reviews highlight the hotel's accessibility to numerous attractions and amenities within Malacca, ensuring that guests can effortlessly navigate the city whether by foot or using ride-hailing services like Grab. The presence of parking spaces adds an extra layer of convenience for those driving.
Overall, The NINES HOTEL's prime location combines the best of both worlds: easy access to Malacca's lively tourist spots while offering a tranquil setting for relaxation. This balance makes it an excellent base for both short stays and extended visits.
The NINES HOTEL Malacca stands out for its spacious and comfortable rooms, consistently described as much larger than expected. Guests frequently noted the high ceilings which contribute to a feeling of even more open space and prevent any sense of congestion. The rooms are clean and maintained well, providing a bright, modern and cozy environment.
Family-friendly accommodations with configurations suitable for groups, including options that can comfortably fit up to five people, were appreciated. The work tables and mini fridges add an element of practicality and the aesthetic appeal of the modern interior design received positive attention.
Beds are comfy and the bedding is clean with good facilities, adding to the overall comfort. Despite the lack of windows in the rooms, the quiet and private atmosphere of the hotel was valued by guests. Some constructive feedback included issues with soundproofing and minor concerns about hygiene standards in a few instances, but these were quickly addressed by accommodating staff who ensured guests' satisfaction by offering room changes where necessary.
Overall, The NINES HOTEL Malacca delivers an impressive room experience with spacious, clean and beautifully designed spaces that cater well to families and travelers seeking comfort and value.
The NINES HOTEL Malacca offers a range of beds that guests generally find to be comfortable and cozy. Many reviews highlight the beds as comfy with supportive mattresses that ensure a restful sleep. Guests appreciate the comfort of both the double and single bed options. The pillows are frequently praised with some describing them as the best they've used. However, there are repeated mentions of the pillows being too soft for some people's liking.
A few reviews note issues with bed cleanliness, such as bedsheets being a bit dirty or having yellow stains. Additionally, there are occasional critiques regarding the beds being too soft with some guests preferring a firmer mattress. The sofa bed, in particular, receives negative feedback, described as uncomfortable and unsuitable for sleeping.
Despite these minor concerns, the general consensus leans towards a positive sleeping experience with soft and cozy bedding that many find satisfactory for a pleasant stay.
The NINES HOTEL Malacca receives consistent praise for its cleanliness, making it a top choice for travelers who prioritize hygiene. Guests frequently highlight the overall cleanliness of the hotel, including its rooms, public areas and amenities. The rooms are described as clean, spacious and comfortable with some noting that they are newly renovated and modern. The hotel is described as spotless, tidy and well-maintained with clean bathrooms and toilets.
The staff responsible for cleaning are often recognized for being helpful and professional, which contributes to the hotel's well-kept appearance. Additionally, the hotel provides a comfortable environment with no musty smells, adding to the positive experience. While some rooms lack windows and there are occasional mentions of noise from other guests and minor issues like cobwebs, the general consensus is that the rooms are very clean.
Overall, the cleanliness and modern aesthetic of The NINES HOTEL Malacca ensure a comfortable stay with spacious and neat rooms that meet the standards of discerning travelers.
The NINES HOTEL Malacca is frequently praised for its exceptional staff, who are consistently described as friendly, welcoming and accommodating. Guests have remarked on the politeness and attentiveness of the employees, highlighting their eagerness to assist with various requests, such as room changes and local recommendations. The front desk staff, in particular, receive commendations for their efficient and helpful service.
The hotel’s personnel are noted for their professionalism, warmth and excellent customer service skills. Guests have felt comfortable and safe due to the staff’s friendly demeanor and guest-focused approach. Reviews also mention the staff's good command of English and their ability to assist with tasks like sending mail and organizing laundry.
Despite a few instances where help with luggage was not provided, the overall guest experience remains predominantly positive with many appreciating the staff's knowledge, patience and the prompt check-in and check-out procedures. The general sentiment suggests that the hotel's staff significantly contribute to a pleasant and memorable stay, encouraging guests to return in the future.
While The NINES HOTEL Malacca offers a range of amenities and comfortable accommodations, guest feedback indicates that the WiFi service leaves much to be desired. Many reviews highlight issues such as weak and unstable signals, difficulty connecting in hotel rooms and generally slow internet speeds. This may be an important consideration for travelers who rely heavily on a solid internet connection during their stay.
Visitors to The NINES HOTEL in Malacca have mixed experiences with the hotel's parking situation. Guests frequently mention the availability of private parking and praise the presence of sufficient parking and convenient nearby spots. The hotel also offers secured parking and some note the benefit of having free parking. However, many reviews highlight the limitations of the parking spaces, describing them as narrow and extremely limited, often requiring early arrival to secure a spot due to the first come, first served basis.
Despite the presence of parking, some guests report challenges in finding available slots, especially during peak times. The parking area itself is noted to be small and tight, which may make maneuvering difficult. Nevertheless, the proximity of additional parking across the street and the overall convenience of having onsite and nearby parking are seen as positives in a location where many hotels lack dedicated parking facilities. Improvements in parking facilities could enhance the overall guest experience.
The NINES HOTEL Malacca stands out as an excellent choice for families, offering a range of family-friendly features and services. Spacious and comfortable rooms can accommodate groups of various sizes, making it suitable for families of four, five or even six. The hotel provides an activity space with games like Jenga and Snakes and Ladders, which keep children entertained. The ambiance of the hotel is further complemented by its clean and new rooms, ensuring a pleasant stay for families.
There are several family dining options, including a dainty family restaurant near the hotel and a family-friendly cafe. The hotel's convenient location is also a highlight, allowing easy access for family groups. Guests frequently mention the hotel's comfort and affordability, making it a great choice for family accommodation with comfortable beds ensuring a good night's sleep for everyone. Overall, The NINES HOTEL Malacca offers a comprehensive family-friendly experience that promises a memorable and convenient stay for all its guests.
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Location
Despite being relatively close to the bustling center, the hotel is situated in a quiet area, providing a peaceful retreat after a day of sightseeing. Many reviews highlight the hotel's accessibility to numerous attractions and amenities within Malacca, ensuring that guests can effortlessly navigate the city whether by foot or using ride-hailing services like Grab. The presence of parking spaces adds an extra layer of convenience for those driving.
Overall, The NINES HOTEL's prime location combines the best of both worlds: easy access to Malacca's lively tourist spots while offering a tranquil setting for relaxation. This balance makes it an excellent base for both short stays and extended visits.
Rooms
Family-friendly accommodations with configurations suitable for groups, including options that can comfortably fit up to five people, were appreciated. The work tables and mini fridges add an element of practicality and the aesthetic appeal of the modern interior design received positive attention.
Beds are comfy and the bedding is clean with good facilities, adding to the overall comfort. Despite the lack of windows in the rooms, the quiet and private atmosphere of the hotel was valued by guests. Some constructive feedback included issues with soundproofing and minor concerns about hygiene standards in a few instances, but these were quickly addressed by accommodating staff who ensured guests' satisfaction by offering room changes where necessary.
Overall, The NINES HOTEL Malacca delivers an impressive room experience with spacious, clean and beautifully designed spaces that cater well to families and travelers seeking comfort and value.
Beds
A few reviews note issues with bed cleanliness, such as bedsheets being a bit dirty or having yellow stains. Additionally, there are occasional critiques regarding the beds being too soft with some guests preferring a firmer mattress. The sofa bed, in particular, receives negative feedback, described as uncomfortable and unsuitable for sleeping.
Despite these minor concerns, the general consensus leans towards a positive sleeping experience with soft and cozy bedding that many find satisfactory for a pleasant stay.
Cleanliness
The staff responsible for cleaning are often recognized for being helpful and professional, which contributes to the hotel's well-kept appearance. Additionally, the hotel provides a comfortable environment with no musty smells, adding to the positive experience. While some rooms lack windows and there are occasional mentions of noise from other guests and minor issues like cobwebs, the general consensus is that the rooms are very clean.
Overall, the cleanliness and modern aesthetic of The NINES HOTEL Malacca ensure a comfortable stay with spacious and neat rooms that meet the standards of discerning travelers.
Staff
The hotel’s personnel are noted for their professionalism, warmth and excellent customer service skills. Guests have felt comfortable and safe due to the staff’s friendly demeanor and guest-focused approach. Reviews also mention the staff's good command of English and their ability to assist with tasks like sending mail and organizing laundry.
Despite a few instances where help with luggage was not provided, the overall guest experience remains predominantly positive with many appreciating the staff's knowledge, patience and the prompt check-in and check-out procedures. The general sentiment suggests that the hotel's staff significantly contribute to a pleasant and memorable stay, encouraging guests to return in the future.
Wi-Fi
Parking
Despite the presence of parking, some guests report challenges in finding available slots, especially during peak times. The parking area itself is noted to be small and tight, which may make maneuvering difficult. Nevertheless, the proximity of additional parking across the street and the overall convenience of having onsite and nearby parking are seen as positives in a location where many hotels lack dedicated parking facilities. Improvements in parking facilities could enhance the overall guest experience.
Family
There are several family dining options, including a dainty family restaurant near the hotel and a family-friendly cafe. The hotel's convenient location is also a highlight, allowing easy access for family groups. Guests frequently mention the hotel's comfort and affordability, making it a great choice for family accommodation with comfortable beds ensuring a good night's sleep for everyone. Overall, The NINES HOTEL Malacca offers a comprehensive family-friendly experience that promises a memorable and convenient stay for all its guests.
No, The NINES HOTEL Malacca doesn't have any pool.
No, a spa isn't available at The NINES HOTEL Malacca.
No, The NINES HOTEL Malacca doesn't allow dogs.
Yes, parking facilities are available at The NINES HOTEL Malacca.
No, The NINES HOTEL Malacca doesn't have a gym.
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