Tun Fatimah Riverside Hotel

Melaka 2.20124000, 102.24760900 , No 2 Jalan Munshi Abdullah (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTun Fatimah Riverside Hotel is often praised for its strategic location in the heart of Melaka, offering picturesque views along the Melaka River and convenient access to popular attractions like Jonker Street and A Famosa. This prime positioning not only enhances guests' stay with its scenic river setting but also provides easy access to cultural sites and dining options, making the hotel an attractive choice for travelers wanting to explore the city.

Guests consistently enjoy the spaciousness and comfort of the rooms, which are kept clean and well-maintained, enhancing the overall value of their stay. While there are occasional comments about minor lapses in amenities and readiness, most visitors find the accommodations satisfactory, particularly appreciating rooms with river views.

The hotel breakfast receives mixed feedback. Many guests are satisfied with the variety and quality, especially enjoying the omelettes, although some have remarked on limited choices and infrequent food replenishment. The reasonable cost of RM15 per person makes the breakfast a viable option for budget-conscious travelers who can also find ample alternative dining spots nearby.

The hotel's cleanliness receives a varied reception, with many guests noting satisfactory levels of hygiene, particularly in the rooms. However, there are areas where attention to detail could be improved, such as dusty carpets in common areas and inconsistent cleaning standards.

Staff service at the hotel is widely acclaimed for friendliness and helpfulness, contributing significantly to a positive guest experience. Their cooperative nature and efforts to accommodate requests are often highlighted, along with their local knowledge, which enriches the stay for visitors. Highlighted staff members, like Ms. Fini, receive special praise for going above and beyond in customer service.

The availability of complimentary on-site parking adds value to the hotel experience, despite some guests pointing out minor issues like uneven surfaces and limited availability during peak times. Overall, the convenient and free parking enhances the attractiveness of the location, particularly for those visiting popular nearby destinations.
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7.6
Good
Location
Tun Fatimah Riverside Hotel boasts a location that is highly praised by its guests for its strategic positioning in the heart of the city. This charming spot is ideally situated near the banks of the Melaka River, offering picturesque views and a serene atmosphere for leisurely strolls. The hotel is within walking distance of some of the city's most famous hotspots, including historical landmarks such as A Famosa and local gems like Jonker Street and Kampung Morten. Its proximity to cultural sites like Masjid Kampung Hulu, along with an array of dining options nearby, makes it a convenient choice for travelers keen on exploring. Positioned perfectly for easy access to the city's attractions, the hotel's riverside location is an inviting base for those aiming to make the most of their stay in Melaka. The setting not only offers scenic views but also remains close to essential city attractions, making it an excellent choice for those who value both convenience and a pleasant environment.

Breakfast
Tun Fatimah Riverside Hotel offers a breakfast experience with mixed reviews from guests. On the positive side, many found the breakfast buffet quite satisfying, praising the variety and quality of food, especially the omelettes. The breakfast is considered superb by some, aligning with the strategic location of the hotel, which boasts a pleasant view. However, a number of guests noted limited choices and expressed disappointment in the promptness of food replenishment. Some stays entirely lacked a breakfast option, suggesting that it's not always provided. While the breakfast menu might come across as simple and mediocre to some, the affordable price point of RM15 per person makes it an acceptable choice for budget-conscious travelers. Guests who missed out on breakfast can easily find alternative dining spots nearby due to the hotel's convenient location.

Rooms
Tun Fatimah Riverside Hotel offers guests a consistently pleasant stay, particularly when it comes to their room accommodations. Visitors frequently mention the spaciousness of the rooms, which allows for a comfortable experience even in twin sharing setups. Cleanliness is a hallmark, with many noting the spotless sheets and well-maintained facilities. Comfort seems to be a priority, as the rooms are described not only as spacious but also very comfortable, enhancing the overall stay.

Despite the occasional hiccup—such as an inadequate response to requests for room adjustments or some rooms lacking certain standard amenities like a mini fridge—the general consensus points to rooms that are well worth the price. Some guests particularly appreciated rooms with river views, adding a scenic touch to their stay.

Though feedback is overwhelmingly positive, the rare comment suggests occasional readiness issues, indicating room for improvement in certain areas. Nevertheless, the combination of cleanliness, comfort, and good service makes the rooms at Tun Fatimah Riverside Hotel a strong choice for travelers seeking value and convenience.

Cleanliness
Tun Fatimah Riverside Hotel offers a mix of impressions regarding its cleanliness. For those who prioritize fresh linens, the hotel meets expectations, with clean sheets and a room that generally presents well upon first glance. Basic facilities are maintained to a satisfactory standard, and some guests noted remarkable cleanliness in specific areas. However, attention to detail seems to be a recurring concern. Dusty carpets, particularly in the hallways and lift lobby, have been pointed out. The hotel's ability to maintain consistent cleaning standards appears inconsistent, with some issues noted in toilets and corridors. Guests may find the need to request daily housekeeping to ensure a thorough clean. While efforts are evident in areas, the overarching sentiment suggests room for improvement in the hotel's cleanliness management.

Staff
The staff at Tun Fatimah Riverside Hotel receive high praise for their friendliness and helpfulness. Many guests highlight the warm smiles and approachable demeanor of the team, making interactions pleasant and welcoming. The staff are noted for their cooperative nature and willingness to accommodate various requests, ensuring a comfortable stay. Their knowledge of the local area is also appreciated, adding value to guests' experiences in Melaka. Special mention goes to Ms. Fini, whose exceptional service includes thoughtful gestures like organizing a birthday celebration. Despite occasional issues such as late check-ins and broken equipment, the overall impression of the staff remains largely positive, reinforcing their dedication to providing good customer service.

Parking
Tun Fatimah Riverside Hotel offers its guests the convenience of free onsite parking, which is notably spacious and easy for checking in and out. This feature renders a hassle-free experience, especially appreciated given the often full capacity during peak times like school holidays. However, the parking area has room for improvement, with some visitors pointing out issues such as dusty and uneven surfaces, insufficient lighting, and occasional water accumulation. Despite challenges like limited spots during busy periods, the overall experience remains positive due to the complimentary parking and good service, optimizing value for money. Furthermore, the location takes away the worry of finding parking near popular spots like Jonker Street.


No, Tun Fatimah Riverside Hotel doesn't have any pool.

No, a spa isn't available at Tun Fatimah Riverside Hotel.

No, Tun Fatimah Riverside Hotel doesn't allow dogs.

Yes, parking facilities are available at Tun Fatimah Riverside Hotel.

No, Tun Fatimah Riverside Hotel doesn't have a gym.

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