Best Western Melbourne Airport

Melbourne -37.67329300, 144.88764400 , 33 Ardlie Street, Attwood (Show on Map)
8.4
Very Good


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Summary of reviewsThe Best Western Melbourne Airport garners extensive praise from guests across various categories, making it a strong choice for travelers, especially those in transit through Melbourne Airport. Its prime location near the airport, coupled with a complimentary 24-hour shuttle service, is repeatedly highlighted for convenience. Guests appreciate the quiet, residential setting, close to shops and dining options, while still removed from the bustle of more commercial areas.

The breakfast experience at the hotel is well-received, described as excellent, varied and offering good value for money. The inclusion of breakfast in the room rate is a pleasant bonus and the buffet receives accolades for its quality and comprehensive spread, enhanced by attentive and friendly staff. Similarly, the on-site restaurant impresses with its high-quality, varied menu and exceptional service, adding significant value and convenience for hotel guests.

The rooms are another strong point, frequently praised for their cleanliness, comfort and modern amenities. Many reviews note the spaciousness and stylish decor of the recently renovated rooms, contributing to a restful stay. The meticulous housekeeping and well-maintained facilities, including spotless bathrooms, reinforce a high standard of cleanliness. Although some guests experienced noise issues and occasional odours, the overall comfort of the rooms is highly rated.

Staff members at Best Western Melbourne Airport receive consistent commendations for their friendliness and professionalism. They are frequently described as warm, accommodating and efficient, enhancing the overall guest experience. Specific individuals and the shuttle bus drivers are often singled out for their exceptional service, contributing to a seamless and pleasurable stay.

Facilities such as free Wi-Fi, the gym and the pool are generally well-regarded. The Wi-Fi service, although occasionally spotty, is largely noted for its strong and fast connection. The gym, though modest in size, is clean and functional, while the pool area is praised for its cleanliness and pleasant ambiance, despite some mentions of cold water and occasional maintenance lapses.

The comfortable beds, a critical component for any stay, receive mixed reviews. While many guests find them exceptionally comfortable, others experience varying degrees of satisfaction, noting differences in firmness. However, the overall feedback leans positive with most guests enjoying a restful sleep.

In summary, Best Western Melbourne Airport offers a four-star experience characterized by great value, cleanliness and comfort. With its strategic location, efficient shuttle service and standout dining options, the hotel meets and often exceeds the expectations of travelers seeking convenience and a pleasant stay near Melbourne Airport.
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Room Types
Premier Studio This refurbished, air-conditioned room features a 42-inch LCD TV with cable channels, a DVD player, iPod docking station, minibar, tea and coffee maker and spacious seating area.

Corporate Room This air-conditioned room features a 32-inch LCD TV with cable channels, a minibar, tea and coffee maker and en suite bathroom.

Corporate Twin This air-conditioned room features a 32-inch LCD TV with cable channels, a minibar, tea and coffee maker and en suite bathroom.

Family Room This air-conditioned room features a 32-inch LCD TV with cable channels, a minibar, tea and coffee maker and en suite bathroom. Please note that this room accommodates a minimum of 2 guests. Maximum occupancy is 4. Please note that additional guests above 2 are charged AUD $28 per person.

Superior Queen Room The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a seating area, a flat-screen TV and a terrace. The unit offers 1 bed.

Superior Twin Room The twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. A seating area with a flat-screen TV, a tea and coffee maker and a terrace are featured in this twin/double room. The unit offers 2 beds.

Two-Bedroom Suite This room consists of 2 interconnecting Executive Deluxe Rooms. It offers a 32-inch LCD TV with cable channels, a minibar and a private balcony. Includes children's breakfast for 1 child under 10 years when dining with an adult in Reflections Restaurant.

Studio The studio features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This studio has a tea and coffee maker, a seating area, a TV and an outdoor dining area. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
The Best Western Melbourne Airport boasts a superb location for travelers, particularly those catching early or late flights. The hotel is conveniently situated close to Melbourne Airport, making it an excellent choice for layovers or transit stays. Many reviews highlight the hotel’s proximity to the airport with only a short drive or shuttle ride required to reach terminals.

Guests appreciated its quiet, residential setting, away from the hustle and bustle, yet still easily accessible. The complimentary 24-hour shuttle service was frequently mentioned as a major perk, ensuring seamless transfers to and from the airport at any time. Additionally, visitors found the hotel’s location near various shops, grocery stores and dining options highly convenient.

Overall, the strategic positioning of the Best Western Melbourne Airport makes it a top choice for those prioritizing convenience and ease of access to Melbourne Airport.

Breakfast
At Best Western Melbourne Airport, the breakfast experience generally garners positive feedback from guests. The breakfast is often highlighted as great and lovely with several reviews noting its excellence and good value for money. Many appreciate that the breakfast is included in the room price, describing it as a pleasant bonus. Guests frequently mention the good variety and selection available with both hot and cold options, contributing to an enjoyable meal.

The buffet breakfast particularly stands out, receiving praise for its quality and comprehensive spread. Some guests cite it as the best they've had at a budget hotel and the terms exceptional, amazing and sensational appear frequently in reviews. The friendly and efficient staff also enhance the breakfast experience, making it more pleasant for guests.

Despite the overwhelming positive comments, there are occasional mentions of areas needing improvement. Some guests found the hot food options to be inadequately heated and a few noted a lack of variety over multiple days. There were also concerns about the buffet breakfast being a bit basic or expensive for what was offered.

Overall, the breakfast at Best Western Melbourne Airport is well-regarded by most guests with its variety, quality and the convenience of being included in the room rate contributing to a satisfying start to the day.

Dinner
Nestled close to the airport, Best Western Melbourne Airport boasts an excellent restaurant that has left many guests thoroughly impressed. Reviewers frequently highlight the high quality of the meals, describing them as delicious, fantastic and nourishing with an impressive variety on the menu. The Wagyu beef burger and seafood dishes, in particular, have received notable mentions, delivering flavors that exceeded expectations. The service in the restaurant has also been praised with efficient, friendly staff contributing to a pleasant dining experience. Guests often emphasize the convenience of having a restaurant on-site, especially for those arriving late or preferring room service, which is just as commendable.

Even with occasional remarks about the restaurant closure and its higher pricing, the overall sentiment remains positive. The ambiance and quality of food contribute significantly to a very enjoyable dining experience. This combination of quality meals and attentive service makes the on-site dining at Best Western Melbourne Airport a standout feature, adding to the overall comfort of a stay, whether for a quick overnight or a more extended visit. The restaurant's ability to remain open late further adds to its appeal for those with flights or late arrivals. Ultimately, it's clear that dining at the hotel is more than just convenient—it's a delightful experience that many guests look forward to.

Rooms
The guest reviews for the Best Western Melbourne Airport highlight mostly positive experiences regarding the hotel rooms. Guests frequently comment on the rooms being clean, comfortable and spacious with many noting that they are well-appointed and equipped with all necessary amenities. The beds appear consistently comfortable, contributing to a restful stay. Several reviews mention that the rooms are recently renovated, modern and stylish.

Many guests found the rooms to be suitable in size with some pleasantly surprised by the ample space. The cleanliness of the rooms is repeatedly praised with rooms being described as spotless and meticulously clean. The rooms also offer modern bathrooms and other facilities like tea/coffee makers.

However, some guests did note areas for improvement. A common issue was the noise levels, particularly for rooms near the street or with thin walls allowing sounds from adjacent rooms. Some rooms were described as small, cramped or needing an upgrade. There were also isolated mentions of rooms having an odour or feeling cold initially.

Overall, the rooms at the Best Western Melbourne Airport are described as comfortable, clean and functional, making them a good choice for a short stay or layover near the airport.

Beds
Nestled conveniently close to Melbourne Airport, the Best Western Melbourne Airport offers a mixed experience when it comes to bedding. Most guests have highlighted the comfort of the beds, often describing them as comfy, comfortable and even super comfortable. The bed linens are crisp and pure white, adding a touch of luxury to the experience. A good night's sleep seems generally attainable with numerous mentions of the beds being easy to fall asleep on and providing a restful nap for weary travelers.

However, not all reviews were favorable. Some guests found the beds too hard, too soft or even old and uncomfortable. There were mentions of firm beds that some people found a little too much on the hard side, while others noted the soft beds being overly yielding. Additionally, the quality of the pillows sparked further critique with some describing them as very uncomfortable or even likening them to rocks.

Despite these variances, the overall consensus leans towards a positive sleep experience with the majority of guests praising the bed quality. In general, if comfort and a good night's rest are top priorities, the beds at Best Western Melbourne Airport are likely to meet expectations, though personal preferences regarding firmness may vary.

Cleanliness
Best Western Melbourne Airport boasts impressive standards of cleanliness and tidiness across its facilities. Guests frequently describe the rooms as being very clean, comfortable and well-maintained with particular praise for spotless bathrooms and modern, updated interiors. The hotel's conference rooms, laundries and other amenities are also mentioned as exceptionally clean. Regular cleaning is evident with rooms serviced daily and providing welcoming touches like face cloths and fresh towels.

Despite a few comments on minor lapses, such as an unvacuumed area under the bed or a musty smell in certain rooms, the overall consensus underscores a high level of cleanliness. The staff's meticulous housekeeping receives positive feedback, contributing to a pleasant and inviting atmosphere. The property's location near Melbourne Airport, along with convenient services like a free shuttle, adds further value to the guests' stay.

Rooms are often noted as comfortable and quiet, ensuring a restful experience. Additionally, the hotel's cleanliness standards are complemented by friendly staff and good facilities, making it a reliable choice for travelers seeking cleanliness and comfort near the airport.

Staff
Best Western Melbourne Airport has garnered a great deal of praise for its outstanding staff, described as both friendly and professional by numerous guests. Visitors consistently highlight the warmth and helpful nature of the personnel, from reception to restaurant staff, noting their courteous and accommodating demeanor. Noteworthy mentions include specific staff members like Athena, who left a memorable impression and the shuttle bus drivers, who were especially commended for their friendliness and efficiency.

Guests appreciated the prompt and attentive responses to their needs, particularly when it came to handling food allergies and other special requests. The reception team was frequently described as cheerful, welcoming and proficient, contributing to an overall positive check-in and check-out experience.

Special commendations were made about the staff's ability to go above and beyond to ensure comfort, which often translated into a seamless and pleasurable stay. While most reviews were overwhelmingly positive, a few did mention instances of less satisfactory interactions, particularly surrounding front desk services. However, these instances were clearly outliers in an otherwise stellar record of customer service.

Overall, Best Western Melbourne Airport prides itself on a team that is not only efficient and knowledgeable but also genuinely hospitable, ensuring that guests feel at ease and well cared for throughout their stay.

Wi-Fi
At the Best Western Melbourne Airport, guests generally find the Wi-Fi experience to be satisfactory with many highlighting the strong and fast internet connection. It's easy to connect and available for free, which adds convenience. Several reviews mention consistently strong signals throughout different parts of the hotel, including the conference room and restaurant. Communication via email is also praised for being reliable.

However, some guests encountered issues such as weak signals in particular rooms, difficulties with Wi-Fi calling and occasional troubles with connecting using provided passwords. Although there are mentions of poor and dodgy connections, the overall sentiment leans toward a positive experience with the hotel's Wi-Fi service.

Gym
The gym at Best Western Melbourne Airport offers a small yet adequate space for hotel guests looking to maintain their fitness routine. Equipped with essential machines such as a treadmill, a cross-trainer and a multi-use cable machine, the gym provides the basic necessities for a workout. The facility is noted for its cleanliness and tidiness, contributing to an overall positive experience. Additionally, the gym area, along with the pool, forms part of the hotel's commendable amenities. However, a few guests felt that the gym could use some enhancements to fully meet their expectations. Despite this, the gym serves as a functional component of the hotel's services.

Pool
The pool at Best Western Melbourne Airport consistently garners positive feedback from guests, who describe it as a lovely, well-kept and sizeable area. The pool area itself is often highlighted for its great outlook and cleanliness, making it an enjoyable spot for relaxation. Families particularly appreciate it, noting that it provides good fun for kids. However, some guests mention that the pool is quite cold. There are occasional comments about maintenance issues with the pool being reported as a bit dirty on some days, but overall guests seem to enjoy their time there, making the most of the outdoor facility.

4 Star
Best Western Melbourne Airport offers a four-star experience marked by great value for money. The hotel is particularly well-suited for short stays, especially for those in transit through Melbourne airport. Guests appreciate the clean, tidy rooms that are described as comfortable and elegant. The property's efficient shuttle service and proximity to the airport make it a convenient choice for travelers with early flights.

The amenities are consistent with a four-star rating, featuring an on-site restaurant and a pool. Many guests highlight the friendly and super helpful staff, reinforcing the overall positive experience. The hotel is established and maintains high standards of cleanliness and service. Though some reviews suggest that the rooms may not fully meet four-star expectations, the general consensus is that the hotel is a very good value for money and provides a comfortable, modern stay.

Accessible
The Best Western Melbourne Airport offers convenient access and numerous amenities, particularly appreciated by guests with disabilities. Its location makes it an ideal choice for those needing a stay close to the airport, complimented by an effective and reliable shuttle service available on demand. The complimentary shuttle bus service is frequently praised for its efficiency, making transfers to and from the airport straightforward and hassle-free.

The hotel's premises are mostly accessible with easy wheelchair access and wide doors that cater well to guests' needs. The new corporate rooms received positive feedback for their comfort and accessibility features. However, some issues were highlighted, such as small steps into the bathroom, which could pose challenges for people with mobility issues and occasional problems with elevators in accessible rooms.

On the downside, facilities for elderly guests are somewhat limited and parking space is tight, especially for larger vehicles. Additionally, there were concerns about the lack of notification regarding restaurant closures, which might inconvenience guests planning to dine in-house.

Despite these minor setbacks, the hotel generally achieves a good balance of convenience and accessibility, providing an adequate overnight stay for those in transit.

Outdoor Pool
The outdoor pool area of Best Western Melbourne Airport provides a nice view and is complemented by the convenience of a vending machine for snacks and drinks. The outdoor pool itself is frequently described as clean and well-maintained with some guests appreciating its modern and inviting appearance. However, several reviews mention that the pool can be quite cold. Despite this, the addition of a spa tub alongside a modern shower offers a comfortable alternative for guests seeking relaxation.


Yes, Best Western Melbourne Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Melbourne Airport.

No, Best Western Melbourne Airport doesn't allow dogs.

No, parking facilities aren't available at Best Western Melbourne Airport.

Yes, Best Western Melbourne Airport has a gym.

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