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Summary of reviewsThe Cosmopolitan Hotel Melbourne is highly praised for its prime location in the vibrant St. Kilda area, offering easy access to attractions like the Palais Theatre, Luna Park and St. Kilda Beach. The proximity to Acland Street’s eclectic mix of cafes, bars and restaurants, combined with convenient public transport access, enhances guests' experiences. This makes it an ideal choice for those looking to explore local attractions and the broader Melbourne area.
Cleanliness is generally noted as a positive aspect with spacious, well-presented rooms being a frequent highlight. Guests appreciate the daily cleaning routines and the practical, functional environment. Comfortable beds and linens contribute to a cozy stay, although the noise from street-facing rooms and outdated conditions in some rooms are areas for improvement.
The hotel's staff receives commendations for their friendliness, approachability and willingness to assist with local information and transport options, contributing to a warm and welcoming atmosphere. While the majority of interactions are positive, there are occasional reports of less favorable experiences.
Guest experiences with WiFi are mixed with many noting issues with weak and unreliable connections, which can pose challenges for those needing a stable internet connection. Despite this, features such as secure parking, albeit with tight spots and an additional cost, add value to the stay.
Families find the hotel suitable with family-friendly rooms, though larger rooms with kitchen facilities could enhance their experience. Moreover, the hotel's location is perfect for nightlife enthusiasts with numerous bars, restaurants and entertainment venues nearby, despite some ambient noise levels.
Business travelers appreciate the facilities provided, such as workspaces and a business center, making the hotel a viable option for short business stays. Accessibility is another strong point with well-laid-out accessible rooms and efficient check-in processes, though parking can pose challenges for those with mobility issues.
In summary, the Cosmopolitan Hotel Melbourne is notable for its excellent location, spacious and clean accommodations and friendly staff, offering a practical and comfortable stay for both leisure and business travelers. Show more
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Hotel near Golf Courses
This hotel is ideally situated near Albert Park Golf Course, a public golf course providing a convenient option for guests. Its location offers quick and easy access for those looking to play golf.
Family Friendly Hotel
Cosmopolitan Hotel and Apartments offers apartment-style accommodations, providing families with more space and amenities like a kitchenette, enhancing the comfort of their stay in St Kilda.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
4-Star Hotel
Room Types
Family RoomThis spacious and modern room includes 1 queen-size bed and 2 single beds. Also offered are tea/coffee making facilities, a flat-screen TV and private bathroom with a hairdryer.
Please note that the price is based on 2 guests. Maximum occupancy is 4 adults and a maximum of 2 children, but cannot exceed 4 guests in total (see Hotel Policies).
The room is located at the top of a set of stairs, no lift accessible.
Deluxe King Room with TerraceFeaturing a balcony with views of Luna Park and city, this spacious room has been designed with the business person in mind. It is tastefully decorated and furnished with a desk, LCD TV, walk-in shower and a king-size bed.
Please note there is no capacity for extra guests.
Studio ApartmentThis modern self-contained studio apartment is light-filled and comfortable. It includes a kitchenette with a small stove, microwave and mini refrigerator.
Small Room with Double BedThis room includes a double bed, desk and compact en suite bathroom. It has a large opening window. It is suited to a single traveller for a short stay.
The room is located at the top of a set of stairs.
Apartment with TerraceThis modern and spacious apartment includes a kitchenette with a small stove, microwave and a refrigerator. The light-filled bathroom has a shower over a bath.There is a lounge area with an LCD TV as well as a dining area.
Two-Bedroom ApartmentThis modern self-contained apartment is light-filled and comfortable. It has a kitchenette with a small stove, microwave and mini refrigerator.
There are two bedrooms, one room with a queen bed and the other with 2 single beds.
Please note there is no capacity for extra guests.
Deluxe King RoomThis spacious room has been designed with the business person in mind. It is tastefully decorated and furnished with a desk, LCD cable TV, large shower and a king-size bed.
Please note there is no capacity for extra guests.
Superior Queen RoomThis double room features a tea/coffee maker, air conditioning and electric kettle. This spacious room offers the view of Melbourne's famous tram line. It includes Queen size bed, walk in shower and study desk. Street-facing room, not suitable for a light sleeper. Please note that entry to rooms would be outside part of the hotel and there is no capacity for extra guests
Deluxe Twin RoomThe twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Cosmopolitan Hotel Melbourne is frequently praised by guests for its prime location in the vibrant St. Kilda area. The hotel offers convenient access to a variety of attractions, including the Palais Theatre, Luna Park and St. Kilda Beach, all within walking distance. Visitors appreciate the proximity to Acland Street, known for its eclectic mix of cafes, bars and restaurants. The central location also provides easy access to public transport, making it a breeze to explore the rest of Melbourne.
Many guests highlight the hotel's advantageous position for attending events and concerts, particularly at the nearby Palais Theatre and National Theatre. The proximity to the esplanade, beach and multiple dining options enhances the guest experience by providing diverse opportunities for leisure and entertainment.
Cleanliness and spacious rooms are commonly noted, along with additional amenities such as secure parking. The combination of excellent location, comfortable accommodations and friendly staff makes the Cosmopolitan Hotel a favorable choice for those looking to immerse themselves in the bustling atmosphere of St. Kilda while enjoying easy access to Melbourne’s broader attractions.
Breakfast
The breakfast experience at the Cosmopolitan Hotel Melbourne is generally described as lacking. Guests frequently noted the absence of breakfast facilities or options directly at the hotel. Many mentioned having to visit a nearby cafe on Acland Street for their morning meal. There was also feedback about a lack of information in the rooms regarding breakfast availability and nearby dining options. Overall, while the hotel is conveniently located, it falls short in providing an on-site breakfast experience.
Rooms
Cosmopolitan Hotel Melbourne offers a variety of room types that generally receive praise for their spaciousness and cleanliness. Many guests noted that their rooms were large, comfortable and adequately equipped with amenities like tea and coffee facilities with some even featuring balconies. Cleanliness was a frequent positive highlight, as several guests found their rooms and bathrooms clean and tidy upon arrival.
Comfort was another theme with many finding the beds and linens to be cozy and clean. The simple decor and basic amenities were appreciated by those looking for good value for money and the hotel's proximity to St Kilda shops and trams added convenience for travelers.
However, some reviewers did point out certain drawbacks. Noise was a common issue, especially for rooms facing the street or near Carlisle street and tram lines. A few rooms were described as outdated or in poor condition with specific complaints about mold, cracked basins and water damage. Some guests also encountered cleanliness issues, including dirt under beds and around the edges of the bathroom.
Despite variations in room conditions and occasional maintenance needs, many guests had overall positive experiences due to the good room size, a generally high level of cleanliness and the convenient location near local attractions. The hotel served its purpose well for those seeking a practical and comfortable stay in Melbourne.
Beds
The beds at the Cosmopolitan Hotel Melbourne receive mixed reviews from guests. Many guests highlight the comfort of the beds, using phrases like super comfy, extremely comfy and very comfy to describe their sleeping experience. A substantial number of comments also note that the beds were comfortable, large and provided a good night's sleep.
However, several reviews mention that some beds were lumpy, firm or hard, indicating inconsistencies in comfort levels across different rooms. There are also repeated mentions of beds being too soft or lacking support with a few guests finding their beds very uncomfortable or even describing the mattresses as terrible.
Pillows also receive varied feedback; some guests find them soft and supportive, while others report them being too soft or uncomfortable. Despite these inconsistencies, a significant portion of guests still find the beds and pillows to be of amazing comfort.
Overall, while many guests enjoy a comfortable sleeping experience at the Cosmopolitan Hotel Melbourne, there are notable inconsistencies that suggest room for improvement in bed quality across different rooms.
Cleanliness
The Cosmopolitan Hotel Melbourne receives mixed reviews regarding its cleanliness. Many guests commend the establishment for maintaining clean and comfortable rooms, often describing them as spacious and well-presented. The daily cleaning routines, including regular towel and sheet changes, are generally appreciated and the hotel is frequently highlighted as both tidy and inviting. Reviews note that the hotel offers a clean and basic environment with rooms that are practical and functional. Guests also find the location convenient and easy to access, adding to the overall positive experience.
However, numerous reviews point out areas that require improvement. Carpets, in particular, receive significant criticism for being dirty, stained and even frayed. Some guests encountered cockroaches and mould issues, especially in bathrooms. There were also mentions of outdated furnishings and general wear and tear, including cracked sinks, broken blinds and malfunctioning temperature controls. The hotel's cleanliness in less visible areas, such as under the bed and around edges, was noted as needing better attention.
Aside from a few isolated incidents involving cockroaches and musty smells, the general consensus is that while the Cosmopolitan Hotel Melbourne is clean enough for a comfortable stay, there are notable areas where cleaning standards could be elevated to enhance the guest experience. The hotel's older features do not detract significantly from the stay for many guests, given the good location and overall satisfactory cleanliness for most areas.
Staff
Visitors to the Cosmopolitan Hotel Melbourne often highlight the warm and welcoming atmosphere created by the hotel's staff. The recurring theme across numerous reviews is the friendliness and approachability of the staff, frequently described as accommodating, polite and attentive. Guests appreciate the efficiency and professionalism of the team, particularly during check-in and interactions at the reception.
Many guests have noted the staff's helpfulness, especially when providing information about the local area and transport options. The staff's willingness to go above and beyond to enhance the guest experience has been repeatedly praised with mentions of exceptional customer service and courteous behavior.
However, not all feedback is uniformly positive. There are instances where guests encountered less favorable interactions, including reports of unhelpful, rude or inattentive staff members. Such experiences, though noteworthy, appear to be in the minority compared to the predominantly positive remarks.
Overall, the Cosmopolitan Hotel Melbourne seems to excel in creating a hospitable environment through its team with many guests leaving with a positive impression of the service provided.
Wi-Fi
Guests at the Cosmopolitan Hotel Melbourne have had varied experiences with the hotel's WiFi. While a few guests reported a good WiFi signal and connection, the majority highlighted significant issues. Many described the WiFi as weak, unreliable and intermittent, often experiencing poor connectivity and frequent interruptions. Some guests struggled to even access their emails, despite the hotel claiming to have functioning WiFi. For some, the WiFi didn't work at all, despite assurances from the staff. The inconsistency in WiFi performance seems to be a recurring theme with several guests expressing frustration over the internet service not working properly or being completely unusable in certain areas.
Beach
The Cosmopolitan Hotel Melbourne garners high praise for its convenient location near the iconic St Kilda Beach. Guests frequently highlight the hotel's close proximity to the beach, often describing it as just a short walk away. The location is deemed perfect not only for beach access but also for being near other points of interest like the Palais Theatre, Memo and the botanical garden. The surrounding area offers easy access to Acland Street, known for its shops and restaurants, making it an ideal spot for those looking to explore local attractions without straying too far. Additionally, the hotel's excellent positioning provides convenient tram access to the city. Overall, the combination of beachside enjoyment and nearby amenities contributes to a highly favorable experience for visitors.
Parking
Cosmopolitan Hotel Melbourne offers secure and convenient parking options for guests, which is a significant advantage for those driving to the hotel. Many reviewers appreciated the secure and private parking facilities, noting the ample parking spaces and ease of access. However, several guests mentioned that the parking spaces are quite tight and may pose challenges, especially for individuals with mobility issues.
The parking comes at an additional cost, typically around $25 per night, which some guests found expensive and felt should be included in the room rate. In contrast, a few guests found the cost to be reasonable, particularly when comparing it to other options. There were also mentions of cheaper alternatives at $10 per night, which were praised for being a bargain.
While onsite parking is available and generally sufficient, some reviews pointed out that spaces might be limited, leading to occasional difficulties in finding a spot. Despite these minor issues, the overall sentiment towards the parking at Cosmopolitan Hotel Melbourne was positive with guests finding it a valuable amenity that enhanced their stay.
Family
Cosmopolitan Hotel Melbourne receives positive feedback for its appeal to families. Many guests note its family rooms as good, suitable and family-friendly, making it a favorable choice for those traveling with children. The proximity to Saint Kilda is particularly appreciated for family connections, offering convenient access to local attractions. However, some guests have pointed out that the family rooms could be larger and would benefit from kitchen facilities. Despite the minor drawbacks, the overall impression is that the hotel meets the needs of family-oriented visitors.
Nightlife
Nestled in the bustling area of St Kilda, the Cosmopolitan Hotel Melbourne is a perfect choice for nightlife enthusiasts. The hotel's central location provides easy access to a thriving nightlife scene with numerous bars, restaurants and entertainment venues just steps away. Guests have praised the vibrant nightlife options nearby, making it an ideal spot for those looking to experience the energetic evening atmosphere.
The proximity to popular nightlife spots ensures that guests are never far from the action. This includes convenient access to the dynamic St Kilda attractions and the renowned Palais Theatre, adding to the area's appeal. Additionally, the location offers a fantastic selection of food and shopping options with lively streets lined with various dining and retail establishments.
However, it’s worth noting the ambient noise levels due to the busy nightlife and public transportation just outside the hotel. Some guests have mentioned the noise from trams and late-night revelers as a downside to their stay. Despite this, the hotel's location in a happening area with excellent nightlife options continues to attract visitors who are eager to immerse themselves in the vibrant St Kilda experience.
Business
The Cosmopolitan Hotel Melbourne is recognized as a suitable option for business travelers, offering a range of business-friendly amenities and facilities. Guests have noted the availability of a business center and workspaces that are adequate for their professional needs. The hotel is commended for its business traveler accommodations, making it a good choice for short stays and business trips. Despite some feedback mentioning a lack of an interface for business use and occasional subpar cleaning service, the hotel's great location further solidifies its appeal for business stays.
Accessible
The Cosmopolitan Hotel Melbourne is appreciated for its central location, making it easy to explore nearby shopping areas, food spots and places of interest on foot. The hotel is noted for being accessible to wheelchair users and ideal for ease of movement with reviewers reporting no significant accessibility issues. Guests found the accessible rooms to be well laid out and comfortable and the check-in process is both friendly and efficient. Public transport access, particularly to the St Kilda hub, adds to its convenience. However, some guests mentioned that parking could be challenging for those with mobility issues and raised a concern about security in the loft area that did not require a room key swipe.
No, Cosmopolitan Hotel and Apartments doesn't have any pool.
No, a spa isn't available at Cosmopolitan Hotel and Apartments.
No, Cosmopolitan Hotel and Apartments doesn't allow dogs.
Yes, parking facilities are available at Cosmopolitan Hotel and Apartments.
No, Cosmopolitan Hotel and Apartments doesn't have a gym.