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Summary of reviewsThe ibis Melbourne Central garners widespread acclaim for its prime location, offering exceptional convenience in the heart of Melbourne's Central Business District. This central positioning provides easy access to major attractions, shopping centers, public transport hubs and a bustling array of cafes, restaurants and bars, making it an ideal base for exploring the city.
Guests consistently praise the hotel's breakfast offerings, citing excellent value, variety and quality. The buffet breakfast at Pretty Boys with options like fresh juice and made-to-order omelets, is particularly highlighted. Though some find the daily options repetitive and the price a bit steep, the overall feedback remains highly positive, enhancing the dining experience.
Dinner experiences at the in-house Italian eatery, Pretty Boy Steakhouse, also receive significant praise for their excellent food and service, despite a few underwhelming meals. Guests appreciate the convenient and diverse dining options within the hotel and nearby.
The rooms at ibis Melbourne Central are described as clean, modern and comfortable, making them well-suited for budget-conscious travelers and short stays. Though compact, the rooms are well-equipped and efficiently designed with high cleanliness standards and daily housekeeping maintaining a fresh environment. Some guests mention privacy issues due to open-plan bathroom layouts but overall find the accommodations meet their needs satisfactorily.
Cleanliness is a standout feature with guests consistently praising the hotel's high hygiene standards and well-maintained rooms. Housekeeping efforts are generally well-regarded with clean linens and fresh towels contributing to the positive experience.
The staff at ibis Melbourne Central are frequently commended for their friendliness, helpfulness and professionalism, creating a welcoming atmosphere for guests. Notable staff members like James the Concierge receive specific praise for their outstanding service.
WiFi services are generally reliable and of high quality with most guests experiencing fast and stable connections. However, there are occasional reports of poor connectivity and a need for more user-friendly access.
The parking situation, though convenient with available valet services, is noted for its high costs, which some guests find to be a significant downside. Alternative off-site parking solutions mitigate these concerns for some visitors.
Families find the hotel accommodating with thoughtful touches and spacious rooms suitable for groups. Though there are privacy issues with bathroom designs, the overall experience for families is positive, highlighted by the convenient location for city exploration.
The beds are widely praised for their comfort, contributing to restful sleep experiences. While some guests have subjective preferences regarding firmness and size, the general sentiment remains highly positive.
For business travelers, ibis Melbourne Central provides adequate facilities and services, including self-service check-in, business-grade amenities, meeting rooms and a business center. Although rooms are more suited for short stays, the central location and reasonable pricing add value for business guests, complemented by the friendly and helpful staff.
In summary, ibis Melbourne Central offers a highly convenient, clean and comfortable stay in a prime location with exceptional staff, making it a popular choice for both leisure and business travelers. Show more
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Hotel Taking Steps Towards Sustainability
Sharing a commitment to sustainability with Novotel Melbourne Central, this hotel implements policies to reduce its ecological impact, including efforts to minimize waste and conserve energy.
Cheap Hotel
Located in the heart of the city, this hotel provides easy access to major attractions. It offers compact, clean rooms suitable for budget-conscious travelers who prioritize location and essential amenities.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Superior Room with Two Double BedsFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 2 beds.
Compact Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit offers 1 bed.
Superior Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 1 bed.
Compact Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 1 bed.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 2 beds.
Superior King Zip Room with Single BedOffering free toiletries, this triple room includes a private bathroom with a walk-in shower. The air-conditioned triple room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
The location of Ibis Melbourne Central receives enthusiastic praise from guests, highlighting its exceptional convenience and centrality. Nestled in the heart of Melbourne's Central Business District, the hotel is highly accessible and situated within walking distance to major attractions, shopping centers like Melbourne Central and Emporium Westfield Mall and key public transport hubs such as Southern Cross Station and multiple tram stops. Guests appreciate its close proximity to an array of cafes, restaurants and bars, making it an ideal base for exploring the city's vibrant food and nightlife scenes. The hotel's positioning also allows easy access to theaters, the Queen Victoria Markets and popular urban spots like Chinatown. The prime locality ensures that everything from sightseeing and shopping to dining and entertainment is just a short stroll away, earning the hotel accolades for its strategic and superbly convenient placement.
Breakfast
Guests at ibis Melbourne Central consistently praised the hotel's breakfast offerings. Many reviews highlighted the excellent value and variety of the buffet breakfast, describing it as delicious, plentiful and amazing with both hot and cold options available. The breakfast at Pretty Boys was frequently mentioned as being particularly impressive with fresh juice options and freshly made omelettes adding a special touch that both adults and children enjoyed.
Guests appreciated the cleanliness, friendly staff and the central location which added to the overall positive experience. Specific comments often included mentions of the high quality, great selection, superb taste and the accommodating breakfast staff who made mornings enjoyable. A few reviews noted the same breakfast options available daily and some called out the price as being a bit steep for the variety offered, but these points did not overshadow the overwhelmingly positive feedback.
Overall, the breakfast at ibis Melbourne Central is a key highlight for guests, complementing the cozy rooms and excellent location, making it a popular choice for travelers looking for convenience and quality dining to start their day.
Dinner
The dining experience at ibis Melbourne Central is a mix of stellar and disappointing moments with the hotel's in-house restaurants often highlighted as convenient and enjoyable. The Italian eatery, Pretty Boy Steakhouse, garners significant praise for its excellent food and service, although there are a few accounts of underwhelming meals. The restaurant offers a variety of delicious options, including pasta, steak and burgers that are particularly appreciated. Many guests rave about a superb dining experience describing the dinners as 'to die for' and 'first-class'. Additionally, the hotel's proximity to a plethora of nearby eateries and bars, as well as its own building housing several dining options, adds to the convenience for guests. Despite some grievances about specific dishes and occasional service hiccups, the overall impression of dining at ibis Melbourne Central is largely positive with many guests appreciating the diversity and quality of food available.
Rooms
Ibis Melbourne Central offers a variety of clean, modern and comfortable rooms that cater well to short stays, especially for budget-conscious travelers. The accommodations are typically compact with many reviewers noting that while the rooms are small, they are well-equipped and efficiently designed. Guests appreciated the quiet, private atmosphere and the regular maintenance, which keeps the rooms looking fresh and tidy.
The cleanliness of the rooms is consistently highlighted with many guests praising the impeccable standards and the daily housekeeping service. The decor is modern and minimalist, providing a cozy and functional environment. Some rooms are unexpectedly spacious, especially the upgrade options, but the majority of standard rooms are on the smaller side.
Issues with privacy were commonly mentioned due to the open-plan bathroom layouts, which may not be ideal for families. However, the well-organized facilities, such as good-sized beds, effective air conditioning and adequate lighting, contributed to the overall comfort. Some rooms had unique features like rain shower heads and large TVs, which added a luxurious touch despite the limited space.
Despite some minor drawbacks, like the absence of chairs and small desks or the occasional noise from doors slamming, the rooms generally met guests' needs for a satisfactory stay in Melbourne's CBD area. The hotel’s central location adds further value, making it a practical choice for exploring the city.
Beds
The beds at ibis Melbourne Central have garnered significant praise from guests, largely centered around their comfort. Many have described the beds as "comfortable," "comfy," and even "super comfy," ensuring a good night's sleep. Positive feedback often highlights the combination of comfortable beds with equally plush pillows, contributing to an overall restful experience.
Several guests noted that these were among the most comfortable hotel beds they've encountered with phrases like "one of the most comfortable beds in a hotel" and "a million dollar bed" being used to describe their satisfaction. Clean linens and well-maintained beds further enhanced the sleep experience with some reviews specifically mentioning the high cleanliness standards.
However, it's worth mentioning that a few guests found the firmness or softness of the beds and pillows less to their liking. Phrases like "pillows too soft" or "bed was a little too firm" appeared occasionally, indicating subjective comfort preferences. Additionally, size concerns such as "beds slightly small" and "bed was much smaller than expected" were noted by some reviewers, particularly for taller individuals or those used to larger sleeping spaces.
Despite these minor criticisms, the overall sentiment remains overwhelmingly positive with numerous guests emphasizing the comfort and restful sleep provided by the beds at this centrally-located hotel.
Cleanliness
Reviews about the cleanliness of the ibis Melbourne Central highlight a strong focus on maintaining high hygiene standards. Guests frequently describe the rooms as very clean, tidy and well-maintained. The cleanliness of the hotel is consistently praised with many noting the rooms are spotless upon arrival and consistently kept neat throughout their stay. The modern and updated aesthetics of the rooms contribute to the overall perception of a clean environment. Housekeeping efforts are generally well-regarded with clean linens, fresh towels and daily room tidying being common positive remarks. A minor number of reviews pointed out occasional lapses, such as overlooked bathroom areas and insufficient housekeeping in some cases. However, these seem to be exceptions rather than the norm. Overall, ibis Melbourne Central is commended for providing a clean, comfortable and hygienic stay, making it a reliable choice for travelers prioritizing cleanliness.
Staff
The staff at Ibis Melbourne Central have garnered frequent praise for their exceptional friendliness, helpfulness and professionalism, creating a welcoming environment for guests. Notable mentions include James the Concierge, who is consistently described as fantastic and lovely. The reception and concierge teams have been highlighted for their outstanding service with many visitors appreciating their courteous and accommodating manner. Despite a few isolated issues, the majority of the staff have been recognized for going above and beyond in their duties, helping to solve problems efficiently and providing valuable local information. Housekeeping staff also receive commendations for their attentive service and politeness. Overall, the guest reviews reflect that the team at Ibis Melbourne Central is dedicated to ensuring a pleasant and memorable stay for their guests.
Wi-Fi
The WiFi at ibis Melbourne Central generally receives positive feedback from guests, highlighting its reliability and good performance. Many guests appreciate the free WiFi provided, noting that it is consistently high quality, easy to connect and reliable throughout the hotel. The WiFi is described as fast and stable with no issues for most users. Streaming and room entertainment are made convenient with the included Chromecast service.
However, there are a few criticisms. Some guests experienced poor and intermittent connectivity, which required frequent reconnections and others found the WiFi to be less user-friendly. Business travelers mentioned a need for an upgrade, citing the WiFi as not flexible enough for their needs. A few reviews pointed out the limited free WiFi access and instances where the Internet was down or not operational during their stay.
Despite these scattered issues, the overall consensus is that the hotel’s WiFi meets most guests' needs, offering a strong and stable connection suitable for general use. The inclusion of free WiFi in the costs is particularly appreciated by many, enhancing the overall experience at ibis Melbourne Central.
Parking
Travelers to ibis Melbourne Central have a mixed yet clear perspective on the parking situation at the hotel. While parking services, including valet parking, are available onsite, many guests found the rates to be quite high with some emphasizing the expense as a significant downside. Instances of parking being full or unavailable also contributed to occasional frustration. Despite this, there were positive remarks about the convenience of valet parking and the helpfulness of the staff in managing parking needs. Guests appreciated the secure and easy parking solutions offered by the hotel, even though the cost was a recurring concern. Some found alternative parking solutions such as off-site parking or free street parking at night, which helped mitigate the high charges. In summary, while ibis Melbourne Central provides ample parking services, cost-related issues and availability at peak times are noteworthy points for potential visitors to consider.
Family
The ibis Melbourne Central seems to be a popular choice for families visiting the city. Parents have praised the hotel for being accommodating to family needs, making it an ideal spot for a family getaway. The children particularly enjoyed their stay with many families complimenting the spacious family suites and standard rooms that comfortably fit everyone. The hotel's family-friendly environment and services were highlighted as top-notch with some families receiving thoughtful touches like a Mother's Day chocolate and a welcome pack for the kids.
Despite a few mentions of privacy issues due to frosted glass doors in the bathrooms, the overall experience for families appeared positive. The rooms were generally described as spacious and suitable for groups, including those traveling with teenagers. Families appreciated the separate rooms for parents and kids, allowing for some privacy. The central location made it convenient for exploring the city, adding to the appeal for those wanting to browse Melbourne.
While the hotel was noted to be a bit challenging for larger groups to manage due to limited room service and shared facilities, most families found it a great place to stay. All in all, families enjoyed their time at ibis Melbourne Central with children loving their experience and parents acknowledging the hotel's efforts in catering to family needs.
Business
Ibis Melbourne Central offers a range of facilities and services tailored for business travelers. The hotel features a self-service check-in process, which is becoming a standard in Australia and is well-suited for short business trips. Its central location is advantageous for business meetings and offers easy access to internal and adjacent restaurants and shops, making it convenient for networking and dining.
The rooms, although compact and functional, are ideal for quick business stops and short stays rather than extended visits. They are well-maintained with good cleanliness standards and include business-grade amenities such as an efficient WiFi setup and a desk suitable for online work. However, a little more space and coat hangers would benefit those on longer-term business trips.
The hotel provides several business-friendly services, including meeting room facilities and a business center. These facilities align well with the requirements of business travelers, offering a conducive environment for work and conferences. The staff is noted for being friendly and helpful, ready to assist with any challenges, making it a smooth experience for business guests.
Pricing is reasonable, adding value for business stays and the overall customer experience is positively reviewed, making it a reputable choice for professionals. Though there are limited facilities for longer-term business stays, the setup is deemed superb for brief work-related visits.
Accessible
Located in a prime spot, ibis Melbourne Central offers top-notch accessibility for guests with disabilities. The hotel’s strategic location ensures easy access to Melbourne's main attractions, restaurants, shopping, nightlife and key areas in the city. Guests frequently noted the hotel's proximity to trams and train stations, which enhances overall convenience.
The spacious rooms, particularly the accessible ones, received high praise for their thoughtful layouts and larger all-ability access bathrooms. These features contributed to the rooms feeling more expansive and user-friendly. The hotel’s barrier-free environment and facilities were highlighted as being comfortable and accommodating for everyone, including those with mobility issues or in wheelchairs.
The commitment to creating an inclusive environment is evident with easy wheelchair access and facilities designed to cater to all needs. The compact yet cozy rooms are clean and well-maintained, equipped with necessary amenities to handle emergencies.
Overall, the accessibility at ibis Melbourne Central was described as excellent, making it a reliable choice for travelers requiring special accommodations. While there were mentions of room service delays, the overwhelmingly positive feedback on the hotel's accessibility and convenience stands out.
Luxury
Ibis Melbourne Central offers a luxurious experience that meets high standards without straining the budget. Guests frequently noted the self-service check-in as a modern and efficient touch. The overall stay is often described as the best with particular emphasis on the great customer experience, luxurious room settings and quality feel throughout the hotel. The establishment successfully creates a luxury vibe through high-end decor, ambiance and fine touches that elevate the overall experience. Visitors appreciate the opulent and luxurious setting, which delivers comfort and an elevated sense of luxury in the heart of the city. While some felt the price did not align with expectations, the majority found the experience luxuriously comfortable and replete with extra touches that make the stay memorable.
No, ibis Melbourne Central doesn't have any pool.
No, a spa isn't available at ibis Melbourne Central.
No, ibis Melbourne Central doesn't allow dogs.
Yes, parking facilities are available at ibis Melbourne Central.