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Summary of reviewsHotel Crillon Mendoza is frequently praised for its exceptional location in the heart of the city. Its proximity to restaurants, bars, shops, and key attractions such as Plaza Independencia makes it an ideal base for exploring Mendoza. Guests appreciate the convenience of being able to walk to local sights, enhancing their overall experience. The hotel staff consistently earn accolades for their friendliness and attentiveness, contributing positively to guests' stays.
The rooms at Hotel Crillon are noted for their spaciousness and cleanliness, with comfortable beds and effective heating praised by many. While some facilities are in need of renovation, and certain amenities like minibars are absent, the hotel's room offerings are generally satisfactory and budget-friendly. The cleanliness standards are particularly high, with guests often describing rooms and public areas as impeccably clean, supported by the diligent housekeeping team.
Breakfast offerings receive mixed reviews, yet many find it satisfactory. There is room for improvement in variety and freshness, but the breakfast still serves as a decent complement to the hotel's overall value. The Wi-Fi and parking present some challenges, with the intermittent internet service and limited parking spaces often mentioned as areas needing improvement. However, the friendliness and diligence of the staff help mitigate these concerns, enhancing guests’ overall experience.
While the pool is highlighted as a charming feature, its location away from the main building and occasional unavailability may be inconvenient for some. Despite certain logistical challenges, guests find the pool itself appealing.
Overall, Hotel Crillon Mendoza offers a rewarding stay with excellent value, making it a strong choice for travelers seeking affordability and an unbeatable location. The positive aspects, particularly the stellar service by staff, cleanliness, and convenience, often outweigh the areas needing attention. Show more
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Hotel near Golf Courses
Situated in the very heart of Mendoza, this hotel offers access to a golf course and provides facilities such as an outdoor swimming pool, catering to leisure and golf enthusiasts.
Family Friendly Hotel
This hotel offers comfortable rooms and is located in a central area, providing easy access to family attractions. It has a restaurant and provides basic amenities for a pleasant stay. Cribs are available upon request.
Hotel near Nightlife Spots
The hotel's central location provides convenient access to Mendoza's nightlife. It's a short distance from Plaza Independencia and Avenida Arístides Villanueva, key areas for evening entertainment.
Hotel with Swimming Pool
This hotel features a swimming pool, providing guests with a relaxing option during their stay. The swimming pool is an added value for travelers looking to unwind after exploring the city.
Outdoor Pool
Hotel with Free Wi-Fi
Hotel Crillon Mendoza provides free Wi-Fi. It is centrally located in Mendoza Capital, making it a convenient choice for travelers who want to stay connected while exploring the city.
Business Hotel
Hotel Crillon Mendoza offers practical amenities suitable for business travelers. Its location and services cater to those on business trips.
Hotel with Parking
Hotel Crillon Mendoza offers complimentary private parking on site. This hotel is located in the tourist area of Mendoza, near the city center and attractions.
3-Star Hotel
Hotel Crillon Mendoza is centrally located in Mendoza Capital, providing a convenient base for exploring the city and its vineyards. It offers well-appointed rooms and thoughtful amenities.
Hotel with Outdoor Pool
This hotel is listed as having an outdoor swimming pool, providing guests with a pool facility during their stay.
Accessible Hotel
Room Types
Standard Twin RoomFeatures twin beds, private bathroom with hairdryer, cable TV, safety deposit box, air conditioning and heating.
Standard Double RoomThis room features 1 double bed and a private bathroom.
Standard Triple RoomThis room features 1 double bed and 1 single bed or 3 single beds, and a private bathroom.
Superior Double RoomThis superior room features extra space, a double bed, parquet floors, and a workdesk.
Standard Single RoomFeatures a single bed and a private bathroom.
Guest Reviews
7.7
Good
Location
Nestled in the heart of Mendoza, Hotel Crillon garners praise primarily for its exceptional location. Guests continually highlight its proximity to the city's vibrant center, with its access to a myriad of restaurants, cafes, bars, and shops, all within an easy walking distance. Situated just a couple of blocks from the main square, Plaza Independencia, the hotel serves as an ideal base for exploring the local attractions, including the start of city tours and excursions to the popular Termas de Cacheuta. The central location also offers convenience for those who prefer to experience the city on foot, allowing easy exploration of the charming squares and famous Sarmiento street.
Beyond its prime location, Hotel Crillon also impresses with the kindness and professionalism of its staff, who are repeatedly mentioned for their friendliness and attentiveness. Although some facilities are noted as needing renovation, the spacious and clean rooms, along with the warm and comfortable accommodation, contribute to an enjoyable stay. For travelers seeking a well-located hotel at a reasonable price, Hotel Crillon in Mendoza provides significant value, making it a worthy consideration for exploring this beautiful city.
Breakfast
The breakfast at Hotel Crillon Mendoza receives mixed reviews from guests, reflecting a range of experiences, though there are positive notes highlighting some favorable aspects. Guests appreciate the breakfast as being generally satisfactory and in line with expectations, often describing it as good and abundant, though not particularly varied or elaborate. Some found the breakfast to be excellent, highlighting its delicious offerings, especially the fruits and juices, and noting the attentive service provided by the staff.
However, there are frequent suggestions for improvement, particularly regarding variety and quality. Many guests suggest that the breakfast could benefit from a more diverse selection, including options like scrambled eggs and fresher pastries. Opinions on the baked goods are divided, with some enjoying them while others find them stale or unappetizing. There's also a mention of industrialized juice and a scarcity of egg and cereal options.
Overall, the breakfast at Hotel Crillon Mendoza fulfills its basic role and satisfies many guests, but a more varied offering and attention to replenishing items would enhance the dining experience. Despite its simplicity, the breakfast complements the hotel's good location and attentive staff, fostering a generally positive stay for many travelers.
Rooms
Hotel Crillon Mendoza offers a mix of experiences when it comes to their room accommodations. Guests consistently appreciate the spaciousness and cleanliness of the rooms, highlighting the excellent comfort of the beds and the well-maintained environment provided at a reasonable price. The heating has been praised, ensuring a cozy stay during chillier times. Despite being an older establishment, the hotel shows signs of recent modernization which many guests have noticed positively. The rooms, though, could benefit from more modernization efforts, as some guests find them a bit dated, and many note the absence of a minibar as a drawback.
The bathrooms, on the other hand, frequently receive criticism for their small size, lack of amenities such as bidets, and design shortcomings like shower stalls that result in flooding. During stays, some guests have encountered minor inconveniences such as noise from ongoing renovations and non-soundproof walls.
On a brighter note, the overall cleanliness is well-regarded and the staff earns high marks for their kindness and availability, contributing to a generally pleasant atmosphere. The hotel's central location is another highlight, providing easy access to the surrounding attractions and making it a convenient choice for travelers. However, be aware some amenities like parking and breakfast might incur additional charges, which guests find less appealing. Overall, Hotel Crillon Mendoza has strengths in affordability and location but could improve in room amenities and facility updates.
Beds
Hotel Crillon Mendoza offers a range of bed experiences according to guest reviews. Many visitors appreciate the comfort provided by their beds, often describing them as cozy and comfortable. Mattress quality is frequently mentioned positively, with some guests noting them as excellent and very good. However, there are consistent remarks about beds being made from two single beds joined together, which can lead to discomfort for some guests. The double bed size is sometimes perceived as too narrow and small, and some beds exhibit uneven surfaces causing tilting. Pillows receive mixed feedback, with a few guests finding them lacking in comfort. Bedding quality varies, with some highlighting issues like old bedcovers or unpleasant smells. Despite these concerns, beds at Hotel Crillon Mendoza are generally seen as adequate for a restful stay, though there's room for improvement in terms of consistency and bedding updates.
Cleanliness
Hotel Crillon Mendoza garners consistent praise for its high standards of cleanliness, making it a standout choice for travelers prioritizing hygiene. The hotel is described as impeccably clean, with many guests emphasizing the spotless and well-maintained state of both rooms and common areas. The staff's attentiveness further enhances the cleanliness experience, as they are noted for being friendly and efficient. Guests appreciate the hotel's prime location, which offers easy access to key attractions like Plaza Independencia.
Despite the overall positive feedback, some guests mention areas needing improvement, such as the condition of towels and certain bathroom fixtures, which could benefit from updates. A few reviews cite occasional lapses in cleanliness upon arrival, particularly in bathrooms, indicating inconsistency in the housekeeping service. However, the favorable reviews of the hotel's cleanliness and the courteous service typically overshadow these concerns, suggesting a generally satisfactory experience for most visitors. The excellent cost-benefit ratio and the central location further complement the hotel's appeal.
Staff
At Hotel Crillon Mendoza, the staff's performance is a standout feature, frequently noted for their kindness and willingness to go the extra mile. Guests appreciated the concierge service and the attentive assistance they received throughout their stay. Individual staff members like Marcelo and Alejandro are often highlighted for their exceptional service, as they provide detailed assistance and helpful local recommendations. The reception team is generally praised for their courteous demeanor, although there are mixed reviews about some members of the team not meeting the friendly standard set by others.
The hotel is well-located, providing easy access to nearby attractions such as Independencia Square, which guests find convenient. The facilities, including the parking and breakfast services, add to the positive experience, though parking operates on a first-come, first-served basis. Despite a few criticisms about variances in the friendliness of some staff, the overwhelming consensus applauds the impeccable service and warmth offered by the team, making the stay enjoyable and stress-free.
Wi-Fi
Travelers considering a stay at Hotel Crillon in Mendoza should be prepared for mixed experiences with the hotel's Wi-Fi service. While there are instances where the Wi-Fi is reported to be good, allowing some guests to work without issues, the overall consensus leans towards dissatisfaction. Many guests found the Wi-Fi to be unreliable, often failing to work in the rooms and requiring them to seek alternative spots, like the hotel bar, for better connectivity. Issues such as weak signals, patchy connections, and slow speeds are frequently highlighted. Those intending to rely on in-room internet for work or streaming may find the service falls short of expectations. Despite some positive remarks about its quality on every floor and periods of stable connectivity, potential guests might want to consider alternative solutions or verify improvements in advance if internet access is critical for their stay.
Pool
Hotel Crillon Mendoza offers a charming pool experience, but it comes with certain logistical challenges. While guests frequently mention that the pool is beautiful and a lovely feature, there are several comments about its location outside the main hotel building, requiring a short walk across the street to access it. This arrangement, although manageable for some, is seen as inconvenient by others. Many guests express disappointment at the pool not being operational during their stay, particularly since it is often advertised on the website as available. Despite being in a separate building, the pool itself receives positive remarks for its appeal. However, the inconsistency between pool availability and guest expectations seems to be an issue that should be addressed to enhance visitor experience.
Parking
Hotel Crillon Mendoza offers parking, which is appreciated by guests as a significant convenience. However, the parking comes with various challenges that travelers should be aware of. While having a space to park is seen as a positive, it is important to note that parking is not free and must be paid for separately, an aspect that guests have found inconvenient and costly. The parking facilities are described as limited, with a small garage that may not accommodate all guests' vehicles, leading to issues of availability. Some have reported the need to park away from the hotel grounds, or being rerouted to external lots due to lack of space. This limitation is further exacerbated as motorcycles are not accepted, and the conditions of some parking offerings are noted to have a low ceiling, which may not be suitable for all vehicles.
Despite these limitations, the hotel’s central location remains a strong advantage, along with the attentive service from staff that pleasantly stands out, often working diligently to resolve any parking dilemmas. It is worth noting that while additional charges for parking detract from the overall value, security of parked vehicles and easy access shortly after check-in are reassuring aspects appreciated by guests. This makes parking a mixed experience, where careful consideration of these factors can help ensure a smoother stay at Hotel Crillon Mendoza.
3 Star
Hotel Crillon Mendoza offers a stay that exceeds expectations for a typical three-star hotel, with a notable focus on value. Many guests appreciate the excellent cost-benefit ratio, highlighting the good quality-price relationship that the hotel provides. While there are some discrepancies regarding its star rating—with some opinions suggesting it borders on two stars rather than three—the overall feedback is that it delivers everything one might expect from a decent three-star establishment.
The hotel's services and amenities receive mixed reviews, with some guests indicating that it lacks certain features typical of its category, such as in-room refrigerators and other services. Despite this, there are numerous mentions of the hotel being very good and living up to the expectations of a three-star hotel, with some suggesting that it potentially offers a bit more. While improvements in care and upkeep could enhance the experience, the value offered by Hotel Crillon Mendoza remains a standout feature.
Yes, Hotel Crillon Mendoza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Crillon Mendoza.
No, Hotel Crillon Mendoza doesn't allow dogs.
Yes, parking facilities are available at Hotel Crillon Mendoza.