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Summary of reviewsHotel Windsor Mendoza is widely praised for its central location in the heart of the city, offering guests easy access to key attractions, restaurants, and shops while maintaining a serene and quiet environment. The hotel represents excellent value for money, especially considering its prime location, cleanliness, and comfort.
The breakfast offerings, while simple, are abundant and satisfying, with fresh fruits and juice being particular highlights. Guests can enjoy delicious gluten-free options and a welcoming atmosphere during dining. The hotel's rooms receive mixed reviews; newer rooms are appreciated for their coziness and good decor, while older rooms face criticism for maintenance issues and small bathrooms. Nonetheless, the beds are notably comfortable across accommodations, ensuring guests have restful nights.
Cleanliness is a standout feature, with high marks for upkeep and service from a dedicated staff, although occasional issues have been noted. The staff is a key element of the hotel's appeal, frequently described as friendly, attentive, and helpful, enhancing the overall guest experience. Reliable Wi-Fi service adds convenience, though some inconsistencies are reported.
The hotel caters well to business travelers, offering a blend of affordability and quality, with excellent service and convenient partnerships for tours and activities. A pet-friendly environment is exemplified by Paco, a beloved resident dog, who adds a welcoming touch to the hotel. Overall, Hotel Windsor Mendoza is a favorable choice for those seeking comfortable accommodations within a prime location, supported by outstanding service and a welcoming atmosphere. Show more
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Categories
Family Friendly Hotel
This hotel provides a comfortable stay in Mendoza. Its central location offers easy access to family attractions.
Dog Friendly Hotel
This hotel allows dogs of any size for no additional fee, making it a welcoming option for dog owners. Cats are also welcome.
Business Hotel
Room Types
Twin RoomThis air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Basic Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom.
Duplex ApartmentThe apartment features 2 bedrooms and 1 bathroom with a shower and free toiletries. The apartment offers air conditioning, a wardrobe, heating, a flat-screen TV with streaming services, as well as city views. The unit offers 4 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Triple Room with Private BathroomThis air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.
Single Room with Private BathroomThis air-conditioned single room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Superior Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of the city, Hotel Windsor Mendoza boasts a superb location that consistently garners praise from its guests. Ideally situated, the hotel offers the convenience of being close to key attractions, making it easy to explore most of what the city has to offer on foot. Positioned near Plaza Chile, with its beautiful views, and just a few blocks from Independence Square, the hotel's central location is both strategic and serene.
Surrounded by a variety of restaurants, shops, and supermarkets, guests have the luxury of accessing everything they need within walking distance. The hotel is also located next to Carrefour, providing added convenience for those who wish to shop for essentials. Despite being centrally located, the area remains quiet and peaceful, offering guests a comfortable retreat after a day of exploration.
In addition to its excellent location, Hotel Windsor Mendoza prides itself on its cleanliness, attentive staff, and overall comfort, ensuring a pleasant stay for guests seeking accommodation in this vibrant South American city. With attractive prices for its prime position, the hotel represents great value for money, consistently meeting or exceeding guests' expectations.
Breakfast
Hotel Windsor Mendoza serves a breakfast that generally receives positive feedback from its guests. While there are mentions of the absence of certain items like scrambled eggs or omelette options, guests find the breakfast abundant, varied, and satisfying. The spread often includes basics such as bread, cold cuts, juice, yogurt, fruits, and pastries, with tangerines and bananas being a highlight for some guests. Fresh juice and fruits add a refreshing touch, enhancing the overall experience. Reviewers note that although the breakfast offerings are sometimes seen as repetitive, they are considered delicious and made with quality ingredients. For those with dietary restrictions, generous gluten-free options are available. The breakfast atmosphere is noted for its distinct setting, differing from the rest of the hotel environment. The welcoming and polite staff further add to a pleasant dining experience. Overall, while the breakfast may appear simple to some, it often surpasses expectations for many, making it a well-regarded part of a stay at the hotel.
Rooms
Hotel Windsor Mendoza offers a variety of room experiences that have left guests with mixed impressions. Many visitors appreciated the cozy and well-lit rooms that contain everything necessary for a comfortable stay. The newer rooms have received praise for their appealing decor and comfort. Guests consistently mentioned the comfort of the beds, which are described as very comfortable, along with good closets and clean bathrooms in select accommodations.
The simplicity of the accommodations is noted as sufficient by several reviewers, highlighting essentials like a good shower, smart TV, and sufficient cleanliness. Families found some rooms accommodating enough for their needs, despite challenges with room size.
However, there were numerous critiques regarding older rooms, which guests felt needed improvement in maintenance. Complaints included small, uncomfortable bathrooms with poor water pressure and inadequate hot water. Ventilation issues have been noted, with some rooms feeling cramped and lacking sufficient outlets for charging devices. The interior sometimes differs from online photos, leading to some disappointment upon arrival.
While the hotel is situated in a calm and advantageous location, the condition of certain older rooms and the limited size of bathrooms are common points for travelers to consider. Nonetheless, the staff's friendliness and helpfulness have been highlighted as positives during their stay. Overall, Hotel Windsor Mendoza seems to cater well to those seeking basic, comfortable accommodations, though it is advisable for guests to inquire about room specifics to ensure their needs are met.
Beds
At Hotel Windsor Mendoza, guests often praise the comfort of the beds, which seems to be a standout feature. Words like comfortable, very comfortable, and excellent frequently appear in reviews, painting a picture of restful sleeps on cozy mattresses. Many visitors mention the superb quality of the queen-size beds and note that the box springs are very good, contributing to the overall positive sleeping experience.
However, not all reviews are without criticism. Some guests faced issues with certain mattresses, particularly those on double beds with two single mattresses that tended to sink inward due to use. There are also mentions that the pillows are overly thin and that the mattresses can separate, causing discomfort. Additionally, some found the beds to be small or, conversely, too hard for their preference.
Despite these occasional concerns, the comfort of the mattresses generally receives positive remarks. This level of comfort, combined with the hotel's prime location and other amenities like flexible luggage storage after check-out, make it a favorable choice for travelers.
Cleanliness
Hotel Windsor Mendoza offers a satisfying stay, particularly when it comes to cleanliness and service. Guests frequently commend the hotel's dedication to maintaining a super clean environment, from the rooms to the pool area. The attentive and friendly staff contribute significantly to this positive experience, ensuring that the hotel remains tidy and inviting. Many rooms have been renovated recently, adding to the appeal with modern and spotless interiors.
Cleanliness consistently receives high marks, with daily cleaning services leaving rooms fresh, often with a pleasing aroma of cleaning products. Although the rooms are noted to be on the smaller side, their well-maintained state and comfort make up for the limited space.
Despite the overwhelming positive feedback, a few guests did encounter issues with cleanliness, such as finding hairs or stains in their rooms. However, such occurrences seem to be exceptions rather than the rule. All in all, Hotel Windsor Mendoza stands out as a great choice for travelers seeking a clean and hospitable place to stay.
Staff
Hotel Windsor Mendoza takes pride in its exceptional staff, as highlighted consistently in guest reviews. Visitors often describe the service as more than welcoming and make it a point to commend the hotel team for their unwavering attention and kindness. Names like Franco, Paco, and Nicolás are frequently mentioned, indicating their standout efforts in making guests feel at home. The reception staff, including Nico and the two girls, is noted for their exceptional service and positive demeanor. Across the board, the team is characterized by friendliness, attentiveness, and a readiness to address any needs, ensuring a comfortable stay.
The excellent service extends to the cleaning team, who are praised for their friendly nature. Personalized attention is a theme visitors appreciate, with staff consistently being described as empathetic, polite, and always available for assistance. While some guests mention a disconnect between service quality and the hotel's infrastructure, the staff's genuine commitment to guest satisfaction often compensates. Overall, the staff at Hotel Windsor Mendoza sets a high standard in hospitality with their unparalleled kindness, making the stay memorable for many.
Wi-Fi
The Hotel Windsor Mendoza offers a generally positive experience regarding its Wi-Fi service, with several guests noting the reliability and strong signal throughout various parts of the hotel. Visitors were pleased that the internet was good enough to stream services like Netflix, suggesting that the bandwidth and speed can support typical entertainment needs. Many comments praise the steady Wi-Fi performance, contributing to a smooth experience for casual browsing and connectivity.
However, some guests experienced inconsistent Wi-Fi in their rooms, which occasionally led to disconnects and slow service. This discrepancy suggests that the quality of Wi-Fi may vary depending on the room or specific location within the hotel. Despite these occasional issues, the overall impression of the internet service remains positive for most guests, adding a layer of convenience and accessibility to their stay.
Business
Hotel Windsor Mendoza has established itself as a top choice for business travelers looking for a blend of affordability and quality. Guests frequently highlight the hotel's excellent price-quality ratio, noting its competitive rates that align well with the provided services and prime location. The reception service earns praise for its professionalism, with staff excelling in communication and accommodating guests by offering luggage storage options. The hotel's partnerships with travel companies add an extra layer of convenience for guests interested in exploring the area, with attractive tour packages readily available. Overall, the quality of service significantly enhances the overall guest experience, making Hotel Windsor Mendoza a recommended destination for both business and leisure travelers.
Dog Friendly
At Hotel Windsor Mendoza, guests are greeted by an exceptionally friendly and gentle resident dog, Paco. This delightful German shepherd has become a favorite among visitors and even adds to the hotel's excellent service. Described as both sensational and beautiful, Paco perfectly complements the pet-friendly atmosphere of the hotel. Guests appreciate that their pets are welcome and can enjoy a comfortable stay alongside them. While Paco himself is a highlight, his presence also contributes to the overall sense of security at the hotel. The warm reception provided by both the staff and Paco ensures a memorable and welcoming experience for all pet lovers.
No, Hotel Windsor Mendoza doesn't have any pool.
No, a spa isn't available at Hotel Windsor Mendoza.
Yes, Hotel Windsor Mendoza welcomes dogs.
No, parking facilities aren't available at Hotel Windsor Mendoza.