Viajero Cali Hostel, located in the historic San Antonio district of Cali, earns widespread acclaim for its prime location, making it an excellent base for exploring the city. Its proximity to a variety of dining spots, tourist attractions and the picturesque San Antonio Church and Park substantially enhances the guest experience. The neighborhood is described as safe and friendly, perfect for leisurely strolls and featuring a charming courtyard that serves as a peaceful retreat from the city's hustle and bustle.
The hotel excels particularly in its food offerings. Guests consistently praise the varied and delicious breakfast, often describing it as the best they have had in Colombia with standout dishes such as Eggs Benedict. The beautiful setting and attentive staff further enhance the dining experience. Dinner also receives high marks for both the quality of the cuisine and the lush, tropical setting of the restaurant and bar. Although slightly pricey, the freshness and flavor of the dishes justify the cost.
Rooms at Viajero Cali Hostel are generally well-received, noted for their cleanliness, comfort and modern decor. The majority of guests find the accommodations spacious and well-equipped with amenities such as air conditioning and luxurious bathtubs. However, some guests pointed out that not all rooms come with essential amenities like a fridge or microwave and there were occasional concerns about room sizes and a slight damp smell. Despite these minor issues, the hotel’s overall aesthetic and comfort level receive high praise.
The staff at Viajero Cali Hostel are frequently highlighted as a key factor in guests' positive experiences. Staff members are noted for their professionalism, friendliness and helpfulness with several individuals receiving special mentions for their exceptional service. This attentive service, along with high standards of cleanliness and beautifully maintained facilities, contributes to a welcoming and comfortable atmosphere.
The hotel's WiFi service receives mixed reviews with many guests finding it effective and sufficient for work, while others experience frequent disconnections and slow issue resolutions. Despite this variability, the WiFi generally works well for most guests.
The pool area at Viajero Cali Hostel is also a strong point, described as attractive and well-maintained, providing a relaxing spot for sunbathing and refreshing swims. Even though some guests found the water temperature cold and the closing time of 7 PM early, the pool remains a favorite feature for many visitors.
Overall, Viajero Cali Hostel is particularly recommended for couples seeking a romantic getaway, as well as for anyone looking for a tranquil and scenic place to stay, enhanced by high-quality service, comfortable accommodations and a prime location in one of Cali’s most charming districts.