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Summary of reviewsOverall, the Best Western Hotel Mediterranee Menton earns praise for its prime location in the heart of Menton, providing guests with easy access to the beach, city center, train station, shops, cafes and restaurants. The central position allows for convenient exploration of the historic old town and waterfront, making it a popular choice for travelers, especially those attending local events like the Lemon Festival. The convenience is further enhanced by secure underground parking.
Guests rave about the hotel's breakfast, lauding its extensive variety and high quality. The breakfast buffet is consistently described as excellent, abundant and generous, featuring fresh orange juice, local specialties and a range of options catering to various dietary needs. The courteous and attentive staff contribute to a pleasant morning experience.
The dining experience, particularly on the rooftop terrace, receives mixed reviews. While some guests appreciate the delicious meals and stunning views, others feel the main courses lack quality and variety. The rooftop dining space and tapas, however, are noted as highlights.
Guest rooms are described as spacious, modern and comfortable with large beds, air conditioning and balconies being particularly appreciated. The cleanliness of the rooms and modern bathrooms receives high marks, although minor issues like noise and occasional wear and tear are noted. The overall feedback indicates that the rooms meet expectations for the hotel category.
The hotel's cleanliness is frequently praised with guests highlighting spotless rooms and well-maintained facilities. The housekeeping team is commended for their effective service, though some areas for improvement such as mold in corridors and better bathroom hygiene are mentioned.
The staff at the hotel consistently receive high praise for their exceptional friendliness, attentiveness and professionalism. The welcoming atmosphere created by the reception team, bartenders and housekeeping staff significantly enhances the guest experience.
The Wi-Fi experience is mixed with some guests finding it adequate while others report weak and intermittent connections. Improvements in this area are suggested.
The proximity of the hotel to the picturesque beaches of Menton is highly appreciated by guests with the short walk to the beach being frequently praised. The hotel's central location also provides quick access to dining and shopping.
Parking options receive mixed reviews. While the underground garage is convenient and secure, the cost of parking is deemed high by some guests. Reserving parking in advance and considering alternative options is recommended.
The hotel is highly recommended for family visits, offering a family-friendly atmosphere, connecting rooms and thoughtful touches for children. The staff's attentiveness towards families and the pet-friendly policy are specifically praised.
Beds at the hotel garner significant praise for their comfort and quality, contributing to a restful night's sleep for guests.
Overall, the Best Western Hotel Mediterranee Menton offers a comfortable and enjoyable stay with outstanding location, breakfast and friendly staff being its standout features. Show more
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Categories
Family Friendly Hotel
This hotel is ideally located and offers amenities suitable for families. It is known for providing a comfortable and convenient stay.
Dog Friendly Hotel
This pet-friendly hotel welcomes small pets and has an alliance with LAPSA for animal care. It has a private underground car park with camera surveillance.
Business Hotel
The hotel is ideally located and provides essential amenities suitable for business travelers. It offers convenient access to the city center.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers wheelchair-friendly rooms. They have two disabled rooms on the ground floor with king-size beds and walk-in shower rooms. Additional accessible features include raised toilet with grab bars and walk-in shower.
3-Star Hotel
This hotel is ideally located, offering a veranda and various recreational opportunities. It is located close to the Eglise Russe Russian Orthodox Church.
Hotel where Extra Health & Safety Measures Have Been Taken
As a Best Western hotel, it likely follows the brand's established cleaning protocols and safety measures. The hotel likely has implemented enhanced cleaning procedures in all guest rooms and common areas.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? No
Answers last updated by Best Western Hotel Mediterranee Menton
Triple Room with BalconyThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Superior Family King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Privilege Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Superior King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Guest Reviews
8.3
Very Good
Location
The Best Western Hotel Mediterranee Menton offers an ideal location with many advantages highlighted by guests. Situated in the heart of Menton, the hotel is within walking distance to the beach, city center, train station and numerous shops, cafes and restaurants. Its central position allows guests to explore the historic old town and waterfront comfortably on foot, making it a convenient base for visitors. Additionally, the proximity to public transport and main attractions makes it an excellent choice for those attending local festivals like the famous Lemon Festival. The availability of secure underground parking adds to its convenience. Overall, the hotel's strategic location offers easy access to all that Menton has to offer, making it a popular choice for travelers.
Breakfast
The breakfast experience at the Best Western Hotel Mediterranee Menton is widely celebrated by guests for its extensive variety and high quality. Many reviews emphasize the breakfast as excellent, abundant and very generous, featuring a wide range of sweet and savory options. Guests particularly appreciate the freshly squeezed orange juice and local specialties such as Maison Herbin lemon jam from Menton.
The buffet is often described as superb, fabulous and well-stocked, consistently meeting and exceeding guest expectations. The selection is diverse, catering to different cultural preferences and dietary needs, including gluten-free options. Fresh fruits, quality coffee and a generous assortment of pastries, charcuterie and cheeses are commonly highlighted.
Though a few guests noted areas for improvement, such as the occasional lack of variety in bread and room size constraints, these are outweighed by the overwhelmingly positive feedback. The courteous and attentive staff contribute to a pleasant breakfast experience, ensuring that the buffet remains well-topped and supplied throughout the service.
Overall, the hotel's breakfast is lauded as a standout feature, providing a delightful start to the day with its plentiful and diversified offerings.
Dinner
The dining experience at Best Western Hotel Mediterranee Menton has garnered mixed reviews from guests. While some guests found the dinner offerings quite good and praised the delicious meals prepared by the chef, others were less impressed with the quality and variety of the food served. Many appreciated the rooftop terrace, highlighting it as an ideal spot for dinner, cocktails and enjoying panoramic views with some mentioning tasty tapas and excellent drinks.
However, the main courses often did not meet expectations with some guests describing them as dry or lacking in variety. The half-board option for evening meals received criticism for being comparable to a school cafeteria, both in quality and choice. Occasionally, the restaurant appeared to be quite busy, making it difficult to secure a table spontaneously and there were reports of inefficient service and limited availability of menu items.
The physical setting of the restaurant received some negative remarks with mentions of a small and sometimes dark atmosphere. Despite these issues, those who favored the rooftop dining experience found it to be a highlight, suggesting a potential for improvement in other dining areas of the hotel.
In summary, while the hotel's rooftop dining space offers a promising and enjoyable dining experience with stunning views and well-received tapas, other aspects of the hotel's dinner service could benefit from enhancements in both quality and variety.
Rooms
The guest reviews of the Best Western Hotel Mediterranee Menton highlight a variety of perspectives on the rooms, predominantly focusing on their size, cleanliness and comfort. Most guests pointed out that the rooms are spacious, modern and very comfortable with several mentioning the large and comfortable beds and well-equipped facilities including air conditioning, coffee machines and balconies. Many appreciated the spotless cleanliness of the rooms and modern bathrooms, although some guests encountered issues such as poorly placed wardrobes, small or outdated bathrooms and occasional noise from the streets or air conditioners.
Despite some rooms requiring minor renovations like repainting or regrouting and occasional mentions of wear and tear, the general feedback indicates that the rooms meet the expectations for the hotel category. Specifically praised were the rooms with balconies that offer beautiful views and added space, beneficial for a more enjoyable stay.
Some guests had minor complaints about the size of certain rooms being smaller than expected, tight windows or the noise insulation from the streets. However, many found even the smaller rooms to be clean and functional, suitable for short stays. There were also remarks about the friendly and helpful staff, which contributed positively to the overall experience.
In terms of the hotel's offering, the rooftop terrace, good room facilities and delicious breakfast buffet were consistently noted as positives. A variety of room types are available, including upgraded options and privilege rooms, which added further comfort and features for guests who opted for higher-tier accommodations. Overall, the rooms are described as bright, modern and well-maintained, providing a comfortable and enjoyable stay for guests visiting this centrally located hotel.
Beds
The beds at Best Western Hotel Mediterranee Menton have garnered significant praise from guests. Reviews highlight the comfort and quality of the mattresses and pillows with many emphasizing the overall coziness of the beds. Comments frequently mention "comfortable bed" and "very comfortable bedding," indicating a consistent level of satisfaction. King-size and super king-size beds are noted to be both large and exceptionally comfortable, adding to the appeal for guests looking for a restful night's sleep. The bedding is described as excellent and top-notch with some reviews specifically mentioning the cleanliness and quality of the linens. While a few reviews point out issues like sagging mattresses and uncomfortable pillows, the majority lean towards a positive experience, appreciating the "super comfortable" beds and "good quality" bedding.
Cleanliness
The Best Western Hotel Mediterranee Menton receives high praise for its cleanliness. Guest reviews frequently highlight that rooms are spotless with several comments emphasizing their comfort and modern amenities. The hotel overall is described as very clean with particular mentions of well-maintained and functional facilities. The cleaning staff are generally commended for their effective service, ensuring rooms stay tidy and well-equipped.
Despite the overwhelmingly positive feedback, a few guests noted areas for improvement such as mold in the corridors, worn paint in rooms and occasional lapses in daily cleaning. Some reviewers mentioned that cleaning could be noisy at times and the need for better bathroom hygiene was also brought up. Nevertheless, the general sentiment affirms excellent cleanliness standards, contributing significantly to the pleasant and comfortable stay experiences at the hotel.
Staff
The staff at Best Western Hotel Mediterranee Menton consistently receives high praise from guests for their exceptional friendliness, attentiveness and professionalism. Many guests highlight the welcoming atmosphere created by the reception team, who are described as excellent, very welcoming and professional. The entire staff is noted for being incredibly friendly, helpful and responsive. Visitors frequently mention the warm and courteous service from all staff members, including the receptionists, bartenders and housekeeping staff.
Guests appreciate the staff's willingness to go above and beyond to assist with various needs, such as offering advice, handling luggage and providing support with parking. Many reviews emphasize the kindness and politeness of the staff with mentions of their smiling, pleasant demeanor and high level of availability. Additionally, the breakfast staff is often acknowledged for their attentiveness and efficiency.
Overall, the reviews reflect a consensus that the hotel's staff significantly enhances the guest experience, making stays more enjoyable through their superb service, warm welcomes and consistent dedication to guest satisfaction.
Wi-Fi
The Wi-Fi experience at Best Western Hotel Mediterranee Menton presents a mixed bag for guests. While some guests found the Wi-Fi coverage ideal with a steady connection and appreciated the free Wi-Fi facility, many others encountered significant issues. Some noted very good Wi-Fi in their rooms, but a larger number experienced weak, intermittent or completely non-functional connections. Common complaints included the necessity of reconnecting frequently, particularly upon returning to the hotel and the lack of a constant signal, particularly in rooms on higher floors or on the balcony. Guests also pointed out the slow speed of the internet and the need for clearer instructions on how to connect properly. Overall, the hotel could benefit from improvements to ensure a more reliable and stronger Wi-Fi service.
Beach
Nestled in an exceptional location, the Best Western Hotel Mediterranee Menton offers guests unparalleled convenience to the picturesque beaches of Menton. The beach is merely a few minutes’ walk from the hotel with many reviews highlighting the short proximity—often around 150 to 350 meters or a brisk five-minute walk. This prime positioning allows for easy and enjoyable strolls to the seaside, making it an ideal spot for beach lovers.
Guests appreciate the hotel’s strategic location, which not only brings them close to the inviting shores but also provides swift access to the charming old town and city center. This blend of beach access and urban perks ensures a well-rounded stay with everything from dining to shopping just steps away.
Moreover, the hotel accommodates beachgoers by providing beach towels, adding an extra layer of convenience. Whether planning a beachfront Christmas celebration or a casual seaside escapade, the hotel’s proximity to the beach is repeatedly praised as a key highlight, making it a favored choice for travelers seeking sun and surf in Menton.
Parking
Guests who visit the Best Western Hotel Mediterranee Menton have mixed feelings about the parking options, though many find positive aspects worth mentioning. The hotel offers an underground garage directly beneath the building, making it easy to access and providing a sense of security. The parking spaces are manageable even for SUVs and motorcycles with many guests appreciating the safety and convenience provided by the private parking facilities.
Additionally, the hotel's central location makes parking convenient for those arriving by car and having on-site parking available is a notable advantage. Despite some issues with tight and limited spaces and the need to reserve parking in advance, many guests find the availability of parking beneficial.
However, the cost of parking has been a common point of contention. Prices range around 20-23 euros per night, which many reviewers consider quite high. Some have noted that while convenient, the parking does come at a premium cost, which can add up over multiple nights. Alternatives such as nearby public parking or street parking from 7:00 pm to 9:00 am for free can serve as a more economical option for some visitors.
In summary, while the Best Western Hotel Mediterranee Menton provides convenient and secure parking options, the additional fee for these services is seen as steep by many. Ensuring to reserve in advance and factoring in the extra cost can help guests have a smoother parking experience.
Family
The Best Western Hotel Mediterranee Menton is highly recommended for family visits to Menton. Guests frequently mention the hotel's family-friendly atmosphere and thoughtful attentions for children, which are highly appreciated. The hotel offers cozy and comfortable rooms suitable for families with options like extra beds and baby cots arranged upon request. Parents have noted that connecting rooms are available, providing ample space for everyone.
The staff at the hotel are particularly noted for their kindness and attentiveness towards families and children, ensuring a pleasant stay for younger guests. Special surprises in the room, as well as small gestures for kids, have left many children very happy.
Although some reviews mention that the rooms may feel small for larger families, the overall ambiance and family-friendly services more than make up for it. The care shown to their guests extends even to pets with several reviews highlighting the hotel's dog-friendly policy, which includes designated rooms and a dog-friendly restaurant.
In summary, the Best Western Hotel Mediterranee Menton comes across as an excellent choice for families looking to visit Menton, offering a combination of welcoming staff, comfortable accommodations and special touches that make children feel at home.
3 Star
Best Western Hotel Mediterranee Menton offers a satisfactory stay experience that aligns well with its three-star rating. The hotel boasts a central and excellent location, making it an appealing choice for budget travelers. With a focus on affordability, it provides good value for money, although some feel that the price could be a bit lower for three-star accommodations.
While the hotel and its facilities are somewhat dated and in need of a refresh, the rooms are generally clean and comfortable. Guests noted that the room fittings and basic facilities do show signs of aging but still meet the expected standards for a hotel of this category. Moreover, the clean rooms and pleasant decorations add a touch of comfort to the stay.
One of the standout features mentioned in the reviews is the quality of the staff, who are regarded as excellent and attentive. This level of service sometimes even elevates the hotel's experience to feel like a four-star establishment. Additionally, guests appreciated upgrades on extended stays, which added to the overall value.
The breakfast offered is standard and what one would typically expect from a three-star hotel, though the personal hygiene products provided are minimal, comprising only wall-mounted shower gel/shampoo and a couple of small soaps.
Overall, while the hotel may lack luxury and does not offer an over-the-top experience, it fulfills the expectations for a three-star rating well. It is a good choice for families and budget-conscious travelers looking to explore Menton comfortably.
Business
Best Western Hotel Mediterranee Menton is well-suited for business travelers, offering a pleasant environment for work and numerous convenient facilities. The establishment is ideal for professional stays with specialized amenities that cater to business needs, such as spaces appropriate for small business meetings. The staff is consistently described as welcoming, professional and supportive, ensuring that guests are well looked after and receive helpful tips. The hotel's central location is advantageous for meetings and the overall service is organized and efficient. However, one area noted for improvement is the wifi, which may not be reliable for work purposes. Despite this, the hotel is considered a good value for money, making it a strong choice for those on business trips.
Accessible
The Best Western Hotel Mediterranee Menton offers a notably accessible experience for guests with disabilities, primarily highlighted by its convenient and accessible location near the city center, public transport and the train station. The hotel boasts good accessibility features, including accessible tables and options, wheelchair-accessible rooms (particularly on the ground floor) and bathrooms specially designed for wheelchair use.
Guests appreciated the easy accessibility and ample space within the hotel premises, making it suitable for elderly guests. Those traveling by car found the private parking under the hotel particularly beneficial, though a fee is required. The presence of elevators and soundproof windows adds an extra layer of convenience and comfort to the stay.
The staff is frequently mentioned as helpful, although there are limited accessible rooms available, which could be a point of concern for some travelers. The hotel has a wide and generous breakfast buffet that caters to various dietary requirements, ensuring a pleasant start to the day.
However, it’s worth noting that some reviews pointed out a few limitations. The hotel does not always have an elevator in all buildings and not all areas have accessible facilities. A few guests found navigating the area challenging, particularly when roads are closed. The bathing facilities could also be improved with a preference shown for showers over bathtubs for easier accessibility.
Overall, the Best Western Hotel Mediterranee Menton is a solid option for disabled guests due to its strategic location, helpful staff and substantial accessible features, despite a few areas that could benefit from enhancement.
Dog Friendly
The Best Western Hotel Mediterranee Menton stands out as a welcoming haven for travelers with pets. Reviews highlight the hotel's strong commitment to being dog-friendly, offering amenities such as dog beds and bowls, ensuring comfort for their four-legged guests. The availability of a special 'dog bar' in the room further underscores the hotel’s dedication to pet hospitality.
Guests particularly appreciated that pets are accepted without additional fees, making it economical for pet owners to stay. Noteworthy is the hotel’s provision of gifts for both children and dogs, adding a personal touch to the stay. However, it's essential to note that pets are not permitted in the breakfast room and there were some mentions of a lack of dog biscuits and water.
Overall, the welcoming atmosphere and pet-friendly policies make the Best Western Hotel Mediterranee Menton a recommended choice for travelers wishing to bring their pets along. Though some limitations apply, such as restricted dining areas for dogs, the hotel's comprehensive approach to accommodating pets ensures a pleasant stay.
No, Best Western Hotel Mediterranee Menton doesn't have any pool.
No, a spa isn't available at Best Western Hotel Mediterranee Menton.
Yes, Best Western Hotel Mediterranee Menton welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Mediterranee Menton.
No, Best Western Hotel Mediterranee Menton doesn't have a gym.