Merida20.97865100,
-89.61880000,
Av. Paseo De Montejo # 484 X 41 Col Centro(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel El Español Paseo de Montejo stands out primarily for its exceptional location on the picturesque Paseo de Montejo in Mérida, making it an ideal spot for exploring nearby attractions, restaurants and cafes. Guests frequently commend its strategic position, allowing easy access to historic downtown and local landmarks.
The rooms are spacious and generally clean with comfortable beds and beautiful views in some cases. Their daily cleaning service is well-received, contributing to a tidy environment. However, the hotel shows signs of aging with dated furnishings and occasional maintenance issues. Despite these minor drawbacks, the rooms offer a quiet atmosphere and are suited for short stays.
The hotel's cleanliness is widely praised with consistent remarks on the well-maintained and hygienic conditions of both rooms and common areas. Some occasional inconsistencies, such as musty odors and superficial cleaning, suggest room for improvement.
Guests express satisfaction with the overall responsiveness and friendliness of the staff, who are noted to be attentive, polite and accommodating. The front desk and housekeeping services receive specific praise for their efficiency and professionalism.
Dining at the hotel appears to be a mixed experience. Breakfast receives varied reviews with some guests appreciating its simplicity and affordability. Dinner options are limited and the absence of room service after 8 pm leads many to explore nearby dining spots, which the prime location easily facilitates.
The free WiFi service, however, often disappoints guests due to weak signals and frequent disconnections, especially in the rooms. The gym also garners negative feedback owing to outdated equipment and limited facilities, detracting from the overall experience.
While the pool is described as beautiful and clean by some, others find it too small, cold and sometimes not well-maintained. The location of the parking lot, being a block away from the hotel, coupled with limited and quickly filled spaces, poses an inconvenience for guests, although it is noted to be secure.
The hotel is also a popular choice for families, offering clean, safe environments and amenities suited for children, despite minor safety concerns about the terrace railings.
In terms of bed comfort, reviews are divided. Some guests commend the comfort and coziness of the beds and pillows, while others find them hard and uncomfortable, indicating a subjective experience.
Though advertised as a four-star establishment, many reviewers believe a three-star rating would be more accurate due to the dated appearance and lack of some amenities. However, the hotel remains a satisfactory option with a decent price-quality ratio, especially for business travelers who benefit from the functional rooms and business center, despite occasional WiFi issues.
Overall, Hotel El Español Paseo de Montejo excels in location, cleanliness and staff service, making it a viable choice for both leisure and business travelers looking for value in the heart of Mérida. Show more
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Categories
Business Hotel
This hotel features a business center and event room. It offers soundproofed rooms with free Wi-Fi. The hotel is conveniently located near Paseo de Montejo.
Accessible Hotel
Hotel El Español Paseo de Montejo is listed as an accessible hotel, providing suitable accommodations and features for guests with accessibility needs.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Double RoomThis air-conditioned room features 2 double beds, a coffee maker and flat-screen satellite TV. It comes with a coffee table, and the private bathroom includes a hairdryer.
King SuiteThis large suite offers guests a separate living area and relaxing spa bath.
Deluxe King RoomThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a tiled floor and a TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Hotel El Español Paseo de Montejo receives high marks from guests for its exceptional location in Mérida. Situated on the picturesque and iconic Paseo de Montejo, the hotel is described as ideally placed for exploring the city. With numerous restaurants, cafés, banks and tourist attractions within walking distance, this central spot proves convenient for both daytime strolling and nighttime outings. Many reviews highlight the beauty of Montejo Avenue itself and its proximity to historic downtown, making it easy to access local landmarks and shopping areas. Despite some mentions of nearby noise and the need for renovations, the location remains a standout feature, consistently praised for its strategic position and ease of access to the heart of Mérida.
Breakfast
Guest reviews of the breakfast at 'Hotel El Español Paseo de Montejo' paint a mixed picture. On the positive side, some guests found the breakfast to be good, delicious and affordable. There were mentions of good seasoning and a few noted that while the breakfast was simple, it was enjoyable. However, a substantial number of reviews highlight dissatisfaction with the breakfast offerings.
A common point of frustration was the lack of clarity and variety in what was included with the breakfast. Many guests were disappointed to discover that the "included breakfast" was a very basic continental option, consisting mainly of bread, coffee and fruit without refills. Those expecting a more substantial or varied breakfast were often left wanting and some noted that the available buffet featured limited and repetitive options. Several guests felt that these offerings did not justify the additional cost if they upgraded from the continental breakfast.
Service issues were also frequently cited with mentions of slow service, underprepared staff and occasional rudeness. Some guests even reported that the restaurant would run out of food before the designated end of breakfast service.
Overall, while there were some positive comments about the taste and affordability of breakfast, the predominant sentiment was disappointment due to limited options, poor service and a lack of clarity regarding what was included.
Dinner
Hotel El Español Paseo de Montejo offers limited dining options, focusing primarily on breakfast service at their in-house restaurant. Guests have highlighted that while the breakfast quesadillas and coffee are commendable, the overall menu leaves much to be desired with frequent mentions of limited choices and unsatisfactory food quality. The service, although praised for Joshua’s attentiveness, tends to be slow and has led to some frustrating experiences. Additionally, the absence of room service after 8 pm and no dining options for lunch or dinner forces guests to explore nearby restaurants for meals. Despite these drawbacks, the hotel's location on Montejo Avenue provides convenient access to an array of other dining spots, such as the recommended "El Apapacho" for Oaxacan-style mole, enhancing the overall culinary experience for visitors.
Rooms
Hotel El Español Paseo de Montejo features spacious and generally clean rooms with some offering beautiful views and comfortable beds. Daily cleaning services, including towel changes, contribute to a tidy environment. However, the hotel exhibits signs of aging, such as dated furnishings, worn bathroom tubs and occasional issues with room fixtures like air conditioning and drains. Room amenities are basic, lacking extras like coffee pots, mini-fridges and sufficient cupboard space for extended stays. Lighting in the rooms is often poor and some rooms suffer from poor ventilation, contributing to musty odors. The hotel's quiet environment and convenient parking enhance comfort, but maintenance improvements and better-equipped rooms could significantly elevate the guest experience.
Beds
Guest reviews for 'Hotel El Español Paseo de Montejo' suggest a mixed experience regarding the comfort of the beds. Many guests found the beds to be comfortable with several noting that they enjoyed comfy beds and even stating that the beds were extremely comfortable. Phrases like "comfortable facilities" and "comfortable beds and pillows" appear frequently. Additionally, some guests specifically mentioned comfortable king beds and soft beds which added to their overall satisfaction.
However, other guests pointed out that the beds were very hard and uncomfortable with terms like hard as a stone and mattresses are uncomfortable spring mattresses frequently cited. The pillows were also a point of contention with several remarks on their excessive hardness and height, leading to discomfort. Details such as the lack of blankets and bedspreads, along with bedding consisting only of sheets, were noted by a few reviewers. Moreover, some beds were described as unstable, noisy or in need of replacement, which detracted from some visitors' stay.
Despite these varying opinions, it is clear that bed comfort at the hotel is subjective and depends largely on individual preferences. The mixed reviews suggest that while some guests found restful and pleasant sleep, others believe there is room for improvement in the hotel's bedding quality.
Cleanliness
Hotel El Español Paseo de Montejo receives praise for its general cleanliness with many guests highlighting its well-maintained and clean rooms. The hotel's rooms are described as clean, comfortable and spacious, providing a satisfactory level of hygiene for visitors. Guests frequently mention the thoroughness of daily cleaning and they appreciate the clean and tidy environment throughout the hotel, including common areas and facilities.
However, some reviews indicate areas needing improvement. There are reports of unpleasant odors, occasional mold and instances of inadequate room maintenance. Some guests noted specific issues such as stained sheets, dirty bathrooms and superficial cleaning, suggesting that while the overall cleanliness is commendable, consistency could be enhanced.
In summary, the majority of guests find the hotel's cleanliness to be a strong point, contributing positively to their stay. Nonetheless, addressing certain cleaning inconsistencies could elevate the overall guest experience at Hotel El Español Paseo de Montejo.
Staff
Hotel El Español Paseo de Montejo boasts an overall positive reputation regarding its staff. Numerous guests have noted the attentiveness, professionalism and friendliness of the team. The hotel staff is often described as very nice, accommodating and polite. Guests particularly appreciate the excellent service and the warmth shown by the employees with special mentions of the attentive waitstaff in the restaurant. Despite a few remarks about isolated incidents of unfriendliness or service limitations, most reviews commend the hotel's team for their helpfulness and courteous behavior. The front desk and housekeeping services received particular praise for being efficient and responsive to guest requests. Overall, the kindness and hospitality of the staff contribute significantly to the guests' positive experiences at the hotel.
Wi-Fi
Guests of Hotel El Español Paseo de Montejo have expressed dissatisfaction with the hotel's WiFi services. Frequent comments highlight weak signal strength, constant disconnections and an overall poor internet connection. Some visitors mentioned that the WiFi did not reach their rooms, while others had to request multiple passwords to gain access. Despite a few remarks noting good internet service, the consensus reflects significant inconsistencies and challenges, suggesting that the hotel's WiFi quality is generally unreliable and needs improvement.
Gym
Hotel El Español Paseo de Montejo generally receives positive acclaim for its good service and amenities. However, the gym at this establishment seems to fall short of expectations. Many reviews highlight issues such as neglect, outdated equipment and an overall unpleasant atmosphere in the gym area. The space is noted to be relatively small and limited in its range of machines. Despite the overall favorable reputation of the hotel's services and amenities, the condition of the gym is consistently mentioned as an area needing significant improvement.
Pool
Guests have shared mixed impressions about the pool at Hotel El Español Paseo de Montejo. Positive remarks highlight the pool as beautiful and clean with good amenities and a comfortable area. However, many guests found the pool to be small and the water very cold. There were concerns about the pool being murky and sometimes dirty with some describing the pool area as neglected and not very inviting. Additionally, the pool schedule may be inconvenient for some, as it closes early in the evening. Despite the beautiful and clean pool noted by some, the overall sentiment indicates areas for improvement to enhance the guest experience.
Parking
'Hotel El Español Paseo de Montejo' presents a mixed bag of experiences when it comes to parking. While the hotel does provide parking options, the parking lot is notably separate from the main building, often located about a block away. This can be inconvenient, particularly for guests with heavy luggage. The parking spaces available are quite limited and tend to fill up quickly, making it challenging for some guests to find a spot, especially late in the evening as the parking lot closes early and is described as very small.
Moreover, the hotel's parking arrangements can incur additional costs, as guests need to pay for parking at the reception. There are instances where guests may have to resort to on-street parking if the designated lot is full or not accessible. The lack of sufficient and easily accessible parking spaces has been a recurring point of contention.
However, on a more positive note, some guests appreciated that the parking lot, despite being separate, is said to be secure and monitored, providing a degree of reassurance for those parking their vehicles there. Additionally, the surrounding area offers the benefit of the hotel's central location, which can somewhat offset the inconvenience of distant parking.
Cleanliness and accessibility of the parking area were highlighted by a few guests, ensuring that while the logistics might be problematic, the condition and upkeep were satisfactory.
Family
Hotel El Español Paseo de Montejo is highly praised as an excellent spot for a family stay, offering all necessary services for a comfortable and enjoyable visit. Its location on Paseo Montejo adds to its convenience, making it a suitable choice for families exploring the Yucatan. The family rooms and connecting doors between rooms prove useful, ensuring a hassle-free experience for those traveling with children.
The hotel is described as clean and providing a family-safe environment with friendly and accommodating staff. It's overall a family-friendly establishment with activities available to keep children entertained. However, it's worth noting that some guests have mentioned concerns about the safety of the terrace railings for children. Despite this, the hotel successfully meets the needs of families, ensuring a pleasant stay for guests of all ages.
4 Star
Hotel El Español Paseo de Montejo enjoys a prime location, making it a convenient choice for travelers. The hotel has excellent quality-price ratio and its facilities and services are considered suitable for short stays and business or pleasure trips. The price is seen as fair for what is offered, as most elements are satisfactory and everything else is fine.
However, many guests feel that the four-star rating is overstated. Reviews frequently mention that the hotel appears old and lacks some amenities expected of four-star establishments. Specific critiques include the absence of a refrigerator, limited breakfast options and the need for overall maintenance. As a result, the three-star rating is considered more accurate by several reviewers. Despite these issues, the hotel still caters reasonably well to its visitors' needs.
Business
Hotel El Español Paseo de Montejo is highly regarded for its suitability for business travelers. The hotel offers efficient and functional rooms that cater to the needs of those on business trips with facilities that make it ideal for work-related stays. Guests appreciate the availability of a business center, which supports various professional needs. Overall, the hotel is described as excellent and very good for business stays. However, it is noted that there may be issues with the WiFi, which could pose problems for work activities that require a stable internet connection.
Outdoor Pool
The outdoor pool at Hotel El Español Paseo de Montejo receives mixed feedback from guests. While some comments mention cleanliness, others highlight issues such as dirty conditions with mold and a neglected appearance. The pool area is also noted as not very inviting with specifics like cold water contributing to the less favorable impressions. Despite these concerns, the pool remains a noteworthy amenity at the hotel.
Yes, Hotel El Español Paseo de Montejo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel El Español Paseo de Montejo.
No, Hotel El Español Paseo de Montejo doesn't allow dogs.
No, parking facilities aren't available at Hotel El Español Paseo de Montejo.