Merida20.96964900,
-89.62098200,
Calle 57 #485 Entre 56 Y 58 Col. Centro(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Flamingo Merida shines as a centrally located, budget-friendly option for visitors keen to explore the heart of Mérida. Its proximity to the main square and key attractions ensures easy accessibility for sightseeing and enjoying the local dining and shopping scene. Guests appreciate the value for money, cleanliness, comfort and friendly staff, further complemented by amenities such as parking, a covered pool and reliable Wi-Fi in common areas.
The breakfast experience, predominantly taking place at the nearby La Chaya Maya restaurant, is well-received for its quality and excellent service, despite some inconvenience regarding the walk.
While rooms are noted for their comfort and cleanliness, their small size and occasional maintenance issues such as musty smells, dampness and noise can detract from the experience. Nonetheless, the efficient air conditioning and a pleasant pool area contribute positively to the overall stay.
Cleanliness feedback is generally positive with common areas and rooms frequently praised for their upkeep. However, occasional lapses, such as dirty bathrooms, stained sheets and pool cleanliness, suggest a need for more consistent cleaning protocols.
The staff is often lauded for their friendliness and attentiveness with specific individuals like Martín standing out. Nonetheless, inconsistent customer service, particularly during the night shift, indicates room for improvement in staff training.
Wi-Fi service receives mixed reviews with excellent connectivity in public areas but significant issues in the rooms, which can be problematic for guests needing continuous internet access.
The pool, described by some as a nice spot to relax, faces criticism for cleanliness and maintenance issues, impacting the overall guest experience.
Parking is a mixed experience, offering free and private options but with availability challenges, sometimes resulting in inconvenience for guests.
Overall, Hotel Flamingo Merida is valued for its prime location, friendly service and affordability, making it a strong choice for travelers despite certain areas needing improvement. Show more
Read review summaries for all categories
Categories
Cheap Hotel
Located in Centro, Merida, this hotel offers affordable accommodation options. Its location is convenient for accessing the city's attractions.
Hotel with Indoor Pool
This comfortable 4-star hotel features an indoor swimming pool. It provides a relaxing environment with convenient access to local attractions.
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
4-Star Hotel
Room Types
Standard Double Room with Two Double BedsThis comfortable, air-conditioned room features a wardrobe, a fan and a private bathroom with free toiletries. Guests also enjoy a cable TV and free Wi-Fi.
Standard King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Guest Reviews
7.4
Good
Location
Hotel Flamingo Merida boasts an exceptional central location, ideal for visitors eager to explore the heart of Mérida. The hotel is strategically situated just a couple of blocks from the main square, Gran Plaza and within walking distance of the city's key attractions, dining spots and shops. Its proximity to the historic center and tourist areas makes it a convenient base for sightseeing, allowing guests easy access to landmarks and public transportation. Despite a few comments on room size, most reviews emphasize the excellent value for money, cleanliness, comfort and the friendly staff. The presence of amenities such as parking, a covered pool and reliable Wi-Fi further enhance the appeal, drawing positive remarks about the overall quality and convenience. The location’s accessibility and vibrant surroundings make it an excellent choice for those seeking a well-situated and cost-effective stay in Mérida.
Breakfast
Guests at Hotel Flamingo Merida generally speak positively about the breakfast experience, highlighting that the meal is included with their stay. Many appreciated the excellent service and the breakfast itself was often mentioned as perfect. Notably, the breakfast takes place at La Chaya Maya, a nearby restaurant, which several guests praised for its quality despite being offsite. The proximity of the hotel to downtown Merida also makes getting to the restaurant convenient. However, a few guests mentioned their dissatisfaction with having to walk to a restaurant ten minutes away for breakfast and there was a single mention of a reservation issue regarding the included breakfast. Overall, the breakfast experience at Hotel Flamingo Merida, though unconventional in its location, is well-received for its quality and service.
Rooms
Hotel Flamingo Merida offers a mixed experience when it comes to their rooms. Positive aspects noted by guests include the comfort of the beds, cleanliness of the rooms and efficient air conditioning. The facilities are well-maintained, clean and welcoming with a nice pool area adding to the relaxation. The hotel's central location is a highlight, making it convenient for exploring the surrounding area.
However, guests frequently mention that the rooms are very small, often described as cramped and not suitable for more than just sleeping. Some rooms faced issues like musty smells, dampness and inadequate ventilation — especially in windowless units. Noise is another common complaint, particularly for rooms facing the street or internal common areas.
Concerns about maintenance and cleanliness arise in some reviews with mentions of dirty sheets, sticky floors and bathrooms needing more thorough cleaning. There were also reports of inconsistent amenities like limited towels, non-functioning air conditioning and weak water pressure in the showers. Privacy can be an issue too with some rooms lacking a complete sense of separation.
Overall, while the comfort and cleanliness of the rooms at Hotel Flamingo Merida receive praise, the small size and some maintenance issues might detract from the experience for some travelers.
Beds
Hotel Flamingo Merida seems to offer a mixed experience when it comes to its beds. Many guests praised the beds for being very comfortable, cozy and large with several specifically noting the comfort of both the beds and pillows. Some reviews highlighted that the beds are beautiful, big and offer excellent comfort, contributing to a pleasant stay. However, there are numerous complaints about the beds being hard with several travelers finding them uncomfortable and some beds reportedly having mold or cleanliness issues. There were also mentions of beds being worn out, lacking proper sheets and having issues with bed legs. Despite these drawbacks, a significant number of guests still found the beds to be comfortable, especially when it came to the foam mattress and bedding quality. Overall, while there are notable commendations on comfort, there are also recurring concerns regarding the firmness and maintenance of the beds at Hotel Flamingo Merida.
Cleanliness
Hotel Flamingo Merida has received mixed feedback regarding cleanliness from its guests, although it leans more positively in certain areas. Many visitors praised the hotel for its modern, clean aesthetics with rooms described as spacious, comfortable and consistently maintained well. Housekeeping services are generally recognized as efficient and thorough with common areas and facilities kept in good condition.
However, the hotel appears to struggle with inconsistencies. Multiple reviews noted issues such as dirty bathrooms, stained sheets and mold in rooms. Pools were sometimes mentioned as dirty, affecting the overall guest experience. Some guests also reported musty smells and inadequate maintenance in various parts of the hotel, suggesting a need for improved cleaning protocols. Despite these challenges, the hotel's central location and friendly staff have left a positive impression on many guests, who found the cleanliness level acceptable, especially for short stays.
Staff
Hotel Flamingo Merida has garnered mixed feedback regarding its staff with numerous guests praising their friendliness and attentiveness. Many reviewers highlighted excellent service from various staff members and particularly appreciated the receptionists who were quick to resolve problems and very accommodating. Guests also noted specific individuals like the young and welcoming receptionist named Martín, whose helpful and courteous demeanor stood out.
However, despite the positive mentions, there were several complaints about the reception team's approach, especially during the night shift. Some guests experienced rudeness and unhelpfulness with particular mentions of male staff members and receptionists with bad attitudes. Issues such as poor customer service, non-responsive staff and abrupt interactions were commonly noted, contributing to an overall feeling of inconsistency in guest relations.
In summary, while the hotel staff's kindness, attentiveness and friendliness have been appreciated by many, there are significant concerns about the attitude and behavior of some receptionists, indicating a need for more consistent and comprehensive customer service training.
Wi-Fi
Hotel Flamingo Merida has received mixed reviews concerning its Wi-Fi service with opinions leaning toward the negative side, especially regarding Wi-Fi access in the hotel rooms. Guests consistently praise the Wi-Fi in common areas as good, very reliable, stable and great with a perfect signal. However, a significant number of reviews highlight the absence of Wi-Fi in the rooms with several guests mentioning no internet connection at all, weak signals or that the Wi-Fi service does not reach the rooms.
While the lobby and common areas reportedly offer a stable and consistent Wi-Fi connection, the rooms themselves seem to be devoid of any internet signal, a recurring concern among travelers. This limitation can be bothersome for those who expect seamless internet access throughout the hotel premises. Furthermore, other technical issues like TV malfunctions and channels failing were noted, contributing to an overall dissatisfaction with the in-room amenities.
In summary, Hotel Flamingo Merida offers robust Wi-Fi in its public areas but fails to provide the same level of service in the guest rooms. This aspect should be considered by potential visitors, particularly those who require uninterrupted internet access in their private quarters.
Pool
The pool at Hotel Flamingo Merida has had a mix of reviews from guests. Positively, some guests described the pool as quite good, always with fresh water, nice, pleasant, clean and lovely. It's noted to be small but a nice spot to relax in the middle of the hotel, offering a refreshing respite. However, there are significant negative remarks as well. Multiple guests pointed out that the pool was dirty, slimy, cloudy and somewhat green with issues of broken tiles, excessive chlorine and overall poor maintenance. It was frequently closed or out of service with many expressing concerns over its cleanliness and upkeep. While some guests enjoyed its amenities, a consistent call for better maintenance and cleaning was evident from the feedback.
Parking
Parking at Hotel Flamingo Merida is a mixed bag, marked by both convenience and limitations. The hotel offers free and private parking options, but parking availability is subject to conditions and can often be limited. Some guests appreciated the hotel's nearby parking, which is just a short walk away and includes covered and outside options. The parking spaces are shared with other nearby hotels and restaurants, making it a bit of a gamble to find a spot upon arrival.
Guests highlighted that there is a small parking lot around the corner from the hotel and some found the parking adequate despite its small size. However, others noted that the parking could be far and inconveniently located with no guarantee of an available space. There have been instances where parking was full or not available when guests arrived and the information provided by hotel staff about parking was sometimes unclear.
Overall, the private and free parking facilities are a positive aspect of the hotel, but the limited number of spots and the occasional difficulty in finding a space can pose challenges.
Yes, Hotel Flamingo Merida has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Flamingo Merida.
No, Hotel Flamingo Merida doesn't allow dogs.
Yes, parking facilities are available at Hotel Flamingo Merida.