Merida, Calle 37 No 480 x 54 y 56 Col Centro20.981088,-89.616469(Show on Map)
8.3
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Holly in Mérida is highly praised for its excellent location, making it a top choice for visitors who wish to explore the vibrant cultural scene of the city. Situated just a short distance from the iconic Paseo Montejo, the hotel offers superb access to dining, nightlife, and tourist attractions, while maintaining a peaceful and quiet atmosphere. This strategic and serene location, combined with the hotel's traditional Mexican ambiance, positions Hotel Holly as a favorite for those seeking value for money.
Guests frequently commend the breakfast for its flavor and quality, offering a good variety of dishes including a favored Mexican-style omelet and a range of fresh fruits. The breakfast experience is enhanced by the friendliness and accommodating nature of the staff, though some guests have noted room for improvement in variety and service consistency.
The accommodations at Hotel Holly are notable for their spaciousness and comfort, providing a cozy retreat for travelers. The hotel's strong commitment to cleanliness is reflected in the spotless conditions of the rooms and common areas, contributing to a pleasant overall experience. Although some critiques mention firm mattresses and a need for bathroom updates, the overall comfort and quality are appreciated.
The exceptional hospitality of Hotel Holly's staff is a standout feature, consistently described as attentive, friendly, and accommodating. Their dedication enriches the guest experience, fostering a welcoming and warm environment that encourages repeat visits.
While the WiFi experience is positive in some areas of the hotel, it can be inconsistent, particularly in back rooms, impacting guests who rely on stable connectivity. Similarly, the hotel offers convenient free on-site parking, though the limited and narrow spaces can pose challenges for larger vehicles.
Finally, the pool receives favorable reviews for its cleanliness and relaxing atmosphere, providing a refreshing escape for guests. Despite its small size, the pool's location near the breakfast area adds convenience to the stay.
Overall, Hotel Holly offers a clean, comfortable, and well-located experience, backed by a dedicated team of staff that prioritizes guest satisfaction. The combination of its strategic location, traditional atmosphere, and exceptional service makes it a popular choice for visitors to Mérida.
Categories
Family
This hotel offers a comfortable stay with essential amenities, suitable for families seeking a budget-friendly option. Its location provides easy access to local attractions.
Cheap
Located in the Centro of Merida, this hotel offers a budget-friendly stay. Its central location makes it convenient for exploring the city's historical sites.
4 Star
Hotel Holly is known for its excellent service and comfortable accommodations. It is located in a central area, providing easy access to local attractions and dining options.
Pool
Outdoor Pool
Parking
Honeymoon
Romantic
Nightlife
Business
Outdoor Pool
Room Types
Standard King RoomThe Double Room is air conditioned and offers a small fridge, cable TV and telephone line. The bathroom has a shower and provides free toiletries. It also has ironing appliances available.
Superior King Room With FridgeThe spacious double room offers air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.
Standard with Two Double BedsFeaturing free toiletries, this twin room includes a private bathroom with a hairdryer. The air-conditioned twin room features a flat-screen TV, a coffee machine, a wardrobe, a tiled floor as well as garden views. The unit has 2 beds.
Superior with Two Double Beds and FridgeThis air-conditioned twin room features a desk, a balcony, garden views and a private bathroom. The unit offers 2 beds.
Double Room with Two Double BedsThis twin room is air-conditioned and features a private bathroom, a wardrobe and garden views. The unit offers 2 beds.
Standard Quadruple RoomThis quadruple room is air-conditioned and features a private bathroom, a wardrobe and garden views. The unit offers 3 beds.
Junior SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. The suite features air conditioning, a wardrobe, a tiled floor, a flat-screen TV, as well as garden views. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Review Summaries
Location
The Hotel Holly in Mérida garners significant praise for its superb location, making it a favorite among travelers. Situated just a few meters from the iconic Paseo Montejo, guests appreciate its convenience, allowing easy access to a plethora of dining, nightlife, and tourist options. The area is not only centrally located but also impressively quiet, offering a peaceful retreat while still being close to the heart of the city. Its proximity to shops, restaurants, and bars adds to its appeal, making it an excellent base for exploring Mérida's vibrant cultural scene. The location is frequently highlighted alongside the hotel's friendly staff, clean and comfortable rooms, and excellent service, ensuring a satisfying stay. Overall, Hotel Holly is recognized for offering great value for money with a traditional Mexican atmosphere, making it a repeat choice for many visitors due to its strategic and tranquil placement within the city.
Breakfast
Hotel Holly's breakfast garners generally positive reviews, with many guests praising the delicious food and good variety. The restaurant, open from 8 to 10 a.m., serves breakfast exclusively and is appreciated for maintaining cleanliness and freshness. Guests frequently compliment the friendliness and accommodating nature of the staff, adding a touch of hospitality that enhances the dining experience. Visitors are particularly fond of the Mexican-style omelet and a notable range of fruits, though some believe additional breakfast options would be beneficial. With an affordable price point, guests find staying on the premises for breakfast convenient and satisfying. However, a few diners feel that the offerings are limited in variety, and have noted inconsistencies in the service hours and pricing. Despite some minor critiques, the breakfast receives high remarks for flavor and quality, making it an attractive option for those enjoying the hotel's proximity to Paseo de Montejo and the surrounding area.
Rooms
Hotel Holly's accommodations consistently receive positive remarks for their spacious and comfortable rooms, making them an ideal retreat for guests. Many visitors appreciate the generous room sizes and the cozy atmosphere they provide, with several highlighting the convenience of various in-room appliances. Cleanliness is another strong point, with numerous reviews emphasizing the spotless conditions maintained by the hotel's diligent cleaning service. Despite the occasional critique regarding hard mattresses or musty odors, these issues do not appear to overshadow the overall comfort and quality of the lodging.
The friendliness and helpfulness of the staff further enhance the guest experience, contributing to a warm and welcoming environment. The hotel's proximity to the pool and its pleasant facilities are also frequently noted, adding to the charm of the rooms. Although some reviews mention minor drawbacks such as the need for bathroom renovations or the absence of a safe in the room, these aspects are often offset by the overall hospitality and location of Hotel Holly.
Overall, Hotel Holly offers a clean, comfortable, and modern stay with generous room sizes, ideal for a restful getaway or a convenient base for exploring the surroundings.
Beds
Hotel Holly offers a mixed experience when it comes to their beds according to guest reviews. Many guests praise the hotel for its large and comfortable beds, with some describing the mattresses as excellent and among the best they have ever experienced, ideally firm and supportive. A portion of guests also appreciated the overall bedding quality and comfort of the pillows.
However, there are noticeable concerns regarding the hardness of the mattresses, as numerous guests found them too firm, bordering on uncomfortable. Reports of hard pillows and occasionally worn-out mattresses also surfaced, with some mentioning that the beds felt uneven or sunken due to lacking springs.
Nevertheless, the inclusion of air conditioning and hot water in the rooms enhances the overall comfort for visitors, complemented by the spaciousness of the accommodations. While the beds at Hotel Holly can provide a restful night's sleep for some, others might find the firmness to be a point of contention.
Cleanliness
Hotel Holly consistently impresses guests with its high standards of cleanliness, earning numerous accolades for maintaining pristine and welcoming environments throughout the establishment. Many visitors noted the rooms to be very clean, spacious, and comfortable, contributing to an overall pleasant experience. The cleanliness extends beyond the individual rooms, with the facilities and common areas also being described as immaculate. The hotel's central location complements its clean, serene setting, making it an ideal choice for those seeking tranquility in a bustling area.
Guests frequently commend the staff for their friendly and attentive service, which goes hand-in-hand with the hotel's cleanliness efforts. While the majority of the feedback highlights excellent hygiene, there were occasional mentions of rooms or amenities not meeting expectations due to issues like towel and bedspread changes, indicating room for improvement in some areas. Additionally, some guests suggested enhancements in bathroom facilities.
Overall, Hotel Holly stands out as a clean, comfortable, and conveniently located accommodation choice, supported by a dedicated staff that prioritizes guest satisfaction.
Staff
Hotel Holly is renowned for its exceptional hospitality, largely thanks to its outstanding staff. The team is consistently described as attentive, friendly, and accommodating, providing excellent service across all areas, from the welcoming reception to the helpful maids and managers. Guests frequently highlight the staff's politeness and willingness to cater to their needs, making their stay comfortable and pleasant. The hotel's environment is enhanced by the staff's courteous and kind demeanor, creating a positive atmosphere that encourages return visits. This exemplary service is complemented by the accessible location and well-maintained facilities. Overall, the staff's dedication to customer satisfaction is a standout feature, leaving guests with memorable experiences at Hotel Holly.
Wi-Fi
Travelers visiting Hotel Holly have shared mixed experiences when it comes to the hotel's WiFi offerings. For those fortunate enough to stay in areas of the hotel where connectivity is reliable, the WiFi generally works well and allows for seamless browsing and quick access to online resources. Fast internet speeds can be enjoyed in certain parts of the hotel, contributing positively to the stay for guests who depend on digital access for work or leisure.
However, it's crucial to note that connectivity isn't consistent throughout. Guests staying in the back rooms might find themselves without WiFi access, which poses a challenge for anyone expecting to connect immediately upon arrival. Some reviews also mention instances where the internet was very slow or failed repeatedly, impacting both work and entertainment options such as TV streaming.
While the hotel does provide areas where WiFi is efficient, the absence of comfortable spaces equipped with basic amenities like tables or chairs can make it hard for business travelers to work efficiently. Visitors who seek refuge in the breakfast area will need to contend with unwelcome guests in the form of mosquitoes.
Overall, Hotel Holly offers a promising WiFi experience in select spaces, but guests should be prepared for potential challenges depending on their room location and specific connectivity needs during their stay.
Pool
Hotel Holly offers a pool experience that guests largely find pleasant and relaxing. Many reviewers appreciate the pool area for its availability and cleanliness, noting it as a highlight of their stay. The pool is described as wonderful and nice, making it suitable for relaxation and spending a leisurely afternoon. While the pool is small, guests find it refreshing and sufficient for unwinding from their day.
The close proximity of the pool to the breakfast area adds convenience, allowing guests to enjoy delicious meals just steps away. Despite some concerns about the occasional maintenance and cleanliness issues, the pool remains a favored feature of the hotel, enhancing the overall experience of vacationers who enjoy the welcoming environment and friendly staff.
The hotel's location, near the bustling Paseo Montejo, further adds to its appeal, putting numerous attractions and dining options within easy reach. While there have been mentions of the pool not being heated, which might affect comfort depending on the weather, the overall feedback suggests that the pool at Hotel Holly is a pleasant and beneficial amenity in providing guests with relaxation and enjoyment during their stay.
Parking
When planning a stay at Hotel Holly, one aspect to consider is the parking situation. Many guests appreciate the convenience of having free on-site parking and find it easy to access, with a favorable price-quality ratio for those who manage to secure a spot close to their rooms. However, it's important to be prepared for a few challenges. The parking lot is frequently described as small and narrow, making navigation tricky, especially for larger vehicles. Drivers should practice precision parking to avoid potential scratches or dings. While some guests found the space manageable, others noted the limited number of parking spots and advised arriving early to ensure availability. Despite these challenges, the hotel's efforts to accommodate guests with convenient parking options are evident, even if the dimensions of the parking area fall short of expectations.
FAQ
Yes, Hotel Holly has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Holly.
No, Hotel Holly doesn't allow dogs.
Yes, parking facilities are available at Hotel Holly.
