Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Marionetas in Mérida, Mexico, garners largely positive reviews, particularly for its outstanding location, attentive staff, and charming ambiance. Situated in the heart of the city, the hotel provides guests with easy access to the main square, Paseo Montejo, and other cultural landmarks while maintaining a peaceful environment that allows for relaxation away from the city's hustle. The colonial architecture enhances its appeal, creating a quaint yet sophisticated atmosphere.
The hotel is noted for its delightful breakfast offerings, characterized by fresh and well-prepared meals that incorporate local Mexican flavors. Guests enjoy the ample portions and elegant service, which starts their day on a high note in charming surroundings. Although some guests suggest expanding the variety and setting earlier serving hours, the breakfast consistently receives high praise.
The rooms are widely appreciated for their spaciousness, cleanliness, and traditional Mexican charm. With thoughtful decor, comfortable beds, and ample amenities, the rooms provide a comfortable and restful retreat. The serene views of the garden or pool further enhance the guest experience. While minor issues such as soundproofing or occasional maintenance are noted, they do not significantly detract from the overall enjoyment.
Hotel Marionetas also excels in cleanliness, with well-maintained facilities and lush gardens contributing to its inviting ambiance. The hotel staff is frequently commended for their exceptional service, described as attentive, friendly, and professional. Specific staff members are often highlighted for their outstanding contributions to creating a welcoming and memorable stay.
Despite occasional connectivity issues, the hotel offers generally reliable free WiFi. The pool area, though modest, is a clean and serene escape, offering guests a refreshing break from their city explorations. Parking services are convenient and secure, albeit with an additional cost, and cater well to guests with vehicles.
Overall, Hotel Marionetas stands out for its dedication to providing a comfortable, family-friendly environment with exceptional service and a central location, making it a highly recommended choice for visitors to Mérida. Show more
Read review summaries for all categories
Categories
Small Hotel
Offering comfortable accommodations and a central location, this hotel provides a convenient base for exploring Merida. The friendly service and cozy atmosphere make it a pleasant choice.
Hotel with EV Charging Stations
Situated centrally, this hotel offers EV charging for eco-conscious travelers. Its proximity to local markets and cultural sites adds to its appeal.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Hotel with Outdoor Pool
Room Types
King RoomThis air-conditioned room features free Wi-Fi, plasma cable TV and a mini-fridge. It comes with a ceiling fan, safe and a hammock.
Please note that phone calls to local telephones and national long distance, are free. It does not apply on cell phones calls.
Double Room with Two Double BedsThis air-conditioned room features free Wi-Fi, plasma cable TV and a mini-fridge. It comes with a ceiling fan, safe and a hammock.
Please note that phone calls to local telephones and national long distance, are free. It does not apply on cell phone calls.
King SuiteFeatures a separate seating area, kitchen, full bathroom and bathroom with a toilet and sink.
Please note that phone calls to local telephones and national long distance, are free. It does not apply on cell phone calls.
Superior Queen RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Superior Queen RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Superior Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Marionetas boasts an enviable location in the heart of Mérida, perfect for travelers eager to explore this vibrant city. Nestled just minutes away from the main square and the famed Paseo Montejo, this charming hotel allows easy access to the city's historic center and cultural landmarks, all within a leisurely walking distance. With a peaceful atmosphere that belies its proximity to the bustling city, guests can enjoy the best of both worlds—engaging activities and serene evenings.
The hotel's traditional colonial architecture adds to its allure, showcasing a quaint yet sophisticated ambiance that delights guests. Although situated close to lively spots such as the iconic Negrita Cantina, the hotel maintains a quiet serenity, offering a tranquil retreat after a day of sightseeing. Ease and convenience define the experience at Hotel Marionetas, making it an ideal choice for those wishing to immerse themselves in the rich history and vibrant culture of Mérida without the distractions of city noise.
Breakfast
Nestled in a serene setting, Hotel Marionetas offers guests a breakfast experience that consistently garners praise for both its quality and presentation. The morning meal is described as fresh, tasty, and well-prepared, often incorporating local Mexican flavors. The hotel features a continental breakfast spread with healthy options like fresh fruit, yogurt, bread, coffee, and tea, occasionally accompanied by eggs or pancakes for a hearty start to the day.
Guests appreciate the ample servings and the inclusion of breakfast in their stay, noting the thoughtful service that adds a touch of elegance. The breakfast is served in charming surroundings, enhancing the overall experience and providing a peaceful start to the day. Although some guests suggest the addition of more variety and earlier serving hours, the meal typically receives high praise for its simplicity and effectiveness.
Overall, Hotel Marionetas has cultivated a reputation for offering a breakfast that is both delightful and satisfying, marked by generous portions and attentive service. The ambiance, combined with personalized touches like pre-set tables and place cards, highlights the hotel's commitment to creating an inviting atmosphere for morning dining.
Rooms
Hotel Marionetas offers a delightful experience for guests seeking a comfortable and aesthetically pleasing stay. The rooms are consistently praised for their spaciousness and cleanliness, providing ample space for relaxation. Guests appreciate the thoughtful and careful decoration that reflects local culture, incorporating elements like cheerful colors, stone walls, and hammocks that imbue a sense of traditional Mexican charm. Large bathrooms are well-equipped, often featuring deep bathtubs and fantastic showers.
Beds are notably comfortable, contributing to a restful night's sleep, and rooms come with plenty of amenities to enhance convenience. Many visitors enjoy views of the garden or pool area from their windows, adding to the serene ambiance. The architecture and design of the hotel, both inside the rooms and throughout the property, receive admiration for their elegant simplicity and attention to detail.
Despite the lack of modern soundproofing, the rooms are generally quiet, ensuring guests can unwind without disturbance. The hotel's infrastructure, including the cozy, covered outdoor restaurant, adds to the welcoming atmosphere where patrons can enjoy a pleasant breakfast. Hotel Marionetas stands out as a clean, charming, family-run establishment that remains a popular choice for visitors to Merida.
Beds
Hotel Marionetas receives high praise for the comfort and quality of its beds. Guests frequently describe the beds as comfortable, cozy, and spacious, with particular appreciation for the plush bedding and excellent pillows. Many mention the comfortable king-sized beds and find them to be of superior quality, contributing to a restful stay. Aside from a few mentions of stained or poorly maintained sheets, the overall consensus highlights the beds as a significant highlight of the hotel experience. While there are isolated comments about uncomfortable mattresses, these seem to be exceptions to the general sentiment. The hotel also features a sofa bed that has been described as comfortable, making it suitable for additional guests or family stays. Despite minor criticisms, the comfortable and large beds at Hotel Marionetas stand out as a major factor for a pleasant lodging experience.
Cleanliness
Hotel Marionetas has received numerous accolades for its outstanding cleanliness, with guests frequently praising its immaculate condition. Visitors often describe the rooms as spacious, clean, and beautifully designed, offering a comfortable and inviting atmosphere. The thoughtful arrangement and attention to detail in the room settings enhance the overall comfort, leaving guests with a lasting impression of excellence.
The hotel's central location is matched by its charm and cleanliness, creating a pleasant experience for those exploring the city. The staff has been described as friendly and accommodating, further enhancing the welcoming environment. The well-maintained facilities reflect a strong commitment to cleanliness, which is evident throughout both the indoor and outdoor spaces.
While most reviews indicate a high standard of cleanliness, a few point out minor issues such as the need for more regular maintenance in specific areas, including the pool and certain bathroom fixtures. Nonetheless, the overwhelming consensus highlights the hotel's dedication to providing clean and comfortable accommodations in a picturesque setting.
In addition to the clean and well-decorated rooms, guests appreciate the lush gardens and inviting pool area, which contribute to the hotel's overall appeal. Whether planning a future visit or considering a stay for the first time, many guests express confidence in returning to Hotel Marionetas, assured by its commendable standards of cleanliness and hospitality.
Staff
Hotel Marionetas offers an exceptional and memorable experience largely due to its remarkable staff. Reviews consistently highlight the attentive, friendly, and professional demeanor of the team, making guests feel genuinely welcomed with bright smiles and genuine care. From the moment of arrival to departure, staff members, including the receptionists and the housekeeping team, ensure a seamless stay with personalized services and noteworthy attention to detail.
The dedication of the staff is evident in their willingness to assist and accommodate guests' needs, often going above and beyond to resolve issues promptly and efficiently. Specific team members, such as Gabriel the front desk attendant, along with René, José, and Leonardo, receive special mentions for their outstanding service, exemplifying the hotel's high standard of customer care.
Housekeeping and kitchen staff also contribute to the positive atmosphere, ensuring that both the rooms and dining experiences are comfortable and pleasant. Breakfast is noted for being delicious, complementing the friendly service provided throughout the hotel. Guests feel supported by a personable team that listens closely and communicates effectively to enhance their stay.
Overall, Hotel Marionetas offers a harmonious blend of comfort and attention, with staff described as the nicest on earth. Their dedication and responsiveness ensure that guests have everything they need for a fabulous stay. The combination of beautifully decorated facilities, clean and secure environments, and exceptional service makes it a highly recommended destination.
Wi-Fi
Hotel Marionetas offers a generally positive experience when it comes to its WiFi services. Many guests have found the internet to be good, with some even noting that it worked perfectly in their rooms. The WiFi service is free and, for the most part, consistently available throughout the hotel. However, visitors have noted occasional issues, such as dodgy connections and weak signals in certain rooms. Despite these minor setbacks, the overall consensus highlights a reliable internet service that meets the needs of most travelers.
Pool
Nestled within a charming, traditional-styled boutique hotel, Hotel Marionetas boasts a cozy courtyard featuring a lovely pool that serves as a serene escape from the city's heat. Despite its modest size, the pool is delightfully refreshing and perfect for those looking to cool down after a day of exploration. It offers an inviting ambiance, accentuated by beautiful surroundings and comfortable sun loungers, ensuring a peaceful spot to unwind. Guests often highlight its cleanliness and the intimate setting, with never more than a handful of people enjoying the tranquil waters at any time. Positioned conveniently near the city center, the pool area serves as a picturesque backdrop for their delicious continental breakfast, adding to the overall blissful experience. While some reviews mention occasional maintenance issues, many visitors find the pool both clean and well-maintained, adding to the allure of returning to this charming oasis.
Parking
Hotel Marionetas provides various parking options that guests find generally convenient and safe, albeit with some added costs. The hotel offers private, guarded parking directly in front of the establishment, as well as a lot across the street available for a modest fee, usually around 120 pesos per night. Some guests mention that this additional parking across the street is also secure, which is advantageous for those with rental cars. Although parking is not included in the room rate, the costs are often considered reasonable. Several reviews highlight the simplicity and security of the parking arrangements, making it a suitable choice for travelers needing to store their vehicles. Despite some logistical aspects like needing assistance to access parking, guests appreciate the convenience and safety features provided.
Family
Hotel Marionetas offers a charming and family-friendly experience, ideal for those planning a city trip. Families can feel right at home with spacious accommodations, including suites with extra amenities like a second toilet. The hotel’s thoughtful consideration is evident in the breakfast boxes provided for early tours, a convenient touch for families on the go. Guests appreciate the hotel’s simplicity, which includes everything needed for a comfortable stay, complemented by a quiet ambience and a lovely garden. The included breakfast features sweet treats, yogurt, fruits, and juice, setting a pleasant tone for the day. Exceptional customer service and a prime location make this hotel a recommended choice, with many guests expressing a desire to return.
Yes, Hotel Marionetas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Marionetas.
No, Hotel Marionetas doesn't allow dogs.
Yes, parking facilities are available at Hotel Marionetas.