Merida, Calle 60 No 498 x 59 y 6120.967894,-89.6229(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Piedra de Agua Hotel Boutique Mérida impresses guests with its prime location in the heart of Mérida's historic center, offering easy access to the main square, cathedral, and a wide array of dining, shopping, and cultural attractions. The hotel's beautifully maintained colonial-style architecture enhances the charm of its surroundings, providing a peaceful haven despite its central location. The friendly and attentive staff consistently receive high praise for their exceptional service, which enhances the overall experience of staying at this stylish hotel.
Guests appreciate the breakfast offerings served in a picturesque courtyard, with some highlights being the Nutella French toast and fresh fruit, although opinions do vary regarding the variety and consistency of the offerings. The rooms, although noted to be compact and sometimes lacking natural light, are clean, cozy, and well-equipped, boasting comfortable beds and modern amenities like air conditioning and Netflix. The hotel's cleanliness extends to the facilities, with particular attention to detail in maintaining the historic ambiance.
While the pool area, situated in a quaint courtyard, is generally enjoyed for its charm and provides a refreshing escape on hot days, some guests note occasional cleanliness issues that could benefit from improvement. Overall, the comfort of the beds is a strong positive point, contributing to a restful stay. However, prospective guests should bear in mind the absence of an elevator given the two-story setup and the need for valet parking due to the lack of a designated parking space.
Piedra de Agua Hotel Boutique Mérida stands out for its stunning decor, exceptional service, and overall appeal, making it a highly recommended choice for travelers seeking a memorable stay amidst the vibrant life of Mérida.
Categories
Honeymoon
This boutique hotel offers a charming and intimate atmosphere with well-appointed rooms and personalized service. Its central location allows easy access to the city's attractions, enhancing the honeymoon experience with opportunities for exploration and cultural immersion.
Spa
This hotel is known for its relaxing atmosphere and spa services. It offers a tranquil retreat in the heart of Merida, with comfortable accommodations and a range of wellness treatments.
Romantic
This boutique hotel provides a charming and comfortable setting for couples, with its central location and relaxing atmosphere. The hotel's design and amenities contribute to a romantic experience.
Nightlife
Located in Centro, this hotel is close to Plaza Grande and within easy reach of the area's nightlife. Its central location makes it convenient to explore various bars and restaurants.
Outdoor Pool
This boutique hotel has an outdoor pool, poolside bar, and spa services. The pool area provides a tranquil environment for guests to unwind.
Pool
Outdoor Pool
5 Star
Luxury
Family
Business
Room Types
SuiteThe Queen Suite features 1 queen-sized bed, and offers air conditioning, ceiling fan, working desk, closet, cable TV and telephone. The private bathroom features a shower, hairdryer, and free toiletries.
The balcony has street views.
Double Room with Two Double BedsThe Junior Suite features 2 double beds, and offers air conditioning, ceiling fan, working desk, closet, cable TV and telephone. The private bathroom features a shower, hairdryer, and free toiletries.
Presidential SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
King SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a minibar. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Location
The Piedra de Agua Hotel Boutique Mérida boasts a prime location that consistently garners praise from its guests. Nestled in the heart of Mérida's historic center, it is just steps away from the main square and the iconic cathedral. This puts visitors within walking distance of an array of dining, shopping, and nightlife options, as well as cultural spots like museums and parks. The hotel's central position makes it exceptionally convenient for exploring the city, offering a perfect blend of accessibility and charm.
Guests appreciate the beautiful colonial-style architecture that complements the stunning surroundings, providing a unique ambiance. The hotel's location is often described as ideal, spectacular, and perfect, highlighting its proximity to local attractions and the vibrant life of Mérida. Despite being in the bustling downtown area, the environment remains private and peaceful, offering a haven of tranquility with modern and spacious accommodations. The attentive service and friendly staff further enhance the overall experience, making it an excellent choice for travelers looking to soak up the historical richness of Mérida while enjoying modern comforts.
Breakfast
Visitors to Piedra de Agua in Merida have mixed opinions about the breakfast service, but many guests describe positive experiences. The breakfast is commonly celebrated for its delicious offerings, with particular praise for items like eggs, fresh fruit, and unique choices such as Nutella French toast. Guests frequently enjoy breakfast served in a picturesque courtyard or garden, enhancing the overall dining experience. The staff are noted for being friendly and helpful, adding to the pleasant morning atmosphere.
While some guests comment on delicious and well-presented breakfasts, others find them to be quite limited or basic, suggesting the selection could be more varied. Waiting times to order and an occasional sparse menu are noted, highlighting inconsistency in service. Despite the mixed reviews, many guests appreciate the beautiful location and ambiance, suggesting that while not universally loved, the breakfast at Piedra de Agua often leaves a memorable impression.
Rooms
Piedra de Agua Hotel Boutique Mérida offers a charming and historically rich atmosphere appreciated for its prime location in the heart of Mérida, perfect for exploring the colonial architecture and nearby plazas. Guests often remark on the beautiful design and local charm of the hotel, making it an appealing choice for travelers wanting a true taste of the region. The rooms, though consistently noted to be small, are generally described as clean, cozy, and adequately equipped, featuring comfortable beds, high ceilings, and functional amenities such as air conditioning, a minibar, and Netflix. Some rooms even offer balconies with street views, enhancing the overall experience.
While the rooms are often small and may lack windows, contributing to a dark atmosphere, the stylish decor and cleanliness compensate for the lack of space and natural light. Noise can be an issue, particularly for rooms facing the street or lacking proper sound insulation. The bathrooms are commonly critiqued for their limited size, but they are modern and well-maintained. Despite these drawbacks, for a short stay, the hotel provides sufficient comfort and value.
In summary, Piedra de Agua Hotel Boutique Mérida is praised for its convenient location, aesthetic appeal, and the comfort of its beds, but prospective guests should be prepared for compact rooms and potentially noisy conditions.
Beds
Nestled in a charming old building, Piedra de Agua Hotel Boutique Mérida offers an array of accommodations where the beds consistently receive praise for their comfort. Guests frequently highlight the very comfortable and clean beds, complemented by quality bedding and sheets, ensuring a restful night's sleep. Rooms are generally described as spacious, boasting huge beds that add to the sense of luxury. However, there are occasional remarks about some mattresses needing renewal, with a few guests noting particularly firm beds.
Despite these concerns, the overall bedding experience is positive, contributing to the appeal of this aesthetically pleasing hotel with beautiful accommodations and decor. Although some rooms might be on the smaller side, they remain suitable for short stays. As a logistic note, travelers should be prepared for a bit of a walk, with the parking located a few blocks away from the hotel.
Cleanliness
Located in the historic center of Mérida, Piedra de Agua impresses guests with its charming and well-maintained facilities. The hotel garners attention for its beautiful design and cleanliness, offering a serene environment amidst the hustle and bustle of downtown. The main lobby and pool/restaurant area are particularly noted for their neatness and aesthetic appeal, creating a welcoming ambiance for visitors.
Guests frequently mention the exceptional service provided by the cleaning staff, who are described as lovely, attentive, and helpful. Rooms are consistently reported as clean and comfortable, contributing to a positive and restful experience for many travelers. The friendly and accommodating staff further enhance the overall visit, ensuring excellent service from reception to room service.
While the majority find the cleanliness and upkeep of the hotel commendable, a few areas seem to require more attention, such as the bedding, towels, and the air conditioning system. Some comments highlight occasional issues like murky pool water or a sewage smell emanating from the bathroom. Despite these minor setbacks, the hotel generally offers a clean, comfortable stay with the added charm of a historic setting.
Importantly, guests are advised to travel light as there is no elevator, particularly because the hotel extends over two floors. Valet parking is available, though the hotel lacks its own designated parking spaces. Overall, Piedra de Agua stands out as a beautiful, centrally located hotel with a friendly and attentive team, making it a convenient option for those looking to explore the vibrant city of Mérida.
Staff
Visitors to Piedra de Agua Hotel Boutique Mérida consistently praise the hotel staff for their exceptional service and warm hospitality. Guests describe the team as attentive, professional, and incredibly friendly, with many noting how the reception staff and specific individuals like Jesús and Daniel go above and beyond to enhance their stay. The attentiveness of the staff extends to helping plan activities, arranging transportation, and even assisting with COVID testing, showing their dedication to guest needs. Although a few reviews mention language barriers and isolated instances of indifferent service, the overall impression is overwhelmingly positive, with the staff contributing significantly to the hotel’s inviting atmosphere. Whether handling inquiries through WhatsApp or engaging face-to-face, the staff exhibits a high level of service, making the hotel highly recommended by those who have experienced their hospitality.
Pool
Piedra de Agua Hotel Boutique Mérida offers a pool experience that stands out for its beautiful courtyard setting. The pool area, although described as small by numerous guests, provides a cozy and generally comfortable environment for relaxation. Visitors often highlight the pool's role in offering refreshing respite after exploring the town on hot days. Despite its compact size, the pool area is often appreciated for its charm, with some mentioning features like hammocks and an accompanying terrace that serves as a delightful spot for meals or drinks. However, there are mixed reviews regarding the cleanliness and maintenance of the pool, with some guests noting that it appeared less inviting due to cleanliness issues and discrepancies between the pool's representation in photos and reality. The picturesque environment and additional amenities often leave a positive impression, yet the pool's size and upkeep remain points for potential improvement.
5 Star
Piedra de Agua Hotel Boutique Mérida offers guests a visually stunning experience with its elegant and refined decor, highlighted by a magnificent lounge and lofty ceilings that exude charm. The beautiful gardens and inviting small pool provide a serene escape, while the common areas are enhanced by unique lounges and beds, adding a touch of character to the hotel. Guests have praised not only the excellent facilities but also the quality of drinks and food, contributing to an overall wonderful stay. Exceptional service is a hallmark of this hotel, with a friendly and attentive staff that stands out for going above and beyond, assisting with everything from directions to COVID testing. Rooms are comfortable and impeccably clean, further solidifying Piedra de Agua Hotel Boutique Mérida as a top choice for travelers seeking an excellent stay combined with exquisite service.
FAQ
Yes, Piedra de Agua Hotel Boutique Mérida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Piedra de Agua Hotel Boutique Mérida.
No, Piedra de Agua Hotel Boutique Mérida doesn't allow dogs.
No, parking facilities aren't available at Piedra de Agua Hotel Boutique Mérida.
No, Piedra de Agua Hotel Boutique Mérida doesn't have a gym.
