7,258,491 hotelsin 60 categories
Luxury Hotels with Spa in Merseyside
2 HOTELS IN MERSEYSIDERanking can be influenced by the commissions we receive.
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This grade II listed building is located at the heart of Liverpool, close to diverse dinning shopping and sightseeing opportunities.
Summary of reviews
The DoubleTree by Hilton Hotel & Spa Liverpool is a great choice for travelers visiting Liverpool due to its unbeatable location in the heart of the city. The rooms are a mix of modern and characterful with many guests praising the large beds and lovely views. However, some guests have encountered issues with outdated fixtures and furniture, dirty carpets or bathrooms and noisy surroundings. The breakfast has received mixed reviews with some guests raving about the great selection of hot food and others reporting poor selection and stodgy food. The cleanliness of the hotel has also received mixed reviews with some guests praising the spotless and super clean rooms while others complained that their rooms definitely needed a decent clean. The staff are a mixed bag with most guests reporting that the majority of staff members were friendly and helpful, but others encountering unhelpful or even rude staff. The spa has also received mixed reviews with some guests loving the spa and finding the treatments to be good, while others found it to be dirty and in need of maintenance. The hotel is perfect for those looking for a lively stay in Liverpool with clubs and pubs located just behind the hotel. Overall, while some guests have had negative experiences, many have praised the hotel as a superb and brilliant place to stay in Liverpool.
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Spa
Luxury
Honeymoon
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Summary of reviews
The Municipal Hotel Liverpool - MGallery has garnered high praise for its exceptional central location, making it a strategic base for exploring Liverpool. Visitors appreciate its proximity to key attractions and its rich historic architecture, which add to its charm. The area around the hotel is filled with restaurants, bars and cafes, making dining out convenient and varied.
The breakfast experience is generally positive with guests praising the variety and quality of the offerings, though some find it expensive. The dinner scene at the hotel's restaurant is mostly well-received with guests enjoying the tasty dishes and the bar's impressive cocktail selection. Despite mixed reviews about service speed and costs, the overall dining experience remains favorable.
The hotel's rooms are often described as beautifully decorated, modern and clean, though opinions vary regarding room size and views. The beds and high-quality furnishings add to the comfort, while cleanliness standards are maintained throughout the hotel including common areas and spa facilities.
The staff consistently receive high marks for their friendliness, professionalism and exceptional service, significantly enhancing guests' experience. Minor service lapses are noted but do not overshadow the overall positive interactions with the hotel team.
The Wi-Fi service leaves a mixed impression with some guests praising its reliability and speed, while others experience inconsistent connectivity. The spa is frequently highlighted as a standout feature, though access comes at a significant additional cost, which some guests feel is not adequately communicated upfront. Gym facilities are also well-regarded but occasionally need better signage and maintenance. Similarly, the pool area is praised for its beauty but criticized for its high usage fees and lack of clarity about access costs.
Parking at the nearby NCP car park is appreciated for its discounted rates and convenience, though clearer directions from the hotel about parking options could improve guest experience. Family accommodations receive varied feedback with some families praising the spacious rooms and friendly service.
Overall, The Municipal Hotel Liverpool - MGallery impresses with its central location, comfortable and clean rooms and exceptional staff, making it a reliable choice for tourists and business travelers alike. Improvements in communication regarding extra costs and better service consistency could further enhance the guest experience.
The breakfast experience is generally positive with guests praising the variety and quality of the offerings, though some find it expensive. The dinner scene at the hotel's restaurant is mostly well-received with guests enjoying the tasty dishes and the bar's impressive cocktail selection. Despite mixed reviews about service speed and costs, the overall dining experience remains favorable.
The hotel's rooms are often described as beautifully decorated, modern and clean, though opinions vary regarding room size and views. The beds and high-quality furnishings add to the comfort, while cleanliness standards are maintained throughout the hotel including common areas and spa facilities.
The staff consistently receive high marks for their friendliness, professionalism and exceptional service, significantly enhancing guests' experience. Minor service lapses are noted but do not overshadow the overall positive interactions with the hotel team.
The Wi-Fi service leaves a mixed impression with some guests praising its reliability and speed, while others experience inconsistent connectivity. The spa is frequently highlighted as a standout feature, though access comes at a significant additional cost, which some guests feel is not adequately communicated upfront. Gym facilities are also well-regarded but occasionally need better signage and maintenance. Similarly, the pool area is praised for its beauty but criticized for its high usage fees and lack of clarity about access costs.
Parking at the nearby NCP car park is appreciated for its discounted rates and convenience, though clearer directions from the hotel about parking options could improve guest experience. Family accommodations receive varied feedback with some families praising the spacious rooms and friendly service.
Overall, The Municipal Hotel Liverpool - MGallery impresses with its central location, comfortable and clean rooms and exceptional staff, making it a reliable choice for tourists and business travelers alike. Improvements in communication regarding extra costs and better service consistency could further enhance the guest experience.
Categories
Spa
Luxury
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