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Divan Mersin

Mersin , Akkent Mah. Gazi Mustafa Kemal Bulvarı No: 612 Yenişehir / Mersin (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDivan Mersin is a luxurious 5-star hotel that offers an excellent five-star experience, top-notch service and exceptional facilities including a relaxing spa with a pool. Its prime location near the sea provides beautiful views from the rooftop restaurant with convenient access to shopping centers and restaurants. The hotel's staff goes above and beyond to ensure guests have a comfortable stay, offering helpful service from check-in to check-out. The rooms are spacious, clean and comfortable with stunning sea views and practical amenities. Guests particularly liked the Turkish hamam, sauna and Balinese massages at the hotel spa, while families appreciate the warm family-friendly atmosphere. The hotel's WiFi connection is good, despite some minor speed issues and the pool is well-maintained. While some guests had minor complaints about specific cleaning issues or breakfast variety, overall, Divan Mersin provides a clean and comfortable accommodation option for travelers with high standards. Despite adhering to COVID-19 restrictions, guests still give the hotel rave reviews and consider it the best stay ever. Overall, Divan Mersin truly lives up to its reputation as the number one hotel in the area.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Superior Twin Room with Sea View The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.

Superior King Room with Sea View The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Superior Twin Room with Mountain View The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.

One-Bedroom Suite with Sea View This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit offers 2 beds.

Superior King Room with Mountain View This double room has a minibar, air conditioning and mountain view.

Deluxe Double Room with Balcony and Sea View The unit offers 1 bed.

About Divan Mersin

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Guest Reviews

9.0

Excellent

Location

Divan Mersin is known for its prime location, situated near the sea with beautiful views from the rooftop restaurant. The hotel's central location makes it easy to access shopping centers, the marina and various restaurants. Guests appreciate the convenience of nearby transportation, including a bus stop to the airport. The hotel offers parking facilities for those arriving by car. While some guests noted the hotel is a bit far from the beach, its proximity to the promenade and city center more than made up for it. Overall, guests recommend Divan Mersin for its great location, stunning views and helpful staff.

Breakfast

Guests at Divan Mersin have given a range of opinions about the breakfast offered at the hotel. Many positive comments were made about the quality and variety of the food with some highlighting a rooftop restaurant with great views. However, a few guests noted that the breakfast could be repetitive or that there was a lack of fruit or veggies. Some guests noted that the breakfast was served differently due to pandemic restrictions and a few were disappointed in the quality of certain items like eggs or sausages. Despite these mixed reviews, most guests agreed that the breakfast was good overall and praised the friendly staff.

Rooms

Divan Mersin offers a variety of spacious, clean and comfortable rooms to its guests. The beds are very comfy and the rooms are well-equipped with practical amenities. Guests can also choose smoking rooms if needed. Some guests found the rooms to be a bit too dark with insufficient lighting, while others mentioned unfavourable pillow firmness. However, the hotel staff is always attentive to their guests’ needs, so they were happy to change to rooms with better views or address any concerns regarding the room. The hotel boasts excellent facilities and services with some of its highlights being the spa centre and incredible panoramas of the sea from sea-facing rooms. The decor and design of the rooms are stunningly beautiful. Although some guests noted poor sound isolation that led to noise disturbances, the overall level of comfort was high. Additionally, the hotel’s location is perfect for guests who want easy access to the beach. All in all, Divan Mersin provides a clean and comfortable accommodation option for travelers with high standards.

Cleanliness

If you are looking for a clean and comfortable hotel in Mersin, look no further than Divan Mersin. Guest reviews repeatedly praise the cleanliness of the rooms and the hotel in general with many highlighting the friendly staff who keep everything spick and span. The hotel also boasts a spa center that guests love. In addition to being clean, the rooms are also described as nicely appointed and comfortable with some offering stunning sea views. The hotel's location is also popular among guests due to its proximity to various attractions. While some guests had minor complaints about specific cleaning issues, overall the hotel received overwhelmingly positive reviews for its cleanliness and hygiene standards.

Staff

If you're looking for a hotel with an exceptional staff that goes out of their way to ensure that your stay is comfortable, you should consider Divan Mersin. The hotel staff is friendly, helpful and understanding. Many of them even speak excellent English, which is a bonus if you're not fluent in Turkish. Guests have praised the hotel management team and staff for their amazing service and support, which starts from the moment you check-in. The staff, in general, is very attentive, always smiling and ready to assist you in any way they can. Reviewers rave about the bellboy, who is the best in the business. Even the cleaning staff and swimming pool attendants are friendly and courteous. The hotel's staff is attentive and they provide exceptional customer service to all their guests. The dining and reception staff are especially noteworthy and their helpfulness and friendliness go a long way in making the guests' stay pleasurable. Even guests who speak other languages have noted the helpfulness of the staff, though some have mentioned a lack of English speakers. Overall, the ambiance and the excellent service make Divan Mersin a must-visit location when in Turkey.

Wi-Fi

Divan Mersin has a good WiFi connection, although some guests have experienced poor speed in their rooms. However, the hotel staff are quick to respond to complaints and provide solutions, such as a mobile modem, to ensure the guests have a good internet connection. Some guests also appreciate the hotel's effort to improve the WiFi despite previous situations. Communication can be a challenge due to a limited number of English-speaking staff. Overall, guests enjoy their stay at the hotel, especially with the help of accommodating staff in providing internet solutions.

Spa

If you're looking for a hotel with a great spa, Divan Mersin should definitely be on your radar. Multiple reviews have praised the spa with guests describing it as excellent, top-notch and even unreal. The Turkish hamam and sauna are highly recommended and many guests have enjoyed intense Balinese massages. The spa center is cozy and convenient with a nice pool and gym. Some treatments are not included in the price, but they are still highly rated. Guests have also complimented the spa for being relaxing and clean. The hotel itself is also quite luxurious with comfortable and clean rooms, great views of the sea and a nice breakfast room/restaurant. Some guests have noted COVID-related inconveniences, such as booking the hamam in advance and having their temperature checked, but overall the spa experience has been a highlight for many.

Pool

Divan Mersin is a new hotel that boasts a lovely swimming pool. Guests have praised the pool for being very clean and well-maintained with comfortable water temperature. The staff at the swimming pool have also been commended for their service. While some have mentioned that the pool is paid, others have noted that the water in the children's pool is refreshingly cool. However, some guests have criticized the baby pool for being too small and chilly. Please note that the pool is only open from 7:00 am onwards.

Parking

Divan Mersin offers parking at the hotel, which is convenient for guests as parking is not a problem. Some guests even shared positive experiences with the valet parking service. It was mentioned that cars can be parked upon request. Additionally, it was noted that guests do not need to worry about parking, however, it is a busy parking area. One guest mentioned their room view was of the parking lot, but it was a quieter option than a room with an ocean view. There was no specific negative feedback regarding the parking at the hotel.

Family

The Divan Mersin hotel is a great choice for families with children. Upon check-in, guests are greeted with a delightful surprise of fresh fruits and water. The hotel offers a warm family-friendly atmosphere and is very comfortable for both parents and children. One guest even remarked that they were with their mother and two children and found the hotel to be accommodating. The staff are helpful and welcoming, providing an environment reminiscent of home. Although one guest did mention a slight issue with the hotel charging for an extra child, overall guests seem to have enjoyed their stay with nothing specific to criticize. All in all, the Divan Mersin is well worth considering for families looking for activities for their kids.

5 Star

The Divan Mersin hotel offers an excellent five-star experience with friendly and accommodating staff. Guests are welcomed with gifts such as free fruit and water in their rooms. The rooms are cozy and clean with affordable minibars. While the breakfast may have been described as monotonous, the hotel's other facilities are top-notch including beautiful views of the sea, a spa and excellent service. Adhering to COVID-19 restrictions may cause some inconvenience, such as temperature checks and spa reservations, but overall, it's a modern reality. Despite minor issues, guests still give the hotel rave reviews and consider it the best stay ever.

Luxury

Nestled in the heart of Mersin, Divan Mersin is a luxurious 5-star hotel that offers top-notch service, an exceptional atmosphere and a relaxing spa with a pool. Upon check-in, guests are welcomed with a pleasant surprise of fresh fruits and water in their luxurious suites. Although the fridge wasn't functioning well, the facility still maintained its high-class status. The rooms are comfortable and elegantly furnished for a truly luxurious stay. The hotel may be expensive as per Turkish standards, but it is still a must-visit for those looking for a high-end stay in Mersin. Divan Mersin truly lives up to its reputation as the number one hotel in the area.

Yes, Divan Mersin has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Divan Mersin.

Yes, Divan Mersin welcomes dogs.

Yes, parking facilities are available at Divan Mersin.

Yes, Divan Mersin has a gym.

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