Hotel Colonial Mexicali
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Summary of reviewsHotel Colonial Mexicali enjoys a prime location in the heart of Mexicali, appreciated for its convenience to city attractions, shopping centers and the Civic Center, appealing to both leisure and business travelers. Despite some noise due to nearby train tracks, the hotel’s strategic placement and easy accessibility are highlights praised by most guests.
The rooms at Hotel Colonial Mexicali are notable for being spacious, clean and comfortable with essential amenities like coffee makers, microwaves and fridges. The staff is frequently commended for their helpful and accommodating demeanor, which enhances the guest experience. However, the decor is somewhat outdated and amenities need updating with some guests noting issues like noisy air conditioning and limited electrical outlets. Occasional cleanliness issues, such as insects in rooms, were also reported. Despite this, the pricing is generally seen as reasonable, particularly given the inclusion of a hot buffet breakfast—though, the breakfast received mixed reviews in terms of variety and quality.
The positive aspects of cleanliness extend across the hotel with rooms and facilities consistently described as very clean, enhancing the overall comfort. Cleaning staff are diligent and friendly, contributing to a family-friendly atmosphere. Yet, isolated comments point to occasional maintenance shortcomings in areas like the pool and certain bathrooms.
The staff at Hotel Colonial Mexicali are generally well-regarded for their polite and attentive service, especially at the front desk. However, some inconsistencies in professionalism and behavior were noted, impacting the overall guest experience. Improving staff training could further enhance service quality.
Amenities at the hotel have mixed reviews. The free Wi-Fi service is frequently criticized for being unreliable and slow. Conversely, the pool area, when operational, is appreciated for its pleasant and relaxing environment, though it sometimes suffers from maintenance issues.
Parking at Hotel Colonial Mexicali is highlighted as ample, secure and convenient, a notable benefit for guests. Family-friendly amenities such as the clean and large pool, along with practical accommodations, receive positive feedback, making the hotel suitable for family getaways.
The comfort of the beds has mixed reviews with some finding them super comfortable, while others describe them as old and saggy. Improvements in bed quality are necessary to ensure a better sleep experience for guests.
Overall, Hotel Colonial Mexicali offers a comfortable and clean stay with good service and strategic location. Despite some areas needing updates and enhancements, the hotel provides reasonable accommodations particularly suitable for short stays, business travelers and families.
Categories
The rooms at Hotel Colonial Mexicali are notable for being spacious, clean and comfortable with essential amenities like coffee makers, microwaves and fridges. The staff is frequently commended for their helpful and accommodating demeanor, which enhances the guest experience. However, the decor is somewhat outdated and amenities need updating with some guests noting issues like noisy air conditioning and limited electrical outlets. Occasional cleanliness issues, such as insects in rooms, were also reported. Despite this, the pricing is generally seen as reasonable, particularly given the inclusion of a hot buffet breakfast—though, the breakfast received mixed reviews in terms of variety and quality.
The positive aspects of cleanliness extend across the hotel with rooms and facilities consistently described as very clean, enhancing the overall comfort. Cleaning staff are diligent and friendly, contributing to a family-friendly atmosphere. Yet, isolated comments point to occasional maintenance shortcomings in areas like the pool and certain bathrooms.
The staff at Hotel Colonial Mexicali are generally well-regarded for their polite and attentive service, especially at the front desk. However, some inconsistencies in professionalism and behavior were noted, impacting the overall guest experience. Improving staff training could further enhance service quality.
Amenities at the hotel have mixed reviews. The free Wi-Fi service is frequently criticized for being unreliable and slow. Conversely, the pool area, when operational, is appreciated for its pleasant and relaxing environment, though it sometimes suffers from maintenance issues.
Parking at Hotel Colonial Mexicali is highlighted as ample, secure and convenient, a notable benefit for guests. Family-friendly amenities such as the clean and large pool, along with practical accommodations, receive positive feedback, making the hotel suitable for family getaways.
The comfort of the beds has mixed reviews with some finding them super comfortable, while others describe them as old and saggy. Improvements in bed quality are necessary to ensure a better sleep experience for guests.
Overall, Hotel Colonial Mexicali offers a comfortable and clean stay with good service and strategic location. Despite some areas needing updates and enhancements, the hotel provides reasonable accommodations particularly suitable for short stays, business travelers and families.
Hotel with Parking
The hotel offers a free parking lot for guests. The parking area is described as large, accommodating both family cars and buses.
Accessible Hotel
Hotel Colonial Mexicali offers wheelchair accessibility and accessible parking. Some units are located on the ground floor, and grab bars are available near the toilet. Note that the property does not have an elevator.
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Hotel Colonial Mexicali boasts a prime location that has garnered positive feedback from guests. Centrally situated in the heart of Mexicali, the hotel provides easy access to various city attractions, shopping centers, government offices and the Civic Center, making it convenient for both leisure and business travelers. Guests appreciate being close to event venues, dining options and the border, highlighting the hotel’s strategic placement for those with specific travel plans or meetings within the city.
The accessibility of the hotel is frequently praised with many reviewers noting how easy it is to find and reach different parts of the city from its location. The favorable setting includes pleasant, quiet areas such as the garden and pool area, offering a relaxed environment right within the central urban hustle.
However, some reviewers pointed out the proximity to train tracks as a source of noise, which may impact those sensitive to sound. Despite this, the overriding sentiment is that the hotel's location significantly enhances the overall guest experience, offering both convenience and comfort.
Hotel Colonial Mexicali offers a breakfast experience that has garnered mixed opinions from its guests. On the plus side, many reviewers appreciate the inclusivity of the breakfast, describing it as good, simple but tasty and even great in quality. Certain guests note that the breakfast includes a variety of items such as coffee, eggs, beans, chilaquiles, potatoes, cereal and juice and commend the friendly and professional staff in the breakfast area.
However, several guests find the breakfast to be lacking in quality and variety. Common critiques include repetitive menus, lack of seasoning, simple and tasteless fare and some items being cold. The setting, described at times as a strange room that once served as a conference hall and its location on the second floor with no elevator access, further detract from the experience for some. Specific complaints highlight the insufficiency of the portions with instances of the breakfast being allocated for fewer people than booked.
Overall, while the inclusive nature of the breakfast and certain flavorful dishes receive praise, improvements in variety, quality and service could enhance the guest experience at Hotel Colonial Mexicali.
Hotel Colonial Mexicali offers a pleasant dining experience characterized by good food service, particularly noted during breakfast hours. The friendly and helpful staff receive high praise from guests for their assistance and courteous demeanor. The facilities are well-maintained and clean, contributing to a positive dining atmosphere. However, those looking for on-site dining options for lunch or dinner may be disappointed, as the hotel does not provide restaurant services during these times. Despite this, the general service at the hotel, especially in the lobby, is commendable and the reception staff are attentive to renowned safety measures, ensuring a secure environment for all guests.
Hotel Colonial Mexicali offers spacious, clean and comfortable rooms with essential amenities such as coffee makers, microwaves and fridges. Many guests appreciated the size of the rooms and found them well-maintained with fresh linens and good beds. The staff is noted to be helpful and accommodating, enhancing the overall guest experience.
Despite these positives, some areas including the furniture and overall decor are outdated with several comments on the need for an update. Amenities in the rooms are basic and could be improved upon, especially in terms of adding more power outlets and improving lighting. Guests also reported issues like noisy air conditioning units and limited electrical outlets near the beds, hindering convenience.
Cleanliness is generally maintained, though there were instances of unpleasant odors, flies and mosquitoes within some rooms, which can be bothersome. Particular problems like old and worn-out sheets, dirty bathtubs and inadequate heating systems were also highlighted. Additionally, noise from nearby train tracks can be disruptive for some rooms.
The bathroom facilities, while functional, have received feedback for being old and in need of better maintenance. Instances of leaking showers and insufficient shower amenities were commonly mentioned.
The hotel’s pricing was viewed as reasonable for what is offered, though a few guests felt it was expensive considering Mexico's standards and the overall experience. The inclusion of a hot buffet breakfast was a welcome addition, though the breakfast quality itself received mixed reviews.
In summary, Hotel Colonial Mexicali provides a comfortable stay with large, clean rooms and supportive staff but suffers from dated decor, basic amenities and occasional cleanliness issues with insects. Improvements in these areas could significantly enhance the guest experience.
Hotel Colonial Mexicali receives mixed feedback regarding the comfort of its beds. Positive remarks highlight a handful of guests finding the beds super comfortable, along with good quality pillows. Some mentioned the extra-large beds as being particularly pleasant. However, the majority of reviews point to several issues. Many guests describe the mattresses as old, saggy and extremely uncomfortable, often citing that they are too hard or springy and in need of replacement. Some beds are noted to have dips in the middle and others make noise due to worn-out springs. The beds are also reported to be smaller than expected and the bedding often consists of only thin sheets or comforters, sometimes without any blankets. This combination of factors left several guests dissatisfied with their sleep experience. Overall, while there are some mentions of comfort, significant improvements are needed to enhance guest satisfaction regarding the beds at this hotel.
Hotel Colonial Mexicali impresses guests with its consistently high standards of cleanliness. Visitors commonly highlight the very clean rooms and facilities, noting that it extends to areas like fresh linen and clean towels. The hotel is praised for being family-friendly with comfortable and practical accommodations that contribute to a pleasant stay. Cleaning staff is often described as diligent and friendly, ensuring that the rooms are well-kept and welcoming.
The breakfast, included with the stay, receives positive feedback, adding to the overall satisfaction with the hotel's services. Guests appreciate the combination of cleanliness, comfort and temperature control within the rooms, which creates a cozy and inviting environment.
However, some concerns do arise. There are occasional comments about cleanliness issues, such as floors not being swept properly or cleaning staff not responding timely. Additionally, parts of the hotel, including the pool area and some bathrooms, are pointed out as needing better maintenance.
Despite these minor issues, the general sentiment remains positive with guests frequently commending the hotel's cleanliness, good location and diligent cleaning practices. The hotel successfully provides a clean and comfortable experience, making it a reliable option for travelers seeking a pleasant stay in Mexicali.
Hotel Colonial Mexicali receives mixed reviews about its staff, but there is a notable emphasis on positive experiences. The front desk personnel are frequently praised for their helpfulness and friendly demeanor. Many guests appreciate the polite and attentive nature of the reception staff, who often go the extra mile to resolve issues quickly, such as fixing a broken room lock or accommodating early check-in requests.
The general staff, including cleaning and security personnel, are often described as kind, friendly and efficient. Guests also note that the hotel maintains good customer service standards with several mentioning the staff's effort to make their stay comfortable and pleasant.
However, inconsistencies in staff behavior are noted with some guests reporting rude and unprofessional attitudes, particularly during check-in and breakfast. There are instances where guests felt there was a lack of sufficient staff, which impacted service quality. Additionally, some specific staff members were mentioned for exhibiting poor service and unfriendly behavior, leading to frustration among guests.
Overall, while the Hotel Colonial Mexicali staff receive a good number of commendations for their positive actions, there is room for improvement in consistency and professionalism to enhance the guest experience further.
Hotel Colonial Mexicali's Wi-Fi service has garnered significant feedback from guests, largely pointing to the need for substantial improvements. Common issues reported include frequent interruptions, slow speeds and unreliable connections. Guests have faced challenges with both internet stability and signal strength, often describing the connection as very poor or non-existent. Multiple guests mentioned that connecting to the Wi-Fi was a persistent problem, leading to widespread dissatisfaction. Despite other aspects of the stay, the Wi-Fi experience remains a notable downside for many visitors.
The pool area at Hotel Colonial Mexicali offers guests a pleasant spot to relax, surrounded by clean gardens and friendly staff. Many guests appreciated the spacious and well-maintained pool, which is kept at a pleasant temperature and provides a comfortable environment. The pool's recent remodeling was noted positively, enhancing its overall appeal. The area also features live music on occasions, adding an extra touch of enjoyment to the stay.
However, some guests experienced issues with the pool being out of service or under maintenance during their visits. Problems such as non-functioning showers near the pool, broken tiles and excessive chlorine levels were also mentioned, along with early closing times and closures during events. Despite these occasional setbacks, when operational, the pool area stands out as a notable feature of the hotel.
Guests at Hotel Colonial Mexicali appreciate the ample and available parking spaces, noting that the parking lot is secure and easy to reach. Many highlight the good quality of the parking area with several reviews mentioning the comfort and convenience it provides. The location and parking facilities receive positive feedback with guests advising others to choose rooms with parking access. Despite some complaints about the parking lot being far from certain rooms, overall, the availability of secured parking is a notable feature that guests find advantageous.
Hotel Colonial Mexicali is recognized as a family-friendly destination. The hotel offers a large, clean pool that is well-maintained, providing a secure environment for families to enjoy. Many guests have found it to be great for a family getaway, highlighting its suitability for both relaxation and social gatherings. It's highly recommended as an excellent option whether traveling with family or friends. However, there are a few mentions of the facility not being suitable for every family's needs. Overall, the hotel garners positive feedback for its family-oriented amenities and services.
Hotel Colonial Mexicali has received mixed reviews but often leans on the positive side, particularly in terms of its well-maintained facilities and clean, pleasant environment. Guests frequently commend the exceptional service, which aligns with its four-star hospitality rating. However, some visitors express their disappointment, noting that the hotel does not always meet the expectations set by its four-star rating, suggesting it might be closer to a three-star in quality. Overall, Hotel Colonial Mexicali serves as an adequate option for a quick stopover, offering quality service and cleanliness, though some feel the pricing is higher than justified.
Located conveniently along a highway, Hotel Colonial Mexicali is well-suited for business travelers, offering several key features that cater to corporate needs. The hotel provides good conference rooms and clean facilities, making it a recommended choice for corporate stays. The business center on-site is appreciated for its functionality, complemented by air conditioning that ensures comfortable work sessions. Although some standard business amenities like a lobby bar are missing and there are minor issues such as insufficient work lamps and office chairs, the overall experience for business purposes remains positive. Room service starts a bit late in the morning at 7:30, which might be a drawback for early risers on a tight schedule. Despite these few shortcomings, the hotel’s strengths make it a reasonable option for business trips and meetings.
Hotel Colonial Mexicali offers an accessible and practical location, making it convenient for guests. The hotel is appreciated for its accessible parking, which is convenient and practical for handicapped individuals. Many guests found the overall accessibility suitable for family travel. However, it's important to note that some aspects, such as breakfast being served upstairs without an elevator and the unavailability of rooms on the ground floor, pose challenges for guests with disabilities. Furthermore, there seem to be no specific accessible rooms available, which could be a significant drawback for those requiring such accommodations.
The children's pool at Hotel Colonial Mexicali is well-maintained, clean and pleasant, providing a fun and safe environment for kids. The area around the pool is equipped with tables and chairs, although additional seating specifically for the children's pool would be beneficial. Guests appreciated the splash area and acknowledged that the overall pool area, including shared amenities, contributed positively to their experience. Despite a limited playground for children, the pool remains a standout feature for families staying at the hotel.
The outdoor pool at Hotel Colonial Mexicali is a highlight for many guests. It's described as clean and comfortable, making it an inviting spot for relaxation. Several guests noted the spacious and newly remodeled pool area, which includes green spaces and seating arrangements with tables and chairs. Families, in particular, enjoyed the pool, appreciating both its cleanliness and the pleasant surrounding environment. The addition of pool toys and umbrellas adds to the convenience and enjoyment. However, it's also worth noting that a pool wristband is required for all guests, though this detail may not affect the overall positive experience of the pool area.
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Location
The accessibility of the hotel is frequently praised with many reviewers noting how easy it is to find and reach different parts of the city from its location. The favorable setting includes pleasant, quiet areas such as the garden and pool area, offering a relaxed environment right within the central urban hustle.
However, some reviewers pointed out the proximity to train tracks as a source of noise, which may impact those sensitive to sound. Despite this, the overriding sentiment is that the hotel's location significantly enhances the overall guest experience, offering both convenience and comfort.
Breakfast
However, several guests find the breakfast to be lacking in quality and variety. Common critiques include repetitive menus, lack of seasoning, simple and tasteless fare and some items being cold. The setting, described at times as a strange room that once served as a conference hall and its location on the second floor with no elevator access, further detract from the experience for some. Specific complaints highlight the insufficiency of the portions with instances of the breakfast being allocated for fewer people than booked.
Overall, while the inclusive nature of the breakfast and certain flavorful dishes receive praise, improvements in variety, quality and service could enhance the guest experience at Hotel Colonial Mexicali.
Dinner
Rooms
Despite these positives, some areas including the furniture and overall decor are outdated with several comments on the need for an update. Amenities in the rooms are basic and could be improved upon, especially in terms of adding more power outlets and improving lighting. Guests also reported issues like noisy air conditioning units and limited electrical outlets near the beds, hindering convenience.
Cleanliness is generally maintained, though there were instances of unpleasant odors, flies and mosquitoes within some rooms, which can be bothersome. Particular problems like old and worn-out sheets, dirty bathtubs and inadequate heating systems were also highlighted. Additionally, noise from nearby train tracks can be disruptive for some rooms.
The bathroom facilities, while functional, have received feedback for being old and in need of better maintenance. Instances of leaking showers and insufficient shower amenities were commonly mentioned.
The hotel’s pricing was viewed as reasonable for what is offered, though a few guests felt it was expensive considering Mexico's standards and the overall experience. The inclusion of a hot buffet breakfast was a welcome addition, though the breakfast quality itself received mixed reviews.
In summary, Hotel Colonial Mexicali provides a comfortable stay with large, clean rooms and supportive staff but suffers from dated decor, basic amenities and occasional cleanliness issues with insects. Improvements in these areas could significantly enhance the guest experience.
Beds
Cleanliness
The breakfast, included with the stay, receives positive feedback, adding to the overall satisfaction with the hotel's services. Guests appreciate the combination of cleanliness, comfort and temperature control within the rooms, which creates a cozy and inviting environment.
However, some concerns do arise. There are occasional comments about cleanliness issues, such as floors not being swept properly or cleaning staff not responding timely. Additionally, parts of the hotel, including the pool area and some bathrooms, are pointed out as needing better maintenance.
Despite these minor issues, the general sentiment remains positive with guests frequently commending the hotel's cleanliness, good location and diligent cleaning practices. The hotel successfully provides a clean and comfortable experience, making it a reliable option for travelers seeking a pleasant stay in Mexicali.
Staff
The general staff, including cleaning and security personnel, are often described as kind, friendly and efficient. Guests also note that the hotel maintains good customer service standards with several mentioning the staff's effort to make their stay comfortable and pleasant.
However, inconsistencies in staff behavior are noted with some guests reporting rude and unprofessional attitudes, particularly during check-in and breakfast. There are instances where guests felt there was a lack of sufficient staff, which impacted service quality. Additionally, some specific staff members were mentioned for exhibiting poor service and unfriendly behavior, leading to frustration among guests.
Overall, while the Hotel Colonial Mexicali staff receive a good number of commendations for their positive actions, there is room for improvement in consistency and professionalism to enhance the guest experience further.
Wi-Fi
Pool
However, some guests experienced issues with the pool being out of service or under maintenance during their visits. Problems such as non-functioning showers near the pool, broken tiles and excessive chlorine levels were also mentioned, along with early closing times and closures during events. Despite these occasional setbacks, when operational, the pool area stands out as a notable feature of the hotel.
Parking
Family
4 Star
Business
Accessible
Children's Pool
Outdoor Pool
Yes, Hotel Colonial Mexicali has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Colonial Mexicali.
No, Hotel Colonial Mexicali doesn't allow dogs.
Yes, parking facilities are available at Hotel Colonial Mexicali.
No, Hotel Colonial Mexicali doesn't have a gym.
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